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Reviews of Golden Tulip Parkhotel Neu-Ulm This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Silcherstrasse 40, 89231 Ulm, Germany

#28 of 42 hotels in Ulm

Guests' Choice

Review score

Based on 581 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.5

  • Location

    8.7

  • Facilities

    7.3

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    8.2

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Showing 1 - 65

  • Reviewed: 28 June 2018

    9.6
    The bedroom was comfortable, shower and bath facilities...
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    It would be really nice to make a cup of tea or coffee in the room first thing in a morning before going down for breakfast.

    The bedroom was comfortable, shower and bath facilities clean and modern. The breakfasts were superb, couldn't be beaten for choice.

    Stayed in June 2018

  • Reviewed: 24 April 2018

    9.6
    Great stay, nice staff and plenty of parking avaialble.
    • Business trip
    • Group
    • Superior Single Room
    • Stayed 2 nights

    Not great if you do not like to walk, that said it was only 10 minutes walk into Ulm.

    Good breakfast, nice rooms and not far from the centre. The hotel is ideal for business travellers or indeed a short break holiday.

    Stayed in March 2018

  • Reviewed: 28 March 2018

    9.6
    Excellent hotel hotel for a stay in Ulm
    • Leisure trip
    • Couple
    • Comfort Double Room with Danube View
    • Stayed 1 night
    • Submitted via mobile

    The room this time did not have a bath even though it was requested.

    I have been staying at this hotel for over 30 years (when it was a Movenpick hotel) and has always been excellent. It is in the perfect location for easy access to the old part of Ulm but is in a quiet location. The rooms with a view over the Danube also have a brilliant view of the old town and the cathedral. The hotel has a good car park which we have left the various Porsches we have owned without issue. The beds are really comfy (my wife thinks it is the best bed of any hotel) and the breakfast is excellent.

    Stayed in March 2018

  • Reviewed: 10 February 2018

    5.4
    Very disappointed by the hotel. We would not wish to return.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Most hotels we have stayed in have ranged from excellent to good. This hotel was the exception. The furnishings in the room were very tired and the toilet had a permanent yellow stain. The only plugs where we could charge our phone / plug in the laptop were in the bathroom or entrance of the room (the other sockets didn't allow room for lead). The room was a good size but rather than having one large double bed we had two small double beds - not ideal. There was one bottle of water in the room - but you had to buy it. The mini bar was empty. The bathroom floor was slippery and the shower glass opened across the toilet. The towel hangers were above the toilet. They also tried to charge for breakfast when we didn't eat at all in the hotel. The underground car park did not appear to be secure as open all the time We were unable to get coffee in the lobby or our room, either in the afternoon or when we returned from our meal early evening. The bar in reception was also closed during the time we were there. We were told in the evening that we could go next door to get coffee in the restaurant but this was not near to the reception or our room. The staff member on the day we checked out was helpful and explained that we could have got a take away or coffee in our room (bit late). The cost was expensive at 117 euros (excluding breakfast) given the standard of the room and the facilities.

    The beds were comfy and the shower worked well. It was also well located, only a short walk from the centre of Ulm.

    Stayed in February 2018

  • Reviewed: 23 June 2017

    8.8
    Recommendable Hotel
    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night

    The parking place was not big enough. Hard to find out the empty sapce. The WIFI signal was too weak to use. The breakfast was nice but bit expensive compare with the quality.

    The room was clean and comfortable with air conditioning. Very nice view beside the river Donau. The quality of restaurant for dinner was good. The staffs are very friendly.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    8.3
    Large comfortable room.
    • Solo traveller
    • Superior Single Room
    • Stayed 4 nights

    Large comfortable room. Wonderful location along the Danube across the river from the old town of Ulm. Easy walking distance from the Ulm and Neu Ulm train stations. And although I was not there for business, the large desk in the room was very useful.

    Stayed in June 2017

  • Reviewed: 10 May 2017

    8.8
    Great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good but expensive. If cafés had been open on Sunday mornings we would have eaten elsewhere.

    The hotel is in a very good location by the river Danube. The bedroom was very clean and comfortable.

    Stayed in May 2017

  • Reviewed: 12 March 2017

    4.6
    Beware prices 33% increase on Advertised price
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The advertised price was 99 euro we had to pay for parking and breakfast total 44 euro, so be careful of the hidden cost. At no time was the breakfast or parking mentioned as extra cost. So in essence if I knew this befor I would not have booked. Beware!!!!

    Stayed in March 2017

  • Reviewed: 22 August 2016

    5.8
    Too expensive for the service and content, but top for the location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Hotel need some refresh actions. Wrong information received on the desk, no bar or restaurant opened. Bar kept closed for the total period of our visit breakfast: cold coffee, no eggs, unfriendly serving lady.

    location was close to the river,

    Stayed in August 2016

  • Reviewed: 14 August 2016

    8.8
    The location of the hotel is perfect for those who prefer...
    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    It is difficult to find the hotel from the first time.

    The location of the hotel is perfect for those who prefer quite area with close distance to the city center. There is a bus station nearby the hotel "near the hospital".

    Stayed in August 2016

  • Reviewed: 5 July 2018

    6.7
    Location was nice.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very hot in the room. No airco.

    Location was nice. Close to city center.

    Stayed in July 2018

  • Reviewed: 30 June 2018

    9.6
    Super check-out!
    • Group
    • Superior Single Room
    • Stayed 1 night

    Super check-out! Top rom wit beautiful view on the dom and the Danube!

    Stayed in June 2018

  • Reviewed: 9 May 2018

    7.1
    Good location.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Too old.

    Good location.

    Stayed in April 2018

  • Reviewed: 1 May 2018

    4.6
    Toilet was unclean
    • Business trip
    • Couple
    • Comfort Double Room with Danube View
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was unclean

    Stayed in April 2018

  • Reviewed: 29 April 2018

    9.6
    It was a wonderful place to stay
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was a wonderful place to stay I liked everything

    Stayed in April 2018

  • Reviewed: 12 September 2017

    8.3
    Good hotel with perfect food.
    • Business trip
    • Solo traveller
    • Comfort Double Room with Danube View
    • Stayed 1 night

    Rooms need soon an update and the same for the bed.

    Breakfast is perfect and dinner too. Crew is very good. Very nice view to Donau.

    Stayed in September 2017

  • Reviewed: 25 August 2017

    6.7
    The breakfast was fantastic.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The restaurant was closed, although it was supposed to be open.

    The breakfast was fantastic.

    Stayed in July 2017

  • Reviewed: 16 August 2017

    8.8
    Very good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Flys in bathroom

    Location Staff

    Stayed in August 2017

  • Reviewed: 9 August 2017

    6.7
    Nice hotel, rude manager
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    All the extra costs Expensive breakfast Not enough parking Ordered double room got twin room

    Quietness

    Stayed in August 2017

  • Reviewed: 31 July 2017

    5.8
    The rooms were very hot with no air conditioning.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The rooms were very hot with no air conditioning.

    Stayed in July 2017

  • Reviewed: 12 June 2017

    7.1
    No bikers friendly
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Addetto alla reception scortese

    Posizione in riva al danubio

    Stayed in June 2017

  • Reviewed: 8 June 2017

    6.3
    Kidness of staff and the Location
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The Location on the Danube river is excellant, but they don't rent bikes, And not even a small Gym

    Kidness of staff and the Location

    Stayed in May 2017

  • Reviewed: 5 June 2017

    9.2
    The bed is very comfy and friendly staff!
    • Group
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The bed is very comfy and friendly staff!

    Stayed in May 2017

  • Reviewed: 15 May 2017

    5.0
    Not even close to the 4 stars.
    • Business trip
    • Couple
    • Comfort Double Room with Danube View
    • Stayed 4 nights

    Not even close to the 4 stars...

    Stayed in May 2017

  • Reviewed: 13 April 2017

    6.7
    Expensive and cold rooms but it closse to Dunau river
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    To expensive......

    God for one night ......

    Stayed in April 2017

  • Reviewed: 2 March 2017

    6.3
    Only the breakfast and wifi are good in this hotel
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    The TV doesn't have any English or Arabic Channel Location of the hotel is not good

    Only the breakfast and wifi are good in this hotel

    Stayed in March 2017

  • Reviewed: 8 January 2017

    6.7
    very bad internet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    very poor internet and difficult to get on (procedures), same applies for computer down stairs certainly no 4 stars, probably 2

    Stayed in December 2016

  • Reviewed: 4 October 2016

    8.8
    Nice location, from 5-10 mins from Old centre of Ulm
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice location, from 5-10 mins from Old centre of Ulm

    Stayed in October 2016

  • Reviewed: 26 September 2016

    10
    Comfortable hotel location excellent in Neu Ulm .
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location on the Danube ,easy walk over to fishermens quarter and Ulm centre ,parking at hotel .car not required for the 3 day stay .

