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Reviews of Mercure Hotel Seestern Düsseldorf This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Fritz-Vomfelde-Strasse 38, Lörick, 40547 Dusseldorf, Germany

#103 of 197 hotels in Dusseldorf

Guests' Choice

Review Score

Based on 576 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8

  • Location

    7.8

  • Facilities

    8

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    7.5

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Showing 1 - 70

  • Reviewed: June 15, 2018

    5.4
    not good experience
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 5 nights

    Parking gate was broken at getting out. The most irritated was reception's lady. I called to the reception to help, but the receptionist replied we cannot do anything because the parking was not ours. I had to come up the reception and request to help otherwise I cannot get my car out. 30 min. was delayed.

    Stayed in June 2018

  • Reviewed: May 1, 2018

    7.5
    Business trip and for MESSE usage is good !!
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    It is bit far from Altstadt, not recommended for the tourist, good for the business trip. Taxi and METRO access is not so bad. METRO station is in front of the hotel.

    Good location for Messe. It is easy access by taxi. There is a bakery shop at the ground level, so you do not need to order Euro19 breakfast.

    Stayed in April 2018

  • Reviewed: April 22, 2018

    5.4
    Hotel is good but if you have car no public transportation...
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I had a blanket which was so dirty from inside. And yellow spot just a cover of blanket changes

    Hotel is good but if you have car no public transportation near by

    Stayed in April 2018

  • Reviewed: March 24, 2018

    5.8
    Too expensive for the quality
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    - It was impossible to have constant warm water during the shower. - I used a glass to drink juice and they didn’t clean it - the mattress and the pillow were not comfortable.

    Stayed in March 2018

  • Reviewed: December 6, 2017

    8.3
    Mercure Hotel Seestern, great for travellers by car!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The bed and sheets weren't that comfortable. A bit too hard for my taste. The whole look and feel of the room was a bit old. Same goes for the bathroom.

    When you're travelling by car (especially from the Netherlands) to the hotel you'll find that Mercure Hotel Seestern Düsseldorf has a great location. Only a few minutes from the highway. And when you want to travel from the hotel to the city center, it is only 20 minutes when you take the U-Bahn. The breakfast has a wide variety of products.

    Stayed in December 2017

  • Reviewed: November 22, 2017

    7.5
    Great for a short business trip
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    No UK plug sockets, although adapter available free from Reception. Single duvet on a double bed, a bit odd but still warm and comfy.

    Clean modern and comfortable. Very good food.

    Stayed in November 2017

  • Reviewed: November 20, 2017

    5.0
    Breakfast was really good
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no drinkable water and sleepers in the room. When I asked reception, they asked me to come down and take, when I Said I can t they brought but normally such basic things should be in every hotel. The toilet was not so clean.

    Breakfast was really good

    Stayed in November 2017

  • Reviewed: November 19, 2017

    7.5
    Perfect breakfeast, large room, good location which is next...
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed is not comfortable..I think it is old. Breakfeast is not including to price.

    Perfect breakfeast, large room, good location which is next to tram. There is free tea-coffee facilities in the room

    Stayed in November 2017

  • Reviewed: October 6, 2017

    5.8
    When not necessary i will skip this hotel in the future.
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    The bed, matrass was not straighth, water temperature of the shower was constantily changing. Therefor bad sleep, and hate to go for an shower.

    large parking garage, at the hotel. Unfortunately at standard costs for 1 day ( euro 15,00 ) hour rate very high 3,00. No discount from the hotel.

    Stayed in October 2017

  • Reviewed: August 29, 2017

    7.9
    Nice hotel, Mercury style A+
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The receptionist at night seemed drunk, very absent or could be sick, rather strange. Anyway he was not very friendly and very difficult to understand him. Minibar had 2 waters inside...

    Very nice clean hotel, comfortable bed, room spacious enough, very nice breakfast with a lot of choice.

    Stayed in August 2017

  • Reviewed: July 23, 2017

    8.8
    Good place to sleep
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights

    The restaurant closes early for a 4 star hotel (22h00). Usually the 4 star hotels I've been to, close around 22h30, which is handy if your plane lands late in Dusseldorf.

    Room as very good, comfortable bed, good quiet bar and open late (at least 00h30). Didn't try the breakfast, but for who needs to go to Dusseldorf for work in the nearby companies, this is a very good hotel.

    Stayed in July 2017

  • Reviewed: July 22, 2017

    8.3
    Close for public transport, easy to find, close to family, met our needs
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights

    More options of gluten free food in the restaurants would have been good, and not to have paid 15 euro a day for parking would also have been helped. The extra bed in the room for our grandson was another extra 15 euro a day, all added to the cost.

    The staff were helpful and friendly , our needs were met, the hotel was clean

    Stayed in July 2017

  • Reviewed: June 14, 2017

    8.3
    Perfect stopover for visiting family in the area.
    • Solo traveler
    • Standard Twin Room
    • Stayed 5 nights

    All was good but it would have been nice to have access to a coffee bar. Although it was possible to order a coffee from the bar it required calling a member of staff to come to the area and then a long wait before the coffee arrived. A simple coffee/snack bar would have been great.

    The room was light and airy and very comfortable.

    Stayed in June 2017

  • Reviewed: May 9, 2017

    5.0
    the location to Interbak
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights

    the room, ordered a twin superior. first we got a room with one bed then when we asked for twin as ordered we got a very small room with two beds next to each other. not what we asked for and paid for.

    the location to Interbak

    Stayed in May 2017

  • Reviewed: February 2, 2017

    5.4
    Below par
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was like a rock. Breakfast was very average. Gym was poor and only opened at 7am which didn't suit if needed to be in office early. It also made no sense as there was no staff in the gym so why only open at 7? For the money the hotel was below average.

    Location was good

    Stayed in February 2017

  • Reviewed: January 28, 2017

    6.3
    Ideal for business but not for weekend break.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The location is OK for business people but not for a New Year Celebration.

    It was clean and the rooms very quiet. We could watch the New Year fireworks over the city from our room. The bar staff were very friendly. It is also direct opposite the tram line to the Old Town (8 stops). Sauna was nice too.

    Stayed in January 2017

  • Reviewed: October 29, 2016

    7.5
    Coffee/Tea/Hot Chocolate plus Croissant and apple...
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    The free internet and even the paid-upgrade was shocking lousy, not acceptable for a business traveller

    Coffee/Tea/Hot Chocolate plus Croissant and apple To-Go for free!!! Absolutely stunning!!!

    Stayed in October 2016

  • Reviewed: August 18, 2016

    9.2
    nice hotel on a good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    although a non-smoking room was asked, someone clearly smoked in the room. Staff was helpful and opened a window on our request.

    good location, parking lot under the hotel, spacious room, big bed

    Stayed in July 2016

  • Reviewed: July 29, 2016

    5.0
    The Staff was a dissappointment for me, unfortunately.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights

    The Staff was a dissappointment for me, unfortunately. Clumsy receptionists.The early breakfast askead for two persons for a take away has been forgotten, even though I have reminded them of that like twice. Asked for a refund of that and arrogant answer received. The restaurant at the hotel is not the best to choose. Atmosphere and people not so welcoming. Though the hotel's facilities and location are pretty nice, the staff made me feel unwelcome there.

    Stayed in July 2016

  • Reviewed: July 3, 2018

    5.5
    Reception and that someone went to our room before tje chek...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception and that someone went to our room before tje chek ou time and with us inside, left the door open

    Stayed in July 2018

  • Reviewed: June 4, 2018

    10
    Sauna
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No swimming pool

    Sauna

    Stayed in May 2018

  • Reviewed: May 28, 2018

    5.8
    The Night receptionist is so rude that i cannot understand...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Night receptionist is so rude that i cannot understand how this hotel could have it.

    Stayed in May 2018

  • Reviewed: May 19, 2018

    6.7
    Location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small spa and the Turkish bath doesn't work

    Location

    Stayed in May 2018

  • Reviewed: March 18, 2018

    9.6
    Business stay - comfirtable rooms, great breakfast!
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hering too high in room although control eas switched off.

    Breakfast buffet - great choice.

    Stayed in March 2018

  • Reviewed: January 1, 2018

    9.2
    friendly helpful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    friendly helpful staff

    Stayed in December 2017

  • Reviewed: December 19, 2017

    5.8
    as usual
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights

    it was not good explanation and wrong information for the voucher how to use.

    Stayed in December 2017

  • Reviewed: December 16, 2017

    9.2
    Great location and easy to get into the city centre by metro [tram]. Will use the hotel again
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    The meal in the restaurant was ok but nothing special.

    Great location and so quick to get to from the airport

    Stayed in December 2017

  • Reviewed: November 17, 2017

    8.3
    They didn’t make up the room properly.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They didn’t make up the room properly.

    Stayed in November 2017

  • Reviewed: October 23, 2017

    10
    Great stay, friendly staff
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    All good!

    Perfect location for our needs and great staff!

    Stayed in September 2017

  • Reviewed: July 13, 2017

    10
    WIFI signal is weak
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    WIFI signal is weak

    Stayed in June 2017

  • Reviewed: July 9, 2017

    9.6
    No almond milk, no honey on breakfast
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No almond milk, no honey on breakfast

    Stayed in July 2017

  • Reviewed: June 21, 2017

    6.3
    ventilate is not good
    • Business trip
    • Group
    • Privilege Double Room
    • Stayed 1 night

    ventilate is not good

    Stayed in May 2017

  • Reviewed: June 10, 2017

    7.1
    - Internet is not covering every corner in the hotel, for...
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    - Internet is not covering every corner in the hotel, for example, in my room. I had to try it a lot of times and it still didn't work some time.

