Very very very kind staff (honestly very kind and not only artificial kindness), plus they did attention to the smallest details and service! This is how the service should be at all 5 stars hotels! (unfortunately often not the case…)

Stayed in January 2024

Excellent location, nice luxurious room and friendly staff ( reception & Gabriel the porter/doorman). The Japanese restaurant was really good as well.

Stayed in January 2024

Gym was very small and no pool and no spa Some corners of room had some dust especially around vents

Staff By far the biggest asset Exceptionally nice and personal at all levels from doorman to reception Architecture and design Room size and character Restaurant

Stayed in December 2023

Beautiful hotel great location

Stayed in January 2024

A wonderful property; attentive helpful staff, perfect location.

Stayed in December 2023

Boutique hotel experience, excellent location for getting around the Old Town but still quiet. Staff were very friendly and welcoming and accommodated our requests as best as possible. A small issue regarding document printing and scanning request but otherwise excellent

Stayed in December 2023

This time Price was extreme expensive

Stayed in September 2023

Nothing

Everything.

Stayed in September 2023

The stay was perfect. There is absolutely nothing to dislike. There was some construction next to the hotel - but it really provided little distraction to the experience.

The room was extremely comfortable with the very best of amenities. We were delighted each afternoon with champagne and chocolates in our room. There was great attention to detail in the room set-up and its servicing.

Stayed in August 2023

I can’t say enough about our short 2 night stay at MO! The staff was absolutely incredible and made the stay for us amazing. From jennifer the front desk manager (who couldn’t have been more accommodating and thoughtful) to marinella at the front desk who gave my 2.5 year old son toys and puzzles to Sebastian at the front desk who although was an intern was incredible - each with their attention to detail and to our well being was very evident with every encounter. They even set up a surprise in our room for our 2.5yo with a play tent for him. Alexander at the front door and the entire bell staff were so kind and helpful. I can’t say enough. The breakfast was also excellent and extensive which was included for us. The food and drinks in the lobby living room with the piano were excellent. We will definitely come back here for our next stay in Munich. We LOVED IT thanks to the hotel and staff.

Stayed in August 2023

Value of money

Location

Stayed in August 2023

The smell in the passage way leading to our room. I understand this emanates from Middle Eastern guests who “boil their water”. Perhaps a diffuser would be a good idea so that your guests of all regions can enjoy their stay as they see fit.

Breakfast was excellent and very well presented. The Bavarian choice as we entered the restaurant was a great idea. Outstandingly all your staff are fantastic.

Stayed in June 2023

The construction banging in the morning. Those of us on jet lag stay in hotels! Our time clocks are off!! It was impossible to sleep past 7:30 due to the construction noise! I would have never stayed here for that money if I had know that

The staff, the bar guys, the conceirge. The dinner at the Japanese restaurant was great

Stayed in May 2023

room is expensive. got in there and A/C was broken they couldn’t fix and it was in the middle of the night. they offered a fan. but it was super loud. not something you would expect from this hotel.

very beautiful property and friendly helpful staff.

Stayed in May 2023

limited in-room dining menu.

the location was perfect. the staff were friendly and helpful. the hotel is clean. great service overall.

Stayed in January 2023

nothing

prestigious

Stayed in January 2023

nothing

everything

Stayed in November 2022

In the heart of Munich, this hotel truly offers an amazing experience from start to end with the most exceptional staff that will go above and beyond for guests. I truly loved this hotel from the prime location to the beautiful attention to details incorporated into the stay. Rooms were immaculate and the staff were efficient and attentive. I would most definitely recommend this hotel if staying in Munich.

Stayed in October 2022

The staff and the location.

The staff are extremely friendly. They went out of their way to assist me with multiple requests, some of which were extraordinarily unusual.

Stayed in October 2022

beautiful hotel and excellent staff

Stayed in August 2022

……

location and interior design and furniture

Stayed in August 2022

check in and they don’t accept Apple Pay only physical card but they were generous and caring so it didn’t bother me.

Everything and check out “ such a high class hotel”

Stayed in August 2022

It was exceptional from start to finish. The staff were incredible and the room was exquisite, and the attention to detail was unreal.

Stayed in August 2022

Good service

Staff

Stayed in July 2022