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Reviews of Hotel Moers van der Valk This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Krefelder Strasse 169, 47447 Moers, Germany

#5 of 8 hotels in Moers

Guests' Choice

Review score

Based on 722 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8

  • Facilities

    8

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    8.2

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Showing 1 - 75

  • Reviewed: 6 June 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and modern with nice relaxing atmosphere. Nice and close to the highway, but far enough away not to hear it. Lots of free parking and good WiFi in your room.

    Stayed in June 2018

  • Reviewed: 4 June 2018

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    although the meat and fish is ok, their restaurant offers a very limited choice of non-creative dishes; we preferred the Italian restaurants downtown e.g. Scoozy, Il Mulino.

    spacy rooms with large functional bath, comfortable beds, welcome water in your room, free parking, next to Schlosspark (walking, jogging, swimming), 30 min. walk to town centre through green areas, Extremely friendly and helpful staff.

    Stayed in June 2018

  • Reviewed: 3 June 2018

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel is next to a busy road and the room was quite noisy even with the window closed (we were at the front of the hotel which is closest to the road). When we stayed the weather was warm and quite humid. As there is no air conditioning, the only way to cool the room was to open the window which increased the noise.

    The staff were all very friendly. The room was a good size and spotlessly clean. The restaurant was great for an evening meal and the buffet breakfast was very good.

    Stayed in May 2018

  • Reviewed: 11 May 2018

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Brakfast staff were not very attentive and paying é13.00 for breakfast is too expensive.

    Location was the reason for this hotel. as very clean and well priced. Ideal if you drive a Tesla

    Stayed in May 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Not much to say about the hotel and its facilities as my night/stay was really short. Check-in and -out very efficient. Room spacious with comfy bed and nicely refurbished bathroom. Not the poshest Van der Valk Hotel that I have slept in, but generally up to the impeccable standards of the chain.

    Stayed in April 2018

  • Reviewed: 15 February 2018

    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Meals quite expensive and not much variety on the menu card. I believe this is because of the winter period.

    Well positioned for the motorway. Charming place by a lake and park

    Stayed in February 2018

  • Reviewed: 23 November 2017

    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The entrance to the car park is hard to find in the dark. It would have been good to have a kettle with tea & coffee in the room

    The room was spacious and well-equipped. Good to have bath and shower.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I believe they need more staffing at high customer booking times. The front desk and the wait staff worked really hard.

    The bed was nice and comfortable.

    Stayed in November 2017

  • Reviewed: 6 November 2017

    • Couple
    • Standard Double Room
    • Stayed 2 nights

    We booked a non smoking room but as we arrived they gave us a smoking one ! It was really disgusting. So we went back and asked for another one, but the only one available was the room for disable persons. That was a bad experience since we had book in advance. The staff was not very friendly, but maybe that has to do with the local culture.

    The breakfast was very good. The bed was comfortable. Very big parking available.

    Stayed in November 2017

  • Reviewed: 14 October 2017

    • Group
    • Standard Double Room
    • Stayed 2 nights

    The 2 single beds put together to form double bed was not comfortable and their was no tea facilities in the rooms. This is the third time i am using the hotel but no improvement

    the park near location good for walking, the cleanness and easy access from airport

    Stayed in October 2017

  • Reviewed: 2 October 2017

    • With a pet
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The restaurant, we ordered food for two people, we ate separately, they had forgotten the second persons order, when it arrived the chicken was partially cooked when we commented about it the restaurant manager made us feel bad about complaining, after he went to the kitchen and confirmed we were correct he only then removed it from the bill, but the bill again had to be altered as an additional drinks which we did not have was included. An apology was forthcoming through gritted teeth. Everyone can make a mistake however the attitude was unacceptable.

    Location near to motorway as it was somewhere to stop enroute to another destination, otherwise there is not much of a reason to stop here. Pet friendly with small park next door. Easy parking. Clean and modern. Large room.

