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Reviews of Mercure Hotel Itzehoe Klosterforst This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hanseatenplatz 2, 25524 Itzehoe, Germany

#1 of 2 hotels in Itzehoe

Guests' Choice

Review score

Based on 260 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8

  • Location

    7.7

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    6.9

  • Free WiFi

    8.7

100% verified reviews

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Showing 1 - 25

  • Reviewed: 26 April 2017

    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    I didn't like that in the facility description it said that there is sauna included but actually the sauna is in the next building in gym and it was closed that time.

    Stayed in April 2017

  • Reviewed: 8 March 2017

    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 4 nights

    Not many options for food other than the restaurant and a supermarket nearby. Also, it appears that soft drinks are served from a bottle into beer glasses. For the price, would like to have a small bottle as opposed to from a shared bottle.

    They had smoking rooms

    Stayed in February 2017

  • Reviewed: 29 August 2016

    • With a pet
    • Leisure trip
    • Group
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived at 1am after our flight was delayed but we were still greeted by a warm friendly welcome! The haribo on the pillows was a cute little touch. Only trouble is because we arrived so late we didn't get to try out the restaurant/ bar!

    Stayed in August 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Breakfast was a bit expensive (16 eur per person) but for children (7 and 10 years) was for free :) Breakfast was very good.

    Realy 4 star hotel with comfortable beds, inside parking for free. Good WiFi. Enought space in the room.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was very hot and no aircon. Room next to a construction site, so noisy from 0530 AM. I did not sleep well.

    The food in the restaurant was excellent. The reception staff were very helpful and professional.

    Stayed in July 2016

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy location.

    comfortable room. Good breakfast.

    Stayed in April 2018

  • Reviewed: 29 April 2018

    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Uncomplicated staff.

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to get sufficient light. Dog friendly

    Stayed in April 2018

  • Reviewed: 14 April 2018

    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 25 nights

    No convenient exercise facility.

    Professional staff

    Stayed in April 2018

  • Reviewed: 28 March 2018

    • Leisure trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 1 night

    Very good hotel with helpful staff.

    Stayed in March 2018

  • Reviewed: 3 November 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Restaurant personal could be more present to welcome guests

    Carpet in the room , feel cosy and warm ;)

    Stayed in November 2017

  • Reviewed: 27 August 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Bread of breakfast is terrible (really hard and dry). Even made some complaints nothing has changed.

    Good cost benefit.

    Stayed in August 2017

  • Reviewed: 29 June 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant for dinner outstanding quality food!

    Stayed in June 2017

  • Reviewed: 17 February 2017

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Sauna in room...first time in my life!!

    Stayed in February 2017

  • Reviewed: 14 February 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Very, VERY nice crew! Very well located, 1.8km away from the bahn station. Very comfortable rooms and TERRIFIC breakfast.

    Stayed in February 2017

  • Reviewed: 1 December 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    Food for dinner in the restaurant was mediocre

    Clean room with good desk to work on and comfortable bed

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    Helpful staff!!!

    Stayed in October 2016

  • Reviewed: 29 September 2016

    • Business trip
    • Solo traveller
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No glitz hotel, good for short stays

    Stayed in September 2016

  • Reviewed: 1 August 2016

    • Business trip
    • Solo traveller
    • Superior Room
    • Stayed 4 nights

    The road seemed to be very noisy early morning

    First class restaurant for breakfast & dinner, good local facilities close by.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 November 2015

    • Business trip
    • Solo traveller

    The hotel did not have my reservation at arrival but problem solved fairly quickly. Dull interior and need refurbishing. Expensive breakfast. Very hot in the room.

  • Reviewed: 26 October 2015

    • Business trip
    • Solo traveller

    maybe the price is a bit overrated, however nothing was bad!

    the staff was extreme helpful and kind! The food in the restaurant was ready in some minutes and was very delicious! A big bravo for this everything!

  • Reviewed: 16 December 2015

    • Business trip
    • Solo traveller

    N/a

    Check in & check out process was smooth and quick! The staff were extremely pleasant.

  • Reviewed: 16 November 2015

    • Business trip
    • Solo traveller

    Public transport links would be helpful

    lovely room and en suite

  • Reviewed: 7 November 2015

    • Business trip
    • Solo traveller

    breakfast way too expensive not necessary

    Nice friendly attentive staff good restaurant food comfy room

  • Reviewed: 29 October 2015

    • Business trip
    • Solo traveller

    No menu at Sunday lunchtime

    English menu, great food and very helpful staff

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 25

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