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Reviews of Maxx Hotel Jena 4 stars

Stauffenbergstraße 59, 07747 Jena, Germany

#17 of 32 hotels in Jena

Guests' Choice

Review score

Based on 1555 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.1

  • Location

    7.3

  • Facilities

    8

  • Staff

    8.3

  • Value for money

    8.2

  • Free WiFi

    7.6

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Showing 1 - 75

  • Reviewed: 20 May 2018

    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Very, very unfriendly staff at the reception. Hotel is outdated. Room needs a renovation. It is sooo hot. Feels like you are sleeping in a sauna. Very noisy hallways.

    It is clean. Beds sleep well.

    Stayed in May 2018

  • Reviewed: 6 April 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Relatively hard to get to, even with a car. Very "interesting" surrounding (post-socialist times architecture), which one need to pass with small roads to get to the hotel. Parking paid extra. The rooms had unusual low ceiling (as for my feeling). Maybe the location is better if one goes from the A4 highway.

    Comfortable bed and good view from the window (I had a view to the hill side). Good internet, but it could have been better. Very good selection of food for the breakfast and good coffee. Very friendly and helpful staff. Nice old-style design.

    Stayed in April 2018

  • Reviewed: 23 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    unfortunately the shower gel is non-refillable and I have stayed two weeks, have to buy my own shower gel. the shower water temperature is fluctuating sometimes.

    staff is friendly and the breakfast is good. Location is outskirt of town but quiet for good rest, nice environment around, few markets available within 15 minutes walking.

    Stayed in March 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Ad mentioned before, for sightseeing in Jena, the location is not so good maybe but with the car it should be no problem.

    This is perfect hotel to stay one night just stop over on the way to Berlin or Dresden. For sightseeing in Jena, the location is not so good maybe but with the car it should be no problem. otherwise everything is perfect.

    Stayed in December 2017

  • Reviewed: 12 October 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 9 nights

    nothing intrested

    some F/O staffs are good, some not. /F/O staff saw iam sitting beside lobby area on the phone she switched off light/ No room service/No pool/

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    The View is really great, and Breakfast had a lot of varieties. walking and Cycling around the hotel is really worth trying. Transportation to City Center is very easy and many Public Transportation are available.

    Stayed in September 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    The hotel is a bit far off in Lobeda and the mini bar had only two small beers.

    Staff is very friendly and my room was quiet, I slept well. And the tram connection to the city is good (the ticket for public transportation is included in the room price).

    Stayed in September 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast seems a little expensive and there is no free parking.

    This is a very nice hotel only 2 miles from the highways which makes it a nice place after a long drive. The rooms are clean with a comfortable bed.

    Stayed in August 2017

  • Reviewed: 17 July 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    the bed is ok but not super comfy (it sags when you lie in it so not supportive if u have a bad back; the shower doesn't really feel like you're in a 4 star hotel (feels more like a hostel with a rickety plastic door)

    great view of the countryside, very friendly staff; free tram tickets

    Stayed in July 2017

  • Reviewed: 2 July 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The trams don't run that frequently...

    Great staff (especially Ms. Gonzalez) who greet you with a smile & gladly assist you with any special requests (e.g. an iron for the room); The rooms are comfortable & if you have a room at the back you get a beautiful view of the hills around Jena

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There is no air condition and it may get hot in the summer. For the rest of the year you can open the window as the street is quiet. There is also a fan integrated with the ceiling lamp which runs very quietly and is not disturbing at all but when it is hot outside fan is not enough to cool down the room.

    Very good breakfast, comfortable room.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    There was no bathtub...was looking forward to a bath ;)

    Genuinely friendly staff (unlike the staff on my stays at the Esplanade in the centre of Jena).

    Stayed in May 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room cardkey itself could be used as personal pass for the public transportation. The staff was very attentive. The breakfast was rich and tasty. The Hotel is decorated with old movies pictures and mementos.

    Stayed in May 2017

  • Reviewed: 10 May 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Internet is not perfect in some room. I have to change my room, but then it was excellent.

    Rooms are very large, clean and functional. Breakfast is excellent. Hotel is located in a quiet suburb next to the area in which they work high-teach company. With hotel ID card you can use tram to Jena center free of charge. Morning run is a real pleasure. You can run by the river and through the large park, which is on the bank of the river.

