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Reviews of Mercure Hotel Berlin Mitte This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Luckenwalder Str. 11, Friedrichshain-Kreuzberg, 10963 Berlin, Germany

#267 of 579 hotels in Berlin

Guests' Choice

Review score

Based on 452 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    6.3

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Showing 1 - 62

  • Reviewed: 27 May 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much street appeal

    Easy access 100m to subway station for quick transit to many major tourist sites. 10 min walk to Potsdamer square for the most modern amenities, hop on buses. Friendly and helpful staff. Very clean.

    Stayed in May 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Superior room smaller than expected. €3.50 for the small bottle of water in the mini fridge, thought the hotel could have thrown a bottle of water in for free!

    Very close to Ubahn, ideal for getting round the city. Staff excellent and very helpful.

    Stayed in May 2018

  • Reviewed: 1 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    While the lobby is great, the rooms look dated and more b&b-like than hotel rooms (e.g. bare willow furniture). The bathroom is poorly lit, with no light reaching the shower area so you take your shower in partial dark. Also, for a double bed there were only two very small and flat pillows. I was travelling alone so I used both but for couples this might not be enough.

    Location is good, very close to a few city railway lines (both U and S Bahn). The room was extremely spacious, the bathroom alone was of a size of a typical New York City hotel room. The room also has one great feature - you can turn off the main lights with a switch by your bed, there is no need of standing up.

    Stayed in April 2018

  • Reviewed: 4 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I think everythink was perfect and no things I didn’t like

    The location was great, close to metra station just like 2 min. The room was very nice, cozy and the staff was really helpful.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The free Internet connection is not everywhere well performing, I would recommend getting a free membership to the Accor hotels programme giving you access to a faster connection (check with the reception staff).

    Third time I am a guest as business traveller, very satisfied and will surely choose and recommend this hotel. Very tidy and quiet rooms, excellent breakfast, metro station 2 minutes away, walking distance from Potstamer Platz.

    Stayed in March 2018

  • Reviewed: 13 March 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    There was quite a lot of noise from the corridor. You could hear every step from Your room. Fortunately there were not many people running around at night. The surroundings do not look nice but I hguess that will come later when the building next door is ready.

    The bed was comfy and the breakfast was really nice. Your staff is also very helpful and friendly. I felt warmly welcome at Your hotel and got all the help I needed. The hotel is easily reached but the surroundings made me feel a bit insecure.

    Stayed in March 2018

  • Reviewed: 18 February 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    I booked a single room and found it really rather on a smallish side. That was disappointing given the price I was paying for this hotel.

    It is a very nice hotel at which I have stayed a number of times. It is clean and the breakfast is very good. I was a bit disappointed with a size of my room which was a single one with really not much space in it but it was fine.

    Stayed in February 2018

  • Reviewed: 10 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The wifi internet is extremely slow, hence my less positive rating on the facilities. Despite that everything else was really good, this would be a reason for me to not return. I hope the hotel will do something about this quickly.

    The hotel room was very nice, the breakfast was great, and the personnel was very friendly and helpful.

    Stayed in September 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Room looked out on a courtyard, with a little terrace where people smoked and drank till very late in the evening. Smoke was very irritating for me, no airconditioning and warm weather (30 degrees Celsius) so windows had to be opened. Loud talking was solved by earplugs.

    Breakfast was very good, good choice, great coffee. Friendly staff. Nice single room, small but comfortable with a good bed and nice shower. Very close to the U-bahn, very easy to get into town.

    Stayed in July 2017

  • Reviewed: 7 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were helpful and friendly and offered great advice Berlin. Well situated, close to underground and checkpoint Charlie. Rooms were good value for money.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights

    Wifi (even the "upgraded" one) very slow in the room. No air-conditioning in the room.

    Really convenient region and the hotel is just a min walk from the metro station. Amazing breakfast.

    Stayed in July 2017

  • Reviewed: 24 May 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi was so slow that it was basically useless. Watching YouTube, Netflix, even Facebook - not possible. My window was located to the yard. There was a restaurant which made it impossible to have the window open because it was too loud. In General the hotel was too loud. You could hear the neighbors snoring.

