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Reviews of Hotel Luisenhof

Bahnhofstrasse 7, Mitte, 65185 Wiesbaden, Germany

#27 of 48 hotels in Wiesbaden

Guests' Choice

Review score

Based on 433 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.3

  • Location

    8.8

  • Facilities

    7.3

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    7.3

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Showing 1 - 56

  • Reviewed: 7 May 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Very, very noisy street, shower too small, dbbl mattress slid apart while sleeping.

    Location to town is perfect, but so noisy. Most staff was very helpful.

    Stayed in May 2018

  • Reviewed: 10 April 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Hot room with no aircondition/climate. Windows facing a very trafficed road so having the window open during night is only for the brave with ear-plugs. Beds with plastic covering on the madrass made for even warmer experience and cheap worn pillows..

    Breakfast was not bad at all for 9EU. Close to town center, and near two groceriestores for your evening snacks. Very friendly receptionist!

    Stayed in March 2018

  • Reviewed: 18 March 2018

    • Business trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    Breakfast: good for Germany, moderate in general Noisy if windows face street Cleaning could be better

    Staff, location, parking option (prebook it in advance)

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No phone, so there was no way to contact the reception from room. Also, no visibile wifi code, had to go back to the reception to get one.

    Helpful staff

    Stayed in February 2018

  • Reviewed: 26 November 2017

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 4 nights

    No staff in the night time. Not too bad, but lower than standard. Together with this - not reccommended to use elevator in night hours. A bit mystic. Cleanliness in the room - must be better. No wifi because of too many guests.

    Very friendly staff. Comfortable parking option. Super location

    Stayed in November 2017

  • Reviewed: 27 October 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    First day breakfast at 9 am was a bit poor (second day at 7:30 it was great though). Coffee could have been better- all though there was a fine coffee machine with option to milk, you couldn´t make a capuccino, because there was no milk in the machine.

    Excellent bed and two different pillows to choose from. Large clean room (cleaning every day). Quiet. The staff was all the time very polite and helpful. To railwaystation about 800 meters- 1km- just the right amount of excercise for mornig. Beautiful citycenter in about 200 meters. Train (S9) to Frankfurt Central Station about 45-50 minutes to airport 30 minutes.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Room is spartan - only one comforter for a very large bed. I'm quiet tall and the comforter wasn't adequate for me. Barest of essentials in bathroom (gel/soap), nothing else.

    Very clean, modern room. Bed was very comfortable. Excellent location, with a large parkhaus one block away. Staff is friendly. Breakfast is offered, but I ate with a colleague at his hotel. Some beverages available at the desk. They accept pets with a cleaning fee, but not much green space near the hotel to walk them.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The check in time, with the reception closing at 10 pm and none of the after hours numbers working/reachable to arrange a key pick up. Luckily I randomly ran into one of the staff members outside the front door of the hotel who was really friendly and let me in. In addition it was not possible to pay by creditcard, which is always somewhat tricky when you are on a business trip and travelling on a company card.

    The room was great. Large, clean and well looked after. Breaky was also nice. And all in all the price quality matches.

    Stayed in September 2017

  • Reviewed: 24 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The pillow is abit soft

    The staffs are very friendly and helpful.. the dog-charlie is always there to welcome you back to the hotel.. super friendly and cute dog! And also the locations are prefect for shopping and 15 mins away from wiesbaden hbf train station..

    Stayed in September 2017

  • Reviewed: 21 September 2017

    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The Wifi did not work that well for us. Wifi nowdays are just like electricity and water. It needs to flow flawlessly! Hope they work on this then I have no major issues.

    Great access to the city center and easy walking distance(without luggage) from the Hauptbahnhof. Kind staff, quiet & simple breakfast surrounding. Sometimes a sleeping dog was partly blocking the way downstairs but I am putting this as a good experience as he or she was nice.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Internet connection is pretty bad. Bathroom smelled a little moldy, maybe because it has no windows, but it was very clean, to be fair.