    Stayed in May 2017

  • Reviewed: 26 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    weak WiFi breakfast costs extra - 13 Euro and could have been richer parking costs extra - 10 Euro a day staff at reception could have been friendlier

    quiet and very clean room quiet location big TV comfortable bed free access to transport system with key card garage for your car

    Stayed in September 2016

  • Reviewed: 11 September 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    On the terrasse there is no service. Only sepf service is possible. A bit strange for such a hotel, but then the self aid system is well organized.

    The staff was most helpful regarding to our request for a special parking lot (car with trailer).

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    No air conditioning in bedroom -but ceiling fan is good and quiet!

    Food is always top quality and well seasoned. Never a complaint. Easy bus/tram to town for free!

    Stayed in July 2016

  • Reviewed: 18 July 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Why parking not included to room price?Additional 10 euro... Parking was empty...Breakfast expensive...26euro for 2person!???

    Personal was very friendly

    Stayed in July 2016

  • Reviewed: 21 May 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ideal location when working in the uniklinikum.

    Stayed in May 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    nothing

    gut

    Stayed in April 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Poor wifi signal in the rooms. this should be absolutely improved.

    Good position of the hotel, close to tram/bus stops.

    Stayed in April 2018

  • Reviewed: 30 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast is excellent and lots of vatiety

    Stayed in March 2018

  • Reviewed: 6 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Wifi is very slow

    Stayed in March 2018

  • Reviewed: 28 February 2018

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The breakfast and other facilities inside the hotel (like the internet) were just awful.

    The location is great for a small town like Jena.

    Stayed in February 2018

  • Reviewed: 12 February 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad experience, very old hotel, bad WiFi

    Bad experience

    Stayed in February 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    ÖVPN Ticket war inklusive.

    Stayed in January 2018

  • Reviewed: 18 January 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Exceptionally helpful staff. Great value and cozzy rooms

    Stayed in January 2018

  • Reviewed: 18 December 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The breakfast was fantastic.

    Stayed in December 2017

  • Reviewed: 8 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    WiFi awful, mess

    Location, breakfast. Clean..

    Stayed in December 2017

  • Reviewed: 3 December 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 13 nights

    Wi-fi is terrible. Hope they will change it.

    Stayed in December 2017

  • Reviewed: 24 November 2017

    • Business trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn't any problema at all.

    Everything was absolutely fine...

    Stayed in November 2017

  • Reviewed: 17 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    WIFI was not perfectly working.

    Very nice hotel, with also a sauna. Confortable room, large TV screen.

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    everything was perfect from check in to check out

    Stayed in November 2017

  • Reviewed: 30 September 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Very slow Wi-Fi internet connection and bad mobile phone signal.

    Nice old style hotel

    Stayed in September 2017

  • Reviewed: 28 August 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast price was extremely high, not worth it. Parking price equally high.

    Nice garden. Coffee for 2 euro. Internet is incredibly fast.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 18 nights
    • Submitted via mobile

    Kitchen was closed for a week except breakfast!!!!

    Stayed in August 2017

  • Reviewed: 26 August 2017

    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast is a bit expensive

    i like the design and theme of the rooms.. also not very expensive

    Stayed in August 2017

  • Reviewed: 25 August 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 11 nights

    bad ineternet connection

    Stayed in August 2017

  • Reviewed: 21 August 2017

    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Competent and friendly service

    Stayed in August 2017

  • Reviewed: 16 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    As the hotel is out of centre a free ticket was provided for public transport.

    Stayed in August 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    We enjoyed everything.

    Stayed in August 2017

  • Reviewed: 25 July 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The personal was not very friendly

    The room vas very nice and very quiet

    Stayed in July 2017

  • Reviewed: 9 June 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Difference between booking price and real price about 30 Euros ??

    All was ok Great Hotel

    Stayed in June 2017

  • Reviewed: 2 June 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    they didn't offer water bottles to room

    service staff were very friendly

    Stayed in May 2017

  • Reviewed: 23 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 8 nights

    they should offer 1 or 2 water bottles per day

    Stayed in May 2017

  • Reviewed: 30 April 2017

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights

    * gym is lame. * wifi is really weak

    Stayed in April 2017

  • Reviewed: 29 April 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    too few outlets as in many hotel rooms... a litlle bit dusty (probably because we were off-season)

    Stayed in April 2017

  • Reviewed: 19 April 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant has potential to improve

    Stayed in April 2017

  • Reviewed: 23 March 2017

    • Family with young children
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Toiletries

    Exclusive location and quiet environment

    Stayed in March 2017

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Better selection of wine at the bar. No extra fee for parking.

