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Reviews of Hotel Monopol

Poststraße 42, 40721 Hilden, Germany

#2 of 13 hotels in Hilden

Guests' Choice

Review score

Based on 349 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.5

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Showing 1 - 54

  • Reviewed: 6 July 2018

    8.3
    Nice and firm bed, small but cosy room with very large...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Very noisy location - the rooms look just to the nearby train station. No elevators - so if you travel with a lot of luggage, this might not be the hotel for you... No air conditioning in the room - so in case it is warm, you have to have the window open, and you hear the trains passing by... Unpractical towel storage in the bathroom - before you take a shower you must put the towel in the bathroom sink (?), as there are no hangers or holders nearby...

    Nice and firm bed, small but cosy room with very large windows. The hotel building itself is a very nice, old-style house. Very helpful and flexible personnel, who really cares about the needs of the guests (they wanted to give me a room on the 2nd floor, and based on my request it has been immediately changed to the first floor).

    Stayed in June 2018

  • Reviewed: 18 April 2018

    9.6
    Good value for the money
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Humidity in the bathroom.

    Comfortable bed. Very clean. Hairdryer. Train station is very close to hotel. Breakfast isn't very big variety, but tasty. 5 min walk to the Hilden city center. 40 min to Dusseldorf messe (S1 to Dusseldorf Hbf and when U78). Very good value for the money.

    Stayed in April 2018

  • Reviewed: 13 April 2017

    9.6
    Very nice hotel and hotel staff!
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Older people should take notice, that there is no elevator in the hotel.

    The staff was so helpful and very nice. Breakfast was great. Everything was super clean. Dusseldorf is 10min drive away (must see). Hilden old town is also nice. Wi-fi in our room worked perfectly (nr. 9). Nice room size. You have all you need near the hotel (grocery store, bank, post office, etc.). Main railway station is right across the hotel.

    Stayed in April 2017

  • Reviewed: 26 December 2016

    7.9
    Located opposite the suburban train station of Hilden, with...
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    The rooms are on the 1st, 2nd and 3rd floors of the property. Access to these is via a staircase. Due to the design and age of the building there is no lift, so guests with suitcases etc might prefer a room on the 1st floor.

    Located opposite the suburban train station of Hilden, with regular metro trains running to/from Dusseldorf mainline station. The room was adequately furnished for a short stay.

    Stayed in December 2016

  • Reviewed: 29 September 2016

    9.2
    Loved it!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Absolutely nothing!

    Well we liked everything! The staff were lovely, the breakfast was excellent, the room was ...well beautiful! A really friendly nice hotel.

    Stayed in September 2016

  • Reviewed: 25 September 2016

    9.6
    Location excellent, staff very polite and friendly and...
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 4 nights

    booking should inform the customers that there is not elevator there was not telephone connection between the room and the reception

    Location excellent, staff very polite and friendly and breakfast very good quality breakfast

    Stayed in September 2016

  • Reviewed: 6 July 2018

    9.2
    Excellent location and very good value for money.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was hot but no air one...however this was a two star hotel.

    Staff made an effort to speak English. Also, very welcoming.

    Stayed in July 2018

  • Reviewed: 2 May 2018

    9.2
    great location
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    all the stairs!

    location, friendly staff

    Stayed in April 2018

  • Reviewed: 22 April 2018

    9.2
    Hotel is good for business travel as walking distance public...
    • Business trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    No evelator n room at 2 floor also

    Hotel is good for business travel as walking distance public transports silent place

    Stayed in April 2018

  • Reviewed: 4 April 2018

    10
    Fine place to stay in city
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights

    There was everything fine.

    Stayed in April 2018

  • Reviewed: 26 March 2018

    9.6
    Super clean, very friendly staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    A little bit hard to find parking place sometimes

    Super clean, very friendly staff

    Stayed in March 2018

  • Reviewed: 14 March 2018

    7.1
    Very very good breakfast
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking. The street parking was occupied everywhere near the hotel

    Very very good breakfast

    Stayed in March 2018

  • Reviewed: 23 February 2018

    7.9
    All ok
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    All ok

    Stayed in February 2018

  • Reviewed: 22 February 2018

    9.6
    Great choice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Comfortable, free parking? Great breakfast for additional price.

