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Reviews of Mercure Hotel Greifswald Am Gorzberg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Am Gorzberg, 17489 Greifswald, Germany

#9 of 13 hotels in Greifswald

Guests' Choice

Review score

Based on 403 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.7

  • Location

    7

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    7.6

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Showing 1 - 23

  • Reviewed: 23 June 2018

    9.2
    Good hotel to say in as a base for day-trips to Greifswald, Stralsund, Ruegen etc.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The meals could be improved a bit.

    Performance-to-price ratio is ok. Rooms are very clean, although a bit small. Breakfast is great, but meals are a bit expensive for what is served. The meal-of-the day (Tagesgericht) is included if you pay for breakfast, but I would rate the meal as average. Mini-bar was included at no charge. Location is excellent for day-trips in the surrounding area. Great location! PS. Somehow you cars navigation system may not find the hotel on the first try. Not a fault of the hotel, but a fault of the database. It still worthwhile to locate the hotel!

    Stayed in June 2018

  • Reviewed: 19 June 2018

    6.7
    Probably the best/most convinient Greifswald can offer.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Need a car to go to the city centers were there Restaurants are, bed was not so comfotable

    Probably the best/most convinient Greifswald can offer. It’s clean and facility is ok.

    Stayed in June 2018

  • Reviewed: 15 August 2017

    5.8
    Okay Hotel 10 minutes drive from Greifswald city centre.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    but when we asked if we could bring breakfast up in the room for our children (which we paid 15 Euros for per child), they had to ask the hotel manager if it was okay, and then we had to promise that the kids didn't come down for breakfast later. Supper was included in the 15 Euros, but we only ate it once, as it was rather tasteless. I would prefer that we could choose only to pay for breakfast, and not for supper included. The beds were rock hard, especially for my already sore back.

    Okay Hotel 10 minutes drive from Greifswald city centre. The staff were friendly, and the rooms were clean, but with very dull interior. The breakfast was very nice, with a big selection of various food.

    Stayed in July 2017

  • Reviewed: 31 December 2016

    10
    Recommend if traveling to this area,Mercur hotel is your place
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No recollection for bad feeling

    Comfortable bed, perfect room temperature, vaucher for dinner,feshed cooked food, foamy beer, excellent breakfast, friendly staff

    Stayed in December 2016

  • Reviewed: 22 May 2018

    9.2
    traveling with 2 dogs isn’t easy, but the Mercure in...
    • With a pet
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    nothing to complain about

    traveling with 2 dogs isn’t easy, but the Mercure in Greifswald made us and our pets very welcome! Many thanks!

    Stayed in May 2018

  • Reviewed: 21 May 2018

    8.3
    Alles ok
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nettes Personal Komfortable Betten

    Stayed in May 2018

  • Reviewed: 6 November 2017

    9.6
    Great place to stay at in Greifswald.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    -

    Very friendly staff. Room size easily fits a baby bed. Good restaurant and breakfast buffet.

    Stayed in November 2017

  • Reviewed: 2 June 2017

    9.2
    Minibar free of charge
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Elevator could be improved as one for the whole house is not enough.

    Minibar free of charge

    Stayed in June 2017

  • Reviewed: 1 June 2017

    8.8
    Site visit trip
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    English speaking for personnel

    Breakfast

    Stayed in May 2017

  • Reviewed: 23 March 2017

    9.2
    WiFi not free
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    WiFi not free Breakfast expensive (15 Euro extra)

    Stayed in March 2017

  • Reviewed: 17 December 2016

    7.5
    Bed
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom smelled like urine, some fungus in the shower,

    Bed

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 19 March 2016

    8.3
    Staff are very nice , shower is great , restaurant serves...
    • Business trip
    • Solo traveller

    The room was too hot even with thermostat off , better pillows would be appreciated

    Staff are very nice , shower is great , restaurant serves good food.

  • Reviewed: 5 November 2015

    9.6
    I had a very comfortable room.
    • Business trip
    • Solo traveller

    I had a very comfortable room. The hotel is well maintained. The staff is friendly and most understand English well enough to communicate. Breakfast was excellent. The hotel is about 3km from the center of Greifswald. I would not hesitate to stay there again

  • Reviewed: 9 August 2015

    6.7
    Friendly staff, they found us another room on the other side...
    • Leisure trip
    • Family with young children

    Far from everything, bed was too soft so for people with back problem its not easy, they offered us a "free dinner" becoz of last minute booking but actually it was a roll with tomato sauce in it and a bit of cheese on top -no taste at all. Better not to offer anything!

    Friendly staff, they found us another room on the other side as our side was under sun and it was too hot, free parking, breakfast was reasonable but not exceptional, free minibar

  • Reviewed: 22 July 2015

    9.6
    - They could speak English (apparently it is not that common...
    • Leisure trip
    • Couple

    - They could speak English (apparently it is not that common in Germany) - They were opened in the middle of the night and made no problem for checking in that late (from my experience also seems not to be standard in Germany) - Really comfortable beds! - Free minibar (just a beer, small wine and a couple of other drinks but it's first time I encountered something like this)

  • Reviewed: 10 April 2015

    6.7
    Fair price.
    • Leisure trip
    • Couple

    Breakfast expensive relative to room and to breakfast. Location in business park, far from centre of town - be sure to have a car. Room over heated, only to get air was to open whole window that is the size of a door.

    Fair price. Free drinks from minibar. Friendly staff.

  • Reviewed: 13 November 2015

    7.1
    Staff sorted out my room change request without a fuss.
    • Leisure trip
    • Couple

    Staff sorted out my room change request without a fuss. The breakfast is excellent.

  • Reviewed: 11 October 2015

    4.2
    Rooms are good
    • Leisure trip
    • Family with young children

    One of the staff was very very unpolite.

    Rooms are good

  • Reviewed: 8 October 2015

    10
    The staff were extremely helpful with all of our needs
    • Couple

    The staff were extremely helpful with all of our needs

  • Reviewed: 29 September 2015

    7.5
    Free Mini Bar
    • Leisure trip
    • Family with young children

    cheap equipment - toilet seat - mounting

    Free Mini Bar good bed

  • Reviewed: 4 August 2015

    10
    It was a really nice stay and the city it's so cute!
    • Leisure trip
    • Family with young children

    It was a really nice stay and the city it's so cute!

  • Reviewed: 28 June 2015

    8.3
    Fast check-in, I was so tired, I'd just walked 20 miles
    • Leisure trip
    • Solo traveller

    It was too far to town in the evening (but a pleasant morning walk)

    Fast check-in, I was so tired, I'd just walked 20 miles

  • Reviewed: 21 June 2015

    4.2
    They gave me a twin room
    • Family with young children

    The staff attitude and forceful charges

    They gave me a twin room

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 23

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