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Reviews of Hotel Kaiseralm This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Fröbershammer 31, 95493 Bischofsgrün, Germany

#4 of 10 hotels in Bischofsgrün

Guests' Choice

Review score

Based on 141 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    8

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    6.9

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Showing 1 - 10

  • Reviewed: 8 August 2018

    8.3
    Rural tranquility and hospitality in the Bavarian hills
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    A few minor things: cornflake dispenser was flakey (pun intended); struggled a couple of times to get a cup for my tea for my breakfast table; tissue box in my room was not replaced once used up. Pillows were curiously unsupportive, behaving almost like mini-beanbags. Among foreign channels provided, no English language TV station options. Whether going into the village or from it, there's a large steep hill to walk up.

    Friendly staff, with a family-run, non-corporate feel to the hotel. The view from my room on 4th Floor, overlooking the village and surrounding hills, was spectacular. My room was spacious and cheerfully bright. Bonus of Nürnberger bratwurst in breakfast buffet. The hotel car park has plenty of capacity and the markings give everybody a decent amount of space for their vehicles. Readily accessible, positioned just off the main road past Bischofsgrun, making getting out and about the Fichtelgebirge by vehicle a simple task. Cable car up the mountain is at the bottom of a hill just down from hotel and well within walking distance. Daily chocolate on pillow was a nice touch.

    Stayed in July 2018

  • Reviewed: 11 March 2018

    7.5
    Great family hotel to access the ski slopes of Ochsenkopf. Full of Bavarian charm
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our non smoking room still smelt strongly of cigarettes. No opportunity to get food after about 9.30pm

    Great breakfast, very very helpful staff.

    Stayed in February 2018

  • Reviewed: 20 February 2018

    8.3
    Very friendly and helpful staff, location was good, short...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited selection of food at the dinner buffet

    Very friendly and helpful staff, location was good, short distance by car to the ski slopes

    Stayed in February 2018

  • Reviewed: 10 April 2017

    6.3
    Breakfast
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Stayed in April 2017

  • Reviewed: 28 October 2016

    6.3
    b/fast was quite good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    missing a bit of style - looked actually like a GDR-times ressort

    b/fast was quite good

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 October 2015

    7.1
    Welcoming a dn helpful staff.
    • Leisure trip
    • Solo traveller

    Workman were drilling in the room above me during the afternoon and from about 08.30 in the morning. I accept work needs to happen but not in adjoining rooms.

    Welcoming a dn helpful staff.

  • Reviewed: 12 August 2015

    7.9
    Nice location in the middle of nature, very good restaurant.
    • Leisure trip
    • Family with young children

    Bathroom and swimming pool looked like there has been no renovation after Soviet time - poor design and cheap materials

    Nice location in the middle of nature, very good restaurant.

  • Reviewed: 14 July 2015

    9.6
    The Hotel Kaiseralm had a good breakfast included with our...
    • Leisure trip
    • Family with young children

    The Hotel Kaiseralm had a good breakfast included with our stay and they had excellent coffee. The restaurant and bierstuverl offered excellent dinners. The staff was very helpful staff and many of them spoke English.

  • Reviewed: 16 August 2015

    9.6
    Except the wi-fi, everything was very good.
    • Leisure trip
    • Solo traveller

    The wi-fi requires a cumbersome login every time you want to use internet. Not practical at all.

    Except the wi-fi, everything was very good.

  • Reviewed: 8 March 2015

    9.2
    Free wifi not acessible without german mobile phone number
    • Business trip
    • Solo traveller

    Free wifi not acessible without german mobile phone number

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 10

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