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Reviews of Hotel in Herrenhausen This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Markgrafstraße 5, 30419 Hannover, Germany

#55 of 119 hotels in Hannover

Guests' Choice

Review score

Based on 517 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    8

  • Free WiFi

    8.6

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Showing 1 - 47

  • Reviewed: 7 April 2018

    10
    Definitely recommend
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    English speaking telephone receptionist

    Very friendly staff though it took a few minutes to get the access code as reception was unstated but all was good

    Stayed in April 2018

  • Reviewed: 15 January 2018

    7.9
    price worth, friendly hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    the entrance portal is dated, looks as you are entering a home for elder people, but this changes once you enter the reception space with where a nice warm carpet replaces the cold stone floor

    very rich breakfast and friendly service. Close to the tram station very quiet and peaceful

    Stayed in January 2018

  • Reviewed: 21 December 2017

    7.5
    Budget accomodation for short stopovers.
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night

    The biggest problem were the uncomfortable beds. They are incredibly hard, so if you have back problems it will be hard for you to sleep. The TV is ancient and there are no non-German channels. There is no fridge in the room and no coffee making facilities.

    Lots of room and pets are welcome. Good location and easy access from the motorway. Center can be reached easily using public transport. Safe parking garage and decent breakfast, though a little overpriced.

    Stayed in December 2017

  • Reviewed: 20 December 2017

    7.1
    Okay. Nearest hotel to place I had to go to. Will book next possible stay again.
    • Business trip
    • Solo traveller
    • Single Room with Garden View
    • Stayed 2 nights

    Parking only with extra charge in Garage. Outside parking possible, but if you look around street and place, you better take an underground garage place, if you would like to find your car next morning again. It is only a personell impression.

    Breakfast very good. Room acceptable. Size of bed very good. Selected room should be very quiet, because of extra Charge - was very quiet really.

    Stayed in December 2017

  • Reviewed: 20 November 2017

    7.9
    Good location, nice bed
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    On saterday night quite a lot of some noice from inside the building from other floor. Party? Heard a lot of people talking and every 3 min hear toilet flushing water through the pipes, even at 02.30 at night. Luckaly travel always with earplugs. (Friday night no noice complains) On the first day 2 of 2 of glasses in bathroom were dirty on the inside of the glasses. On the second day 1 of 2 glasses were dirty in the bathroom. (Rest of room was clean though)

    Nice location! Right next to tram line with good connection to city center and passing Herrhausen garten. 3 Min walk to supermarket and other facilities. On Saterdaymorning there was even a small market. Nice beds, small lighted makeup mirror in bathroom.

    Stayed in November 2017

  • Reviewed: 24 October 2017

    5.4
    Although I liked the area,I will never ever repeat in this hotel! I would look for another one...
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    My first impression was that I had been cheated, seeing that the building with the name of the hotel is abandoned and with paper covering the windows. After I see a door with the name of the hotel and entered with my heart beating strong! Inside... The laundry is in the middle of the entrance hall and keep the door open! During my check in the Staff asked for my ID, they took a photocopy and they did not tell me why...? Very rude for me! This happened to me in another hotel in Germany but before the explained that it was for network security reasons and thus identify the people in the hotel who use WiFi. The bathroom gets completely wet when using the shower or sink. The furniture is really old. WiFi is really slow!!!

    The location is good.

    Stayed in October 2017

  • Reviewed: 24 September 2017

    7.5
    Decent location, near Herrenhausen Palace.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    The hotel was hard to find, and there were no signs in English to help. The hotel occupies one floor of a commercial building. You have to buzz the hotel in order to enter the building, then you need to take an elevator to the hotel's floor, and then on that floor you need to buzz the hotel a second time to be let in. Even the locals were confused!

    Decent location, near Herrenhausen Palace. Tram stop right next door. Good shopping nearby. Breaksfast was good! The desk clerks spoke good English.

    Stayed in September 2017

  • Reviewed: 15 August 2017

    9.6
    Great little hotel at a good price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The internet in our room could have been better, but it worked very well in the common area.

    Had an excellent common area with an honesty bar and a lovely patio. The room was good, and so was breakfast including fresh cooked scrambled or fried eggs. Transport into Hanover was easy with a tram stop very close to the hotel.

    Stayed in August 2017

  • Reviewed: 23 July 2017

    8.8
    Great value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No kettle in the room. No clear description of toiletries (soap/shampoo?). Not so cosy on the outside (shutdown supermarket underneath).

    Quiet neighbourhood with parks close by . Nice cafetaria with free coffee/tea and other drinks for sale. Good breakfast. Close to tram stop.