    Stayed in September 2017

  • Reviewed: 17 September 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I asked for a quiet room as I completed my booking, but got a room towards the main street.Opening the window was out of question, due to the noisend,that was the only downer during our one night stay. In the bathroom are no towel holders, which should be a basic standard in a hotel/bathroom!!

    The style of the interior of the Hotel and the the rooms are very nice. The walk to the room was like being in a maze, looking for the exit/entrance. However, I'd recommend this Hotel, because the price is very low for what you get.

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    double bed had two single mattresses with a gap in-between, the mattresses moved apart during the night

    plenty of parking spaces, bath and extra shower in the bathroom

    Stayed in September 2017

  • Reviewed: 15 August 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Not very "suitcase" friendly with all the steps and different levels. Staff were as cold as ice, in fact the most unfriendly staff I've encountered in 30 years of travel.

    Stayed in August 2017

  • Reviewed: 5 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were a little hot at night, no air conditioning

    Nice big room, with modern decor. Fantastic location, breakfast was very nice. All round a great hotel for visiting the area.

    Stayed in July 2017

  • Reviewed: 19 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The receptionist lady refused to speak English and continued to address me in German. The room could to with air conditioning. The shower could to be a thermostatic tap. given the shower head is fixed, it is an unpleasant activity to adjust the water temperature.

    Large room and bath room with bath and separate shower, ample parking

    Stayed in May 2017

  • Reviewed: 3 May 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The reception was not particularly friendly. Smile more, please :-) Our room was a very long walk from the reception. Was there nothing closer? Breakfast was available but quite expensive €32- for two people.

    The hotel was conveniently close to the expressway. There was a nice, large park just behind the hotel for running or walking. The town of Moers was close by with many restaurants and shops.

    Stayed in May 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Expensive breakfast, long distance between the reception and rooms

    Free Parking, nice and big room, cleanliness, nice lobby and beautiful park close by the hotel, free and good WiFi internet

    Stayed in March 2017

  • Reviewed: 22 March 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Not-so-good coffee at breakfast, remote location (can be a positive for some, just don't expect to go sightseeing without a car).

    Excellent choice at breakfast, very warm feeling of the hotel (e.g. a fire place in the lobby), spacious and clean room

    Stayed in March 2017

  • Reviewed: 1 December 2016

    • Business trip
    • Solo traveller
    • Comfort Double Room with Park View
    • Stayed 1 night

    The food. When having sent back a sauce which was a regular gravy but promised to be a raspberry sauce they took it back, mixed some jam into it and brought it back out

    The bed was comfortable

    Stayed in November 2016

  • Reviewed: 6 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Check out staff who dealt with our payment on departure. Needs some training in the manner and tone of how she treats customers.

    Quick check in. Easy parking.

    Stayed in September 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing negative at all and only a suggestion for improvement. A family room for 2 adults and 2 children would be fantastic, rather than having us split in 2 rooms.

    Rooms where amazing, super clean and comfortable. A good night's sleep and an amazing breakfast was just what we needed after a long day of travelling. Staff is very friendly too. Beautiful place all around.

    Stayed in August 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Could become quite noisy (appears to be a favoured wedding reception location).

    Quality breakfast, good room, spacy parking lot. Plus their 'home grown' mints :)

    Stayed in July 2016

  • Reviewed: 11 July 2016

    • Business trip
    • Couple
    • Comfort Double Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    The car park wasn't clean it had a lot off stones and screws putcure my car tyre

    It was very clean and comfortable good location for stop over on long journey

    Stayed in July 2016

  • Reviewed: 7 July 2016

    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Can get hot on warm summer nights. No air conditioning. Dinner average.

    Excellent situation for travellers. Spacious hotel with large comfortable rooms, bathroom with bath and shower. Hotel is next to a park which is pleasant and great for the dog. .

    Stayed in June 2016

  • Reviewed: 11 June 2018

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    no such thing

    Everything was perfect. as always. I love this hotel and will always come back here. rooms. food, personel. Perfect.

