Skip to main content
  1. Hotel reviews homepage
  2. Germany hotel reviews
  3. Mecklenburg-Pomerania hotel reviews
  4. Warnemünde hotel reviews
  5. Reviews of Hotel Neptun

Reviews of Hotel Neptun This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Seestr. 19, 18119 Warnemünde, Germany

#11 of 29 hotels in Warnemünde

Guests' Choice

Review Score

Based on 49 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.8

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    7.6

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: December 19, 2024

    10
    Pampered ourselves with a 4-day stay at this wonderful hotel and spa.
    • Leisure trip
    • Couple
    • Double Room - Lower Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    There was not much space to hang out in the lobby area.

    Stayed here during a dreary time of year and thoroughly enjoyed the spa and fitness offerings. The staff were very friendly and helpful. The room is small but well set up with a comfortable bed and nice bathroom with great shower, coffee machine (which I used for hot water for my tea) and a balcony and fabulous view from each room. The breakfast has everything one could desire and the beach is right outside the door, as is the Kurpark. A lovely short walk into Warnemünde. We started each day with aquafitness, sauna and a fitness class before going to breakfast — which is available until 12:00 😋 Valet parking was nice at our arrival. We never needed the car until our departure. Parking was €18 per day because of it being low season. Don’t think there is a better place to park that is nearby.

    Stayed in December 2024

  • Reviewed: August 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room - Lower Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    The car park charges really excessive. The vehicle was only on site for 2 & half days and I was charged 75 Euro’s. This really spoiled what was a great experience.

    The breakfast was excellent.

    Stayed in August 2024

  • Reviewed: July 9, 2024

    10
    Iconic building , iconic views !
    • Leisure trip
    • Travelers with friends
    • Double Room - Upper Floor
    • Stayed 1 night
    • Submitted from a mobile device

    We did like everything !

    Wunderschön von innen und außen !

    Stayed in July 2024

  • Reviewed: June 11, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room - Lower Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the renovation very pleasant. It was like being at home. Ha, no nonsense. 2 years ago the bathroom was renovated after 30 years. Gre Help, sind scheiß hier Alles Mist

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    Fabulous
    • Leisure trip
    • Couple
    • Double Room - Upper Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    All great

    Great location - room views - frustuk fantastico -helpful front desk!

    Stayed in June 2024

  • Reviewed: April 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room - Lower Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Super Location, great facilities and very friendly and trained staff

    Stayed in April 2024

  • Reviewed: September 11, 2023

    8.0
    Great views, but the building and internal layout betrays its age and design austerity.
    • Leisure trip
    • Couple
    • Panorama Corner Room
    • Stayed 1 night

    The shower room was on the small side for the class of hotel and price. The balcony was sparse and austere being very utilitarian in its design and materials (concrete / steel).

    The room view was exceptional. The welcome on arrival from the doorman / porter was first class.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    9.0
    The view was excellent, staff friendly.. couple hiccups
    • Leisure trip
    • Family with young children
    • Single Room - Upper Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower did not produce any cold water during our stay and the coffee maker wasn’t functioning for the first 2 days.

    Loved the view and comfortable beds

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Very pleased except that we could not get a starter on Monday evening at 9pm
    • Leisure trip
    • Family with young children
    • Double Room - Upper Floor
    • Stayed 1 night
    • Submitted from a mobile device

    We Could not get a light bite to eat or a starter at 9 pm on a Monday evening as all the restaurants were closed. The only option was a large buffet meal which we did not want to do

    The Location and the shuttle bus to the train station and the friendly helpful staff

    Stayed in July 2023

  • Reviewed: July 11, 2023

    9.0
    Expected more from 5* hotel
    • Leisure trip
    • Couple
    • Double Room - Lower Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Basically I expected more from the price. For example, there is no kettle in the room that I find strange for 5* hotel. Or once we ordered the food in the evening with a room service, they promised everything would be ready in 15 min, but we waited more then hour. They were really nice, were sorry for the delay and were giving us two glasses of prosecco for free. Yes, it is good attitude, but I would like to get my food fast snd not sitting in the room hungry for a long time. The water in the swimming pool was not 30 degrees as it promoted in the hotel materials. Actually in the evening it was rather cold. We tried again in the morning, but still was not 30 degrees. So, for my opinion they use their location, that is certainly amazing. However, they need to improve the service.

    The location is top. The sea view is amazing. We also enjoyed to stay in spa in the evenings as it was not a lot of people there.

