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Reviews of Trans World Hotel Kranichhöhe This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bövingen 129, 53804 Much, Germany

#3 of 4 hotels in Much

Guests' Choice

Review score

Based on 372 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.9

  • Location

    7.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.2

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Showing 1 - 12

  • Reviewed: 18 June 2018

    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 1 night

    Not sure if it was due to only staying a night, but for a four-star hotel, several features were missing: there were no bathrobes, no vanity kit, no info booklet about hotel/area (incl. infos like checkout time, wifi info, etc), no mini safe. The TV remote didn't work - when going back to the reception to ask for a new one, they checked it in some way and stated that it "aren't the batteries" and that i should simply "hit the buttons hard and maybe try turning to / away from the tv". still didn't work afterwards.

    good breakfast buffet and very friendly and helpful staff at breakfast! nice pool area and plenty of activities at the hotel. beautfiul area.

    Stayed in June 2018

  • Reviewed: 12 June 2018

    • Leisure trip
    • Couple
    • Standard Comfort Twin Room
    • Stayed 2 nights

    Staff was very friendly. Room was clean but located right next to lift. There was a company function and other guests stayed up very late and were very noisy. Also there were a lot of smokers who frequently went in and out of the building for a smoke. At the price charhed in that location price should include parking

    Stayed in May 2018

  • Reviewed: 6 November 2017

    • Solo traveller
    • Standard Comfort Twin Room
    • Stayed 1 night

    The hotel was a little tricky to find because the sat nav sent me to the poorly lit industrial estate at the back of the hotel where there were absolutely no signposts for it even though there is access to it there. Had to drive to the next village to get directions.

    Bed was comfortable, evening receptionist and breakfast staff very friendly and helpful.

    Stayed in November 2017

  • Reviewed: 31 July 2017

    • Business trip
    • Solo traveller
    • Standard Comfort Twin Room
    • Stayed 2 nights

    No longer kettles in room for hot cuppa's. But seems many european hotels have removed these also from my experience during trip to Germany

    They have excellent facilities and like some of the new changes since last visit. the breakfast selection is also much better and better quality.

    Stayed in July 2017

  • Reviewed: 14 September 2016

    • Leisure trip
    • Family with young children
    • Business Class Twin Room
    • Stayed 1 night

    The payment method by card might be dangerous and hotel staff’s explanations unacceptable. I gave, as usually, my bank debit card during booking for pure reservation payment but they played with the card, charging it without my permit still a few times after my departure. Finally I lost a lot of time on phones and mails and money on exchange rates. Their explanations were ridiculous. They seem not to care at all about clients’ impression of his credit card’s security or maybe only I check my account after the return…

    Beautiful view from the room and restaurant.

    Stayed in August 2016

  • Reviewed: 8 March 2018

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Nothing wrong with this hotel.

    The room was perfect. Clean, bed was VERY comfortable. Great sport area.

    Stayed in March 2018

  • Reviewed: 27 July 2017

    • Couple
    • Standard Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tolles Sportangebot

    Stayed in July 2017

  • Reviewed: 5 December 2016

    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 1 night

    Friendliness staff at reception, fitness and breakfast

    Stayed in December 2016

  • Reviewed: 26 September 2016

    • Business trip
    • Solo traveller
    • Business Class Twin Room
    • Stayed 4 nights

    Slightly on the expensive side for food is your on a work budget but worth it.

    Nice hotel and friendly staff

    Stayed in September 2016

  • Reviewed: 24 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Comfort Twin Room
    • Stayed 2 nights

    extremely unflexible booking and reservation management

    very nice location in the middle of Bergisches Land

    Stayed in September 2016

  • Reviewed: 15 August 2016

    • Business trip
    • Solo traveller
    • Standard Comfort Twin Room
    • Stayed 2 nights

    Some staff could be a little bit more informative.

    Nice beds, quiet area, very good with the swimmingpool.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 March 2015

    • Business trip
    • Group

    Swimming pool

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 12

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