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Reviews of Comfort Hotel Lichtenberg 3 stars

Rhinstr. 159, Lichtenberg, 10315 Berlin, Germany

#473 of 579 hotels in Berlin

Guests' Choice

Review score

Based on 543 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.3

  • Location

    7

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    6.5

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Showing 1 - 61

  • Reviewed: 4 June 2018

    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Breakfast was not worth the money. Poor filter coffee and only little selection.

    Chosen this hotel due to location. It is much better than what you would expect from pictures or other reviews.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Nothing, It was perfect.

    The staff were ever so helpful and the setting was beautiful. The food was so good after my initial meal on arrival, that I choose to eat their again, instead of in town on my trip around Prague.

    Stayed in April 2018

  • Reviewed: 5 February 2018

    • With a pet
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    quite outside of the city center, but as expected. good access with car and public transport. no possibility to get a coffee after the brakefast hours.

    comfortable bed, friendly staff, free parking.

    Stayed in January 2018

  • Reviewed: 28 January 2018

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Phone didnt Work, and tv had not subtitles in english, all Chanels were German

    Nice and near to train station, 20-25 min to Alexander place, we have 1 room for 2 People, IT was clean and very big room, with a Windows long 4mt x 2mt more less, from my room we could see firework, was amazing!!

    Stayed in January 2018

  • Reviewed: 22 January 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Actually nothing. Yes, it's a bit outdated, but this could be seen on the pictures, so there were no surprises!

    Friendly staff Close location to the tram Secure parking lot for hotel guests Clean Good value for money

    Stayed in January 2018

  • Reviewed: 14 December 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Excellent personnel, very clean rooms, only problem was the location, couple of tines I doent even 1h to get to the city center.

    Excellent personnel, very clean rooms, only problem was the location, couple of tines I doent even 1h to get to the city center.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 1 night

    The bathtub was a little rusty and the shower curtain was not big enough to keep the water from getting out of the tub while showering. Breakfast is not included and is rather pricey at 10 euro per adult.

    The room was very big, with more beds than expected. Parking was directly outside.

    Stayed in December 2017

  • Reviewed: 20 October 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We like everything about this hotel.

    Great value for money. Free wifi in the rooms now. Good selection for breakfast. Great location for public transportation.

    Stayed in October 2017

  • Reviewed: 11 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    Unit/room is simply too old and extremely worn out. Toilet bowl stinks on urine, even though it has been obviously cleaned well, but there's nothing staff can do, walls stained, carpet old, mouldy tiles in corners. Been in two rooms, same in both. Only thing that can help this hotel is renovation.

    Spacious room, quick elevator, towels clean, sheets clean, helpful staff.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 1 night

    It does not have a restaurant, and the list of restaurants that we were provided with showed restaurants which were quite far away. You can eat in the city center, of course, but we realized we were hungry only in the metro.

    We arrived late at night, got the keys and went to bed. Breakfast was really good, when we stood up to go and see the sights, my son looked up at me from his plate and said: "Do you really wanna go away from this place?" It has bowling, if we stayed longer it would be nice to play. Close to the tram station, IKEA. 20-25 min to the center. The staff also helped us with the city map and the ticket for the public transport, which was really helpful. They showed us which tram number to take to get to Alexander Platz. Parking is safe, it is nearby and has a gate.

    Stayed in July 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Made a reservation for one room with one double bed - got one room with three single beds. Couldn't change that, the hotel was fully booked as said by the receptionist. So the beds were small and the mattresses on these beds were not good.

    The hotel is old, you can see that but it does not affect cleanliness and overall tidiness.

    Stayed in June 2017

  • Reviewed: 4 June 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I had nothing to add. Maybe it's a little far situated from the city centre but Berlin has an excellent public transportation system.

    Big room. Clean and comfortable. We had a good rest after walking the city until dawn.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    You should go to reception to get your wifi passcode. I would appreciate to have it on checkin.

    The accommodations are really basic, however, the price performance is good. This is what you expect for that money. The room and the bathroom were clean, and the size was pretty descent. It was warm enough as well.

    Stayed in May 2017

  • Reviewed: 3 January 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights

    The wifi was non existentant in the room. It took forever to connect and even then it did not connect at all. Even the lobby Wifi took ages to connect.