    Clean and comfortable, good location.

    Stayed in December 2016

  • Reviewed: 28 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Wifi does not comply with security standards. Update of system is urgent!

    Stayed in September 2016

  • Reviewed: 26 July 2016

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Stuff could be more firendly

    Design of rooms, wifi, public transport ticket

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    The staff were rude and unhelpful. The food was terrible.

    Stayed in July 2016

  • Reviewed: 13 July 2016

    • Couple
    • Standard Double Room
    • Stayed 1 night

    Opening hours of the restaurant (fully closed in the evening, except for the bar).

    En route location (close to the motorway). Decent breakfast

    Stayed in June 2016

  • Reviewed: 1 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 13 nights

    not good wifi connection in room

    free local train ticket no serious complaints

    Stayed in June 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Good breakfast and dinner

    Stayed in May 2016

  • Reviewed: 21 June 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights

    nothing I can think of

    nice friendly hotel. good facilities. Food in restaurant very good

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 March 2016

    • Leisure trip
    • Group

    Well, the hotel is not really at the centre of the town, and the breakfast is quite expensive (but not obligatory).

    Free use of local transport was great, since the place is realy at the edge of the town.

  • Reviewed: 14 March 2016

    • Business trip
    • Solo traveller

    Location is a bit isolated from restaurants and rest of town. This is overcome by learning to take the train to the main part of town for shopping and restaurants.

    The room was comfortable and reasonably modern. Hotel has some charm to it. Nice walk to businesses (for work) across the river.

  • Reviewed: 6 March 2016

    • Business trip
    • Solo traveller

    The hotel was 7 kms outside Jena so a 30 Euro journey by taxi to get into town or the train station.

    The room was clean and comfortable. The restaurant served good food for dinner and breakfast.

  • Reviewed: 27 September 2015

    • Business trip
    • Solo traveller

    wifi not working! no kettle in the room for making hot drinks. The room was really cold and far from the city centre. taxi run to the centre: 15-20 euro

    good breakfast but lacking of cakes/sweets. decent restaurant for late dinner. free tram/bus ticket to get to the city centre.

  • Reviewed: 26 September 2015

    • Couple

    They have poor customer service and their staff are not friendly, hardly do they smile and they don't offer solutions. WiFi connectivity is not strong enough. Few rooms have mini bars and standard price for rooms with or without a mini bar is the same.

    Comfortable bed

  • Reviewed: 22 July 2015

    • Family with young children

    Very small room with very old equipment. No comfort. You have to pay for parking.

    Good and helpful staff, the hotel is not far from the highway. The parking-house is near the hotel - there are no parking places in the street.

  • Reviewed: 12 April 2015

    • Business trip
    • Group

    we wanted a non-smoked room but not happened. the room was stunk. the wi-fi connection was bad.

    the hotel was in a silence part of jena and facilities and decorating was good. the room was very clean and comfortable. there is no slippers.

  • Reviewed: 17 May 2016

    • Business trip
    • Solo traveller

    Great hotel, great brekfast, exelent staff

  • Reviewed: 29 January 2016

    • Business trip
    • Solo traveller

    Good accesibility from highway. Restaurant.

  • Reviewed: 9 December 2015

    • Business trip
    • Solo traveller

    Breakfeast was poor.

    free Local Train ticket

  • Reviewed: 23 October 2015

    • Business trip
    • Solo traveller

    Everything is perfect as usual

  • Reviewed: 15 October 2015

    • Business trip
    • Couple

    Sink is outside the bathroom. Door handle to the bathroom is especially uncomfortable.

    Extremely fast wi-fi, spacious rooms.

  • Reviewed: 17 July 2015

    • Leisure trip
    • Couple

    there are no any coffee or tea in the room.

    wood interior and bed are very good. friendly services are also good.

  • Reviewed: 29 June 2015

    • Leisure trip
    • Couple

    WI-FI ?

    GOOD LOCATION,

  • Reviewed: 28 June 2015

    • Leisure trip
    • Solo traveller

    Wonderful sauna!

  • Reviewed: 21 May 2015

    • Business trip
    • Group

    Sauna

  • Reviewed: 26 April 2015

    • Business trip
    • Solo traveller

    good bed

  • Reviewed: 6 April 2015

    • Business trip
    • Couple

    Extra fees for pets and parking

    Friendly staff, great facilities

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