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Reviews of Hotel Kastanienhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Stadtbahnhof 11, 31848 Bad Münder am Deister, Germany

#5 of 8 hotels in Bad Münder am Deister

Guests' Choice

Review score

Based on 48 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    8

  • Value for money

    7.6

  • Free WiFi

    8.7

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Showing 1 - 8

  • Reviewed: 26 April 2018

    2.5
    NEVER AGAIN!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Unbelievable rudeness by the receptionist accusing us of not paying for the room. The payment has been made in advance via Booking.com, more than a fortnight prior to our arrival. Despite me showing her the proof of payment on his phone, she continued with "no, no, no!" Finally, after she made a phone call to check with somebody who knew how to use internet, guess what? She was told the room was paid for. No apology, no explanation for her insolent behaviour. So ill-mannered! If I could give it zero stars, I would!

    There is nothing special about this place and that is fine. You get what you pay for. This hotel was the nearest where we needed to be for a weekend, and that is all. You get one "pillow" per person that doesn't provide any support. Juices for breakfast are heavily sweetened and watery.

    Stayed in April 2018

  • Reviewed: 6 June 2018

    10
    excellent everything
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    excellent everything

    Stayed in May 2018

  • Reviewed: 20 April 2018

    10
    Great Location.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Nothing.

    Great Location. Great breakfast.

    Stayed in April 2018

  • Reviewed: 23 February 2018

    7.5
    A well run privately owned hotel with excellent breakfast buffet.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable bed and spacious bathroom.

    Stayed in February 2018

  • Reviewed: 19 January 2018

    9.6
    Family run hotel, nice reception, attitude to guests,...
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Family run hotel, nice reception, attitude to guests, comfort and quietness.

    Stayed in January 2018

  • Reviewed: 15 December 2016

    7.9
    Clean and tidy, good location.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant staff should be friendlier, the place is a little over decorated

    Clean and tidy, good location.

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 October 2015

    5.0
    The swimming pool
    • Leisure trip
    • Family with young children

    Service. Breakfast.

    The swimming pool

  • Reviewed: 9 April 2015

    8.3
    very nice and friendly staff;
    • Business trip
    • Solo traveller

    somewhat antiquated facilities

    very nice and friendly staff; excellent food

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 8

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