    Stayed in June 2023

  • Reviewed: July 10, 2023

    9.0
    Beautiful hotel, with rich history, in an amazing location!
    • Leisure trip
    • Family with young children
    • Double Room - Lower Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    More than one bottle of water for would have been nice - one a day maybe? ;)

    Location and history!! Breakfast was a highlight…

    Stayed in July 2023

  • Reviewed: March 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Single Room - Upper Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Same breakfast every day. Bad internet. No vegan milk. No bananas. No berries. USB- plugs did not function.

    SPA. The view. Helpful staff.

    Stayed in March 2023

  • Reviewed: January 30, 2023

    10
    wonderfully relaxing
    • Leisure trip
    • Couple
    • Panorama Corner Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the view , my bed

    clean, welcoming, nice service and the breakfast

    Stayed in January 2023

  • Reviewed: November 8, 2022

    10
    Very pleasant and relaxing
    • Leisure trip
    • Family with young children
    • Double Room - Lower Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    all in all it was very pleasant. we had 8 months old baby with us and we were hoping the pool would contain an area for kids which was not the case. the pool water temperature was a bit cold for an infant. however, it was already mentioned on the website that it’s 30 degrees C so we already knew it won’t be ideal for our baby. not a complaint, more of a remark for future families.

    the location and the room view was amazing!

    Stayed in November 2022

  • Reviewed: June 22, 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Single Room - Upper Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great.

    Stayed in June 2025

  • Reviewed: February 18, 2024

    6.0
    Nice hotel but not at the level of a 5 stars - will not come back
    • Leisure trip
    • Couple
    • Double Room - Upper Floor
    • Stayed 2 nights

    Some staff members are clearly not at the level of a 5 star hotel... 2 examples: 1) During a stay at the sauna, one of the staff members refused me entrance to one of the sauna rooms arguing that the session had already started - however the session had not started yet as the people were currently entering and the room was not full at all (but he let my fiancée to get in despite clearly seeing we were together. Quite a mystery to me to understand the logic of this person...) This was a highly unpleasant and a bit humiliating experience. Crazy to see such a lack of care in his explanation for a 5 star hotel (or even any other hotel)... 2) On the first evening, we decided to have a drink in the "Sky bar" if most of the staff was ok, here again we unfortunately had a negative experience with a rather unfriendly staff member (not pleasant, bit harsh and almost ignoring us when we asked him to come at the table) The restaurant offers are nice but in my opinion way too simplistic for a 5 stars standard. (fine everydays food but nothing fancy on the plate nor in the room atmosphere) - We had a charming staff person here but still we were a bit disappointed by the offer on the menu. Last, more a small details but rather relevant again, when we checked-out the staff member did not ask us if we had a pleasant stay or whatsoever - don't want to be picky here, but such a small attention should be a norm in any hotel to make sure if your guests had a good time (regardless the amount of stars) Please note that we (my fiancée and I)) are both very easy going friendly persons. Hence, if I take the time to write down this comment about some staff members, this is really to highlight that this was clearly negatively marking us.

    The view from our room was simply gorgeous Nice breakfast Very pleasant staff at the wellness center - truly enjoyed my experience here! Overall good staff with few exceptions (see next section)

    Stayed in February 2024

  • Reviewed: January 31, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room - Lower Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The staff is not too kind and not too forthcoming. We don't really understand what 5 stars are about. Maybe there could be 5 stars here in 90 years but not in 2024. Neither in terms of interior nor the fact that not all the lamps that are in it work in the roomThe smell of entering the room as a nursing home as a medical institution. From counting you have to reckon with some kind of mystical tax of 14.80 euros Which we hadn't been warned about before. Staying in other hotels nearby such tax was not paid.

    View of the Sea. Great breakfast.

    Stayed in January 2024

  • Reviewed: May 13, 2023

    5.0
    Beautiful location, average hotel
    • Business trip
    • Solo traveler
    • Single Room - Upper Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff were neither good or bad. Service certainly didn't feel special in anyway. Room was too hot. Room was located literally right next to the elevator shaft which was noisy! Had to wait a long time for elevators in morning. No irons in room, apparently this is due to the high floors which sounds reasonable... However, I was travelling for a conference at Hansmesse and needed an iron for my suit/shirts so a frustration. Other option was from 8eur an item to iron. The hotel did not reply to the question I sent them regarding travel from train station to hotel.

    Beautiful location: incredible views of the sea. Great breakfast. Close to Warnemunde station.

    Stayed in May 2023

  • Reviewed: August 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Upper Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: July 18, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room - Lower Floor
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: June 20, 2025

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Solo traveler
    • Single Room - Lower Floor
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Lower Floor
    • Stayed 1 night

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: September 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Lower Floor
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: August 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Upper Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: