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Reviews of Michel Hotel Heppenheim This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Siegfriedstr. 1, 64646 Heppenheim an der Bergstrasse, Germany

#8 of 11 hotels in Heppenheim an der Bergstrasse

Guests' Choice

Review score

Based on 820 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8

  • Value for money

    7.7

  • Free WiFi

    8

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Showing 1 - 45

  • Reviewed: 15 July 2018

    7.5
    Nice little place to stay.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Tight parking spaces in underground car park which carries a fee.

    Nice little place to stay. Located in a lovely village. Underground parking available but very difficult for larger cars to park. Clean and friendly.

    Stayed in July 2018

  • Reviewed: 22 June 2018

    7.9
    Great location and friendly staff
    • Couple
    • Standard
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom wasnt spotless, in particular around bottom of taps and plugholes and showerhose....traces of mould could be seen.

    Excellent staff, location was ideal...near to historic old town and opposite walk up the hill to castle. Parking convenient. Breakdast was fabulous!!

    Stayed in June 2018

  • Reviewed: 21 May 2018

    5.8
    2days very dissapointing, looking for another place to book next time!!!
    • Leisure trip
    • Couple
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    Arrived at 3o'clock, superior room wasn't cleaed adready. As we didn't had time to wait, they change rooms into a downgrade one...but at the end, we had to pay for the excusive room, because they had a full booking- not fair From 6 o'clock in the morning, lots of noise from a bus Indish people: Shouting, children running and playing,...both days!!!

    Breakfast, good place in town, parking garage

    Stayed in May 2018

  • Reviewed: 12 April 2018

    10
    Room with a view ♥
    • Business trip
    • Couple
    • Standard
    • Stayed 1 night

    Absolutely marvelous! The receptionist was so nice and she gave us a room with gorgeous view of the church/cathedral or what was it. Together with the full moon and fluffy clouds it was an epic view out of the window. Parking was flawless, elevators were working, staff were wonderful, check-in and out were quick and friendly, breakfast was quite rich and tasty, beds comfy, rooms quiet except for an occasional chatter from the hallway but that's just nitpicking. We were extremely happy with this hotel and will definitely try to stay here again when in the area. Cheers! Niky & Vaclav

    Stayed in March 2018

  • Reviewed: 7 March 2018

    8.3
    Perfect
    • Family with young children
    • Standard
    • Stayed 1 night

    Nothing (for the purpose of an overnight stop)

    Excellent location. Easy access and at the same time right in the middle of the historic town. We stayed in this hotel for an overnight stop on our way to Austria.

    Stayed in February 2018

  • Reviewed: 13 August 2017

    5.0
    Get's the job done - don't expect any romance.
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night

    Personell wasn't very friendly/borderline grumpy. (Yes, we did check in late (22:30-ish.) The room didn't look anything like the pictures, room showed charming German wood-work in the room - none of that. Last but not least, there were quite some black hairs in the bathtub. Gross! Maybe we had just a not so great experience, but this was sub-solid.

    Breakfast was good, big variety of choice! The town nearby is super-cute! Wifi was solid. Room was quiet.

    Stayed in August 2017

  • Reviewed: 10 August 2017

    8.3
    A nice reasonably priced basic hotel
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    The hotel was well located, just next to the charming old town. The hotel did not have any special charm, but everything worked the way it was supposed to work. Perfect place to stay for one night between two destinations.

    Stayed in July 2017

  • Reviewed: 8 August 2017

    7.5
    the room size is great.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    bath room is really small. Lift that goes to parking is not that convenience, better use stairs

    the room size is great. breakfast is very good. front desk is very helpful.

    Stayed in August 2017

  • Reviewed: 24 July 2017

    8.3
    Great location. Very good value of money.
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    The pillow was extremely high, very uncomfortable to sleep with. Especially for children, they can't use it.

    Room size is big enough for 2 adults and 2 children. Great location. Good parking house with reasonable price €5/day.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    8.8
    Perfect location, functional Hotel
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Some small furniature and detailes was started to be worn out, and the atmosfere was like salaried and not like owner type.