    We were there to celebrate the New Year in berlin. Overall the room size was good. Few basic amenites could have been better. Me and 2 friends spent 2 nights at the hotel. The location is little far from center, but an M6 tram will get you to Alexanderplatz in 20 mins. And they are pretty frequent. Tram stop is 2 mins from the hotel.

    Stayed in January 2017

  • Reviewed: 12 August 2016

    • Leisure trip
    • Family with older children
    • Family Room (5 Adults)
    • Stayed 2 nights

    the beds were too soft old carpet with stains receptionist was not well informed about current public transport situation to the centre

    hotel has own parking daily room cleaning service

    Stayed in July 2016

  • Reviewed: 8 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    It's pretty far away from the city center and the only transportation option is a tram which takes forever. There are also no ticket vending machines on the tram stop and machines inside trams only accept coins, so be prepared :)

    Clean rooms, good breakfast, comfortable beds.

    Stayed in July 2016

  • Reviewed: 29 May 2018

    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    Room was warm, no A/C.

    Comfy bed, clean room. Close to public transportation

    Stayed in May 2018

  • Reviewed: 11 March 2018

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Seems all ok

    Location and staff

    Stayed in March 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Group
    • Family Room (5 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Perfect service... with affordable price

    Stayed in February 2018

  • Reviewed: 18 February 2018

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 3 nights

    Noisy reconstruction of other room started at 8:00 a.m. (saturday morning).

    Nearby to tram stop to the centre.

    Stayed in February 2018

  • Reviewed: 12 January 2018

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    15 minutes un tram to Alex place. Charlotte, the lady in reception was so gentle and helpfull. Great breakfast.

    Stayed in December 2017

  • Reviewed: 5 January 2018

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 7 nights

    N/A

    Everything!!

    Stayed in December 2017

  • Reviewed: 3 January 2018

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    I have booked 3 smoking rooms, but we couldn’t smoke. On Booking.com they said that the parking is gratis: we have payed 3€.

    Stayed in January 2018

  • Reviewed: 21 December 2017

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Great location close to the tram station, friendly stuff, 24H service, comfortable and clean room

    Stayed in November 2017

  • Reviewed: 19 December 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect!

    Stayed in December 2017

  • Reviewed: 18 November 2017

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    Maybe a refrigerator in the rooms and TV channels in other languages.

    Front desk ladies were quite helpful, corteous and polite.

    Stayed in November 2017

  • Reviewed: 14 November 2017

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for money, helpful friendly staff. Rooms are comfortable and the location is close to public transportation.

    Stayed in October 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Dont have bicycle rental

    Clean

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bad location

    Clean

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Initial front desk individual did not alert us of a parking coin therefore we ended up paying a little over 15 euro to come and go.

    Great location!

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff was unprofessional at the reception

    Stayed in August 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 1 night

    Very far from downtown, No reasturant within 1km

    Clean

    Stayed in August 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioner

    Staffs are very friendly, especially Anna in reception, very helpful and nice, she is the most valuable staff.

    Stayed in August 2017

  • Reviewed: 3 August 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    It was hot in the room

    Bed small as we took 3 bed in a room

    Stayed in August 2017

  • Reviewed: 22 July 2017

    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    No AC, No restaurant with lunch and dinner.

    Stayed in July 2017

  • Reviewed: 8 May 2017

    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Slow internet and unavailability of a super market or pharmacy etc except fir Ikea!

    It was clean and good for what we paid!

    Stayed in May 2017

  • Reviewed: 14 March 2017

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The windows in the room were extremely dirty Clenliness is next to godliness

    The friendliness of the staff

    Stayed in March 2017

  • Reviewed: 7 March 2017

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Too hot in the room

    Clean facility, close to city centre (cca 30 mins with tram - also the stram station is close (5 mins of walking))

    Stayed in February 2017

  • Reviewed: 19 February 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights

    to far out of city centre

    comfortably but basic

    Stayed in February 2017

  • Reviewed: 18 January 2017

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor bathrooms

    Stayed in January 2017

  • Reviewed: 12 November 2016

    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi only on the first floor at the reception,

    Stayed in November 2016

  • Reviewed: 7 November 2016

    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    WIFI was not available

    Breakfast was nice, easy access, clean rooms, nice renovated bathroom !