    Stayed in July 2017

  • Reviewed: 20 May 2017

    8.3
    Very good price/quality
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom and furniture seem a bit used. But in general was a good experience.

    Easy to reach. Very good breakfast with eggs made for you at the time you are going to eat them.There is a supermarket just under it.

    Stayed in May 2017

  • Reviewed: 5 May 2017

    7.9
    Easy to reach and good price/quality but out from the city center.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Bathroom was a bit old and wardrobe too small. Distribution of the room could be improved.

    For the price was a very good experience. Functional and very easy to reach with Tram 4. Breakfast was great and eggs are prepared upon request for you (not pree-cooked as usual buffet)

    Stayed in May 2017

  • Reviewed: 5 November 2016

    3.3
    Will Never Return
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights

    The bill was not accurate. The staff at check out made accusations of incomplete payment on prior trips. Made accusations that my sister (who shared the room) was not paid for- despite booking one room for two adults on this site and completing their forms with her information. The management has questionable ethical values - such a shame!

    Stayed in October 2016

  • Reviewed: 7 August 2016

    7.5
    Value hotel in the north of Hanover
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    I had a lot of insects (mosquitoes and other small flies) in my room the first night - I should have asked to change the room. The hotel is located 15 min by tram from the center, so there are definitely more centric options. There is no touristic infrastructure (bars, restaurants) close to the hotel.

    Good value, directly in front of a tram station, modern facilities. Close to Herrenhäuser Gärten, if you're looking to visit them.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    9.2
    AAAAAA++++++
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Can't find something I did not like.

    Right next to a U-bahn stop, very clean and comfortable. The staff was very polite and helpful whenever needed, free coffee and tee all day long and a fridge full of drinks and beers from which you could serve yourself 24h and you pay at check out.

    Stayed in August 2016

  • Reviewed: 14 July 2018

    6.3
    The bed was comfortable and the room was clean
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amenities in the bathroom

    The bed was comfortable and the room was clean

    Stayed in July 2018

  • Reviewed: 14 July 2018

    10
    great place to stay ..
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    No night staff at counter ...

    good people , good place !!

    Stayed in July 2018

  • Reviewed: 5 July 2018

    9.2
    Friendly staff, nice place to stay.
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, nice place to stay.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    8.3
    Very clean and organized.
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was not my type. Not too bad but gave me a neckpain.

    Very clean and organized.

    Stayed in June 2018

  • Reviewed: 13 June 2018

    9.2
    the hearty breakfast
    • Couple
    • Twin Room
    • Stayed 1 night

    the hearty breakfast

    Stayed in June 2018

  • Reviewed: 17 March 2018

    9.6
    Great value
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly staff

    Stayed in March 2018

  • Reviewed: 18 January 2018

    6.3
    Very good breakfast and very good service.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No facilities,the rooms needs renovations. The Wi-Fi is slow.

    Very good breakfast and very good service.

    Stayed in January 2018

  • Reviewed: 27 November 2017

    7.5
    An ok hotel not too far from Hannover center.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Friendly staff and ok pricing. Everything was clean.

    Stayed in November 2017

  • Reviewed: 18 November 2017

    3.3
    'Horrible' is a polite word to describe this place.
    • Business trip
    • Couple
    • Single Room
    • Stayed 1 night

    Horrible place to stay. No arrangement for breakfast, lunch or dinner. NO RESTAURANT. There is no provision for any food.

    Nothing.

    Stayed in November 2017

  • Reviewed: 17 November 2017

    4.2
    Disapointing
    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Overcharged for everything. Avoid if possible.

    Stayed in November 2017

  • Reviewed: 14 October 2017

    7.5
    Average to nice
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The hotel is good value for the money you pay - an average place

    Quiet and neat.

    Stayed in October 2017

  • Reviewed: 20 July 2017

    8.8
    Great and friendly staff
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Simple, beautiful option to stay in Hannover, very friendly and understand staff

    Stayed in July 2017

  • Reviewed: 19 May 2017

    10
    Great value 3 Star hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Herrenhäuser gärten

    Stayed in May 2017

  • Reviewed: 11 May 2017

    9.6
    Good prize. Good romm. I will stay in thins hotel again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    No one in the lobby when I left.

