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Reviews of Kastanienhof

Krefelder Str. 765, Neuwerk, 41066 Mönchengladbach, Germany

#34 of 42 hotels in Mönchengladbach

Guests' Choice

Review score

Based on 233 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    6

  • Location

    6.6

  • Facilities

    6.3

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    6.2

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Showing 1 - 17

  • Reviewed: 30 October 2017

    2.9
    SORRY BUT IT IS THE MOST DIRTIEST HOTEL I HAVE EVER SLEPT IN...
    • Couple
    • Double Room
    • Stayed 2 nights

    SORRY BUT IT IS THE MOST DIRTIEST HOTEL I HAVE EVER SLEPT IN EUROPE.COBWEBS EVERYWHERE,DUST,THE BATHTUB WAS STUCK WITH HAIR,COLD FLOOR,NO CARPET,NO PHONES TO CALL TO RECEPTION WHEN NECCESARY,NO INTERNET,ONE NEEDS EAR PLUGS FOR THE NOISE FROM THEIR DISCO OR WHATEVER AND THE MOST DANGEROUS OF ALL IS MY FEAR FOR ANY MISUNDERSTANDING TO TAKE PLACE AT THE RECEPTION,THERE ARE BOTTLES OF ALCHOL FOR GRIPS EVERYWHERE,THOUGH CHEAP STILL DONT VALUE TO THE SMALL AMOUNT CHARGED.MY HUSBAND CALLED IT A GHETTO AND WHAT WAS SUPPOSED TO BE A RELAX WEEKEND STARTED A FIGHT FOR BOOKING ONE DIRTY AND NOICEY HOTEL.ITS A NO NO NO HOTEL.

    Stayed in October 2017

  • Reviewed: 17 April 2017

    8.3
    Helpful staff, comfy beds.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    No carpets in the room and there are no double beds in the hotel.

    Helpful staff, comfy beds. Free and safe parking. Quiet and large rooms, amazing garden. Free Wifi.

    Stayed in April 2017

  • Reviewed: 24 March 2017

    6.7
    Good value for money if you bring your ear plugs
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Overheated rooms and a little noisy at night.

    Nice restaurant and bar with wonderful and friendly staff. Location is a little bit isolated, but we were working at the airport.

    Stayed in March 2017

  • Reviewed: 25 January 2017

    7.1
    - Restaurant is very large and good price for excellent...
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    - Salsa music till around midnight was disturbing my night rest. An excellent party location but not if you need your night rest for an early wake up. - booking.com showed the rooms as single rooms with only 1 single bed but there were 2 single beds in each room

    - Restaurant is very large and good price for excellent quality. - Staff is very friendly - 2 min drive to the airport where I had to do simulator the next morning

    Stayed in January 2017

  • Reviewed: 5 December 2016

    9.6
    A comfortable and contented stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Unfortunately the trading estate has grown up around it making its aspect unfortunate with the flyover above it.people will be put off by this even though it does not affect it at all.

    The food was excellent the buses into town were close by the rooms were basic but warm and beds very comfortable

    Stayed in December 2016

  • Reviewed: 4 November 2016

    8.3
    Basics rooms but very good restaurant
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit out of town centre, taxi or bus required but if you are driving there is free parking

    Friendly helpful staff ,nice restaurant,rooms are pretty basic

    Stayed in November 2016

  • Reviewed: 27 June 2018

    10
    Overall a comfortable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking sometimes difficult

    Restaurant food and staff... Accommodation..

    Stayed in June 2018

  • Reviewed: 23 January 2018

    7.5
    Good food in the restaurant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Good food in the restaurant

    Stayed in January 2018

  • Reviewed: 19 December 2017

    6.3
    acceptable
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    no elevator to lift heavy luggage

    Stayed in December 2017

  • Reviewed: 9 June 2017

    7.1
    good restaurant with good german food
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    internet connection is very very bad. basically does not work. I will not book anymore for this reason

    good restaurant with good german food

    Stayed in June 2017

  • Reviewed: 24 April 2017

    7.9
    Beer, food and parking, bar staff
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Day time reception staff

    Beer, food and parking, bar staff

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 September 2015

    4.2
    Good stopover if you are travelling to the west from...
    • Leisure trip
    • Solo traveller

    The reception is closing in the evening, so this hotel might be not the best option if you arrive late - you can end up in front of the closed door and sleeping in your car. Some rooms are situated in the basement, clean, but rather cold, tiled floor (also cold), a handful of spiders in the corners of the room and strange noise when you open the tap. Also the staff who clean the rooms gathered in front of my door at 8 am (5 women) and discussed something in a way that I could not sleep anymore and had to check out and drive further. Overall I'd look for another place to stay next time I am in Dusseldorf area.

    Good stopover if you are travelling to the west from Dusseldorf, cheaper than the downtown price ticket.

  • Reviewed: 31 July 2015

    6.0
    The hotel is nothing special, but it is clean and cheap.
    • Leisure trip
    • Family with young children

    This hotel should be considered only if location is of no importance or if one has a warm interest in 70's style German industrial areas.

    The hotel is nothing special, but it is clean and cheap. The restaurant run by the same owners has a nice atmosphere but I am afraid I cannot recommend the food.

  • Reviewed: 14 June 2015

    4.2
    Good food, nice personnel
    • Business trip
    • Couple

    Extremely hot in the room. No airconditioning and the floorheating appeared to be turned on with no possibility to turn it off. Drunk people screaming and loud disco music until early morning. Freequent but occassional smell of urine in the outside area of the restaurant.

    Good food, nice personnel

  • Reviewed: 19 February 2015

    5.8
    The Location & Comfortable Bed
    • Leisure trip
    • Solo traveller

    1. Guess not prior informed that one must Pay first to Check-in. 2. Explain the usage of the Cards issued along with the Room-key (Electricity). 3.Guess are un-aware of the business relation between Hotel & Booking.com (Credit Card Information). 4. Ask the person if he/she are a Guess of the Hotel (purchase goods or other usage within the Hotel).

    The Location & Comfortable Bed

  • Reviewed: 17 October 2015

    7.1
    Too much noise !
    • Business trip
    • Solo traveller

    Too much noise !!! Party, tv going too loud, poor sound isolation between rooms. I was there to study, it was much too noisy to sleep early, etc

  • Reviewed: 4 July 2015

    7.5
    Breakfast and WiFi
    • Business trip
    • Solo traveller

    The top of the air condition was dirty

    Breakfast and WiFi

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 17

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