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Reviews of INSELHOTEL Potsdam 4 stars

Hermannswerder 30, 14473 Potsdam, Germany

#9 of 31 hotels in Potsdam

Guests' Choice

Review score

Based on 746 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.6

  • Free WiFi

    8.4

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Showing 1 - 37

  • Reviewed: 5 January 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Duvet was too short, it did not cover the whole body. Also the duvet was too thick, however this is a personal preference and others might find it just right.

    Breakfast was great and parking facility was at the hotel.

    Stayed in January 2018

  • Reviewed: 13 October 2017

    • Business trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    I had a suite. the bedroom floor level and lining and bath upstairs through a very narrow winding staircase. Bed and bathroom should be on the same level.

    The location is beautiful just along a lake and very calm

    Stayed in October 2017

  • Reviewed: 4 October 2017

    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night

    I liked everything but it would have been nice to have a balcony in the room.

    Outside sauna. Spa facilities are very good. Outdoor heated swimming pool. Very good breakfast. Staff very kind and helpful.

    Stayed in October 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Extra helpful people at the reception. Breakfast not as much. The reception even organized cold backs to be refrozen during the night as we had medication to carry as cold with us. The fridge at the room was cold enough to hold the medication at +3 Celsius as required.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    - I would have expected pools to be warmer in SPA (they just of normal swimming pool temperature) - charging 5 euro for SPA and 4 euro for parking is a bit strange given the 170 euro room rate - no kettle in the room

    Lake shore, nice park around, outdoor pool, comfy room, close to Potsdam (10 minutes driving)

    Stayed in July 2017

  • Reviewed: 21 June 2017

    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Great minibar but no kettle in room. But that's the continent I guess

    Fabulous location by lake ( safe for toddlers if kept in veranda or supervised) with outdoor swimming pool under old oak trees with view of lake. Great floating on lake sauna as well as inside spa and gym. Comes at 5euro extra a day (only for days used) but very worth it! Relaxed friendly staff, extremely clean absolutely everywhere. We had a couple of hot nights so I went to reception to ask for a sheet to sleep under and accompanied night porter to the laundry section. You could have eaten of the floor even in the ditty laundry room. The whole island has very few cars and plenty of woodland walks, the hotel has bikes but there is also a water taxi to the main station where there is a great bike hire for 11 euro a day. For 30min by train or car from central Berlin this is a stunningly quiet and remote location. Potsdam Itself has some quaint boutique shopping and great art and architecture to see. Wholehearted recommendation to go, with kids from 8 up anyway. Do go, you won't regret

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Couple
    • Comfort Double Room with Lake View
    • Stayed 3 nights

    Getting into Potsdam requires a bus trip (service every 20 mins, bus stop about a 15 min walk away) or a taxi (approx. 11 EUR to the main train station). Bicycles can also be hired from the hotel, although we didn't use this service. The water taxi stops directly at the hotel but only runs about 3 or 4 times a day. No kettle in the room, which is not unusual in Germany but would have been nice.

    The staff were extremely friendly and really made sure our stay was enjoyable in every way. Excellent breakfast buffet and plenty of healthy options. Very relaxing location surrounded by nature, absolutely beautiful setting. It was a hot day so we left the patio door open and could listen to the frogs croaking away as we fell asleep. Outdoor pool was heated to 29 degrees and was pleasant for swimming.

    Stayed in June 2017

  • Reviewed: 21 April 2017

    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Room pretty simple and beds not totally comfortable.

    Great environment on peninsula - fun to take walks and relax in nature. Breakfast was very nice. Good basic spa and floating sauna on lake was cool.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    However pools are available in the morning the saunas open only in the later afternoon.

    Nice place besides the lake. Inside sauna area is not so big but there is a relax atmosphare. Lake sauna is very enjoyable: jumping into the lake after the hot sauna :) At breakfast there is a good choice of delicious food with fresh bakery products. Definitely we will come back also in the summer time.

    Stayed in March 2017

  • Reviewed: 15 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    located outside Berlin, Takes about 40 min drive from Airport.

    beautiful location, right next to the river. an outdoor heated pool. If you are traveling without a business in the city, this place is gold.

    Stayed in March 2017

  • Reviewed: 10 October 2016

    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately our impression about the standard double room wasn't as good as it looks in the website of the hotel. And I can't recommend this hotel for the allergic people. We both suffered from allergies during our stay at the hotel.

    Very good location and stunning lake view from the room

    Stayed in October 2016

  • Reviewed: 15 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double Room - Park Views
    • Stayed 1 night

    We were travelling with dogs. Both the hotel service with animals + the surroundings for walks really good. Dinner at hotels restaurant was good and the breakfeast was a good one. A place where we could come again.

    Stayed in July 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights

    airconditioning on very hot days would be a plus.

    Excellent food. Perfect location lakeside with swimming pontoon as well as indoor and outdoor pool. Water taxi stops nearby and takes you into city. Super place.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Business trip
    • Solo traveller
    • Comfort Double Room - Park Views
    • Stayed 2 nights
    • Submitted via mobile

    Aircon would have been an advantage but not essential.