    The room was very good. Also the prize

    Stayed in April 2017

  • Reviewed: 14 March 2017

    7.5
    Location.
    • Business trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location. Very far from city center

    Stayed in February 2017

  • Reviewed: 9 February 2017

    10
    We picked the right Hotel in Herrenhausen
    • Business trip
    • Solo traveller
    • Double Room with Garden View [NR]
    • Stayed 5 nights

    Breakfast was outstanding. The bed was super. Very nice staff and management Very central to Tram and shops

    Stayed in January 2017

  • Reviewed: 19 January 2017

    5.4
    The tram stop near is good for connection, but bad becouse...
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The tram stop near is good for connection, but bad becouse it is really noisy. Price at the messe time is steep

    Stayed in January 2017

  • Reviewed: 22 October 2016

    9.6
    all perfect
    • Business trip
    • Couple
    • Double Room with Garden View [NR]
    • Stayed 4 nights

    some little problems with water

    all perfect

    Stayed in October 2016

  • Reviewed: 27 July 2016

    9.2
    Fabulous mattresses and linen, use of kitchen at no cost,...
    • Business trip
    • Family with young children
    • Family Double Room
    • Stayed 5 nights

    Fabulous mattresses and linen, use of kitchen at no cost, great location close to Herrenhausen gardens and palace

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 March 2016

    8.8
    The staff was extremly accomodating, giving us one of the...
    • Leisure trip
    • Family with young children

    The hair dryer was defect and the toiletpaper holder kept falling off, but otherwise everything was great.

    The staff was extremly accomodating, giving us one of the larger rooms so we would fit (2 adults, 1 baby and a dog) .

  • Reviewed: 23 January 2016

    7.5
    -location is very close to tram station
    • Business trip
    • Solo traveller

    -Room size is small -value of the moeny is too much high. -nothing avalible in the room

    -location is very close to tram station -there is a supermarket under the hotel,you can find everything there. -Resturant and bakery is very close -even the loaction is not in the city center but onloy 6-7 minutes you recah to there by Tram. -Clean -Comfortable

  • Reviewed: 4 October 2015

    8.3
    The staff at the reception is very nice and efficient.
    • Business trip
    • Solo traveller

    The staff at the reception is very nice and efficient. The room is clean and spacious. Beds are very cozy. We have been given very good suggestions regarding restaurants in the nearby ("castello" is very good!)

  • Reviewed: 11 August 2015

    7.1
    Location is good when you look for a stop-over on a long...
    • Leisure trip
    • Couple

    Location is good when you look for a stop-over on a long trip or want to visit the Herrenhaeuser Gardens. It's also easy to get to the city center as the next tram stop is nearby.

  • Reviewed: 22 May 2015

    6.7
    Staff very helpful and lovely.
    • Leisure trip
    • Couple

    Was only a few floors in a business block. Spent a lot of time going through heavy doors and the up and down in the lift

    Staff very helpful and lovely. Drinks available on another floor

  • Reviewed: 23 May 2016

    9.2
    The staff were incredibly helpful and attentive.
    • Business trip
    • Solo traveller

    Nothing

    The staff were incredibly helpful and attentive.

  • Reviewed: 21 May 2016

    6.3
    The hotel was across the street from the metro stop.
    • Leisure trip
    • Couple

    The hotel was across the street from the metro stop.

  • Reviewed: 4 April 2016

    7.9
    Large bed (asked for.
    • Business trip
    • Solo traveller

    Nothing in particular, for this price

    Large bed (asked for...) in calm room for a very reasonable price. Everything "correct".

  • Reviewed: 22 December 2015

    8.8
    Clean and well-located.
    • Business trip
    • Solo traveller

    Considering the train tickets, the area is located outside the central one. So, a 2-zone ticket is required most of the time.

    Clean and well-located.

  • Reviewed: 9 July 2015

    7.9
    Staff nice and informative about things to see in Hanover.
    • Leisure trip
    • Family with young children

    Not big enough towels.

    Staff nice and informative about things to see in Hanover.

  • Reviewed: 16 June 2015

    10
    Most comfortable beds.
    • Leisure trip
    • Solo traveller

    Nothing comes to mind.

    Most comfortable beds.

  • Reviewed: 14 May 2015

    8.3
    Breakfast was fabulous!
    • Business trip
    • Solo traveller

    Breakfast was fabulous! The location of the hotel is good, the tram is only 1 minute away so that you can be in the center in 10-15 minutes.

  • Reviewed: 3 May 2015

    9.2
    perfect for temporary stay
    • Solo traveller

    perfect for temporary stay

  • Reviewed: 24 January 2015

    5.4
    They mentioned that the whole rooms covered by the Internet...
    • Business trip
    • Group

    They mentioned that the whole rooms covered by the Internet but it was not true the Receiption floor only covered and the other not.

There are also 26 reviews without text. These impact the overall review score.

Showing 1 - 47

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