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Reviews of Insel Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Constantinstraße 96, Deutz, 50679 Cologne, Germany

#65 of 223 hotels in Cologne

Guests' Choice

Review score

Based on 464 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    7.7

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    9.1

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 - 67

  • Reviewed: 9 May 2018

    10
    Great hotel very near the Lanxess Arena
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This was a great hotel for access to the arena and also easy walking distance to the cathedral and other sights, and the staff was extremely friendly. We would definitely stay here again.

    Stayed in April 2018

  • Reviewed: 12 February 2018

    6.7
    The breakfast was great and staff was pleasant.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms were to small, location was not were I had imagined. There was no parking and for the price I payed I did t feel it was worth the value.

    The breakfast was great and staff was pleasant.

    Stayed in February 2018

  • Reviewed: 11 December 2017

    10
    Extremely kind and helpful staff, including a free map...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Extremely kind and helpful staff, including a free map offered on check in. Amazing buffet breakfast, huge choice of options. Location very good, close to train station with direct services to Cologne Central station. But not too many touristic locations nearby apart from the Koln Triangle.

    Stayed in December 2017

  • Reviewed: 1 December 2017

    8.3
    Pleasant, clean and straightforward hotel, quiet, with nice staff and excellent breakfast.
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    The neighbourhood is OK but unexciting - you'd stay here for the arena or Messe, not because it's a hot tourisitc spot. The main city centre and Altstadt are on the other side of the river, so quite a long walk away, but this is do-able nonetheless. Of course alternatively is only a short (10 Euro) taxi ride away; alternatively there's a major tram stop just outside.

    Location is very convenient for the exhibition centre (Koln Messe) and the main Koln Messe railway station, both of which are only a short walk away. We chose it for this reason. It's also directly opposite the Lanxess Arena. There are a number of restaurants and bars nearby, mostly unremarkable, but for traditional German food and superb local beer (Koelsch) I highly recommend Lommerzheim on Siegestrasse.

    Stayed in November 2017

  • Reviewed: 12 October 2017

    7.1
    Great location, decent clean rooms and good breakfast.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    Hotel prices in Cologne during the K&J Show are ramped up to ridiculous levels. One minor complaint - elevator very slow. I tired to book this hotel at reception for 2018 but was told that I needed to speak to the lady who looked after bookings for the show who wasn't on site at the time. Tried to book through 'Booking.com' but it was listed as unavailable.

    Great location for access to Koln Messe and the train station. A few decent bars and restaurants within easy walking distance.

    Stayed in September 2017

  • Reviewed: 6 September 2017

    7.5
    Perfect location, good breakfast
    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights

    Internet was way too slow or not available most of time. Couldn't work properly.

    Excellent Location, will definitely stay at same hotel for next trip to Cologne!

    Stayed in August 2017

  • Reviewed: 11 July 2017

    6.7
    Good Location, Unavailable facilities
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Lift Broken for 3 days, noone to help with bags to 3rd floor, no air conditioning in hotel (in absence of air conditioning, fans should be provided), no water or mini refrigerator in room

    Great Location, Big Size Room, next to public transport, polite staff

    Stayed in July 2017

  • Reviewed: 22 June 2017

    5.4
    Good location: 2min to Köln messe/deutz train station...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Rooms are very hot in the summer, without air conditioning

    Good location: 2min to Köln messe/deutz train station and 10-15min to the town center Good breakfast

    Stayed in June 2017

  • Reviewed: 6 June 2017

    10
    Only positive strokes: excellent location (800 meters from...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Only positive strokes: excellent location (800 meters from downtown), cleanliness (sleeping room & bathroom), silent area (ask for a room in the backside of the building), extremely friendly staff, excellent breakfast (at the level of a 4-star hotel), two problems at the arrival of the hotel (a lamp & internet access) were immediately sorted out, several very good "meditterranean" restaurants besides the hotel (and quite cheap: Va Piano, Athenea). A fully recommended hotel.

    Stayed in June 2017

  • Reviewed: 21 November 2016

    8.3
    Great hotel close to the Lanxess Arena
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The noise during the early morning from other visitors in the corridor (which were talking very loud). But that is due to others staying there and not to the hotel.

    Very friendly and helpfull staff who offered info on where to park and showed the way on how to get there + to the Lanxess Arena. Very close to the Lanxess arena. Rich breakfast with a lot to choose from.

    Stayed in November 2016

  • Reviewed: 2 October 2016

    9.6
    Very central hotel with excellent room and welcoming staff. Smiles all round!
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    There is a bar immediately adjacent to the hotel and it can get a bit noisy in the evening.

    Excellent hotel. Central location, very close to the Congress-Centrum Koelmesse (about a 7 - 10 min walk). Also close to the Cologne triangle, Hohenzollern Bridge and Cathedral (all within a 10 - 20 min walk).Comfortable, clean room. Very good WiFi. Friendly staff. Central station easily accessible (Köln Messe/Deutz about 2 min away).

    Stayed in October 2016

  • Reviewed: 8 September 2016

    7.9
    I like it! Very good value for money.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    WIFI Connection was lagging a lot.

    Nice staff, perfect location when at the Cologne Fair, nice restaurants in the same block. Nice and clean. Very good breakfast!

    Stayed in September 2016

  • Reviewed: 27 August 2016

    9.6
    Good location (close to the Köln Messe), everything is new...
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    There is neither air conditioner nor a minibar in the room.

    Good location (close to the Köln Messe), everything is new and clean and the breakfast is excellent.

    Stayed in August 2016

  • Reviewed: 26 July 2016

    7.1
    Good clean hotel but very hot rooms
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    No air con rooms too hot and noisey if window opened,no tea/coffee making facilities no fridge

    close to arena and train station and close to restaurants

    Stayed in July 2016

  • Reviewed: 26 July 2016

    6.7
    Handy location, overall a decent hotel but would benefit from air-conditioning.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    There was no air-conditioning. The room was incredibly hot during the recent heatwave.

    Useful location near the Messe Deutz train station, and easy to walk or hop a train across to the main centre of Koln. My room was clean and exactly described, however there was no air-conditioning, in the middle of a heatwave!

    Stayed in July 2016

  • Reviewed: 26 July 2016

    10
    Excellent hotel an d good value for money
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Aircon would be nice!

    Lovely hotel. Clean, helpful friendly staff, near tram and station. Plenty of bars & restaurants nearby and in a nice quiet part of the city.

    Stayed in July 2016

  • Reviewed: 12 July 2018

    9.6
    Bathroom's were clean
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    It was a little warm in my room during the, was expecting some A/C

    Bathroom's were clean

    Stayed in July 2018

  • Reviewed: 12 July 2018

    7.9
    Business in exhibitions
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Price for the quality of hotel a bit high

    Very helpfull and friendly personnel Good location in walking distance to the exhibition

    Stayed in June 2018

  • Reviewed: 28 March 2018

    7.5
    Breakfast was okay, wi-fi was good.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was okay, wi-fi was good. Good location - 500m near the Kölln Messe.

    Stayed in March 2018

  • Reviewed: 6 December 2017

    8.3
    Friendly staff.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Friendly staff. Excellent breakfast. Good restaurants nearby. Very convenient for the exhibition center.

    Stayed in November 2017

  • Reviewed: 17 November 2017

    8.5
    I will come again when there's the opportunity
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    Extra good breakfast and very nice staff

    Stayed in November 2017

  • Reviewed: 13 November 2017

    9.2
    location was great, staff friendly and helpful, breakfast...
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    --

    location was great, staff friendly and helpful, breakfast absolutely great!

    Stayed in November 2017

  • Reviewed: 1 October 2017

    9.2
    Great location for running Marathon in Cologne
    • With a pet
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee or tea in the room

    Comfort in the room, staff, parking nearby, restaurants in the area, friendly staff, breakfast included and good

    Stayed in October 2017

  • Reviewed: 19 July 2017

    7.9
    The location to the Lanxess arena, less than 5 min walk.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No aircon and pillows werr too light for my liking.

    The location to the Lanxess arena, less than 5 min walk. The room was very clean.

    Stayed in June 2017

  • Reviewed: 16 June 2017

    5.0
    Near to Lonxxes Arena!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Everything((((

    Near to Lonxxes Arena!

    Stayed in June 2017

  • Reviewed: 10 April 2017

    6.3
    Location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Heating in room didn't work, no shower gel/shampoo in bathroom

    Location

    Stayed in April 2017

  • Reviewed: 26 March 2017

    10
    Gluten free meal 🍴
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    Gluten free meal 🍴

    Stayed in March 2017

  • Reviewed: 24 March 2017

    7.9
    Would repeat
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi erratic

    Good coffee

    Stayed in March 2017

  • Reviewed: 30 December 2016

    10
    Great access to the Lanxes Arena.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great access to the Lanxes Arena. Comfortable room. Breakfast was excellent.

    Stayed in December 2016

  • Reviewed: 12 December 2016

    9.6
    It is a perfect place!
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights

    The parking possibility should be more explained. The parking lot is quite hard to find for a newcomer.

    It is a perfect place!

    Stayed in November 2016

  • Reviewed: 11 December 2016

    9.6
    Stayed for Christmas markets
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Too short a stay!!

    Location and breakfast

    Stayed in December 2016

  • Reviewed: 28 November 2016

    8.8
    Nice stay at Cologne city centre
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Jumping WIFI

    Kind and caring personnel.

    Stayed in November 2016

  • Reviewed: 20 November 2016

    8.8
    Nice place, close to Köln Messe.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    - breakfast - free WiFi - clean - close to Köln Messe and other events

    Stayed in November 2016

  • Reviewed: 24 October 2016

    8.8
    Nice location, bars, restaurants.
    • Business trip
    • Group
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Impossible to park more than 30 minutes even far from the hotel.

    Nice location, bars, restaurants.

    Stayed in October 2016

  • Reviewed: 14 October 2016

    7.5
    good location ,very close to the Cologne Messe.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 7 nights

    good location ,very close to the Cologne Messe.exhibition mall and Messe Deutz train station.

    Stayed in October 2016

  • Reviewed: 26 September 2016

    7.1
    Worked out fine
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    small room and bathroom. a lot of money

    located close to the train station. decent breakfast

    Stayed in September 2016

  • Reviewed: 18 September 2016

    7.9
    pillows are very unconfortable
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    pillows are very unconfortable

    Stayed in September 2016

  • Reviewed: 14 September 2016

    9.2
    Great stay for GDC Europe and Gamescom, need quicker Wifi
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights

    Wifi speed was slow, made doing business hard. Elevator was slow.

    Great and convenient location, good staff, great price.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    9.2
    The room was large and super clean, everything in good shape...
    • Leisure trip
    • Couple

    The room was large and super clean, everything in good shape, the bed was very comfortable. Breakfast was delicious, and we were very close to the Lanxess Arena, which was perfect for our stay.

  • Reviewed: 17 May 2016

    9.6
    Perfect location for attending a concert at the Lanxess...
    • Family with older children

    I would have loved an extra pillow but it was late and I was too tired to ask for one.

    Perfect location for attending a concert at the Lanxess Arena. Staff very helpful with dinner recommendations as well as accommodating a special request at breakfast.

  • Reviewed: 12 April 2016

    8.8
    The price, location, friendly and helpful staff, also...
    • Business trip
    • Solo traveller

    Elevator a little slow, but hey small compromise for such a good value hotel

    The price, location, friendly and helpful staff, also absolutely spotlessly clean throughout.

  • Reviewed: 22 March 2016

    8.3
    Very complete breakfast.
    • Business trip
    • Solo traveller

    One day the heating system was broken, but the next day they have fixed it.

    Very complete breakfast. Really close to the Messe and the station and with lots of restaurants and pubs near

  • Reviewed: 3 December 2015

    9.6
    Just meters away from the Lanxess Arena.
    • Leisure trip
    • Group

    Shower was very small. And you have to leave the key at reception and ask for it every time you have to go out or get in.

    Just meters away from the Lanxess Arena. Room was big. Clean Hotel and very silent. Breakfast was very good with great variety and good quality. Wifi was good.

  • Reviewed: 25 November 2015

    7.5
    Clean and tidy Hotel with easy access to tram and train and...
    • Business trip
    • Solo traveller

    Getting into the rooms were awkward, had to use 2hands?? But once sorted it was ok

    Clean and tidy Hotel with easy access to tram and train and a 15min walk to Köln

  • Reviewed: 25 October 2015

    9.2
    Nice hotel just near Lanxess Arena and only 20 min walking...
    • Leisure trip
    • Family with older children

    Nice hotel just near Lanxess Arena and only 20 min walking by the Hohenzoller bridge to the city center. Very helpful staff who offer a lot of advice about parking and visiting the town.

  • Reviewed: 15 September 2015

    10
    All staffs are very kindly and clean and the service was...
    • Business trip
    • Solo traveller

    Although it sometimes unstable wifi connection is good

    All staffs are very kindly and clean and the service was good. More good street close to messe. If I go to this area next, I will choose this hotel.

  • Reviewed: 25 August 2015

    7.9
    Best hotel breakfast I've ever had.
    • Leisure trip
    • Solo traveller

    No air conditioning? Kind of odd although I know this isn't a dealbreaker for a lot of people. When I stayed in the summertime, however, it was a bit uncomfortable even with the window cracked open.