    All the facilities were great. It was peace on earth less than 30 Mins drive from Berlin centre. I especially liked swimming in the lake 22 degrees end June felt great. A real heaven.

    Stayed in June 2016

  • Reviewed: 4 May 2018

    • Leisure trip
    • Couple
    • Comfort Double Room with Lake View
    • Stayed 4 nights

    Extra payments: e.g parking

    Fantastic place and faiclity!

    Stayed in May 2018

  • Reviewed: 20 September 2017

    • Business trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night

    Poor internet (WiFi)

    Stayed in September 2017

  • Reviewed: 16 July 2017

    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night

    bar closing too early.

    Everything was great.

    Stayed in July 2017

  • Reviewed: 12 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Just a little too far outside to drive back and forth every day

    The breakfast was really outstanding, great location and fantastic location

    Stayed in March 2017

  • Reviewed: 1 October 2016

    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Excellent connection (by train) to down-town Berlin

    Stayed in September 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Family with older children
    • Comfort Double Room - Park Views
    • Stayed 3 nights
    • Submitted via mobile

    Very nice and beautiful place. Enjoyed it very much.

    Stayed in July 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room - Park Views
    • Stayed 1 night

    Old fashion furniture - no air condition - pretty old school everything - the east german experience

    Nice location on a foresty island

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 November 2015

    • Leisure trip
    • Family with young children

    Price for food in restaurant was too high and they could have offered more types of meals. Swimming pool water was too cold to swim with a small child.

  • Reviewed: 1 September 2015

    • Leisure trip
    • Couple

    Not near anywhere else to eat so captive audience and the kitchen closed at 9pm, even if you were part way through your meal; so if you didn't get to order dessert before the deadline you didn't get one! Pool use charged on top of hotel price.

    Lovely location right on lake with ferry to Potsdam. Pleasant hotel and nice staff. Breakfast and Evening menu good standard.

  • Reviewed: 18 July 2015

    • Leisure trip
    • Couple

    very good location peaceful ,very clean big room, good beds, good shower,staff friendly but they don't give you all information's strait away like in other hotels , you have to ask . You have to drive to Potsdam city center but maybe only 10 minutes. good spa , nice restaurant and very good breakfast :)))

  • Reviewed: 7 July 2015

    • Leisure trip
    • Couple

    The room did not have air conditioning or a fan. We stayed during the hottest weekends of the year, it was impossible to sleep without breaking into sweat. There was also no cooling in the restaurant the night before, it was terribly hot and sticky.

    Great view, location, friendly and helpful staff, especially in the restaurant the manager of restaurant services was extremely friendly, helpful and really made us feel welcome. The reception and breakfast personnel were great as well.

  • Reviewed: 25 May 2015

    • Leisure trip
    • Couple

    - only 5 bicycles that can be rented for a large hotel ! - wifi gave a lot of problems. Both my wife and myself were not able to connect to wifi for a longer time. Often the network was not available and staff was not able to help us. - no tea or coffee in the room. For the price of the room, I find it normal to find this in the room - rather high price (2,80 EURO) for a coffee at the bar (coffee without chocolate or biscuit)

    - breakfast and location were very good. - swimming pool was warm (27° C) - there is a watertaxi near the hotel to Potsdam centre. Unfortunately the staff didn't mention it to us at arrival.

  • Reviewed: 6 January 2015

    • Leisure trip
    • Couple

    No toothpaste or shampoo offered, only hand soap and shower gel. Bad wifi If you use the wellness area, the use of flipflops is compulsory. If you dnot bring yours, you have to purchase ones at the hotel for 3eur

    Room 224 has a great view to the lake! Free parking, free use of sauna,swimming pool... Nice breakfast

  • Reviewed: 8 April 2016

    • Business trip
    • Solo traveller

    Food menu

    Not much of choice on food menu

  • Reviewed: 2 April 2016

    • Leisure trip
    • Couple

    Nice getaway, hidden on a lake.. Beautiful Lake sauna, wellness area is just fabulous. Loved it...

  • Reviewed: 21 December 2015

    • Business trip
    • Solo traveller

    A little pricey for Berlin area.

    Scenic views.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with older children

    No airconditioning.

    Swimming pool. beautiful location nearby lake. 15 minutes to Sanssouci.

  • Reviewed: 8 July 2015

    • Leisure trip
    • Couple

    The swimming pool and sauna are very good, quite location near the lake.

  • Reviewed: 2 July 2015

    • Leisure trip
    • Couple

    No bad experience at all. It would have been nice, however, to have coffee and tea in the room.

    Spa area and pool were fabulous!

  • Reviewed: 23 April 2015

    • Business trip
    • Solo traveller

    nothing

    Everything, the room, the view from the room, the breakfast, the staff

  • Reviewed: 9 April 2015

    • Leisure trip
    • Couple

    bike rental a bit tedious.

    the staff, the location, breakfast,

  • Reviewed: 10 March 2015

    • Leisure trip
    • Couple

    No soap hanger at shower cabin.

    Peace, quiet place.

  • Reviewed: 1 March 2015

    • Leisure trip
    • Family with young children

    Well Appointed and Comfortable!!! Friendly Staff!!! Excellent Breakfast!!!

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 37

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