    Good location in the center. Functional Hotel.

    Stayed in July 2017

  • Reviewed: 3 April 2018

    7.9
    friendly, parkingplace ok, breakfast super, rooms ok
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night

    something decend to eat or place to drink....the separate place now isn't really comfy...

    friendly, parkingplace ok, breakfast super, rooms ok

    Stayed in April 2018

  • Reviewed: 23 March 2018

    9.2
    Parking in the hotel garage
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Parking in the hotel garage. Small bar at the reception.

    Stayed in March 2018

  • Reviewed: 6 March 2018

    7.9
    We needed to know before that the dog could not come to...
    • With a pet
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    We needed to know before that the dog could not come to breakfast. Then we would not have chosen to eat at the hotel

    Stayed in March 2018

  • Reviewed: 26 February 2018

    8.8
    Marvellous "Old Town" right around the corner.
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 1 night

    The bathroom was a bit "old"

    Marvellous "Old Town" right around the corner.

    Stayed in February 2018

  • Reviewed: 11 February 2018

    9.6
    Great place, great breakfast.
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Great place, great breakfast.

    Stayed in February 2018

  • Reviewed: 1 November 2017

    9.6
    Great location, easy parking, rooms big and clean and...
    • Couple
    • Standard
    • Stayed 1 night

    Great location, easy parking, rooms big and clean and breakfast was fresh and tasty.

    Stayed in October 2017

  • Reviewed: 18 October 2017

    5.4
    Good situation
    • Business trip
    • Solo traveller
    • Superior
    • Stayed 4 nights

    Very noisy. Lot of trafic in front of the room, and poor insulation? Too hot

    Good situation

    Stayed in September 2017

  • Reviewed: 16 October 2017

    7.9
    The fresh cheese spreader at thebreakfast was expired.
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night

    The fresh cheese spreader at thebreakfast was expired.

    Stayed in October 2017

  • Reviewed: 15 September 2017

    8.8
    Very satisfied
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 5 nights

    Would have liked a smoking room, otherwise very cool and good rates

    Stayed in September 2017

  • Reviewed: 17 June 2017

    7.9
    Close to old city and good parking in garage.
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Close to old city and good parking in garage.

    Stayed in June 2017

  • Reviewed: 26 April 2017

    7.5
    Visit to friends
    • Leisure trip
    • Group
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Er liked the Town and the restaurang åt the square

    Stayed in April 2017

  • Reviewed: 17 March 2017

    10
    Comfortable and OK for business
    • Business trip
    • Group
    • Superior
    • Stayed 2 nights
    • Submitted via mobile

    No

    All it was ok

    Stayed in March 2017

  • Reviewed: 2 February 2017

    9.6
    Good location, friendly and helpful staff.
    • Business trip
    • Couple
    • Standard
    • Stayed 1 night

    Helpful staff. The hotel was clean and the bedrooms of a good size.

    Stayed in January 2017

  • Reviewed: 25 January 2017

    9.2
    Great stay at the Michel Hotel in Heppenheim
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 1 night

    The Brötchen and Joghurt could be better.

    The hotel is in a perfect location, very close to the historic part of Heppenheim.

    Stayed in December 2016

  • Reviewed: 23 December 2016

    10
    Would definitely return to this hotel.
    • Leisure trip
    • Group
    • Standard
    • Stayed 3 nights
    • Submitted via mobile

    Wi-fi was patchy but staff went out of their way to help.

    Great location, spacious rooms, excellent breakfast, very helpful staff.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    8.3
    + Breakfast (quality and variety)
    • Leisure trip
    • Family with young children
    • Comfort
    • Stayed 1 night

    + Breakfast (quality and variety) + Direct access to the old town

    Stayed in December 2016

  • Reviewed: 19 November 2016

    5.0
    Often there is nobody at the reception
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Often there is nobody at the reception On 17 when w shoild leave i had to search somoone to check out

    Stayed in November 2016

  • Reviewed: 7 November 2016

    9.6
    Staff was very friendly to my child
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very friendly to my child

    Stayed in October 2016

  • Reviewed: 31 October 2016

    7.5
    Great location
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Was First given a room that wasn't made up

    Location

    Stayed in October 2016

  • Reviewed: 8 October 2016

    4.6
    It was better under a different name and ownership
    • Business trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Dirty toilet bowl, run down property

    Stayed in October 2016

  • Reviewed: 1 October 2016

    7.9
    A good hotel to stay
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    A nice and clean hotel. The staff is friendly and kind. The parking garage is just underground with a lot of space.

