Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Hotel Luisenhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Florastrasse 82, 40822 Mettmann, Germany

#6 of 8 hotels in Mettmann

Guests' Choice

Review score

Based on 259 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.1

  • Location

    7.5

  • Facilities

    7.3

  • Staff

    8.7

  • Value for money

    8

  • Free WiFi

    7.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 22

  • Reviewed: 5 June 2018

    9.2
    We were welcomed by the hotel manager. He and his team have been amazing with us during our stay.
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of grass for dogs to go toilet before bed.

    Very friendly and helpful staff. Extremely pet friendly. Room is huge, plenty of space to move around. Lovely balcony that we can sit outside.

    Stayed in June 2018

  • Reviewed: 14 March 2018

    8.8
    Little bit overpriced with good breakfast.
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    Out-of-date interiour. Clean, but needs a bigger renovation (e.g. windows, carpets).

    Rich breakfast, coffee was much better as expected. Friendly staff, who recommended good restaurant for us.

    Stayed in March 2018

  • Reviewed: 19 December 2017

    7.5
    Access is limited, because you have to climb a stair to the...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Access is limited, because you have to climb a stair to the entrance and there are only stairs inside(as to my knowledge, no lift) . Elderly people or people with handicaps should contact the hotel in advance to booking.

    Stayed in December 2017

  • Reviewed: 30 October 2017

    9.2
    Very clean, great breakfast
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Nothing I can think of.

    Extremely clean, especially the bathroom! The breakfast was also very good. Overall it is a very nice hotel in every way, just what I wanted.

    Stayed in October 2017

  • Reviewed: 24 October 2017

    9.6
    Big room, big bed, big balcony.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Big room, big bed, big balcony. A lovely lady at reception greeted me in my native language, a first in weeks of travelling in Germany. Breakfast was good. No dinner service but the Chinese restaurant next-door can be reached from reception.

    Stayed in October 2017

  • Reviewed: 11 October 2017

    7.5
    good stay in a nice hotel with friendly staff and excellent breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    the wifi / internet was very slow at some times, pillows a bit soft/flat

    reasonably sized bedroom, nice bathroom, very good breakfast, very friendly and helpful staff, system for getting yuor room-key after openinghours

    Stayed in October 2017

  • Reviewed: 10 July 2017

    7.5
    Room was clean with a nice modern bathroom.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Limited parking. No Aircon. Restaurants are a short car ride away.

    Room was clean with a nice modern bathroom. OK WiFi. Chinese restaurant next door was OK. Visited for the TDF as it went through the town.

    Stayed in July 2017

  • Reviewed: 5 May 2017

    8.3
    The staff was very helpful and polite.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No lift..so getting your luggage to the second floor was a task..and there was no electric kettle in the room..

    The staff was very helpful and polite..a supermarket is right next door..and also a Chinese restaurant..

    Stayed in May 2017

  • Reviewed: 26 September 2016

    9.2
    Excellent
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    nothing, was excellent!

    There was a book and I read the following: "For God so loved the world, that he gave his only begotten Son, that whosoever believeth in him should not perish, but have everlasting life. " John 3:16 Great having such a book (The Bible) in your room

    Stayed in September 2016

  • Reviewed: 16 June 2018

    7.9
    Good value for money.
    • With a pet
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good value for money. Pet-friendly

    Stayed in June 2018

  • Reviewed: 14 May 2018

    8.3
    Nice staff, good service, direct bus to Neanderthal.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The bathroom had no air exhaust system.

    Comfy bed, Wifi, good breakfast.

    Stayed in May 2018

  • Reviewed: 1 December 2017

    4.2
    Boring stay.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tv in room as on booking information.

    Breakfast

    Stayed in November 2017

  • Reviewed: 18 November 2017

    7.1
    Wi-Fi was terrible, breakfast selection could have been...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Wi-Fi was terrible, breakfast selection could have been better.

    Stayed in November 2017

  • Reviewed: 8 October 2017

    8.3
    Everthing was great.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everthing was great. I would like to visit again. Room was clean as well.

    Stayed in October 2017

  • Reviewed: 28 August 2017

    7.9
    Quiet place, parking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Horrible free wifi connections. Slow and you have to confirm your access almost every 10minutes. No elevator.

    Quiet place, parking

    Stayed in August 2017

  • Reviewed: 28 August 2017

    7.1
    nice staff , good breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Room a bit small

    nice staff , good breakfast

    Stayed in August 2017

  • Reviewed: 12 December 2016

    7.1
    Value for money
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet wasn't flushed/ cleaned

    Quiet environment and parking in front of hotel

    Stayed in December 2016

  • Reviewed: 24 October 2016

    9.6
    Nice hotel, excellent service
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Very friendly and helpful staff. Comfortable rooms, excellent breakfast.

    Stayed in October 2016

  • Reviewed: 14 September 2016

    5.4
    Acceptable stay
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very warm, no AC. The breakfast was not so varied. The pillows were not comfortable. The Wifi was very slow.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 November 2015

    6.7
    Friendly and helpful staff.
    • Business trip
    • Solo traveller

    The hotel does not have an elevator. Guests with lugggage or elderly people (or the combination of the two) may not feel comfortable on the 2nd floor (where I was). In the lobby is an inviting door to the next-door Indonesian restaurant. One can however not charge the cost of the meals to the hotel bill. Rather inconvenient.

    Friendly and helpful staff. Accommodation is good for the price charged.

  • Reviewed: 31 October 2015

    8.3
    Staff was very good.
    • Business trip
    • Family with young children

    Nothing

    Staff was very good. They answered us by phone after midnight, the clock had past 02:00. They helped us in check-in even the hotel was closed at that time.

  • Reviewed: 15 November 2015

    7.9
    Clean friendly nice breakfast
    • Leisure trip
    • Couple

    Clean friendly nice breakfast

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 22

Guests also reviewed these properties: