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Reviews of Hotel Viktoria This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Worringer Str. 23, Neustadt Nord, 50668 Cologne, Germany

#116 of 232 hotels in Cologne

Guests' Choice

Review score

Based on 306 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.3

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Showing 1 - 54

  • Reviewed: 13 October 2018

    7.1
    Apartment too pricey for the value / location.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The price or the value.

    Rented the only available "Junior Suite" for one additioanl day. This is in fact a quite minimalist apartment in another building. While there is nothing particularly wrong with the place, for 160 EUR+8 EUR tax (without breakfast) it is horribly low value. It's simply a normal sized room with a mini kitchenette, not in the center worth IMHO 70-90 EUR/day.

    Stayed in October 2018

  • Reviewed: 24 September 2018

    8.8
    I recommend this Hotel both for business and leisure stay.
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    This Hotel, was an excellent choice location wise , as it was close to the conference center and in the same time, walking distance (25 min) along the Rhine river for leisure walks and city center visit. recommendable !!!!

    Stayed in September 2018

  • Reviewed: 3 August 2018

    6.7
    Good but needs improvement
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel has one of those awkward designs where you have to climb 2 sets of stairs from the reception to reach the elevator! For people who don’t travel light, prepare yourself to lift your luggage for some distance. Not all rooms were equipped with air conditioning. While this was written in our confirmation email, we didn’t think the non-conditioned room was going to be that hot!!! The hotel layout and windows locations (most of which are not provided with bug screens) don’t help get enough airflow, and the provided air fans do little to improve the situation! The hotel shall seriously consider providing a/c in all rooms. Like most places in Cologne, you will struggle a bit to find a good parking spot around the hotel, and the hotel’s “free” parking lot is too small to accommodate all guests’ cars (only 5 parking spaces, one of which is reserved for the staff chief - who doesn’t seem to use it much!!) No blackout curtains in the rooms!!! Seriously guys!?!! With this many windows (almost on one third of the room walls), you only provide normal drapes!!! So you are forcing guests to wake up at sunrise regardless of their daily schedule?!! Totally irritating! The double bed in our room was created by bringing 2 single beds together!! Not a very convenient setup! This was further worsened by beds and pillows not being that comfortable! Breakfast was average at best! Selection needs improvement.

    Acceptable room size. Nice location. “Most” staff are friendly “most” of the time.

    Stayed in August 2018

  • Reviewed: 13 May 2018

    2.9
    Do not cost it’s money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not professional and really not pleasant personnel at the reception desk who had to call his manager three times during my check in to answer my questions. The private parking for guests that is mentioned in the description of the hotel in reality has a very small square and absolutely not enough for the number of the rooms in the hotel. So most likely you will need to look for a free space in the street and pay additional money for parking. The hotel is VERY old. And I am not talking about the beauty of the old house. The furniture, carpets, bathrooms require good renovation and cleaning. The worst hotel we’ve ever stayed in Germany.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    10
    The room was very nice and clean. The bed and pillows were very confortable too. Pleasant breakfast.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    We did not know that there was the WIFI in the hotel as nobody mentioned it in the reception. The WIFI code should be with the information available in the room.

    The room was very nice and clean. The bed and pillows were very confortable too. Pleasant breakfast room with a lot of choice

    Stayed in May 2018

  • Reviewed: 19 March 2018

    10
    Excellent and I will recommend this hotel to others
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Access to coffee or hot water self serve for tea at breakfast would be nice.

    Quiet comfortable room with lovely view of courtyard. Courteous bilingual staff and excellent breakfast.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    9.2
    Honest suggestion for travelers
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I would like a better decoration in the breakfast room. Very small room

    Very good organization in the room Very good breakfast Nice vintage hotel very cosy, near the Kolnmesse

    Stayed in March 2018

  • Reviewed: 26 February 2018

    10
    Good price, good location, amazing breakfast!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing.

    The accommodation was located 15 minutes away from the Koln's cathedral and offers a very nice walk by the Rhein until there so it is easy to do everything by foot. The breakfast is really good, with a great variety of choice. The staff is helpful and answered any questions we had. The room was comfortable and appropriate to our needs for a weekend away. Additionally, it is easy to access the hotel by car. Overall, really good!

