Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. Hessen hotel reviews
  4. Frankfurt hotel reviews
  5. Reviews of INNSiDE by Meliá Frankfurt Ostend

Reviews of INNSiDE by Meliá Frankfurt Ostend This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Hanauer Landstrasse 81, Ostend, 60314 Frankfurt, Germany

#13 of 245 hotels in Frankfurt

Guests' Choice

Review Score

Based on 830 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.6

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 9, 2025

    9.0
    Great experience and lovely place to stay
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 3 nights

    The only minor drawback was the absence of tea and coffee facilities in the room. While these were available in the restaurant—though I’m not sure if there was an extra charge—I personally love having a cuppa first thing in the morning, so I purchased a small kettle to use during my stay. It was the first time I’ve stayed in a hotel where this wasn’t provided, which was a bit unexpected but didn’t overshadow the overall wonderful experience.

    I absolutely loved my stay! The room was impeccably clean, bright, and spacious, providing a wonderfully comfortable environment to relax in. The large shower was a real highlight, with plenty of hot water. The extremely large bed ensured a restful night’s sleep, and the complimentary mini bar stocked with soft drinks was a thoughtful and delightful touch. What truly made the experience exceptional was the outstanding service — everyone I encountered, from the friendly front desk staff to the attentive restaurant team and the diligent cleaning crew, went above and beyond to make my stay enjoyable.

    Stayed in September 2025

  • Reviewed: August 28, 2025

    8.0
    Very nice!
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights

    Nice hotel! Would stay again!

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Clean rooms
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and tidy rooms. Friendly staff and a satisfactory breakfast.

    Stayed in August 2025

  • Reviewed: August 19, 2025

    10
    Relaxing
    • Business trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are very comfortable with windows that open. And there’s a sauna.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    9.0
    Highly recommend
    • Leisure trip
    • Travelers with friends
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Slippery floor in the bathroom

    Comfortable bed and free mini bar refillable. Lovely breakfast and friendly staff.

    Stayed in August 2025

  • Reviewed: July 27, 2025

    10
    I had an amazing stay and the bed was very comfortable
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really.

    It’s central, location is excellent.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    8.0
    Very good hotel for business travelers.
    • Business trip
    • Group
    • The INNSIDE Room
    • Stayed 2 nights

    Breakfast could be better variaty wise and cleaness of the room coould be much improved - the inside bathrom door had palm prints all along.

    Hotel is pretty big, setteled in a pretty quiet and peaceful area. Had a super nice and comfy bed... Plenty bathroom towels which is a big plus. Free bar (basic drinks).

    Stayed in June 2025

  • Reviewed: July 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 4 nights
    • Submitted from a mobile device

    In the bathroom there are not enough hangers for the towels

    the room was big, actually quite, it's pretty easily accessible, free mini bar

    Stayed in July 2025

  • Reviewed: July 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great room, clever and unexpected space planning. Free beverages are a great surprise. Location great, parking available.

    Stayed in July 2025

  • Reviewed: July 4, 2025

    8.0
    A reliable hotel in the very center of the city, convenient for car travelers
    • Leisure trip
    • Family with young children
    • The INNSIDE Room - Extra Space
    • Stayed 1 night

    There are small nuances that leave "room for growth and development" for hotel management: 1) Because of the extravagant layout of the room, if someone turns on the light in the shower (which is located in the center of the hallway), the light hits the eyes of the person lying in bed. Blinds are needed. 2) the toilet needs a latch (so that you can close the toilet door) 3) The door opening by card does not work in the parking lot (I inserted cards, but the system did not respond). You have to press a button and disturb the reception. In principle, it is a small thing, but psychologically it is inconvenient to disturb someone, especially since I have been there 5-6 times.

    In all the details and nuances of the hotel you can feel that the management is making good efforts. The overall impression of the hotel is great. I really liked the presence of underground parking with an exit to the hotel lobby. Breakfast - great in variety, especially pleased with the machine for making mini-pancakes. The staff is great. Special thanks to the maid!

    Stayed in July 2025

  • Reviewed: July 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room - Extra Space
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit far to the city center

    Helpful staff, comfortable rooms

    Stayed in June 2025

  • Reviewed: July 3, 2025

    9.0
    Strongly recommended
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast expensive furniture a little worn out, even though modern style building dinner choices and quality average as compared to breakfast

    Very good location in residential area, nice and safe. Trams in front of hotel direct to city center and train station in 15mn UBahn one block away. Sbahn direct to airport 10mn walk away supermarket and restaurants nearby river and park 10mn walk away Staff professional and courteous, respecting preferred room requests and helpful with all questions Breakfast is good quality with various selections Wifi and air con all good room has high ceiling and big windows looking out to garden, quiet and good insulation comfortable bed room cleaned daily fridge filled with sodas and water daily shower instead of bathtub separate toilet room windows with light blocking outdoor mechanical shades, very good insulation hotel very clean large and inviting lobby and beautiful restaurant with outdoor seatings and nice relaxing bar Overall excellent value for the price

    Stayed in July 2025

  • Reviewed: June 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is pretty great, and the free minibar (juices and water) is a nice touch. One lovely staff member was particulary helpful.

    Stayed in June 2025

  • Reviewed: June 6, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights

    All great, nice room, friendly staff, good location

    Stayed in May 2025

  • Reviewed: June 6, 2025

    9.0
    good hotel, loocation, excellent staff, could have a little improvement
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 1 night

    The TV was glued to the wall so that I could not use it to extend the disply of my laptop to it to work. The cover was not a regular one and more like a "sleeping bag" kind of cover there was no coffee in the room

    Thestaff was very helpful and efficient. The desk and chairs wereconfortable and efficient to use it forwork

    Stayed in June 2025

  • Reviewed: May 31, 2025

    9.0
    Just do it, it’s super nice!
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv program sucks

    The location Fridge + free drinks

    Stayed in March 2025

  • Reviewed: May 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Lokation

    Stayed in April 2025

  • Reviewed: May 29, 2025

    9.0
    Very nice hotel at a very good price point
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A small detail: i didn’t like that the veil curtains were fixed. It cuts down a lot of the daylight in an otherwise very light and bright room

    Very well designed rooms Really nice lobby Convenience shops and nice cafés nearby Subway station is very close. Best value for money I have found in Frankfurt

    Stayed in May 2025

  • Reviewed: May 21, 2025

    9.0
    Good relaxing stay
    • Leisure trip
    • Couple
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean , quiet

    Stayed in May 2025

  • Reviewed: May 11, 2025

    8.0
    great choice for a weekend trip
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the rooms are not really sound proof. it is possible to hear people speak in the next room. Also, there is no coffee machine in the room.

    The free mini bar is a nice touch. Further, the room is very spacious and has a nice setup. the hotel Restaurant and Bar has quality food and drinks. the staff was super kind and supportive.

    Stayed in May 2025

  • Reviewed: April 27, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted from a mobile device

    N/a

    Great room. Free minibar. Fantastic breakfast

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • The INNSIDE Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing i didn't like to write about.

    The location

    Stayed in April 2025

  • Reviewed: April 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • The INNSIDE Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Nil

    Stayed in April 2025

  • Reviewed: April 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • The INNSIDE Room
    • Stayed 3 nights
    • Submitted from a mobile device

    AC in one the room was only on cold, (night was still cold) we had to turn it off, the other room was fine.

    Good location - close to Ostbahnhof but quiet street, shop (REWE) around the corner. Some nice restaurants nearby. Parking is expensive but under the hotel.and easy to get to. Soft drinks in the room were complimentary and replenished every day. Rarity these days. Staff very helpful and friendly. We had reserved two rooms for us and they put us to twin room so we could interact directly Breakfast is good - everything is of a good standard.

    Stayed in April 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!