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Reviews of a&o Köln Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ursulaplatz 10-12, Altstadt-Nord, 50668 Cologne, Germany

#233 of 247 hotels in Cologne

Guests' Choice

Review Score

Based on 121 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.8

  • Value for money

    7.4

  • Free Wifi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 2, 2025

    8.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift

    Close to the Cathedral

    Stayed in August 2025

  • Reviewed: August 17, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean great location

    Stayed in August 2025

  • Reviewed: August 8, 2025

    6.0
    Fine for a short stay.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was poor, either very hot or very cold. Room right next to the train line which was really noisy.

    Staff were really friendly and helpful. Bed comfortable.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The bathroom is in bad condition. , I had to wait 20 minutes under the water becauseThe water pressure was very low

    Good location. We walked 10 minutes in dom.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Airco could give more comfort

    Loacation near by the centre

    Stayed in July 2025

  • Reviewed: May 17, 2025

    8.0
    A good value for money - highly recommend for low budget
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    1) The rooms are close to railway trail so there can be noise in the evening. It may bother someone who's sensative to sound. Personally I and my parents were totally okay with it.

    1) The staff at reception was very friendly and helpful. 2) The room is spacious and clean. 3) A lot of useful utitlities in the hotel. E.g. still/sparkly/hot water, coffee which are all complimentary. There's also an ATM and a few vending machines inside of the hotel. 4) The location of the hotel is also very good. ~6 mins walking distance to Cologne Cathedral, the commercial area and the railway station Cologne Central. 5) Sufficient sockets for plugging and charging. It's very good value for money consider the room price is not very high.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    6.0
    Good value but for a price.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The train runs directly behind the hotel and there is a park on the other side that was noisy until well after midnight. Earplugs are recommended!

    Location to the train station is great.

    Stayed in May 2025

  • Reviewed: January 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not much

    Although a cheap hotel (unless it is festival time), it has always been welcoming, well situated for beer breweries and train station, clean and comfortable. Breakfast doesn't cost as much as other hotels and is filling. We try to stay here every time wecome to Cologne.

    Stayed in January 2025

  • Reviewed: December 16, 2024

    8.0
    Simple and plain hotel. Good location. Close to station and city centre. Very friendly staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The room had a acid/ sour smell. The price of the room was quite expensive for what you get. But maybe thats the time of the year.

    Very helpful and friendly staff Big room Very good location, close to station and city centre.

    Stayed in December 2024

  • Reviewed: July 20, 2024

    8.0
    It’s really close to Cologne Cathedral and station. Really convenient!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air conditioner.

    Clean. Staffs are really nice and helpful.

    Stayed in July 2024

  • Reviewed: June 20, 2024

    7.0
    Good value for money on a budget with friends.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Towels weren’t changed at all the whole stay, didn’t have enough toilet roll.

    Good value for money, private room and bathroom.

    Stayed in June 2024

  • Reviewed: January 18, 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The heaters for the shower wasn't working. There were also leak from the room heater

    The proximity to the train and main areas

    Stayed in December 2023

  • Reviewed: December 31, 2023

    7.0
    We were cold cause there was no quilt for double
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We are a couple but there is towel and quilt just for one person. We said the reception but they didnt add extra

    Location

    Stayed in December 2023

  • Reviewed: December 19, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty toilet that wasn't working....

    Stayed in December 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Twin Room
    • Stayed 2 nights

    there are no lift available. for those have bulk / heavy luggage was difficult to carry to high level room

    Room was big, friendly staff and everything just nice

    Stayed in October 2023

  • Reviewed: August 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No kettle in room. Bathroom smelled a bit.

    Very spacious room, close too hauptbahnhof. Beds good. Breakfast adequate for price.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    6.0
    Not good to stay at this hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    They need AC is hell inside room. Rooms need more organized and clean

    They need AC is hell inside room.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    6.0
    Never again
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There is no air conditioning and also no lift. Rooms were not cleaned once in my entire stay of 5 days

    Reception Staff was very good

    Stayed in July 2023

  • Reviewed: July 2, 2023

    7.0
    Good!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    No elevator - very tough to carry the luggage esp on the 2nd floor room. The toilet bowl is dirty.

    The location is very near to the Main Station.

    Stayed in June 2023

  • Reviewed: March 31, 2023

    7.0
    Overall good with a few unpleasantries
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower heater was not working and the housekeeper entered my room with his own key barely 2 seconds after knocking on my door, and it was half an hour before the check-out time. It was rude and inappropriate, for example if I was changing inside and he came in. Very bad service from this guy

    The bed was comfortable, the concierge was friendly, and the room is quite large.

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Stayed there for two nights, checked in on 22Feb - checked out on 24Feb. We had booked for a family of four and room 31 was given to us. Based on our findings below, it seemed no preliminary checks/preparation had been performed by local personnel before assigning the room as available for checking us in. Bathroom door could not be locked because it would not fit to the frame. By all means it looked like a long standing unresolved repair. When we got in we found a room that was not dust cleaned properly, there was plenty of dust over the furniture frame located bedsides. Bunker beds were without sheets, they were provided upon our request and we picked them ourselves from the reception desk.

    Location Personnel and their Communication

    Stayed in February 2023

  • Reviewed: February 11, 2023

    8.0
    Great location for a city trip
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    We booked a double room and were hoping to have one big bed = one big matress, but that wasn't the case and it was more like two small beds put together. Also the walls were not isulated super well so it was kinda cold in the evenings (depite the heaters) and you could hear the trains passing by. But those were all small things and we would stay again for a short trip.

    The hotel is perfect for a short city trip! The location is just a few minutes by foot fron the Kölner Dom and the Hauptbahnhof and we liked that it was a little bit away from the hustle and bustle of the station. Everything was very easy going and the staff was friendly. It has the hostel feel to it, but in a nice, modern way. The room was spacious and good value for the money.

    Stayed in February 2023

  • Reviewed: February 1, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    walking distance from the central station

    Stayed in November 2022

  • Reviewed: January 30, 2023

    8.0
    Weihnachtsmarkt in Köln
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is impossible to contact the hotel directly to find out about and arrange late checkout per phone.

    Helpful, friendly staff, clean rooms. Very comfortable mattress! Quiet, even though it was close to the train tracks. Very central location. Would definitely stay there again.

    Stayed in November 2022

Showing 1 - 25

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