    Stayed in February 2018

  • Reviewed: 13 February 2018

    7.9
    overall was a very comfortable stay and staff very friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    breakfast room was a bit cramped and breakfast was a bit sparse

    room was very clean and comfortable,location was ideal for us with only ten minute walk to town centre.

    Stayed in February 2018

  • Reviewed: 13 February 2018

    7.5
    Breakfast was wonderful and you could have lots of options...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was so small for two people. Because a friend of mine also stayed here and his room was single and was bigger than ours. They may arrange bigger rooms for couples.

    Breakfast was wonderful and you could have lots of options to eat.

    Stayed in February 2018

  • Reviewed: 31 January 2018

    5.8
    OK for 3 stars, but don't get your hopes up for 4 stars, because you will be disappointed
    • Business trip
    • Group
    • Double Room
    • Stayed 2 nights

    Hotel can't be 4 stars: old style, not updated/refurbished rooms, old furniture. Basic breakfast. No bar or restaurant (breakfast available, but that room is not used during the rest of the day). 3 stars and mentioning basic facilities would have met expectations.

    Clean place

    Stayed in January 2018

  • Reviewed: 6 July 2017

    9.6
    Lovely hotel with great history and friendly staff! Highly recommend!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    -Breakfast could of had a bit more hot selection, but still very nice. -Information on parking on Booking.com I believe is misleading slightly, we read that the cheapest was parking on public street but the hotel actually provides free parking for guests. We found this out after paying. But still very cheap. - In all honesty, I am struggling to find bad points.

    -The breakfast was lovely! - The pictures of the hotel do not do it justice! - Beautiful inside and out. - Staff were really helpful and polite - Rooms were a decent size with a fantastic view of the river luckily - Good area, close for the cable carts and also walk to town - Ample parking on and off street, very affordable compared to most places in Koln - Room prices were very competitive with great value for money compared to others. - Loved the history of the building! - Great minibar selection at a fair price too.

    Stayed in June 2017

  • Reviewed: 3 May 2017

    7.5
    Quite rooms, well organised dining area, helpful staff.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    All was okay. A bar might be a nice reward for late travellers/arrivals to wind down following their respective travels.

    Quite rooms, well organised dining area, helpful staff.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    10
    Excellent hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Excellent hotel in a quiet back-street to the north of the heart of Koln. The hotel is a 25 minute walk (or 4 minutes on the metro) from the Koln Main Station/shopping area/Cathedral. It is a 10 minute walk from the Koln Zoo. Staff were very friendly and helpful, rooms were comfortable and the breakfast selection was good.

    Stayed in May 2017

  • Reviewed: 5 December 2016

    7.5
    charming hotel
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Location a little too far out of the city centre.

    Very clean & well maintained. Rooms comfortable and well equipped. Breakfast was extensive. Staff pleasant. On a quiet street.

    Stayed in December 2016

  • Reviewed: 7 November 2016

    9.2
    A weekend away in Cologne.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location in central, but quiet neighbourhood. Beautiful historic building maintained in an impeccable condition. Very polite staff and delicious breakfast with very good variety of fresh food. Tried and highly recommend accommodation in Cologne!

    Stayed in November 2016

  • Reviewed: 26 June 2018

    8.8
    Great breakfast, nice location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast, nice location

    Stayed in June 2018

  • Reviewed: 31 May 2018

    6.3
    Good in a way.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The receptionist are not friendly. They don' t even smile.

    The rooms are clean.

    Stayed in May 2018

  • Reviewed: 24 May 2018

    9.5
    Stayed overnight on route to ferry in Holland. Would have liked to stay longer.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is a bit restricted due to position in city.

    Very good breakfast choice.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    7.5
    Good breakfast,good wifi,
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    small bathroom

    Good breakfast,good wifi,

    Stayed in May 2018

  • Reviewed: 2 May 2018

    9.2
    There were many yogurts for breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were many yogurts for breakfast.

