Hanauer Landstrasse 81, Ostend, 60314 Frankfurt, Germany
#13 of 245 hotels in Frankfurt
Guests' ChoiceBased on 830 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.9
Staff
8.8
Value for money
8.6
Free Wifi
8.6
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End of dialog contentReviewed: September 9, 2025
Linda
AustraliaThe only minor drawback was the absence of tea and coffee facilities in the room. While these were available in the restaurant—though I’m not sure if there was an extra charge—I personally love having a cuppa first thing in the morning, so I purchased a small kettle to use during my stay. It was the first time I’ve stayed in a hotel where this wasn’t provided, which was a bit unexpected but didn’t overshadow the overall wonderful experience.
I absolutely loved my stay! The room was impeccably clean, bright, and spacious, providing a wonderfully comfortable environment to relax in. The large shower was a real highlight, with plenty of hot water. The extremely large bed ensured a restful night’s sleep, and the complimentary mini bar stocked with soft drinks was a thoughtful and delightful touch. What truly made the experience exceptional was the outstanding service — everyone I encountered, from the friendly front desk staff to the attentive restaurant team and the diligent cleaning crew, went above and beyond to make my stay enjoyable.
Stayed in September 2025
Reviewed: August 28, 2025
Robin
GermanyNice hotel! Would stay again!
Stayed in August 2025
Reviewed: August 20, 2025
Armin
GermanyVery clean and tidy rooms. Friendly staff and a satisfactory breakfast.
Stayed in August 2025
Reviewed: August 19, 2025
Avery
United StatesThe rooms are very comfortable with windows that open. And there’s a sauna.
Stayed in August 2025
Reviewed: August 3, 2025
Oxana
SwitzerlandSlippery floor in the bathroom
Comfortable bed and free mini bar refillable. Lovely breakfast and friendly staff.
Stayed in August 2025
Reviewed: July 27, 2025
Minenhle
GermanyNothing really.
It’s central, location is excellent.
Stayed in July 2025
Reviewed: July 22, 2025
Dunja
CroatiaBreakfast could be better variaty wise and cleaness of the room coould be much improved - the inside bathrom door had palm prints all along.
Hotel is pretty big, setteled in a pretty quiet and peaceful area. Had a super nice and comfy bed... Plenty bathroom towels which is a big plus. Free bar (basic drinks).
Stayed in June 2025
Reviewed: July 16, 2025
Zsanett
GermanyIn the bathroom there are not enough hangers for the towels
the room was big, actually quite, it's pretty easily accessible, free mini bar
Stayed in July 2025
Reviewed: July 10, 2025
Jan
Czech RepublicGreat room, clever and unexpected space planning. Free beverages are a great surprise. Location great, parking available.
Stayed in July 2025
Reviewed: July 4, 2025
Talant
KazakhstanThere are small nuances that leave "room for growth and development" for hotel management: 1) Because of the extravagant layout of the room, if someone turns on the light in the shower (which is located in the center of the hallway), the light hits the eyes of the person lying in bed. Blinds are needed. 2) the toilet needs a latch (so that you can close the toilet door) 3) The door opening by card does not work in the parking lot (I inserted cards, but the system did not respond). You have to press a button and disturb the reception. In principle, it is a small thing, but psychologically it is inconvenient to disturb someone, especially since I have been there 5-6 times.
In all the details and nuances of the hotel you can feel that the management is making good efforts. The overall impression of the hotel is great. I really liked the presence of underground parking with an exit to the hotel lobby. Breakfast - great in variety, especially pleased with the machine for making mini-pancakes. The staff is great. Special thanks to the maid!
Stayed in July 2025
Reviewed: July 4, 2025
Anıl
TurkeyA little bit far to the city center
Helpful staff, comfortable rooms
Stayed in June 2025
Reviewed: July 3, 2025
Huong
United Statesbreakfast expensive furniture a little worn out, even though modern style building dinner choices and quality average as compared to breakfast
Very good location in residential area, nice and safe. Trams in front of hotel direct to city center and train station in 15mn UBahn one block away. Sbahn direct to airport 10mn walk away supermarket and restaurants nearby river and park 10mn walk away Staff professional and courteous, respecting preferred room requests and helpful with all questions Breakfast is good quality with various selections Wifi and air con all good room has high ceiling and big windows looking out to garden, quiet and good insulation comfortable bed room cleaned daily fridge filled with sodas and water daily shower instead of bathtub separate toilet room windows with light blocking outdoor mechanical shades, very good insulation hotel very clean large and inviting lobby and beautiful restaurant with outdoor seatings and nice relaxing bar Overall excellent value for the price
Stayed in July 2025
Reviewed: June 14, 2025
Vladimir
SerbiaLocation is pretty great, and the free minibar (juices and water) is a nice touch. One lovely staff member was particulary helpful.
Stayed in June 2025
Reviewed: June 6, 2025
Basa
HungaryAll great, nice room, friendly staff, good location
Stayed in May 2025
Reviewed: June 6, 2025
Renato
BrazilThe TV was glued to the wall so that I could not use it to extend the disply of my laptop to it to work. The cover was not a regular one and more like a "sleeping bag" kind of cover there was no coffee in the room
Thestaff was very helpful and efficient. The desk and chairs wereconfortable and efficient to use it forwork
Stayed in June 2025
Reviewed: May 31, 2025
Lija
GermanyTv program sucks
The location Fridge + free drinks
Stayed in March 2025
Reviewed: May 30, 2025
Artem
Russia-
Lokation
Stayed in April 2025
Reviewed: May 29, 2025
Aimée
SwitzerlandA small detail: i didn’t like that the veil curtains were fixed. It cuts down a lot of the daylight in an otherwise very light and bright room
Very well designed rooms Really nice lobby Convenience shops and nice cafés nearby Subway station is very close. Best value for money I have found in Frankfurt
Stayed in May 2025
Reviewed: May 21, 2025
Andrew
United KingdomClean , quiet
Stayed in May 2025
Reviewed: May 11, 2025
Annika
Germanythe rooms are not really sound proof. it is possible to hear people speak in the next room. Also, there is no coffee machine in the room.
The free mini bar is a nice touch. Further, the room is very spacious and has a nice setup. the hotel Restaurant and Bar has quality food and drinks. the staff was super kind and supportive.
Stayed in May 2025
Reviewed: April 27, 2025
Alan
IrelandN/a
Great room. Free minibar. Fantastic breakfast
Stayed in April 2025
Reviewed: April 22, 2025
Micha
IsraelNothing i didn't like to write about.
The location
Stayed in April 2025
Reviewed: April 22, 2025
Adewumi
NigeriaNone
Nil
Stayed in April 2025
Reviewed: April 17, 2025
Jonas
BelgiumAC in one the room was only on cold, (night was still cold) we had to turn it off, the other room was fine.
Good location - close to Ostbahnhof but quiet street, shop (REWE) around the corner. Some nice restaurants nearby. Parking is expensive but under the hotel.and easy to get to. Soft drinks in the room were complimentary and replenished every day. Rarity these days. Staff very helpful and friendly. We had reserved two rooms for us and they put us to twin room so we could interact directly Breakfast is good - everything is of a good standard.
Stayed in April 2025
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