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Reviews of Hotel Miramar This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Friedrichstr. 43, 25980 Westerland, Germany

#8 of 30 hotels in Westerland

Guests' Choice

Review score

Based on 352 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.1

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.6

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 - 13

  • Reviewed: 29 August 2018

    9.2
    VERY GOOD STAY, HOTEL DIRECTLY ON THE BEACH AND COULD SWIM EVERY MORNING. VERY COMFORTABLE.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights

    THE ROOM WE BOOKED WAS WITH A BALCONY AND SEA VIEW. THE ROOM RECEIVED WAS IN THE ROOF WITH NO BALCONY AND ONLY SMALL WINDOWS, IT WAS ON THE SEA FRONT AND DID HAVE A SEA VIEW BUT LIMITED. NOT AS IN THE BROCHURE.

    BREAKFAST WAS VERY GOOD WITH A GREAT SELECTION OF FRUIT, BREADS, CHEESES, HAMS, AND ANYTHING ONE WOULD DESIRE TO MAKE BREAKFAST INTO A BRUNCH. DINING ROOM WAS BEAUTIFUL WITH SUPERB VIEWS OF THE SEA AND BEACHES AND SERVICE EXCELLENT.

    Stayed in August 2018

  • Reviewed: 2 May 2018

    9.2
    Excellent location, beautiful interiors, very helpful and...
    • With a pet
    • Leisure trip
    • Group
    • Double Room Landside
    • Stayed 3 nights

    I have booked a room with "shore view", but the room didn't have any view, I could only see the windows of other rooms. This was unfortunate. We had dinner in the hotel restaurant on the day of our arrival - nothing special for the price charged, my salmon was overcooked and asparagus was plane.

    Excellent location, beautiful interiors, very helpful and friendly staff (reception, restaurant, bar, housekeeping), reach buffet breakfast, great selection of fruits and cheese, as well as hot daily breakfast suggestions. Free taxi shuttle to the train station.

    Stayed in May 2018

  • Reviewed: 25 September 2017

    6.3
    mostly disappointing, we will not go there again
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    bed mattresses were really poor, smoke in the lobby, undertrained staff with language barrier (poor English and German), breakfast was average at best, the rooms close to the staircase are noisy, as the average age of people was very high we felt a bit misplaced, very few rooms with west (real good sea) view, north view is also sold as sea view, which might be technically correct but then also disappointing, so watch out what you pay for

    the location is awesome and we liked the sauna in the basement; the buildingis quite charmeful

    Stayed in September 2017

  • Reviewed: 4 August 2017

    10
    Perfect SYLT vacation
    • Leisure trip
    • Couple
    • Double Room Landside
    • Stayed 3 nights

    Smoking was allowed in the bar

    Excellent hotel with a luxury feeling in every detail, very friendly staff, spacious, clean and elegant rooms and a nice spa.

    Stayed in August 2017

  • Reviewed: 8 April 2018

    7.9
    Superb service
    • Leisure trip
    • Family with young children
    • Single Room Landside
    • Stayed 3 nights
    • Submitted via mobile

    Superb service

    Stayed in April 2018

  • Reviewed: 15 October 2017

    9.6
    Rundum First Class
    • Leisure trip
    • Solo traveller
    • Single Room Landside
    • Stayed 3 nights
    • Submitted via mobile

    Rundum First Class

    Stayed in October 2017

  • Reviewed: 1 November 2016

    9.6
    best location, excellent facilities, wonderful breakfast
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights

    it's very expensive

    best location, excellent facilities, wonderful breakfast

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 September 2015

    7.9
    The breakfast and the location are excellent.
    • Leisure trip
    • Couple

    The waiters are slow, even if there are many of them around during breakfast. The rooms are large, but the furniture looks like the hotel didn't change in the last 20-30 years.

    The breakfast and the location are excellent. The pool is excellent.

  • Reviewed: 5 August 2015

    9.6
    their wicker tanning beds, spa, pool, champagne at the...
    • Leisure trip
    • Group

    their wicker tanning beds, spa, pool, champagne at the breakfast buffet, beauty of their rooms, bar area, helpful staff and they literally have the best piece of property on the beach.

  • Reviewed: 23 June 2015

    8.3
    Top service, incredible staff top to bottom!
    • Leisure trip
    • Couple

    As stated already by other reviews: beds are split (2 single combined); can't even offer a full queen or king bed as an option for couples. Very inadequate for a 5 star... Couples here for special getaway, should sleep else where...

    Top service, incredible staff top to bottom!

  • Reviewed: 5 January 2015

    5.4
    When the food did arrive, the quality was very nice, however...
    • Leisure trip
    • Family with young children

    Poor staff service for a 5 star hotel. No manager available to communicate grievances to. We were not advised that the hotel would not be catering for NY eve meals. After a lot of communication back and forth we were eventually offered a meal in the room. Very disappointing considering we had paid to upgrade in one of their most expensive suites. Every room service order was wrong, staff were rude and inexperienced. No apologies offered. Staff were there only for a few days therefore no one cared about the service provided. When you book a 5 star hotel paying over 500 euros a night, you expect service. Breakfast is a fiasco, and don't even try to have breakfast in the room. The hotel took our room service order and then delivered what they wanted. Even after spending 30 mins explaining the order and following up to ensure that it would be delivered. The beds are uncomfortable, room cleanliness can be improved. The hotel is a smoking hotel, so all the rooms smell of cigarette smoke. I believe this should be highlighted when booking a room. It has definitely ruined the break we were so looking forward to.

    When the food did arrive, the quality was very nice, however the standards were not consistent. Close to the beach.

  • Reviewed: 25 October 2015

    10
    Smoking in the bar
    • Business trip
    • Couple

    Smoking in the bar

  • Reviewed: 28 June 2015

    8.8
    Grandhotel-Atmosphäre, stilvolle Bar, gepflegter Service,...
    • Leisure trip
    • Couple

    Zu wenig Aufzüge,

    Grandhotel-Atmosphäre, stilvolle Bar, gepflegter Service, sehr freundliche Mitarbeiter, strandlage

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 13

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