Ursulaplatz 10-12, Altstadt-Nord, 50668 Cologne, Germany
#233 of 247 hotels in Cologne
Guests' ChoiceBased on 121 hotel reviews
7.2Cleanliness
7.4
Comfort
7.3
Location
8.6
Facilities
7.2
Staff
8.8
Value for money
7.4
Free Wifi
6.9
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End of dialog contentReviewed: September 2, 2025
Anp
CanadaNo lift
Close to the Cathedral
Stayed in August 2025
Reviewed: August 17, 2025
Leo
AustraliaClean great location
Stayed in August 2025
Reviewed: August 8, 2025
Holly
United KingdomShower was poor, either very hot or very cold. Room right next to the train line which was really noisy.
Staff were really friendly and helpful. Bed comfortable.
Stayed in July 2025
Reviewed: August 4, 2025
Öztürk
TurkeyThe bathroom is in bad condition. , I had to wait 20 minutes under the water becauseThe water pressure was very low
Good location. We walked 10 minutes in dom.
Stayed in July 2025
Reviewed: July 27, 2025
Kris
BelgiumAirco could give more comfort
Loacation near by the centre
Stayed in July 2025
Reviewed: May 17, 2025
Linlin
United Kingdom1) The rooms are close to railway trail so there can be noise in the evening. It may bother someone who's sensative to sound. Personally I and my parents were totally okay with it.
1) The staff at reception was very friendly and helpful. 2) The room is spacious and clean. 3) A lot of useful utitlities in the hotel. E.g. still/sparkly/hot water, coffee which are all complimentary. There's also an ATM and a few vending machines inside of the hotel. 4) The location of the hotel is also very good. ~6 mins walking distance to Cologne Cathedral, the commercial area and the railway station Cologne Central. 5) Sufficient sockets for plugging and charging. It's very good value for money consider the room price is not very high.
Stayed in May 2025
Reviewed: May 16, 2025
Jennifer
United StatesThe train runs directly behind the hotel and there is a park on the other side that was noisy until well after midnight. Earplugs are recommended!
Location to the train station is great.
Stayed in May 2025
Reviewed: January 27, 2025
Ena-marie
United KingdomNot much
Although a cheap hotel (unless it is festival time), it has always been welcoming, well situated for beer breweries and train station, clean and comfortable. Breakfast doesn't cost as much as other hotels and is filling. We try to stay here every time wecome to Cologne.
Stayed in January 2025
Reviewed: December 16, 2024
Sander
NetherlandsThe room had a acid/ sour smell. The price of the room was quite expensive for what you get. But maybe thats the time of the year.
Very helpful and friendly staff Big room Very good location, close to station and city centre.
Stayed in December 2024
Reviewed: July 20, 2024
Chang-ying
United KingdomNo air conditioner.
Clean. Staffs are really nice and helpful.
Stayed in July 2024
Reviewed: June 20, 2024
Jemma
United KingdomTowels weren’t changed at all the whole stay, didn’t have enough toilet roll.
Good value for money, private room and bathroom.
Stayed in June 2024
Reviewed: January 18, 2024
Roberta
NetherlandsThe heaters for the shower wasn't working. There were also leak from the room heater
The proximity to the train and main areas
Stayed in December 2023
Reviewed: December 31, 2023
Ergin
TurkeyWe are a couple but there is towel and quilt just for one person. We said the reception but they didnt add extra
Location
Stayed in December 2023
Reviewed: December 19, 2023
Stefan
BelgiumDirty toilet that wasn't working....
Stayed in December 2023
Reviewed: October 16, 2023
Peter
Malaysiathere are no lift available. for those have bulk / heavy luggage was difficult to carry to high level room
Room was big, friendly staff and everything just nice
Stayed in October 2023
Reviewed: August 2, 2023
Famjoa
SwedenNo kettle in room. Bathroom smelled a bit.
Very spacious room, close too hauptbahnhof. Beds good. Breakfast adequate for price.
Stayed in July 2023
Reviewed: July 23, 2023
Saod
KuwaitThey need AC is hell inside room. Rooms need more organized and clean
They need AC is hell inside room.
Stayed in July 2023
Reviewed: July 13, 2023
Nikhar
IndiaThere is no air conditioning and also no lift. Rooms were not cleaned once in my entire stay of 5 days
Reception Staff was very good
Stayed in July 2023
Reviewed: July 2, 2023
Marife
United Arab EmiratesNo elevator - very tough to carry the luggage esp on the 2nd floor room. The toilet bowl is dirty.
The location is very near to the Main Station.
Stayed in June 2023
Reviewed: March 31, 2023
Hazel
SingaporeThe shower heater was not working and the housekeeper entered my room with his own key barely 2 seconds after knocking on my door, and it was half an hour before the check-out time. It was rude and inappropriate, for example if I was changing inside and he came in. Very bad service from this guy
The bed was comfortable, the concierge was friendly, and the room is quite large.
Stayed in March 2023
Reviewed: February 26, 2023
Enis
AlbaniaStayed there for two nights, checked in on 22Feb - checked out on 24Feb. We had booked for a family of four and room 31 was given to us. Based on our findings below, it seemed no preliminary checks/preparation had been performed by local personnel before assigning the room as available for checking us in. Bathroom door could not be locked because it would not fit to the frame. By all means it looked like a long standing unresolved repair. When we got in we found a room that was not dust cleaned properly, there was plenty of dust over the furniture frame located bedsides. Bunker beds were without sheets, they were provided upon our request and we picked them ourselves from the reception desk.
Location Personnel and their Communication
Stayed in February 2023
Reviewed: February 11, 2023
Isabel
GermanyWe booked a double room and were hoping to have one big bed = one big matress, but that wasn't the case and it was more like two small beds put together. Also the walls were not isulated super well so it was kinda cold in the evenings (depite the heaters) and you could hear the trains passing by. But those were all small things and we would stay again for a short trip.
The hotel is perfect for a short city trip! The location is just a few minutes by foot fron the Kölner Dom and the Hauptbahnhof and we liked that it was a little bit away from the hustle and bustle of the station. Everything was very easy going and the staff was friendly. It has the hostel feel to it, but in a nice, modern way. The room was spacious and good value for the money.
Stayed in February 2023
Reviewed: February 1, 2023
Raden
Germanywalking distance from the central station
Stayed in November 2022
Reviewed: January 30, 2023
Margit
IrelandIt is impossible to contact the hotel directly to find out about and arrange late checkout per phone.
Helpful, friendly staff, clean rooms. Very comfortable mattress! Quiet, even though it was close to the train tracks. Very central location. Would definitely stay there again.
Stayed in November 2022
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