    Stayed in November 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Every thing else was fine

    Stayed in August 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful staff.

    Stayed in July 2016

  • Reviewed: 21 July 2016

    • Leisure trip
    • Family with older children
    • Family Room (5 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were old Extremely rude housekeeper

    A very short walk to tram. Front desk personnel were awesome!!

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Far from city center in Berlin.

    Comfortable beds , friendly staff.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    unfriendly staff and poor location

    not much

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 28 April 2016

    • Leisure trip
    • Group

    the only problem was the 2 guys in the fun bowling room. they were very indifferent. we had some problem with the biliard ( some balls didn't come to play) and the staff didn't do nothing to help us...

    the room was big and the view on alexanderplatz amazing. the hotel is close the centre, with M6 you can arrive in alexanderplatz fastly.

  • Reviewed: 26 April 2016

    • Leisure trip
    • Group

    Good Location 20 mins on the M6 Tram to Alexander Platz, hotel was basic but clean, Breakfast was ok not sure its worth €10 as the selection is not great. In general I am a bit of a snob but would stay at this hotel again.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Lady on the reception wasn't too much helpful. She didn't advice almost anything (about traffic, restaurants...) Expensive breakfast - for 10 EUR per person I would expect better choice.

    Good location. Tram station 3 minutes walking from the hotel. And direct connection to the city center (tram M6). Room was clean, housekeeping service every day. Discounts for the bowling - direct in the hotel. We had not to wait - available after one hour what we asked for it. And very nice sauna and fitness center for free only cross the street. No problems with parking - in front of the hotel, for free and still enough places.

  • Reviewed: 10 October 2015

    • Leisure trip
    • Couple

    The location of the Hotel was too far away from town ..nothing around not even a store to get a bottle of water...nothing around to get something to eat ..no restaurant inside to get something quick !! The bathroom smell like garbage...and the staff was not very friendly !

  • Reviewed: 6 September 2015

    • Leisure trip
    • Couple

    No double bed, no complimentary water or toothpaste in the room, bowling alley wasn't free to use, room was unbearably hot and no air conditioner

    The staff were nice and very helpful.

  • Reviewed: 5 September 2015

    • Leisure trip
    • Group

    The staff at the reception was very rude! When we wanted to check in the girl on the reception was very rude, she spoke with a tone I didn't like. Same for the other staff members. Plus there's no free wifi in the rooms, in the lobby only. And paid wifi is very expensive!

    The rooms are big and comfy. The bed is comfortable too. Very clean. Bathroom is clean too.

  • Reviewed: 22 August 2015

    • Leisure trip
    • Family with older children

    Wifi for a laptop costs 13 Euro's per 24 hour period, it is free in the lobby. Rooms have no AC and can be pretty noisy if you have to leave the windows open.

    We booked the family room which generally has two bedrooms with 5 or 6 narrow beds. Hotel is dated and basic but comfortable, breakfast has a good selection. Location is good for public transportation.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with young children

    It was very hot and we didn't have anything in the room to cool us down. The bed was very bad, the towels had bad smell. And location is not goog at all.

  • Reviewed: 23 May 2016

    • Leisure trip
    • Family with older children

    nothing

    Location was oké. easy transport to city center. for just 17.50 euro we travelled with 4 people the whole day through the city.

  • Reviewed: 10 May 2016

    • Leisure trip
    • Group

    Location is not good, not conveniente to get to the city center , have to change tram , Metro ...

  • Reviewed: 3 March 2016

    • Leisure trip
    • Couple

    Breakfast more varieties, and the plate should be more big.

    The bed was ok , linen clean.

  • Reviewed: 10 November 2015

    • Leisure trip
    • Couple

    Staff were great and very informative.

  • Reviewed: 29 October 2015

    • Business trip
    • Solo traveller

    the noise and no restaurant or hot food facility on site or walking distance

    the Fitness facility

  • Reviewed: 12 May 2015

    • Couple

    expired foods, no food variety, broken shower, loud environment (street side).

    15th floor

There are also 24 reviews without text. These impact the overall review score.

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