    Stayed in February 2018

  • Reviewed: 18 February 2018

    10
    very very good!!
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    very kind and very clean

    Stayed in February 2018

  • Reviewed: 22 January 2018

    10
    perfect
    • Business trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    perfect

    Stayed in January 2018

  • Reviewed: 19 January 2018

    8.8
    Great location and value for money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited breakfast menu, very small room size.

    Very friendly staff and hotel is super clean :)

    Stayed in January 2018

  • Reviewed: 2 January 2018

    8.3
    Great price/quality.
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No sound isolation.

    Great price/quality. Friendly personnel.

    Stayed in January 2018

  • Reviewed: 3 December 2017

    7.9
    value for money
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    for the Money paid, i can not ask for more. that was okay.

    all was simply perfect. Staff were very friendly and helpfull.

    Stayed in November 2017

  • Reviewed: 26 November 2017

    9.6
    Great staff, very friendly and helpful.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great staff, very friendly and helpful. Good breakfast with great omelette. Highly recommend

    Stayed in November 2017

  • Reviewed: 15 November 2017

    9.6
    good location,nice room and great breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    good location,nice room and great breakfast

    Stayed in October 2017

  • Reviewed: 14 November 2017

    10
    Very friendly receptionist and staff.
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very friendly receptionist and staff. Very clean room and bathroom.

    Stayed in November 2017

  • Reviewed: 11 November 2017

    9.2
    Location, sttaf
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location, sttaf

    Stayed in October 2017

  • Reviewed: 28 October 2017

    9.2
    The location is perfect,the breakfast is wonderful,I like...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    The location is perfect,the breakfast is wonderful,I like the fruits and eggs there.

    Stayed in October 2017

  • Reviewed: 20 October 2017

    9.6
    BASIC but Very good
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Noise within the rooms

    Smiling People

    Stayed in October 2017

  • Reviewed: 17 October 2017

    10
    PERFECT HOTEL
    • Business trip
    • Couple
    • Single Room
    • Stayed 8 nights

    yes

    yes

    Stayed in October 2017

  • Reviewed: 15 October 2017

    10
    AGREABLE PERFECT
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 8 nights

    ALL PERFECT

    Stayed in October 2017

  • Reviewed: 12 October 2017

    7.5
    Good location for a short stay in the area
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Wi-Fi does not allow VPN connection ...

    Clean rooms, friendly staff, very good breakfast, good connection to different Messe locations

    Stayed in October 2017

  • Reviewed: 29 September 2017

    7.5
    Good service
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good service

    Stayed in September 2017

  • Reviewed: 28 September 2017

    8.8
    Reasonable
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    It is convenient from the train station.

    Stayed in September 2017

  • Reviewed: 30 June 2017

    10
    Very clean.
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location

    Very clean. Good breakfast. Friendly

    Stayed in June 2017

  • Reviewed: 11 March 2017

    9.2
    Very friendly.
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Wifi signal was bad in room 6

    Very friendly. Nice breakfast!

    Stayed in March 2017

  • Reviewed: 3 January 2017

    9.2
    limited parking outside hotel
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    limited parking outside hotel

    Stayed in December 2016

  • Reviewed: 8 December 2016

    9.2
    warm, welcoming ,good breakfast
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    limited car parking in front of hotel

    warm, welcoming ,good breakfast

    Stayed in December 2016

  • Reviewed: 5 October 2016

    9.2
    home feeling
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    When arrived ... I felt immediatelly ... like at home :)

    Stayed in October 2016

  • Reviewed: 2 September 2016

    8.3
    Great value for money stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Awoken in the early hours due to noise from train station opposite.

    Great breakfast, very helpful staff, central location.

    Stayed in August 2016

  • Reviewed: 23 August 2016

    9.2
    Pleasent stay for Gamescom
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights

    We had little trouble communicating in English and there is no AC in room but everything else was perfect.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 March 2016

    7.9
    It was impossible to find a room in Düsseldorf but I checked...
    • Business trip
    • Couple

    It was impossible to find a room in Düsseldorf but I checked that by train from this hotel to Düsseldorf fair it takes less than from some hotels in center of city

  • Reviewed: 15 March 2016

    8.8
    fast and friendly communication via email, check-in possible...
    • Leisure trip
    • Solo traveller

    nothing worth making a comment about

    fast and friendly communication via email, check-in possible at 01.15 in the night, breakfast served at 10.30, check-out at 12.00, balcony, very nice staff, quiet area, free public parking in front of the hotel

  • Reviewed: 29 February 2016

    8.3
    Stayed for a month.
    • Business trip
    • Group

    Availability of Laundry service could have been a good idea in case staying for long duration

    Stayed for a month. Hotel location just 1 min away from Hilden station. Very convenient to catch a bus or train to any location.

