The structure does not hand out physical keys to the rooms, which can be locked and unlocked through an app on your phone. Always having to worry about having enough battery at the end of the day to open the hotel room was a bit annoying, but absolutely manageable!

The location of the hotel is great, just within walking distance to the central station and to the city center. The staff was very nice and helpful, the rooms were of very good size, nice and clean. Breakfast was a very positive surprise with a nice variety of options.

Stayed in August 2025

There was a kitchenette but nothing to cook or eat with. No pans, no plates, only 2 glasses and 2 coffee cups. the first day cleaning is skipped by default. We were not informed at all.

The studio is perfect when you're staying for some days. There is a clear separation between areas (dining room and bedroom) with doors and a corridor. Quiet place. TV with broaden offers. Very good shower.

Stayed in September 2025

The room was a little on the small side, but not unduly so.

Very convenient for the station, very comfortable room and helpful staff. Air-conditioning and WiFi both worked well.

Stayed in September 2025

Totally useless AI driven communication system...had 3 messages before arrival asking for prior check in which didn't work and 3 messages about my credit card being declined. None of it was a problem when checking in in person

Nice hotel, central, friendly staff

Stayed in September 2025

I could not make the TV work. A complicated system of logging in using my phone... I gave up after 15 minutes.

good location - near HBF. Staff was helpful.

Stayed in August 2025

All communication from the hotel - regardless of their importance - comes in four ways simultaneously: Booking.com, Email, SMS, WhatsApp. That's too much!

Nice room, small but just right. Great location.

Stayed in August 2025

Toilet lacks privacy as not a full height door into the bedroom.

Very convenient location a few minutes walk from the main station. Very clean, staff very helpful. Breakfast was good.

Stayed in August 2025

The sink is equipped with a faucet with a sensor. It’s a ‘nice to have’ but annoying as you can’t change the temperature of the water. Also, the water shuts off as soon as you remove your hands. Parking at the hotel is expensive. However, the front desk recommended a nearby garage which costs about 30% less. We were lucky and found street parking nearby and it was free overnight.

Breakfast was great with lots of choices for beverages and food. There was also bacon, scrambled eggs, sausages and baked beans for those who wanted a hot breakfast. Our room was bright and clean. The bed was comfortable though the big pillows take a bit of getting used to. There were also smaller pillows which were good to have. The staff is very friendly and helpful.

Stayed in August 2025

Restricted space around the bed

Friendly staff

Stayed in August 2025

Refer above re Bistro.

All aspects were great - the only disappointment was that the Bistro was not open for dinner.

Stayed in August 2025

Some kind of alarm (we assume fire) woke us up at 6 a.m. but stopped very quickly. No one explained what happened.

Amazing hotel in Hannover city center. Very clean, amazing breakfast with variety of food and drinks. Rooms are big and very well equipped, coffee machine in the room. Ideal value for money, this hotel exceeded our expectations.

Stayed in July 2025

Our rooms 115 and 116 some days when house keeping would leave the doors were not shit properly and we found out on our return as we could just push our doors open, this was a major security risk due to our personal items being in our rooms.

We had a lovely Welcome to the property by Melissa who was in training (unfortunately the woman training her needed a slight attitude adjustment that day), she was so very polite and through our stay she made us feel very welcome. Also another receptionist Eka, was always smiling and willing to help she too made the stay welcoming. The rooms are small, but with that in mind we spent most of the day out and about. It's literally a stones throw to the shopping centre and public transport.

Stayed in July 2025

The gym space was quite tight and overlooked the car park, which detracted slightly from the experience. Guests should also be aware that access to some rooms requires climbing a few stairs, which may be inconvenient for those with mobility concerns.

The location was excellent, with easy access to local attractions. The room was lovely - clean, well-furnished, and comfortable. The staff were accommodating and happy to store our bags after check-out, which was much appreciated. The gym featured brand new equipment, a great addition for those who like to stay active while travelling.

Stayed in July 2025

The phone operated doors, should have given us option of old school key cards to open the doors. Travelling between cities/ towns all day or out exploring we had to constantly turn our phones of to save battery… VERY frustrating

Proximity to the main train station and places to eat.

Stayed in July 2025

Great location, close to shopping Street and the Central Station. Super impressive breakfast

Stayed in July 2025

LOBY TOO SMALL

LOCATION

Stayed in July 2025

I wish there was a fridge in the room, but otherwise no complaints.

Staff was very friendly and helpful during my stay. The room was new, clean and spacious. The hotel was only a minutes away from the centre and the train station. Overall room was very good value for money.

Stayed in July 2025

Nothing

Convenient for railway station. Coffee and tea in the room - though more choice would have been welcome!

Stayed in July 2025

Rooms were a bit on the small side, but still ok.

The rooms were not very big but very comfortable , in a great location, convenient check in and snack station.

Stayed in July 2025

Digital check-in not ideal - the processes digitally need to be improved. The process should be more 2-3 "clicks" and easier to manage.

The bedroom was excellent - wooden floors, new bathrooms, very clean and open,

Stayed in June 2025

Didn’t like hi tech room door entry

Hi tech door entry bothersome. Staff thin on the ground but those that were helped

Stayed in June 2025

Due to the fair and high demand, the price was too high and did not reflect a realistic value-price ratio.

Good location.

Stayed in May 2025

Parking

Modern ans stylish

Stayed in May 2025

The info to enter the hotel was not clear enough.

Fair breakfast, comfy beds, and good shower.

Stayed in April 2025