    The staff was extremely friendly and helpful. The close location to a U-Bahn station. Nice lobby. Clean rooms.

    Stayed in May 2017

  • Reviewed: 12 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Wifi seemed very slow, some sites wouldn't work at all

    Clean room, great bathroom and spacious shower. Quiet facing onto inner courtyard. Great to find a kettle, teabags and coffee when I arrived late and thirsty! Quick friendly efficient check in and out.

    Stayed in May 2017

  • Reviewed: 11 April 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    The room was way to noisy. It was right opposite a major train station with inadequate noise damping measures. We got referred to a restaurant close by. Unfortunately the restaurant accepted only cash. The concierge should have told us.

    Stayed in March 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    The room was a little small for the extra bed. You had to be careful showering, a flat tray and just a shower curtain are not the best protection for keeping the floor dry.

    Breakfast was great, there was a lot of choice. The room was clean. The bathroom was a good size. The location was perfect, just over the road to the bike show. The staff were very helpful/

    Stayed in March 2017

  • Reviewed: 5 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    That I didn`t stay longer, as I`ve discovered how nice Berlin is at this time of the year. I might visit again in 2017 :-)

    The location, close to the U-bahn station and the Tempodrom. The bathroom looked as if it was recently renovated, also the carpeting. I slept very well there, due to the comfy bed and pillows. The breakfast was very good. And the polite and cute personnel deserves a special mention!

    Stayed in December 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    There was no air-con and the room was very hot, so I had to leave the windows open which meant that I was woken many times by street noise.

    The hotel was spotless, and the staff were helpful and friendly. The hotel is almost directly opposite a U-Bahn station. Also it's within a short walk from the Tempodrom, so a good location choice for anyone attending a concert there. The shower was very good - excellent water pressure, and a big bottle of shower gel provided.

    Stayed in August 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet connection weak but when we asked they gave us a better network with no extra charge.

    Friendly staff, very welcoming for young kids. Gave good recommendations on places to go. Very accommodating for requests to late check out and other ...

    Stayed in June 2016

  • Reviewed: 2 May 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It was clean and the staff was really nice

    Stayed in April 2018

  • Reviewed: 30 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi is terrible, you have to pay extra to get decent wifi.

    Great room, good location.

    Stayed in April 2018

  • Reviewed: 13 April 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet was among the best I've tried! 😊

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room stank - same as a different room previous year

    Close to the show I was visiting

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Really close to U-bahn

    Stayed in February 2018

  • Reviewed: 22 February 2018

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms very dated!

    Staff were nice

    Stayed in January 2018

  • Reviewed: 31 January 2018

    • Leisure trip
    • People with friends
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Really great staff excellent location

    Stayed in January 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar facilities and dated interior design

    Stayed in January 2018

  • Reviewed: 29 January 2018

    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great location next to the Gleisdreieck U-Bahn stop, comfortable and clean with friendly staff.

    Stayed in January 2018

  • Reviewed: 26 September 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    slow elevator

    early check-in was easy

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    All, very good!

    Stayed in September 2017

  • Reviewed: 22 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Awesome breakfast and excellent location for ubahn

    Stayed in August 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very good location

    Stayed in August 2017

  • Reviewed: 28 July 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Nothing. all good enough.

    Great location, and very quiet for a city hotel. Able to leave windows open at night.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Couldn't get wifi to work well.

    Great breakfast was the highlight. Room small and basic but fine for my purposes

    Stayed in June 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Warm at night and noisy neighbors

    Stayed in May 2017

  • Reviewed: 31 March 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    internet slow

    Stayed in March 2017

  • Reviewed: 7 March 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very slow Wifi, very old towels in the bathroom, rooms rather small. There no parking close to the hotel.

    Stayed in March 2017

  • Reviewed: 6 March 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift a bit slow!

    Fantastic breakfast, very helpful and friendly staff.

    Stayed in March 2017

  • Reviewed: 30 January 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    nothing

    I found the staff very kind, comfortable room and a hearty breakfast I enjoyed the proximity of the metro

    Stayed in January 2017

  • Reviewed: 23 January 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Good stay, very close to the exhibition venue.

