Pleikartsförster Str. 101, 69124 Heidelberg, Germany
#63 of 80 hotels in Heidelberg
Guests' ChoiceBased on 796 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
7.4
Facilities
7.6
Staff
8.7
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Richard
United KingdomBit dated
Good location for our needs. Good value, secure car park , friendly staff.
Stayed in April 2024
Reviewed: April 19, 2024
Bas
NetherlandsThe rooms are a bit noisy.
Location of the hotel just outside of Heidelberg. Quite and comfortable.
Stayed in April 2024
Reviewed: April 17, 2024
Donna
CanadaA fair distance to the city centre. We had a bit of difficulty figuring out the bus schedule. The hotel breakfast was very expensive, so we opted out.
Spacious room with comfortable beds. The staff was very friendly and helpful in every way. Large bathroom.
Stayed in April 2024
Reviewed: April 16, 2024
Agnes
SingaporeHotel offer drinks and snacks during the day
Stayed in April 2024
Reviewed: April 6, 2024
Louise
IrelandThe fact that we had only buffet food for dinner which had very little options for the price which was a lot 21 euro per adult for a buffet, considering drinks were extra. All there was on offer was prawns and pork . There was pasta and salad and when we asked for bread which needed to be replenished , it was still frozen in the middle. We had arrived down for buffet which we were told would be available from 7pm on and arrived at 7.20pm and potatoes and bread were gone. Also when we asked for tap water there was none available and we then paid 7 euro for a litre of water between us. It would nt cost much to have filtered or unfiltered tap water in a jug for customers considering that water was freely available at reception . Other than that all was fine. I would recommend the hotel for its location, comfort and cleanliness but for food options not so much.
It has a nice decor, was nice to have refreshing water at reception desk on arrival. They were good to facilitate us with two rooms close together. Nothing to complain about the room was fine and comfortable.. the free bottled water was a lovely touch.
Stayed in April 2024
Reviewed: April 5, 2024
Alexandr
Switzerlandtoo expensive breakfast
the size of the rooms, beds
Stayed in February 2024
Reviewed: April 5, 2024
Nery
GermanyI didn't understand that the location was not so central, but that was on me :)
Breakfast was very nice. Staff was really great. They made more croissaints when there weren't any more left. Always attentive and smiling.
Stayed in April 2024
Reviewed: March 12, 2024
Adam
GermanyThe location is really not the best, located outside of Heidelberg. But if you take a bus its like 15 minutes to the Oldtown. Take care which hotel you book, this is not the one in the middle of the city.
Very nice, sauna, fitness room, nice staff, nice breakfast
Stayed in March 2024
Reviewed: March 12, 2024
Cristobal
Spainthe room was fine, but it was too hot inside and the air conditioner was only set to maintain or increase the heating.
good size of the rooms, Excellent breakfast, a lot of options Hotel pet friendly (the best for us) and extra charge for pets is not much (10 euros)
Stayed in March 2024
Reviewed: March 10, 2024
Noorzidah
SingaporeFurnitures are old and need to be refurbished. Toilet shower choked easily
Room is spacious and clean. Friendly staff. Ample parking area. There's lift in the hotel.
Stayed in March 2024
Reviewed: March 8, 2024
Immola
Canadathe fruitflavored water/apples/candies at reception. the fact that when the sauna/fitness room door could not be opened and we had to wait over half an hour they prolongued the sauna opening time for us. The birdsong dro. the inner xourtyard in the morning. The ease of xhecking in.
Stayed in March 2024
Reviewed: March 3, 2024
Max
NetherlandsFound a.few.hairs in the bathroom, otherwise the room was clean
24 hr reception, comfortable.room, free coffee for guests in the loop lobby
Stayed in March 2024
Reviewed: February 25, 2024
Brechtje
NetherlandsOne of the rooms was very hot.
Nice beds, spacious rooms, enough parking spots.
Stayed in February 2024
Reviewed: February 11, 2024
Elena
NetherlandsWe had a big room and the breakfast was tasty. The room and other hotel areas are well decorated. The hotel is dog friendly. The location was perfect for us: not far from highway, but with enough green areas to walk the dog.
Stayed in February 2024
Reviewed: January 29, 2024
Susan
SwitzerlandVery basic restaurant but very happy they had one. Not much around if they did not.
Nice hotel. Clean and comfortable.
Stayed in January 2024
Reviewed: January 28, 2024
Vasileios
NetherlandsIn general the rooms were fine and looked clean. In the morning we saw the cleaning staff who started to clean the rooms. He was friendly and seemed nice but he was leaving a trail of bad smell wherever he was going. He might clean well but it’s not nice to imagine that your rooms were cleaned by people with not good personal hygiene.
The staff were friendly, the check in was fast and easy. In general it was value for money
Stayed in January 2024
Reviewed: January 24, 2024
Marco
ItalyWi-Fi was not always consistent. Gym is not really a gym.
Room was comfortable and spacious. Staff welcoming and available. Breakfast had everything. There is free parking in the nearby.
Stayed in January 2024
Reviewed: January 22, 2024
John
United KingdomMinor negative, I was told there was a charge for parking which I don’t think there was last year. For an out of town hotel I think parking should be free.
As always staff were very good, reception and bar staff spot on. Comfortable bed and nice room. I didn’t have breakfast but I know it is good from past experience. Good access to/from north/south autobahn so handy as a stop over.
Stayed in January 2024
Reviewed: January 12, 2024
Lari
NetherlandsNone
Friendly staff. Everything you need for a quick stopover! Happy that pets are allowed- we traveled with our dog.
Stayed in January 2024
Reviewed: January 10, 2024
Ádám
HungaryGreat staff, very helpful.
Stayed in January 2024
Reviewed: January 7, 2024
Timur
KazakhstanHeating system dries out the air
Clean, comfortable and really nice breakfast
Stayed in January 2024
Reviewed: December 30, 2023
Ron
BelgiumEverything to do with the hotel was fine. One complaint, which is MASSIVE about our holiday. We booked seven nights over the Christmas week, looking forward to having 24 and 25 December dinners in the hotel. My husband called several times in advance of the trip to try to book for these meals but was told each time 'it would be fine'. We arrived to find the restaurant was closed on both nights. We thought this meant 'completely' closed but it was in order to cater for a group, each evening. So we, residents of the hotel, could not be accommodated for our meals. Not many places open in and around Heidelberg on those two dates so our holiday was spoiled. We will not be using your hotel chain again and we have advised all our friends about the situation. Such a shame.
room was airy and the chairs very comfy
Stayed in December 2023
Reviewed: December 30, 2023
Ricardo
United States of AmericaThe hotel seems to be old;the garage ramp too narrow.
Location near the Westbahnhof, the kindness of personel
Stayed in December 2023
Reviewed: December 26, 2023
Sarah
CanadaVery friendly and accommodating staff. Great facilities. We enjoyed the Sauna and all the different kinds of showers. Comfortable bed and quiet room.
Stayed in December 2023
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