    Best hotel breakfast I've ever had..wow! Seriously. Also the location is fantastic if you are attending an event at Lanxess Arena. I could literally see the arena from my window. And you can walk there in about 3 minutes.

  • Reviewed: 8 June 2015

    9.2
    Stayed only one evening - honestly didn't see much, but...
    • Leisure trip
    • Solo traveller

    Hmm. Tell ya after I try another stay

    Stayed only one evening - honestly didn't see much, but was clean, comfy, and cool location for a great concert at Lanxess. The staff were super friendly

  • Reviewed: 3 January 2015

    6.7
    Hotel was reasonably priced and had a good breakfast...
    • Leisure trip
    • Couple

    There is a bit of a walk from the nearest tram stop from the centre of cologne WiFi required an individual code which didn't work first time The local tax charges that vary are irritating when you have paid up front

    Hotel was reasonably priced and had a good breakfast selection WIFI was good when I got connected There is a little shop with snacks on the main road not far from the hotel

  • Reviewed: 17 May 2016

    8.3
    Excellent situation to Laxxness Arena 10 minutes walk.
    • Leisure trip
    • Family with older children

    Excellent situation to Laxxness Arena 10 minutes walk. Very Good Breakfast.

  • Reviewed: 4 May 2016

    8.8
    Excellent Staff.
    • Leisure trip
    • Family with young children

    Excellent Staff. Due to early departure, Staff prepared breakfast to go.

  • Reviewed: 2 April 2016

    9.6
    Convenient location for my meeting.
    • Business trip
    • Solo traveller

    Nothing.

    Convenient location for my meeting. Good value compared to other hotels.

  • Reviewed: 8 February 2016

    6.3
    location for the fair is excellent.
    • Business trip
    • Solo traveller

    very basic hotel, and expensive.

    location for the fair is excellent. nice breakfast

  • Reviewed: 23 November 2015

    8.8
    Excellent location.
    • Business trip
    • Solo traveller

    Excellent location. Great breakfast. Very clean. Friendly and helpful staff

  • Reviewed: 3 November 2015

    5.4
    The price vs the size of the room
    • Business trip
    • Solo traveller

    The price vs the size of the room

  • Reviewed: 22 October 2015

    9.6
    Good hotel 100meters from the lanxess arena.
    • Leisure trip
    • Couple

    Good hotel 100meters from the lanxess arena. Perfect!

  • Reviewed: 20 October 2015

    8.3
    Location for LANXESS concert
    • Leisure trip
    • Couple

    Need a coffee pot in the room:)

    Location for LANXESS concert

  • Reviewed: 20 October 2015

    8.3
    close to the arena and metro station
    • Leisure trip
    • Couple

    plastic sheets on the bed

    close to the arena and metro station

  • Reviewed: 3 September 2015

    9.6
    location and friendly staff
    • Business trip
    • Solo traveller

    air con would be great

    location and friendly staff

  • Reviewed: 28 July 2015

    8.3
    Superlage zum Amphi-Festival in der Lanxess-Arena
    • Leisure trip
    • Solo traveller

    Superlage zum Amphi-Festival in der Lanxess-Arena

  • Reviewed: 8 June 2015

    8.8
    Breakfast was very good!
    • Leisure trip
    • Couple

    No A/C. This would be an issue with warm temperatures, as it would be too noisy to have a window open.

    Breakfast was very good!

  • Reviewed: 1 June 2015

    10
    Location, convenient
    • Business trip
    • Group

    Location, convenient

  • Reviewed: 27 April 2015

    9.6
    excellent location close to Deutz station, tram station and...
    • Business trip
    • Solo traveller

    excellent location close to Deutz station, tram station and bus stop; very friendly staff

  • Reviewed: 14 April 2015

    7.5
    Our room was small
    • Business trip
    • Couple

    Our room was small And wifi is very slow

  • Reviewed: 1 April 2015

    7.5
    Smile of staff.
    • Business trip
    • Solo traveller

    Breakfast should be improved.

    Smile of staff.

  • Reviewed: 15 March 2015

    5.4
    Price is too high for the value of the charge.
    • Business trip
    • Group

    Price is too high for the value of the charge.

  • Reviewed: 28 February 2015

    9.2
    Staff
    • Business trip
    • Solo traveller

    They did not put shampoo in my shower for 3 days in a row. The bottle was empty from the day k arrived to the day I left.

    Staff

There are also 26 reviews without text. These impact the overall review score.

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