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Reviews of Hotel Monopol This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Springestrasse 9, 45894 Gelsenkirchen, Germany

#5 of 14 hotels in Gelsenkirchen

Guests' Choice

Review score

Based on 556 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.8

  • Location

    8.6

  • Facilities

    8

  • Staff

    9

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 - 29

  • Reviewed: 6 July 2018

    7.9
    Relaxing and spacious room, noiseless despite 2 large...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Wi-Fi was disappointing; low band rate and frequent disconnections. Parking for few cars but you can use the side road, in case.

    Relaxing and spacious room, noiseless despite 2 large windows facing the main street. Great restaurants at walking distance as well as a nice and pleasant pedestrian shopping area.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    7.9
    Nice and clean.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night

    Small parking. Lift does not service all floors. No restaurant inside despite it was quoted on booking.

    Nice and clean. Good restaurants at walking distance.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    8.3
    Decent hotel with renovated rooms in the Gelsenkirchen Buer...
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Decent hotel with renovated rooms in the Gelsenkirchen Buer area, with a small shopping centre across the street of the hotel. The owners are friendly, the beds are very good and the breakfast is excellent.

    Stayed in May 2018

  • Reviewed: 29 August 2017

    8.8
    Good but it was for Work not Pleasure
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    nothing to complain about really.

    I travel for Business, so I look for places near my job site and walking distance from restaurants and similar businesses and this was within 1 minute walking from a good restaurant, it was very clean and modern.

    Stayed in August 2017

  • Reviewed: 7 July 2017

    7.1
    Very nice staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    It was not in the main hotel. Old building smell. Tell them you have been there before when they ask.

    The room itself was nice, but it smelled like old building. The room was not at main hotel. It was in an old building beside the hotel. Very strange.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    5.4
    The room was really large, with a separate kitchen if you...
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    This is not a proper hotel, there are separate buildings with rooms like small apartments. The problem is, there is no smoke alarm or anything to prevent people from smoking in the rooms. So, they smoke everywhere, in the rooms, in the kitchen, everywhere. You can not get rid of the smell in the room, it comes from all furniture, curtains, carpet etc. I do not recommend this place for families. The breakfast is cheap (6.5 Euro per person) and it is not good. The breakfast saloon is nice but.

    The room was really large, with a separate kitchen if you need it. The location was also ok, near shopping and restaurants.

    Stayed in July 2017

  • Reviewed: 18 April 2017

    8.8
    Great Staff. Good Food and Shopping option around. Close to public transport.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Excellent staff. They were really helpful. Location is perfect. Buses and Trams stops right next to the Hotel. Very near to a shopping street, it is also near to all kinds of restaurants. VELTINS Arena is just 3 stops away in the tram 302.

    Stayed in April 2017

  • Reviewed: 12 April 2017

    10
    Town centre so close
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was excellent,as usual. Room was very comfortable and included all that was needed. Location for Buer centre is excellent and many other things close by. Free parking is a bonus

    Stayed in April 2017

  • Reviewed: 31 May 2018

    10
    Everything , the hotel is excelent !
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything , the hotel is excelent !! The staff is very very helpful and kind !!!

    Stayed in May 2018

  • Reviewed: 27 May 2018

    8.3
    Very comfortable stay, but accommodations a bit spartan for...
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Very comfortable stay, but accommodations a bit spartan for the price.

    Stayed in May 2018

  • Reviewed: 13 May 2018

    7.5
    Staff is friendly.
    • Business trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    pillow is not confortable, bed is very soft.

    Staff is friendly.Parking is convienience!Very close to the center.

    Stayed in May 2018

  • Reviewed: 1 April 2018

    5.0
    Location
    • Business trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room size, no coins at the reception

    Location

    Stayed in March 2018

  • Reviewed: 24 January 2018

    9.6
    staff behavior
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    staff behavior

    Stayed in January 2018

  • Reviewed: 4 August 2017

    8.3
    Location,
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Location,

    Stayed in August 2017

  • Reviewed: 17 April 2017

    7.9
    The pillow litlle uncomfortable
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No vat

    The pillow litlle uncomfortable

    Stayed in April 2017

  • Reviewed: 29 December 2016

    8.3
    Friendly staff and renovated rooms.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    It smelled a bit.

    Friendly staff and renovated rooms.

    Stayed in December 2016

  • Reviewed: 14 October 2016

    9.6
    Everybody was extremely competent, friendly and helpful
    • Solo traveller
    • Comfort Single Room
    • Stayed 16 nights

    Everybody was extremely competent, friendly and helpful

    Stayed in October 2016

  • Reviewed: 14 August 2016

    4.6
    U can get better for that amount.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not worth the price...a 2star room for a 4star amount paid.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 12 August 2015

    9.6
    Room was very clean and comfortable.
    • Leisure trip
    • Solo traveller

    Lack of Internet, small tv set, limited breakfast choices, lack of mini bar in the room, a bit expensive.

    Room was very clean and comfortable. Friendly and helpful staff. Well sound proofed rooms. Excellent position.

  • Reviewed: 21 February 2015

    7.5
    The room ok
    • Family with young children

    They put us to pay the garage - parking without offering the alternative of free parking how was on the reservation informations

    The room ok Breakfast very good and consistent

  • Reviewed: 1 February 2015

    9.2
    Great location.
    • Business trip
    • Group

    Are room was in the building next to the main hotel, which we were not told about when we booked.

    Great location.Car parking easy. Good value breakfast. Good value rooms.

  • Reviewed: 13 May 2016

    7.9
    Reception was really friendly, location is close to center
    • Business trip
    • Solo traveller

    Close to bus station, a lot of unpredictable passagers

    Reception was really friendly, location is close to center

  • Reviewed: 13 April 2016

    9.6
    Staffs are warming and freindly, Room is large and clean...
    • Leisure trip
    • Solo traveller

    Staffs are warming and freindly, Room is large and clean,Good location,I love this hotel.

  • Reviewed: 21 January 2016

    9.2
    hospitality
    • Business trip
    • Solo traveller

    hospitality

  • Reviewed: 19 January 2016

    4.2
    By far the worst hotel I've been to.
    • Business trip
    • Group

    Loud, cold, stinks.

    By far the worst hotel I've been to.

  • Reviewed: 28 October 2015

    8.3
    Breakfast
    • Leisure trip
    • Group

    No mini bar Weak wifi

    Breakfast Large rooms Good location Public transport Parking

  • Reviewed: 26 October 2015

    8.3
    Friendly staff, nice, clean and quiet rooms.
    • Leisure trip
    • Group

    Friendly staff, nice, clean and quiet rooms.

  • Reviewed: 1 September 2015

    10
    Very friendly and helpful stuff.
    • Solo traveller

    Very friendly and helpful stuff. In the middle of the centre but closed by parks.

  • Reviewed: 8 February 2015

    7.1
    Breakfast was outstanding and excellent value.
    • Business trip
    • Group

    Hairs on pillow, unable to pay by card pre 730am

    Breakfast was outstanding and excellent value. Rooms were big enough.

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 29

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