Pleikartsförster Str. 101, 69124 Heidelberg, Germany
#61 of 78 hotels in Heidelberg
Guests' ChoiceBased on 783 hotel reviews
7.6Cleanliness
7.9
Comfort
7.8
Location
7.4
Facilities
7.6
Staff
8.7
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 12 March 2024
Adam
GermanyThe location is really not the best, located outside of Heidelberg. But if you take a bus its like 15 minutes to the Oldtown. Take care which hotel you book, this is not the one in the middle of the city.
Very nice, sauna, fitness room, nice staff, nice breakfast
Stayed in March 2024
Reviewed: 12 March 2024
Cristobal
Spainthe room was fine, but it was too hot inside and the air conditioner was only set to maintain or increase the heating.
good size of the rooms, Excellent breakfast, a lot of options Hotel pet friendly (the best for us) and extra charge for pets is not much (10 euros)
Stayed in March 2024
Reviewed: 10 March 2024
Noorzidah
SingaporeFurnitures are old and need to be refurbished. Toilet shower choked easily
Room is spacious and clean. Friendly staff. Ample parking area. There's lift in the hotel.
Stayed in March 2024
Reviewed: 8 March 2024
Immola
Canadathe fruitflavored water/apples/candies at reception. the fact that when the sauna/fitness room door could not be opened and we had to wait over half an hour they prolongued the sauna opening time for us. The birdsong dro. the inner xourtyard in the morning. The ease of xhecking in.
Stayed in March 2024
Reviewed: 3 March 2024
Max
NetherlandsFound a.few.hairs in the bathroom, otherwise the room was clean
24 hr reception, comfortable.room, free coffee for guests in the loop lobby
Stayed in March 2024
Reviewed: 25 February 2024
Brechtje
NetherlandsOne of the rooms was very hot.
Nice beds, spacious rooms, enough parking spots.
Stayed in February 2024
Reviewed: 11 February 2024
Elena
NetherlandsWe had a big room and the breakfast was tasty. The room and other hotel areas are well decorated. The hotel is dog friendly. The location was perfect for us: not far from highway, but with enough green areas to walk the dog.
Stayed in February 2024
Reviewed: 29 January 2024
Susan
SwitzerlandVery basic restaurant but very happy they had one. Not much around if they did not.
Nice hotel. Clean and comfortable.
Stayed in January 2024
Reviewed: 28 January 2024
Vasileios
NetherlandsIn general the rooms were fine and looked clean. In the morning we saw the cleaning staff who started to clean the rooms. He was friendly and seemed nice but he was leaving a trail of bad smell wherever he was going. He might clean well but it’s not nice to imagine that your rooms were cleaned by people with not good personal hygiene.
The staff were friendly, the check in was fast and easy. In general it was value for money
Stayed in January 2024
Reviewed: 24 January 2024
Marco
ItalyWi-Fi was not always consistent. Gym is not really a gym.
Room was comfortable and spacious. Staff welcoming and available. Breakfast had everything. There is free parking in the nearby.
Stayed in January 2024
Reviewed: 22 January 2024
John
United KingdomMinor negative, I was told there was a charge for parking which I don’t think there was last year. For an out of town hotel I think parking should be free.
As always staff were very good, reception and bar staff spot on. Comfortable bed and nice room. I didn’t have breakfast but I know it is good from past experience. Good access to/from north/south autobahn so handy as a stop over.
Stayed in January 2024
Reviewed: 12 January 2024
Lari
NetherlandsNone
Friendly staff. Everything you need for a quick stopover! Happy that pets are allowed- we traveled with our dog.
Stayed in January 2024
Reviewed: 10 January 2024
Ádám
HungaryGreat staff, very helpful.
Stayed in January 2024
Reviewed: 7 January 2024
Timur
KazakhstanHeating system dries out the air
Clean, comfortable and really nice breakfast
Stayed in January 2024
Reviewed: 30 December 2023
Ron
BelgiumEverything to do with the hotel was fine. One complaint, which is MASSIVE about our holiday. We booked seven nights over the Christmas week, looking forward to having 24 and 25 December dinners in the hotel. My husband called several times in advance of the trip to try to book for these meals but was told each time 'it would be fine'. We arrived to find the restaurant was closed on both nights. We thought this meant 'completely' closed but it was in order to cater for a group, each evening. So we, residents of the hotel, could not be accommodated for our meals. Not many places open in and around Heidelberg on those two dates so our holiday was spoiled. We will not be using your hotel chain again and we have advised all our friends about the situation. Such a shame.
room was airy and the chairs very comfy
Stayed in December 2023
Reviewed: 30 December 2023
Ricardo
United StatesThe hotel seems to be old;the garage ramp too narrow.
Location near the Westbahnhof, the kindness of personel
Stayed in December 2023
Reviewed: 26 December 2023
Sarah
CanadaVery friendly and accommodating staff. Great facilities. We enjoyed the Sauna and all the different kinds of showers. Comfortable bed and quiet room.
Stayed in December 2023
Reviewed: 19 December 2023
Alba
GermanyOn the second day the bottle of water that was offered for free on arrival and we had drank out was placed again on the original spot including the metal cap, pretending to be a new one... so either replace the empty one for a new one or just remove the bottle; anything else doesn't make sense to me.
Good size of room and comfortable bed. Close to the airport and around 10 min away by car from the city center of Heidelberg. Good breakfast. Friendly staff.
Stayed in December 2023
Reviewed: 12 December 2023
Ricardo
GermanyI find it unreasonable to pay for parking when you are staying in a hotel..
Stayed in December 2023
Reviewed: 6 December 2023
Vesna
GermanyThe people on reception and the waiter in the restaurant were very friendly and helpful. Room was small, but for one night enough, was very clean and had everything necessary. We had no breakfast, it was for us a bit too expensive because we don't eat much in the morning. Parking could be for free, but... at least we had a place for a car. My husband liked the possibility to warm up in sauna, although the shower had only cold water.
Stayed in December 2023
Reviewed: 6 December 2023
Marco
Italygood value for money. room well furnished
Stayed in December 2023
Reviewed: 17 November 2023
Wout
NetherlandsClean, nice rooms Good breakfast.
Stayed in October 2023
Reviewed: 5 November 2023
Magdalena
SlovakiaIn our part of hotel, there was no lift, so if you have trouble walking, make sure in advance how accessible your room would be
Nice decent hotel on the outskirts of Heidelberg
Stayed in October 2023
Reviewed: 27 October 2023
Anette
DenmarkA bit worn down interior. Very limited menu in restaurant (because of low season, I guess)
Good location when just travelling through the area. Ok breakfast.
Stayed in October 2023
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