    Stayed in May 2018

  • Reviewed: 16 April 2018

    8.3
    Authentic building, not far away from center of the city.
    • Business trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Authentic building, not far away from center of the city.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    2.9
    Name only without any value!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Price too higher than other hotel! Without any different or extra benefit. Also the breakfast was not that good !!

    Nothing much!

    Stayed in April 2018

  • Reviewed: 16 February 2018

    7.1
    Hotel clean tidy, staff excellent good location.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    No Bar, not able to get food apart from breakfast

    Hotel clean tidy, staff excellent good location.

    Stayed in February 2018

  • Reviewed: 31 October 2017

    8.3
    Nice historical Building.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No sojamilk at breakfast

    Nice historical Building. Quiet night and near Rhein and city center.

    Stayed in October 2017

  • Reviewed: 27 October 2017

    7.5
    Good and pleased
    • Couple
    • Single Room
    • Stayed 1 night

    Helping with luggage

    The receptionist was friendly while booking a taxi for us

    Stayed in October 2017

  • Reviewed: 5 September 2017

    8.3
    Lovely morning walk along the Rhein into the city.About 20 minutes
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Quick service for coffee in morning.Excellent rolls and hot or cold food

    Stayed in September 2017

  • Reviewed: 7 June 2017

    9.2
    decor and cleanliness
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    room was a bit on the small side, but still comfy

    decor and cleanliness

    Stayed in June 2017

  • Reviewed: 5 June 2017

    5.4
    beds are very small
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    staff behavior

    beds are very small

    Stayed in May 2017

  • Reviewed: 26 May 2017

    7.5
    Friendly staff,
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Friendly staff, Good location to walking around (close to the river)

    Stayed in May 2017

  • Reviewed: 4 May 2017

    5.4
    No bar, no restaurant, breakfast poor
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No bar, no restaurant, breakfast poor

    Stayed in May 2017

  • Reviewed: 24 April 2017

    8.8
    100% recommended to stay
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    All was fine

    Very clean. nice location. Friendly staff.

    Stayed in April 2017

  • Reviewed: 10 April 2017

    7.5
    A beautiful hotel !
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    It is a clean Hotel in a good location . Building is old and beautiful.

    Stayed in April 2017

  • Reviewed: 5 December 2016

    8.3
    This hotel is located near the beautiful Rhein river.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel is located near the beautiful Rhein river. The towel is very soft.

    Stayed in December 2016

  • Reviewed: 2 December 2016

    7.1
    Staff, Close to Rhine River, Free WiFi and 5 mins walk to...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights

    Breakfast doesn't have varieties, Outside rooms were little smelly

    Staff, Close to Rhine River, Free WiFi and 5 mins walk to the train station

    Stayed in December 2016

  • Reviewed: 20 November 2016

    10
    Professional
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Professional Friendly Prepared Documents

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 April 2016

    10
    Clean, comfortable, cozy room.
    • Leisure trip
    • Family with young children

    Clean, comfortable, cozy room. Very nice breakfast. We love unique, beautifully renovated properties like the Viktoria! We will definitely stay again!

  • Reviewed: 16 February 2016

    10
    The room was perfectly fine when we arrived, and got cleaned...
    • Leisure trip
    • Couple

    There isn't anything that comes to mind.

    The room was perfectly fine when we arrived, and got cleaned up really well during our stay as well. The entire hotel seemed very clean, the breakfast was amazing and it was very peaceful and quiet in the hotel and room.

  • Reviewed: 21 January 2016

    5.0
    good breakfast
    • Business trip
    • Solo traveller

    surly staff,reserved two beds, rooms had one double, room level - 1 next to toilet areas, on reported complaints to the front desk lack of any reaction, not recommended

    good breakfast

  • Reviewed: 1 January 2016

    8.8
    This is a small, wonderfully cozy and, characterful hotel...
    • Leisure trip
    • Solo traveller

    Three underground stations or 20 min. walk is perhaps slightly too far from the city centre. It was never a big a hassle for me though (and I was aware of that before making the reservation).