    The location was really great and the staff very nice and helpful. The beds are reclinable which is cool and very comfortable.

    Stayed in September 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Nothing - all was perfect.

    The location of the hotel is excellent, within just a few steps of shopping and all the major sights of Wiesbaden. Conveniently there is a bakery right beside the hotel lobby, although the breakfast offered by the hotel is equally as good an varied. I had an apartment in the back of the hotel which was huge! The apartment had everything I needed from a fully functional kitchen with stove and refrigerator, a large bathroom with shower, and a comfortable main room that offered two single beds and one double bed. I truly felt at home and could not have been more pleased with the accommodation. The hotel staff are WONDERFUL! Friendly, helpful and fun, I felt welcomed from the moment I walked in the door. For the price, the friendliness of the staff and the pleasant rooms I cannot recommend his hotel enough!

    Stayed in June 2017

  • Reviewed: 27 February 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Only suggestion would be to refill hand & bath soap when low.

    Pretty much everything! This is my 2nd stay in less than 6 months. Customer service, staff, breakfast, location, cleanliness are all excellent in my opinion!

    Stayed in February 2017

  • Reviewed: 13 December 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The manager was quite rude and ruined my whole stay on the last day. They also had a smoker staying there who smoked quite a lot and her smoke would come into my room, hence the reason I changed rooms.

    Most of the staff was very nice. The young lady who helped with breakfast especially so. When I asked for a different room the staff was helpful . Breakfast was good. Rooms seemed clean and were spacious

    Stayed in December 2016

  • Reviewed: 14 June 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No minibar

    Comfortable, clean and central

    Stayed in June 2018

  • Reviewed: 13 June 2018

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    It was a little noisy but ok.

    This is a nice hotel, very good location and the staff was friendly.

    Stayed in June 2018

  • Reviewed: 11 June 2018

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    No bath

    The beds are really comfortable ,nice big rooms

    Stayed in June 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Very friendly staff and rooms are clean also very close to local shops and amenities.

    Stayed in May 2018

  • Reviewed: 21 January 2018

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly, they went out of their way to meet my requests! The hotel's location is also perfect for exploring the city centre.

    Stayed in January 2018

  • Reviewed: 10 December 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Hotel is currently being renovated, so hallways are under construction. Rooms however were in great shape.

    The room was very clean

    Stayed in November 2017

  • Reviewed: 20 November 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, comfortable and clean room.

    Stayed in November 2017

  • Reviewed: 14 October 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Noisy

    Location

    Stayed in October 2017

  • Reviewed: 4 October 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    It was quite dated

    It was very clean

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like the tiled floors throughout & the bed made creaking noises whenever you moved.

    The room and en suit were huge.

    Stayed in September 2017

  • Reviewed: 10 September 2017

    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No complaints

    The bed was very comfortable. I really enjoyed the breakfast it was delicious!

    Stayed in September 2017

  • Reviewed: 8 September 2017

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    Very loud room with the window open. Very hot room with the window closed. No temperature control in the room . . .

    Stayed in September 2017

  • Reviewed: 6 July 2017

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast to improve, noisy rooms (104-108)

    Position

    Stayed in July 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor internet and stuffy room. Could use an upgrading

    Friendly and helpful reception staff. Room nice size but quite stuffy. Great location

    Stayed in June 2017

  • Reviewed: 23 June 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    NO air condition, Very noisy street while windows are open.

    Very close to the center

    Stayed in June 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much facilities in the room such as refrigerator.

    The location is excellent. The staff response is excellent.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    good breakfast, perfect welcome

    Stayed in February 2017

  • Reviewed: 14 January 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to main train station and the old town. WiFi worked well. Breakfast was very nice.

    Stayed in January 2017

  • Reviewed: 31 October 2016

    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly & helpful staff! Cleanliness of hotel & rooms.

    Stayed in October 2016

  • Reviewed: 8 October 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Early check in!!

    Stayed in October 2016

  • Reviewed: 19 July 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very friendly and professional receptionist. Nice clean room. Perfect location. Close to train station and downtown.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 13 April 2016

    • Leisure trip
    • Solo traveller

    I think the room was quite expensive for a 3star hotel, however it seems hotels are expensive in the spa town of Wiesbaden.

    The receptionist/owner was very friendly and helpful. My corner room was very spacious. The bed was very comfortable.

  • Reviewed: 24 November 2015

    • Leisure trip
    • Couple

    Bier had finished in the reception, pillows a little bit too soft.

    Very good location near shopping-streets, quiet, large room with working wifi. Breakfast buffet-type with large selection of everything. Very friendly staff including a nice golden retriever sometimes in the reception.

  • Reviewed: 29 July 2015

    • Business trip
    • Solo traveller

    There was no mini-kitchen in the rooms. Also no air conditioner. only electric fan. One Wi-Fi account for one people. So I could use only one device during the stay.

    price.

  • Reviewed: 5 June 2015

    • Leisure trip
    • Couple

    Hotel is in the heart of the city, so even the quiet room gets a fair amount of city noises, like pigeons cooing at 5 am :)

    The entire hotel and our room were super clean. Kind, young lady at the reception helped us to get the tv to work, gave us an extra blanket that we asked for, and gave us good advice where to park our car.

  • Reviewed: 17 February 2015

    • Leisure trip
    • Couple

    1.The lady at the reception was not very friendly, she gave very little information and made us feel unwelcome. 2.The room was actually without bathtub which is different from what was shown online. :( 3.If you want to visit Frankfurt, stay in Frankfurt. If you add the price of the return ticket, the total price would be comparable with the prices in Frankfurt.

    The room was bigger than expected, and even has sofas.

  • Reviewed: 12 April 2016

    • Business trip
    • Solo traveller

    Nothing to telln

    Cleanings. Location Calm

  • Reviewed: 16 February 2016

    • Leisure trip
    • Couple

    Friendly staff, convenient location, reasonably priced

  • Reviewed: 13 February 2016

    • Leisure trip
    • Family with older children

    Receptionist was great!!

  • Reviewed: 16 January 2016

    • Business trip
    • Solo traveller

    The water in the shower gets hot only after 5 minutes or so.

  • Reviewed: 22 October 2015

    • Business trip
    • Solo traveller

    Bathroom was a bit small

    Beds are very soft. Very quiet building but is very central

  • Reviewed: 18 October 2015

    • Business trip
    • Solo traveller

    WiFi didn't work.

  • Reviewed: 6 October 2015

    • Group

    Person at reception didn't really have a clu.

    The bed and the location.

  • Reviewed: 1 October 2015

    • Business trip
    • Solo traveller

    dull ambience in the floor and breakfast room, uncomfortable bed, free wifi only for one device, each additional one would be charged

    friendly staff

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    We enjoyed the choices available for breakfast. While the wifi was very irregular in its availability, the staff tried very hard to sort it out

  • Reviewed: 7 July 2015

    • Group

    no air con in rooms Street below very noisy in early morning. No bar.

    Location Room decor good for price paid Staff Clean

  • Reviewed: 7 July 2015

    • Leisure trip
    • Group

    Very clean. Good location. Friendly Staff.

  • Reviewed: 24 June 2015

    • Leisure trip
    • Family with older children

    If your room is on the street side, it can be a little noisy.

    Very nice staff, comfortable large rooms & beautiful dog at the reception desk.

  • Reviewed: 6 June 2015

    • Leisure trip
    • Solo traveller

    Wifi is only for one device.

    Location, staff

  • Reviewed: 24 May 2015

    • Leisure trip
    • Couple

    The city parking garage is very near, but it is difficult to unload you car in front of the hotel.

    Friendly stuff, comfortable and clean room

  • Reviewed: 19 May 2015

    • Leisure trip
    • Couple

    windows did not keep out noise from traffic, very noisy from around 6 am

    size of room and location of hotel.

  • Reviewed: 15 February 2015

    • Business trip
    • Solo traveller

    None

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There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 56

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