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Reviews of Hotel Süllberg Karlheinz Hauser This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Süllbergsterrasse 12, Blankenese, 22587 Hamburg, Germany

#113 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 114 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 - 13

  • Reviewed: 18 June 2018

    6.7
    Location in Hamburg’s prime residential area in the West,...
    • Leisure trip
    • Family with young children
    • Suite with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    No elevator to the rooms; You will have to carry your Luggage up to the third floor by yourself.

    Location in Hamburg’s prime residential area in the West, Blankenese

    Stayed in June 2018

  • Reviewed: 15 June 2017

    8.3
    View from the terrace;
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Breakfast service was pretty poor, 45 minutes for a scrambled egg while 4 staff swept up and laid tables around us

    View from the terrace; Service from duty manager - he was fantastic

    Stayed in June 2017

  • Reviewed: 15 March 2017

    6.3
    Not a hotel
    • Leisure trip
    • Family with young children
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Poor breakfast. This is not a hotel. No one greets you. The wifi is poor and nowhere to sit and enjoy the view. The place was empty on our visit

    Pleasant staff

    Stayed in March 2017

  • Reviewed: 5 January 2017

    7.9
    M: It is a nice hotel with friendly staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    M: It is far out, taxi took forever to arrive and also was waiting outside in stead of picking us up from the inside of the hotel. Unfortunately we missed the first part of the wedding. Hotel does not have basics in hotel a 5 star hotel like a comb, needed to go into town. We arrived late and had not been eating, they were a bit difficult about getting room service. In the end we got something.

    M: It is a nice hotel with friendly staff. We did not eat there, but it look like you can get good food, it won a lot of prizes. Also Blakenese has a cute shopping street and market. I think during the summer it is a nice place to be, it has a lovely terrace.

    Stayed in December 2016

  • Reviewed: 25 March 2018

    9.2
    An elegant Hotel in an amazing location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    View over the Elbe river. Excellent staff

    Stayed in March 2018

  • Reviewed: 10 April 2017

    6.7
    Not a hotel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    No reliable wifi in the rooms. No reception for hotel guests. Empty hotel at night. Terrible breakfast.

    Comfortable room

    Stayed in March 2017

  • Reviewed: 14 November 2016

    9.6
    Beautifully decorated, elegant.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nithing

    Beautifully decorated, elegant. Wonderfully located with views over the Elbe. Very friendly and helpful staff

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 August 2015

    3.3
    View of the Terrace.
    • Leisure trip
    • Family with older children

    Staff at reception are very arrogant. The room is very smoll for the Price. Evan namy guests had a table reservation, they,we also, had to wait for ling time.

    View of the Terrace.

  • Reviewed: 2 June 2015

    7.1
    Nice room with a decent view, pleasant staff and very clean.
    • Leisure trip
    • Couple

    fellow guests attending a wedding made us feel slightly awkward...no access to the terrace for example...very noisy etc. Bizarre arrangement of different spaces - reception on the 8th floor and guest arrival via an underground car park level 2 and no hint when you book that finding reception is quite a task. Food variable - some very good and some not so good. So, as I say, it flet more like a venue with rooms rather than a full service hotel.

    Nice room with a decent view, pleasant staff and very clean. The area is pleasant - about 20 minutes walk from the station with direct access to central Hamburg

  • Reviewed: 1 June 2015

    7.1
    location (although no distant views)
    • Leisure trip
    • Couple

    Room and bathroom far too small and no storage space. Breakfast service fussy. Would have preferred self service. Lift system complicated.

    location (although no distant views)

  • Reviewed: 5 November 2015

    10
    Beautiful hotel in one of the most beautiful spots in all of...
    • Leisure trip
    • Group

    Beautiful hotel in one of the most beautiful spots in all of Hamburg

  • Reviewed: 14 August 2015

    9.2
    Fabulous location
    • Business trip
    • Solo traveller

    very unstable wifi

    Fabulous location excellent food quiet, if small rooms

  • Reviewed: 10 March 2015

    10
    Only one device allowed on the wifi
    • Leisure trip
    • Couple

    Only one device allowed on the wifi

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 13

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