    This is a small, wonderfully cozy and, characterful hotel set in a refurbished, historical building in a peaceful neighbourhood. The half circular room I stayed in was clean, beautiful and rather spacious and had a nice view towards the Rhine River and residental gardens. The room also had a safe deposit box, minibar, a tv with lots of channels (in various languages) and fast, free wi-fi. The delicious breakfast buffet, included in the room price, would I describe as "quality over quantity". As for the staff, everyone was very friendly and helpful - especially the young man working in the reception during the evenings.

  • Reviewed: 22 December 2015

    9.6
    Loved the tranquility of the location but as well its...
    • Leisure trip
    • Family with young children

    A bit on the expensive side but the period demand may have been high.

    Loved the tranquility of the location but as well its proximity to city centre and the zoo. Large and very tidy rooms, nice breakfast and friendly staff.

  • Reviewed: 3 March 2015

    7.9
    Tasty breakfast.
    • Leisure trip
    • Couple

    3 or 4 lower level rooms have very poor wifi signal. Location is a bit out of the action.

    Tasty breakfast. Excellent artwork. Friendly & helpful staff.

  • Reviewed: 18 February 2015

    6.7
    nice view to the river from the room
    • Leisure trip
    • Couple

    wifi charged 2 euros per hour, only for visitors that have not make their reservation directly through the hotel. we booked it through booking.com so wifi for us was not free....

    nice view to the river from the room calm neiborhood

  • Reviewed: 1 February 2015

    10
    The place of the hotel is near the rhein and subway too.
    • Business trip
    • Solo traveller

    No.

    The place of the hotel is near the rhein and subway too. But it is also very peaceful and quiet building inside. No need to stay the luxury hotels in the middle of the city!

  • Reviewed: 17 May 2016

    9.6
    Everything excellent except internet
    • Leisure trip
    • Group

    Unreliable and complicated log in

    Everything excellent except internet

  • Reviewed: 10 November 2015

    9.6
    very good hotel with excellent stile and very personal touch
    • Leisure trip
    • Solo traveller

    very good hotel with excellent stile and very personal touch

  • Reviewed: 12 October 2015

    10
    Domenic was excellent!
    • Business trip
    • Solo traveller

    Domenic was excellent! Help me a lot.

  • Reviewed: 29 September 2015

    10
    Perfect location.
    • Leisure trip
    • Solo traveller

    Nothing

    Perfect location. Welcoming and helpful staff. Good breakfast esp. Coffee

  • Reviewed: 22 June 2015

    8.3
    Staff at the hotel is very friendly and helpful.
    • Business trip
    • Group

    The rooms are kind of small.

    Staff at the hotel is very friendly and helpful. Has own private parking garage. Has free wireless internet in the rooms.

  • Reviewed: 17 June 2015

    7.5
    Clean and comfortable
    • Business trip
    • Solo traveller

    No bar

    Clean and comfortable

  • Reviewed: 3 June 2015

    3.3
    location
    • Business trip
    • Solo traveller

    leaking toilet, old lift, noisy and awful breakfast Avoid this hotel at anycost

    location

  • Reviewed: 12 April 2015

    7.5
    Nice walk to/from the Messe, along the River
    • Business trip
    • Couple

    Were missing the opportuninty to have a cup of te/coffee in the night

    Nice walk to/from the Messe, along the River

  • Reviewed: 10 April 2015

    4.2
    No comunication at all.
    • Business trip
    • Solo traveller

    No comunication at all. I just got a key on the arrival without any words. Not even a "good evening"

  • Reviewed: 2 April 2015

    9.6
    Quiteness,friendly staff espcially the man in afternoon...
    • Business trip
    • Solo traveller

    No coffee or tea machines niether free internet

    Quiteness,friendly staff espcially the man in afternoon session

There are also 27 reviews without text. These impact the overall review score.

Showing 1 - 54

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