    Stayed in June 2018

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Comfort Double Room with Park View
    • Stayed 3 nights

    Noisy fire doors doors slamming at night next to room 14

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of air conditioning.

    All staff were efficient and friendly. Rooms were comfortable and clean .

    Stayed in June 2018

  • Reviewed: 15 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Superb friendly staff. Fantastic hotel with excellent spacious rooms.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room a fair walk from the entrance through 3 or 4 corridors

    Lovely position next to a huge park and huge bedroom

    Stayed in May 2018

  • Reviewed: 5 March 2018

    • Business trip
    • Group
    • Comfort Double Room with Park View
    • Stayed 1 night

    restaurant service poor we walked out after waiting too long to be given menus and no request for drinks order

    Stayed in February 2018

  • Reviewed: 13 February 2018

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice location for travellers.

    Stayed in February 2018

  • Reviewed: 7 February 2018

    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    Comfortable beds and great food.

    Stayed in February 2018

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet was slightly cold

    Nice refurbished hotel

    Stayed in November 2017

  • Reviewed: 10 December 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Restaurant - excellent.Staff - fabulous. Everything was perfect.

    Stayed in December 2017

  • Reviewed: 30 October 2017

    • Couple
    • Standard Double Room
    • Stayed 1 night

    Modern shower with seperate knobs! We almost unexpected got burned with too hot water and had to adjust frequently.

    Stayed in October 2017

  • Reviewed: 1 October 2017

    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Comfortable bed,delicious food,

    Stayed in September 2017

  • Reviewed: 23 September 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    WiFi without hassle , logcodes not nessery iT just works

    Stayed in September 2017

  • Reviewed: 7 September 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location and facilities

    Stayed in August 2017

  • Reviewed: 26 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Lack of kettle in room

    Everything

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Too much walking from reception to rooms

    Very nice park around the hotel. Excellent food

    Stayed in August 2017

  • Reviewed: 1 August 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast should of been a lot better for the price that it was, paid €16 was worth about €6 but apart from that it's a fantastic hotel.

    Stayed in July 2017

  • Reviewed: 17 June 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The rooms do Need some renovation, but they were clean at least. Okay for one night is my resumee.

    Value for Money was okay

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Business trip
    • Solo traveller
    • Comfort Double Room with Park View
    • Stayed 1 night

    Redecorate!!! Everything is dark brown! Food = too much sauce, not fresh! 70-ies feeling both in interior decoration and food!

    Stayed in June 2017

  • Reviewed: 12 June 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    24 hour reception

    Stayed in June 2017

  • Reviewed: 12 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Price is a little bit higher.

    5 mins to train station, clean and cozy rooms and very good wifi connection.

    Stayed in May 2017

  • Reviewed: 14 April 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    A good park for running or walking just next door, and plenty of green around

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Restaurant could be better. It's freezing inside and the food is tasteless.

    Clean and spacious room, nice bed, very good location.

    Stayed in April 2017

  • Reviewed: 12 March 2017

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast far too expensive. No tea/coffee making facilities in room.

    Stayed in March 2017

  • Reviewed: 12 March 2017

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    location

    Stayed in March 2017

  • Reviewed: 22 January 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Nice design, comfortable rooms. Good breakfast.

    Stayed in January 2017

  • Reviewed: 6 January 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    Problem paying at check out. A young girl with no experience

    Stayed in January 2017

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great breakfast,rooms very clean,fantastic hotel

    Stayed in December 2016

  • Reviewed: 13 October 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room with Park View
    • Stayed 10 nights
    • Submitted via mobile

    Nothing to complain about.

    Everything was excellent.

    Stayed in October 2016

  • Reviewed: 25 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is quite a lot of noise from the nearby Road.

    The rooms are large and the beds wonderfull

    Stayed in August 2016

  • Reviewed: 23 August 2016

    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too hot in room on summer.

    English language in menu book.

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Rooms were beautiful, spacious, clean, very comfortable, service was excellent and food was great.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No problems.

    Baby chair for meals.

    Stayed in July 2016

  • Reviewed: 13 July 2016

    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tea and cofee facilities in the room

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    It was nice hotel!!!

    Stayed in July 2016

  • Reviewed: 21 June 2016

    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The room and the bed was very comfort

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 March 2016

    • Business trip
    • Group

    Cleaning staff must have missed the shoe cleaning equipment in the wardrobe: carto boxes were empty!

    Excellent food and restaurant service. The hotel: building, room and surroundings: very good.

  • Reviewed: 26 February 2016

    • Business trip
    • Solo traveller

    Cleanless in the room, state of room (old), staff approach to clients, noise in the room from nearby highway, matrace in bed

    Wifi in the room, the reception / bar area

  • Reviewed: 14 February 2016

    • Family with young children

    Bruschetta's... And too many doors in the corridor to go through, a bit of a struggle with the luggage.

    Bar is quite lovely. Beds are comfortable and spacious - good sleep! Breakfast is good, nicely served, fresh, enough choice for everyone. Plus a cousy morning atmosphere and a nice outlook from the restaurant.

  • Reviewed: 10 February 2016

    • Business trip
    • Couple

    Because I left early for a meeting, my wife, who walks with crutches had to breakfast alone. None of the staff offered to help her collect her food or drink from the breakfast bar. In fact, she felt she was in the way of more agile guests and eventually abandoned the attempt to obtain a drink.

    Reception staff were excellent as was the young waiter who served dinner

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    I have booked a non-smoking room and was notified that at the arrival that only smoking room is available. Could not sleep very well in smoking room and felt bad in the morning breathing all night. Not satisfied.

  • Reviewed: 30 October 2015

    • Leisure trip
    • Couple

    Could have used more staff in the breakfast area. I felt the hallway carpet to our room was very dirty.

    Nice location for serving our purposes. The park in back was very pleasant to walk around. The hotel is a very nice place, well decorated and comfortable.

  • Reviewed: 11 August 2015

    • Business trip
    • Solo traveller

    Very poor and old room condition, bad smell of the carpets, poor quality of the guest amenities. Night shift staff was very rude and unhelpful. No attention to the guest when you enter the breakfast saloon.

  • Reviewed: 19 July 2015

    • Leisure trip
    • Couple

    Really poor breakfast. You had lots of waitresses around but they were too busy talking and not checking the food on the hot trays. No bacon and no sausages so I told this to one of your waitresses and she checked but she didn't have the decency to tell me when or how long before it would be back on the trays when she walked in front of me 1 minute later. That is very bad!

    Your front desk staff were excellent all the time

  • Reviewed: 5 May 2015

    • Leisure trip
    • Couple

    We only stayed one night as a stop over on our journey. The room was clean and bright and the bed was very comfortable. The staff were all very helpful and pleasant. The food was also very good. We intend to return sometime in the future for a longer stay.

  • Reviewed: 16 March 2015

    • Business trip
    • Couple

    Good location. Just a short distance from the autobahn. Friendly welcome at reception. Confortable room with with spotlessly clean bed linen. Brilliant rain shower in bathroom. Really good breakfast.

  • Reviewed: 17 March 2016

    • Business trip
    • Solo traveller

    Spatious room. Enough parking at the hotel. Nice interior in all areas (restaurant, bar and room/bathroom).

  • Reviewed: 19 January 2016

    • Leisure trip
    • Family with young children

    Great hotel, clean comfortable rooms and nice breakfast.

  • Reviewed: 17 January 2016

    • Leisure trip
    • Couple

    5 flies buzzing us in restaurant for dinner but food waslovely

    lovely room free instant wifi

  • Reviewed: 11 October 2015

    • Leisure trip
    • Couple

    Noisy room next to extractor fan that was on all night. Noisy guests having a party until 3.00am

    Quality hotel with good facilities

There are also 33 reviews without text. These impact the overall review score.

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