    Stayed in September 2016

  • Reviewed: 22 September 2016

    8.3
    Overall a nice place to stay for a day or two
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast area is a long walk from the rooms

    Overall a nice place to stay for a day or two

    Stayed in August 2016

  • Reviewed: 22 September 2016

    7.1
    Nice Staff
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    No A/c in my Room

    Nice staff Good hotel

    Stayed in August 2016

  • Reviewed: 15 September 2016

    9.2
    Location
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Danube View
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning

    Location

    Stayed in September 2016

  • Reviewed: 11 September 2016

    9.2
    Peaceful and relaxing place.
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent breakfast, top location, very Cosy atmosphere and peaceful.

    Stayed in August 2016

  • Reviewed: 25 August 2016

    9.6
    Perfect place for anti stress, great atmosphere.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Everything was perfect. Cosy but spacious, excellent and quiet location, superb breakfast, nice and helpful staff.

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 23 May 2016

    4.6
    Its way outdated and way overpriced for what it is!
    • Business trip
    • Solo traveller

    Its way outdated and way overpriced for what it is!!! Selling 30year old desing and furnishing these days for these money???? what a ripoff and "fancy" photos on the web when the reality is way different. Felt like some very far far easter hotel, not a west germany!

  • Reviewed: 3 May 2016

    9.2
    Location and room space and cleanliness
    • Leisure trip
    • Couple

    There was no facility to just have a cup of coffee or tea, the bar was closed and there was no kettle or coffemaker in the room

    Location and room space and cleanliness

  • Reviewed: 24 April 2016

    7.1
    Beautiful location at the Danube, great for the dogs.
    • Leisure trip
    • Couple

    17 euro p.p. for breakfast is out of proportion. Personnel at restaurant during dinner time a bit primly.

    Beautiful location at the Danube, great for the dogs. Friendly hotel personnel.

  • Reviewed: 5 April 2016

    9.2
    The location is excellent!
    • Leisure trip
    • Family with young children

    The location is excellent! The staff very helpful and friendly. The breakfast was a treat, even for our daughter who usually doesn't enjoy hotel breakfasts

  • Reviewed: 23 March 2016

    5.4
    We liked the breakfast and the size of the room
    • Leisure trip
    • Couple

    The room was much too hot in mid March and when opening the window there was noise throughout the night from the air-condition machine.

    We liked the breakfast and the size of the room

  • Reviewed: 7 March 2016

    5.8
    Quiet location, good parking.
    • Leisure trip
    • Family with older children

    Very bad pillows (voluminous, but offering no head support at all), small duvets. Rooms were pretty warm, even with heating switched off.

    Quiet location, good parking.

  • Reviewed: 26 November 2015

    3.8
    Location, view
    • Business trip
    • Couple

    Personal was not polite, the beds were all the night separating, and we could not rest at all! In the morning the cleaning lady from 8 am was knoking 5 times to pur door to clean, even we were sleeping and it was only 08:00!!

    Location, view

  • Reviewed: 24 July 2015

    7.9
    Good and kind staff, very good location, confortable room.
    • Leisure trip
    • Family with older children

    The weather was extremly hot and there was no air condition. Also there was no insect net on the window. So, it caused some problem, but it was weather related.

    Good and kind staff, very good location, confortable room.

  • Reviewed: 25 June 2015

    9.6
    Location.
    • Leisure trip
    • Couple

    Internet connection was pathetic. One got disconnected every few minutes

    Location. Large spacious room with sofa and lots of seating. Good beds. Air con. Friendly service. Very good restaurant

  • Reviewed: 12 May 2015

    7.1
    Large room, quiet but central location, good parking
    • Business trip
    • Couple

    My GPS could not find the street address in Ulm - because it is actually in Neu-Ulm. This trivial misunderstanding cost me an hour and should be stated more clearly on the booking form

    Large room, quiet but central location, good parking

  • Reviewed: 30 March 2015

    8.8
    Seemed like a newly refurbished room.
    • Business trip
    • Solo traveller

    Seemed like a newly refurbished room. The décor was contemporary with plenty of electrical outlets, and the bed and pillows were very comfortable. Hotel location is great, only a short walk from Ulm Old Town and right on the banks of the Danube with excellent running trails. Staff were friendly and helpful.