    Stayed in June 2017

  • Reviewed: June 2, 2017

    8.3
    Very expensive, overpriced
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Very expensive, overpriced

    Stayed in May 2017

  • Reviewed: May 29, 2017

    10
    Friendly staff
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff

    Stayed in May 2017

  • Reviewed: May 15, 2017

    7.9
    Had a comfortable an quiet night.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    Had a comfortable an quiet night. Trams to city center leave just outside the hotel.

    Stayed in May 2017

  • Reviewed: May 2, 2017

    7.9
    Ottimo hotel fuori dal centro.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Parking too expensive

    Room - Fitness Area

    Stayed in May 2017

  • Reviewed: February 18, 2017

    10
    Highly recommend this hotel
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff very friendly

    Stayed in January 2017

  • Reviewed: February 2, 2017

    10
    My prefered hotel in Lorick
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    Internet connection seem slow for streaming data

    Stayed in February 2017

  • Reviewed: December 13, 2016

    9.2
    The breakfast was the best in terms or variety.
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    The free wifi has a sign on page that is only an annoyance.

    The breakfast was the best in terms or variety.

    Stayed in November 2016

  • Reviewed: September 24, 2016

    7.9
    Smoking rooms not available at all even that it is available...
    • Business trip
    • Group
    • 2 rooms
    • Stayed 4 nights
    • Submitted from a mobile device

    Smoking rooms not available at all even that it is available on booking.com

    Stayed in September 2016

  • Reviewed: September 23, 2016

    7.9
    it was a short stay but we had a verry good stay
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    We had to wait to long for our meal

    Hotel was verry clean

    Stayed in September 2016

  • Reviewed: September 23, 2016

    7.9
    Just good :)
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    - a little bit old furniture - dosnt have balsam in bathroom ;)

    - clean - quite - big room

    Stayed in September 2016

  • Reviewed: September 16, 2016

    3.8
    Nothing to say
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    nearly everything in the hotel has problem..... Poor quality of service... I will never book this hotel next time I visit this city.

    Nothing to say

    Stayed in September 2016

  • Reviewed: August 21, 2016

    6.7
    OK for short business trip
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Bed hard and uncomfortable

    They have rooms with a bath!

    Stayed in August 2016

  • Reviewed: July 21, 2016

    3.3
    check in problem and didn't tell me the price of each...
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights

    check in problem and didn't tell me the price of each day is different,

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: January 20, 2016

    3.3
    It's not convenient that about 31 december there was no...
    • Leisure trip
    • Couple

    It's not convenient that about 31 december there was no heating. Airconditioning was blowing only cold air. Temperature on the corridor was higher. We paid for privilege room with free minibar. Roomservice continuously didn't complement the goods we paid for. Our private wine glass was taken away by roomservice. On the end of our stay we received it back (dirty). In the room we had coffee expres, yet the coffee capsules were missing every day. Wifi worked really slow.

  • Reviewed: January 13, 2016

    7.1
    Great location for business trip, good facilities,...
    • Business trip
    • Solo traveler

    The reception team on the morning of check out were particularly unhelpful and rude, which is disappointing as the man on reception the night before clearly loved his job and couldn't do enough.

    Great location for business trip, good facilities, comfortable rooms - had everything I required during my stay

  • Reviewed: December 6, 2015

    8.3
    Location, cleanness, service
    • Group

    A misunderstanding arose when signin in, I had parked the car in the basement hotel garage, not knowing that there was an access to the front entry door of the hotel by car because it is not indicated from the side ( left side) I approached the hotel. At reception, they asked me my parking ticket and immediately charged me for two days parking, 30€!, while it was not my intention to stay longer in the parking than the time to off load bags and take the room. When I said that I didn't want to pay so much money for parking, they told me that it was too late as the system had already registered the booking and that it was not a garage belonging to the hotel. After more discussion and arguing they finally cancelled the bill and I paid for the few minutes I had used the parking! This is client unfriendly and they must ask you clearly whether you want to use the parking before to charge you. It is a kind of putting people in front of an accomplished fact! Otherwise, the hotel was fine and people ok.