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Food at the restaurant

    Clean and stylish bathroom

    Stayed in December 2016

  • Reviewed: 18 September 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Air conditioning only in superior rooms.

    Friendly and helpful staff.

    Stayed in September 2016

  • Reviewed: 23 August 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was great

    Lovely room, comfy and cleaned every day, staff were super friendly and helpful

    Stayed in August 2016

  • Reviewed: 2 July 2016

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A little bit dated rooms. Verry slow internet

    Super Location for the premium fair

    Stayed in June 2016

  • Reviewed: 23 June 2016

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the subway, so easy to get around. No complaints

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 April 2016

    • Business trip
    • Solo traveller

    Location is a bit away from the very center. But the metro station is literally across the street from the hotel so not a big problem.

    So glad I gave this place another chance! It has improved immensely since 5 years. The room is spacious and comfortable, staff is super friendly and breakfast just excellent.

  • Reviewed: 24 March 2015

    • Business trip
    • Solo traveller

    You can hear the trains going past the hotel during the day, but I never had an issue during the nights! All very quiet.

    Overall the hotel was exactly how I would expect it to be. Clean, friendly staff and near my location of business

  • Reviewed: 9 March 2015

    • Business trip
    • Solo traveller

    No safe in the room, outdated furniture, towels could have a better quality

    Excellent located, 2 minute walking from the underground, direct connection with the city center and the ICC Exhibition Center. Excellent breakfast, free Wi-Fi throughout the hotel, comfortable bed, great staff

  • Reviewed: 26 January 2015

    • Leisure trip
    • Solo traveller

    -Berlin fashion week was taking place during my visit, (i didnt realise) Was extremley noisy. Not the hotels fault

    Great location, right next door to a U bahn station.

  • Reviewed: 23 January 2015

    • Leisure trip
    • Couple

    Great experience, especially considering the low cost. Comfortable room, helpful staff. Located right next to a U-Bahn station in a cool neighborhood, but the nearest streets are completely dull, if you wish to go out without transportation.

  • Reviewed: 11 April 2016

    • Leisure trip
    • Group

    Everything was ok for the Hotel category and the price paid.

    Good location, very close to the underground. Quiet and cosy. Really value for money!

  • Reviewed: 6 January 2016

    • Leisure trip
    • Group

    The rooms should have a safe for personal items.

    Loved the friendly staff, breakfast was great and those staff members as well, especially Esteban.

  • Reviewed: 3 January 2016

    • Couple

    Location

  • Reviewed: 14 December 2015

    • Leisure trip
    • Couple

    Having to pass a few smokers on the way to breakfast

    Close to Museums, close to Gleisdreieck, Freshly sqeezed OJ for breakfast

  • Reviewed: 8 December 2015

    • Leisure trip
    • Couple

    Very nice hotel in quiet surroundings close to U bahn

  • Reviewed: 1 December 2015

    • Leisure trip
    • Solo traveller

    Noise from the railway line nearby

    Location, staff

  • Reviewed: 15 November 2015

    • Leisure trip
    • Couple

    The room was`nt ready on time

    Localization: 10 minuts walk to Sony Center

  • Reviewed: 14 September 2015

    • Business trip
    • Solo traveller

    Really bat internet connection (Wifi), breakfast too expensive

    Clean and good location close to the Ubahn

  • Reviewed: 11 July 2015

    • Business trip
    • Solo traveller

    No aircon in some rooms, wifi was pretty bad. Not much food around it

    Near Premium Fair and U-Bahn station. Comfortable bed. Staff was nice

  • Reviewed: 25 June 2015

    • Business trip
    • Solo traveller

    Availability, at short notice, of meeting room

  • Reviewed: 9 June 2015

    • Leisure trip
    • Group

    No airconditioning in room

  • Reviewed: 13 April 2015

    • Business trip
    • Solo traveller

    WIFI sucks.

    Everything was great except WIFI.

  • Reviewed: 8 January 2015

    • Leisure trip
    • Couple

    Not much

    Great location on the train station. Easy travel around the city.

There are also 24 reviews without text. These impact the overall review score.

Showing 1 - 62

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