    Stayed in September 2016

  • Reviewed: 25 August 2016

    5.4
    Adequate (just)
    • Leisure trip
    • Family with older children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Wifi was intermittent ,toilet had lots of little flies in it

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 30 March 2016

    9.2
    The hotel is conveniently located and the room was clean and...
    • Business trip
    • Solo traveller

    I had to pay for the Wi-Fi and the speed was rather poor.

    The hotel is conveniently located and the room was clean and spacious. The breakfast was excellent.

  • Reviewed: 21 December 2015

    5.0
    Location was good
    • Business trip
    • Solo traveller

    We asked for a recommendation about a restaurant with traditional German cuisine and the receptionist directed us to the market square. Except a Greek restaurant, a pizzeria and a kebab place we did not find it. After 30 minutes we came back and there was one, just in front of the hotel...

    Location was good

  • Reviewed: 6 December 2015

    6.3
    Location is great.
    • Business trip
    • Solo traveller

    I have stayed at this location several times on work. In prior visits it seemed like a good hotel. It now operates and feels as a youth hostel. Not appropriate or appreciated.

    Location is great.

  • Reviewed: 31 July 2015

    7.1
    We arrived after midnight (stayed only one night) and were...
    • Leisure trip
    • Family with young children

    We arrived after midnight (stayed only one night) and were happily surprised the morning after when we saw the beautiful surroundings of the Heppenheim village. The breakfast was splendid and the rooms were spacious. A good stay.

  • Reviewed: 30 June 2015

    7.5
    big, nice room.
    • Leisure trip
    • Couple

    separate beds with no possibility to move the nightstand The breakfast on sunday was not good, or actually not there, but I think they must have been short handed, cause it lacked everything from bread to bacon. They should have extra coffe! The machine took like 2 or 3 minutes and the line was long! Most of us wanted regular coffe anyway, no need for a fancy machine. The wifi was terrible at the room, and €8 was not worth it

    big, nice room. Good place in the middle og the old town

  • Reviewed: 2 May 2016

    10
    Location, breakfast, service
    • Leisure trip
    • Couple

    Noise of traffic

    Location, breakfast, service

  • Reviewed: 17 January 2016

    8.8
    Breakfast, everything.
    • Business trip
    • Group

    Dirty, used carpets ONLY OUTSIDE(not in the room)

    Breakfast, everything. The old town just behind the hotel.

  • Reviewed: 11 October 2015

    10
    Great location right on the edge of the old town.
    • Leisure trip
    • Couple

    Great location right on the edge of the old town. Comfortable and well-appointed room. Very good value for money.

  • Reviewed: 28 September 2015

    10
    Great location, very nice selection for breakfast.
    • Leisure trip
    • Family with older children

    Great location, very nice selection for breakfast.

  • Reviewed: 27 September 2015

    7.9
    In town centre, garage parking on site
    • Couple

    In town centre, garage parking on site

  • Reviewed: 15 September 2015

    9.0
    Comfortable.
    • Leisure trip
    • Couple

    Car park very narrow spaces and tight turn to get to lower level.

    Comfortable.

  • Reviewed: 26 February 2015

    7.9
    nice and spacy room
    • Leisure trip
    • Couple

    The cushion was a bit too soft

    nice and spacy room

  • Reviewed: 18 January 2015

    9.6
    Fine hotel , nice city.
    • Business trip
    • Solo traveller

    Fine hotel , nice city.

There are also 25 reviews without text. These impact the overall review score.

Showing 1 - 45

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