  • Reviewed: 9 May 2016

    8.8
    Position by the river and close to old and new town.
    • Leisure trip
    • Solo traveller

    Dinner was not as good as expected,served by a young girl who needs to be more professional.

    Position by the river and close to old and new town.

  • Reviewed: 2 May 2016

    7.9
    Food service and food quality - very good
    • Business trip
    • Solo traveller

    The pillows

    Food service and food quality - very good

  • Reviewed: 20 April 2016

    9.0
    Breakfest to take away!
    • Business trip
    • Solo traveller

    Breakfest to take away! Top service!!!

  • Reviewed: 4 April 2016

    7.9
    Location, staff were friendly, restaurant on site
    • Business trip
    • Solo traveller

    Nothing in particular

    Location, staff were friendly, restaurant on site

  • Reviewed: 17 March 2016

    4.6
    Good location, convenient access to the hotel
    • Business trip
    • Solo traveller

    Rooms are very outdated, smelly. Terrible value for money.

    Good location, convenient access to the hotel

  • Reviewed: 3 March 2016

    4.2
    The lobby and restaurants are ok
    • Leisure trip
    • Family with older children

    Pillows not good No safe box in room No shampoo no soap Old furniture Almost nothing in the room

    The lobby and restaurants are ok

  • Reviewed: 2 November 2015

    6.3
    Breakfast and location
    • Business trip
    • Solo traveller

    Obsolete, oldish hotel to be renovated

    Breakfast and location

  • Reviewed: 11 October 2015

    6.5
    Loved the location and the front office staff
    • Leisure trip
    • Couple

    This is not a 4 star hotel in anyway

    Loved the location and the front office staff

  • Reviewed: 5 October 2015

    7.5
    Nice location and reasonable price.
    • Leisure trip
    • Family with young children

    Nice location and reasonable price.

  • Reviewed: 3 October 2015

    5.8
    Clean, pleasant hotel.
    • Leisure trip
    • Couple

    Bar and restaurant were shut at 9:30pm! No where else to get food and drink in the local area.

    Clean, pleasant hotel.

  • Reviewed: 17 September 2015

    10
    Very close to the central area of the Ulm
    • Leisure trip
    • Couple

    Parking a bit far away from the hotel

    Very close to the central area of the Ulm

  • Reviewed: 13 August 2015

    7.1
    Great location, clean big rooms
    • Leisure trip
    • Couple

    Needs renovation; standard rooms no airco; admin was a bit fussy

    Great location, clean big rooms

  • Reviewed: 10 August 2015

    7.9
    Value for money
    • Business trip
    • Solo traveller

    No air-conditioning

    Value for money Sound insulating window

  • Reviewed: 9 August 2015

    4.2
    Nice, near the water!
    • Leisure trip
    • Family with young children

    Old hotel Workers in restaurant!!!

    Nice, near the water!

  • Reviewed: 10 June 2015

    10
    Lovely Old Town, hotel restaurant was over looking the river...
    • Group

    Lovely Old Town, hotel restaurant was over looking the river and the food was very good and well priced.

  • Reviewed: 30 May 2015

    9.6
    staff very helpful and friendly
    • Business trip
    • Couple

    staff very helpful and friendly

  • Reviewed: 11 May 2015

    8.8
    Multiple choices for breakfast
    • Leisure trip
    • Couple

    need to walk for a while to the church tower

    Multiple choices for breakfast

  • Reviewed: 11 May 2015

    6.7
    Bar tender very attentive, restaurant very good but not...
    • Business trip
    • Solo traveller

    Bar tender very attentive, restaurant very good but not cheap.

  • Reviewed: 28 March 2015

    8.8
    Locaton, area, view, friendly staff
    • Business trip
    • Solo traveller

    Outdated furniture, old carpet, smell in the room

    Locaton, area, view, friendly staff

  • Reviewed: 16 February 2015

    8.3
    Restaurant was good and staff helpful and accommodating
    • Business trip
    • Solo traveller

    Hotel was too warm

    Restaurant was good and staff helpful and accommodating

There are also 21 reviews without text. These impact the overall review score.

Showing 1 - 65

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