  • Reviewed: 28 January 2016

    5.0
    The Hotel is located downtown, across from the Railway...
    • Business trip
    • Solo traveller

    Probably was built in the 1940's. There is no elevator. Furniture is rudimentary at best. Bathroom is woefully small. You can hardly fit in it to wash your face. Breakfast menu is poor.

    The Hotel is located downtown, across from the Railway Station

  • Reviewed: 22 November 2015

    7.1
    Very clean.
    • Business trip
    • Solo traveller

    No lift. No shoe polishing machine. Limited breakfast. No English speaking TV - no CNN or BBC.

    Very clean. Very good internet connection in the room. Just 1 minute walk from S1 Hilden Train station. Lady in charge very cordial.

  • Reviewed: 9 August 2015

    9.2
    Very close to train station.
    • Leisure trip
    • Couple

    lots of noise if you leave the window open (near train station) no air conditioning Safe and minibar would have been nice

    Very close to train station. We mentioned it was hot at night and they set up a standing fan in our room. very nice and friendly service free parking

  • Reviewed: 30 June 2015

    9.6
    It was clean and comfortable.
    • Leisure trip
    • Couple

    Not enough light in bedroom. Only one bedside lamp for reading. WiFi did not work in our room, only in breakfast room.

    It was clean and comfortable. We were well looked after in every way. Breakfasts were very generous.

  • Reviewed: 11 June 2015

    5.4
    It was newly painted and very clean.
    • Business trip
    • Solo traveller

    Was reminiscent of an Eastern European boarding house in the 1970's rather than a modern western business hotel. Certainly can't complain about the cleanliness, but no other aspect was up to 3 star standards for business travel. Very thin walls, no lobby, no elevator, noisy stairwell, very poor breakfast selection.

    It was newly painted and very clean.

  • Reviewed: 24 January 2015

    9.6
    Location excelent, oposite of the train station.
    • Business trip
    • Group

    Location excelent, oposite of the train station. Very good restaurans (greek, italian) within 10 minutes walking distance. The owner very kind and helpful. Rooms very clean, cleaned every day properly. Breakfast good.

  • Reviewed: 3 May 2016

    8.3
    Friendly, clean and tidy, good breakfast Great location
    • Leisure trip
    • Couple

    Nothing

    Friendly, clean and tidy, good breakfast Great location

  • Reviewed: 10 April 2016

    9.6
    Very nice breakfast, close to the train station and...
    • Business trip
    • Group

    Small not-vented bathroom

    Very nice breakfast, close to the train station and restaurant, big room

  • Reviewed: 15 December 2015

    10
    Everything, it's clean, easily accessible, comfortable...
    • Leisure trip
    • Couple

    Everything, it's clean, easily accessible, comfortable and the staff is great!

  • Reviewed: 29 November 2015

    8.3
    This Hotel Was very clean and Staff were very helpful.
    • Business trip
    • Group

    No Wifi reception in some rooms including mine which was very inconvenient.

    This Hotel Was very clean and Staff were very helpful.

  • Reviewed: 5 November 2015

    9.2
    clean, close to train station
    • Business trip
    • Solo traveller

    noisy staris

    clean, close to train station

  • Reviewed: 17 October 2015

    8.3
    Location excellent for train
    • Business trip
    • Solo traveller

    Internet not reliable No mini fridge in room English is difficult for staff and owners

    Location excellent for train Breakfast ok staff pleasant

  • Reviewed: 30 September 2015

    6.7
    Nice rooms and breakfeast
    • Leisure trip
    • Couple

    minus no parking except on the street

    Nice rooms and breakfeast

  • Reviewed: 2 April 2015

    6.3
    Room is clean and bed is ok
    • Business trip
    • Solo traveller

    Front room close to trains. Too much noise when you keep the window open. Breakfast is very simple

    Room is clean and bed is ok

There are also 14 reviews without text. These impact the overall review score.

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