I got a room at 4th floor but the phone doesn’t work.Also it was easy to hear a noise from other people at upper floor. I tried few times to call just for ask a questions but it was no connection. My room was tiny but cozy. Breakfast was so poor,I didn’t expect this.

Nice location,not noisy,good service.Guy at reception was very kind(Sebastian) and his uniform was so interesting.

Stayed in April 2024

All staff were very helpful and extremely pleasant. Location was perfect for city visits. Nothing was too much trouble.

Stayed in March 2024

I liked everything

Clean room Very nice bed Bathroom is very nice The staff was excellent

Stayed in November 2023

Would have loved a water kettle jn the room instead of only a (in our case onfortunately broken) coffee machine.

Great location, very friendly and helpfull staff, nice room. The hotel is very close to the city centre and the train station. In our room we had very good noise cancelling windows (i don’t know how else to describe it, but you almost didn’t hear any traffic / trains / noises from the quit busy street when the windows are closed).

Stayed in October 2023

The staff could not have been more accommodating! Breakfast was outstanding and room was clean and nicely decorated.

Stayed in September 2023

Nothing

The location was great if you are arriving or leaving by train. Easy walking distance to the rivers, sights and restaurants. Staff was friendly and helpful with suggestions of sights to see.

Stayed in September 2023

Nice staff, perfect room size.

Stayed in August 2023

I booking for 2 adult and 1 children 2 year in booking.com . I not understand why we need to pay exstra for have a small bed for my children, when we order hotel for 2 adult and 1 child

Good breakfast

Stayed in August 2023

Location is close to center, quiet area, facilities close by

Very friendly staff, very helpful, gave me a free upgrade!

Stayed in August 2023

room

Stayed in June 2023

I wouldnt say we did not like the breakfast, but it was served very unusually. You are sitted and then the food is brought to you. At the reception we were told that it was very good breakfast, however I would not say that it was worth it. Would opt out for breakfast within the city.

Location very good, close to central station - it was ideal for us as we were transiting through. Also not to far away from historical center. Hotel was clean, and friendly reception.

Stayed in July 2023

Overpriced breakfast - we decided to have our breakfast not at the hotel and we weren't disappointed. Hotel has just a few parking spaces, therefore we had to park outside, at the public parking garage. Though it was close, however information provided by the hotel is not precise.

Very friendly personnel. A big cosy room, comfortable bed, huge bathroom. Exceptionally clean. Walking distance to the center.

Stayed in July 2023

Location coz we have big luggages, but not practical to take cab from train station.

Room is small but comfortable. The staff are friendly and accomodating. Location is good though it's around 8mins walk from the train station. Not advisable for those with big luggages. Overall, we had a pleasant stay.

Stayed in April 2023

Air conditioning, room was big, bathroom was big, breakfast was awesome, staff were nice, can buy cable car tickets at front desk.

Stayed in July 2023

Room was above the kitchen so very noisy in the early morning. Room decor very dark with poor lighting

Very clean. Comfortable bed. Helpful staff

Stayed in June 2023

Lovely place, right in the middle of town, nice welcome, although the bar wasn't open. Only negative was odd see through door between bathroom and main room. OK for wife and myself, but would be awkward for friends, father/daughter etc.

Stayed in June 2023

.

Beautiful

Stayed in June 2023

Didn’t have breakfast

Stayed in June 2023

The location wasn't the greatest and parking was not good at all. However, if you are arriving by train, this would not be a problem for you.

Breakfast was typical German breakfast -- cold cuts and bread, but they did eggs to order. Staff was very friendly and helpful. Very clean rooms.

Stayed in May 2023

While facilities were very modern, many things could have been laid out better. Desk very narrow and only a padded stool to sit at it despite the space in the room to have something more useful. Sunken table with telephone place on/in it not very practical. In a sense "over-designed".

The staff were helpful and the location excellent for exploring Koblenz. Very clean and modern and spacious room (we were in disabled friendly room).

Stayed in April 2023

The perfect front table employee that very kindly for help foreign people

Stayed in February 2023

This was low season so we managed to get on site secure parking (not many spaces). Staff were wonderfully helpful and welcoming. Gave us advice on where to eat in the evening as the hotel only offers B&B. Eating places were within easy walking distance.

Stayed in January 2023

The location was not as close to downtown so we did have to walk quite aways to visit the Christmas markets and restaurants. The bar/lounge was small and not actively staffed. We would like to have spent some time in the bar but went out instead.

Located a short walk from the train station. Check-in was fast and they were very friendly and helpful with advice and directions. They were able to book our 2 rooms next to each other. The rooms were very nice and quiet.

Stayed in December 2022

the breakfast have a good presentation, but little bit poor for me, no warm bread, coffee also poor

clean an comfort

Stayed in October 2022