    Location, cleanness, service

  • Reviewed: November 22, 2015

    5.8
    The rooms, the bar and the general design and layout of the...
    • Business trip
    • Solo traveler

    The location. Hotel is set in a business district with very limited local facilities. No bars, shops and only 2 restaurants within easy reach. U77 Tram to the hotel was very infrequent

    The rooms, the bar and the general design and layout of the hotel were fine

  • Reviewed: November 22, 2015

    10
    In general service & facilities were satisfatory.
    • Business trip
    • Solo traveler

    Gym was too small, and not a single unit of running machine. I am a regular gym exercicer, especially on the running machine. Because of that I will not stay again.

    In general service & facilities were satisfatory.

  • Reviewed: August 31, 2015

    7.5
    good location & comfortable.
    • Business trip
    • Solo traveler

    1. Only have 1 pillow! 2. Free wifi is not stable, sometimes offline; 3. The Gym is too too small

    good location & comfortable. I forgot my bill includes breakfast, so will not comment on the food.

  • Reviewed: June 30, 2015

    10
    The rooms are large and comfy, with no signs of wear and...
    • Business trip
    • Solo traveler

    We had to wait a long time to be served at the bar on Saturday night as there were no staff around; the member of staff at reception only went to find someone after being asked twice.

    The rooms are large and comfy, with no signs of wear and tear and were very clean

  • Reviewed: February 26, 2015

    7.1
    I used the hotel as a result of a cancelled flight.
    • Business trip
    • Solo traveler

    The restaurant in the hotel was just an area near reception so not very inviting. The hotel is in a commercial area so nowhere to walk to in the evening if you want to go elsewhere to eat.

    I used the hotel as a result of a cancelled flight. It was easy to get to by public transport and not too far to get to the airport by taxi.

  • Reviewed: May 12, 2016

    6.3
    The bathtube was not clean.
    • Business trip
    • Solo traveler

    The bathtube was not clean.

  • Reviewed: May 4, 2016

    8.3
    the location is good
    • Business trip
    • Couple

    the free internet speed is too slow. We are now in year 2016!

    the location is good

  • Reviewed: February 14, 2016

    8.3
    Friendly staff.
    • Leisure trip
    • Solo traveler

    Staff at breakfast should have been more attentive and friendly

    Friendly staff. Got nice room upgrade for free

  • Reviewed: January 3, 2016

    7.9
    The sauna was great, too bad it wasn't open in the...
    • Leisure trip
    • Couple

    The sauna was great, too bad it wasn't open in the morning!

  • Reviewed: December 1, 2015

    8.3
    very comfortable rooms
    • Leisure trip
    • Family with older children

    very comfortable rooms

  • Reviewed: November 17, 2015

    10
    Great location, easy travel by public transport to...
    • Leisure trip
    • Couple

    Great location, easy travel by public transport to Düsseldorf Altstadt, Neuss and Wuppertal, good price and great room

  • Reviewed: October 20, 2015

    7.9
    Staff were really helpfull and kind
    • Business trip
    • Solo traveler

    Parking price too high

    Staff were really helpfull and kind

  • Reviewed: October 16, 2015

    8.8
    the staff was really friendly and professional.
    • Business trip
    • Couple

    the staff was really friendly and professional.

  • Reviewed: September 15, 2015

    9.6
    Location is excellent and the rooms are spacious and clean.
    • Leisure trip
    • Group

    Location is excellent and the rooms are spacious and clean. Staff are friendly and welcoming and the hotel is peaceful.

  • Reviewed: August 27, 2015

    8.0
    Comfortable Room
    • Business trip
    • Solo traveler

    Gym very small with only 3 machines Breakfast choice for healthy food not very good

    Comfortable Room

  • Reviewed: August 16, 2015

    10
    Location close to downtown and the airport.
    • Leisure trip
    • Family with young children

    Location close to downtown and the airport. The room is clean and comfortable. Highly recommend

  • Reviewed: July 11, 2015

    7.5
    Bad aircondition
    • Business trip
    • Solo traveler

    Bad aircondition

  • Reviewed: July 7, 2015

    9.2
    Satisfied at all, perfect hotel for business with the offer...
    • Business trip
    • Solo traveler

    Quite expensive (comparing with similar)

    Satisfied at all, perfect hotel for business with the offer of good relax for the next day, good kitchen

  • Reviewed: May 30, 2015

    4.6
    Expensive for the quality
    • Business trip
    • Solo traveler

    Expensive for the quality Wifi is not working properly and limited

  • Reviewed: May 11, 2015

    10
    The comfort and facilities of the room and the Hotel being...
    • Leisure trip
    • Couple

    The comfort and facilities of the room and the Hotel being near the train

  • Reviewed: April 4, 2015

    8.8
    Large and comfortable room.
    • Business trip
    • Family with young children

    Free Wifi but slow, for fast wifi you need to pay extra.

    Large and comfortable room. Nice fitness and sauna available.

There are also 53 reviews without text. These impact the overall review score.

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