We brought our 3 month old baby with us at the time and stayed for 2 nights. The room we were given was well heated during the day but at night time for some reason the radiator would turn off and our poor baby would be cold so we had to move her from the crib to the bed with us. We asked the staff to help with it twice and on the second night it was finally fixed.

I loved the staff, breakfast, and view from our room! The location of the hotel is only a short 5 minute drive to the castles. There was also a restaurant in the ground level part of the hotel which was authentically german and the food was amazing! You must try it!!

Stayed in February 2024

Bathroom was too small (single room)

Stayed in March 2024

The bathroom was rather small but overall the room and the balcony were quite spacious.

Staff is very friendly and the location is great (6 minutes from Castle Neuschwanstein). Breakfast included a variety of things (bread, hams, cheese, yogurt, cereal, jam, eggs etc.)

Stayed in March 2024

-Very poor breakfast -Not very clean (spiderwebs on the balcony & mole on shower curtain) - overpriced, no value for money here….

Good location, magnificent views

Stayed in January 2024

Nothing

Drove down from Munich for a few days here. There are a few parking spaces out the front but also more along the side of the hotel. The man who checked us in was friendly and efficient. Our room was on the 2nd floor so we had to make a few stops when carrying our cases up! The room was lovely with a little balcony looking out towards the mountains. There was no kettle but we had read previous reviews and taken our own. Nothing bad to say about the room except the pine bed was a little creaky when I was getting out of it. Breakfast was good, just a continental one with some scrambled and boiled eggs. We ate in the restaurant at the hotel one night and visited the local Asian restaurant another night - both good meals. (The Asian restaurant only takes cash payments) Would happily recommend and would stay at this hotel again.

Stayed in October 2023

As with most German hotels no coffee or tea making equipment in the room.

The location, staff and balcony.

Stayed in September 2023

No elevator (but only 2 levels)

Very family cosy atmosphere Breakfast with good fair trade offer QR code to get wifi (no hassle with password typing).

Stayed in September 2023

Would be nice to have a kettle and a small fridge in the room.

Lovely big room with a nice balcony with views of the castle. The room was clean, bed comfortable and powerful shower Staff very helpful and friendly. Breakfast was good and the evening meal in the restaurant was excellent. Great location for exploring the surrounding area with a free summer pass included so local busses were free.

Stayed in August 2023

Frindly reception and very comfortable accommodation. Great breakfast and super service. Easy parking and great value for money.

Stayed in June 2023

Great location, very clean. Traditional feel.

Stayed in June 2023

Breakfast items were varied and good. The room was on the smaller side. The location was great - near the castles and Fussen, Lots of restaurants nearby.

Stayed in June 2023

No coffee making facilities in your room

Easy to find with out of sight free parking for the motorcycle.Spacious shared balcony with partition’s for an evening sit in the setting sun.

Stayed in June 2023

Although our room had one of the best views in the hotel of the Alps and Neuschwanstein, that front side of the hotel is on a busy street so you hear a lot of car traffic.

Very cute, Bavarian-style hotel right in the middle of Schwangau. Walk (or very short drive) to castles and sights (Neuschwanstein; Hohenschwangau, Wittlesbach Museum) and Alps. Despite its traditional Alpine decor, it had the modern conveniences. Hotel staff was very friendly. Able to walk to some restaurants. I recommend easy hikes/walks around the Forggensee lake in Schwangau and around the Alpsee lake next to Hohenschwangau, both with well marked trails.

Stayed in June 2023

Nothing.

Room was nice with a separate sitting room w/sofa. Staff was great. Gave us free bus passes to castles. Restaurant was excellent, but not open on Tues. Breakfast was good and even add hot scrambled eggs. Located a short bus or car ride up the hill to the castles. If you drive, parking is 10 euros.

Stayed in May 2023

We are lucky to stay in the room with the views of Alps Mountain and neuschwanstein castle

Stayed in April 2023

Restaurant food overpriced

Friendly staff

Stayed in February 2023

Bathroom is on the small side. Other then that all good

A nice hotel in a quiet area as Swangau is not as busy as the neighbours. Room is comfortable and clean and the balcony has a nice view of the castle. Wi-Fi is good . Breakfast also good. They have parking in front and at the side.

Stayed in January 2023

No close laundry in town but found one in Fussen

Great location, super clean and warm, good included breakfast

Stayed in December 2022

would have been great to have a washing machine for guests to use

good location , ample parking, bathroom heating was good.

Stayed in October 2022

breakfast middle, not a lot what to choose. Very thin walls between rooms. You can hear everything.

location very good! views trough window also very beautiful. Staff helpful and very friendly.

Stayed in October 2022

a bit to hard beds and a smell of sewer in the bathroom.

Everything but

Stayed in August 2022

The free breakfast was really nice. Staff were friendluy.

Stayed in July 2022

right along road, so sometimes noisy

location and view

Stayed in June 2022

no lift

Great location

Stayed in May 2022