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Reviews of Hotel Neustädter Hof

Am Postplatz 5, 79822 Titisee-Neustadt, Germany

#17 of 18 hotels in Titisee-Neustadt

Guests' Choice

Review Score

Based on 303 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    6.5

  • Location

    7.5

  • Facilities

    6.3

  • Staff

    7.8

  • Value for money

    6.9

  • Free WiFi

    6.2

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Showing 1 - 21

  • Reviewed: September 4, 2018

    6.3
    Large room in historic building
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The WiFi didn’t work and they didn’t have the heat on, so it was too cold. The front desk was only open from 5pm to 19pm.

    Large room in historic building

    Stayed in September 2018

  • Reviewed: August 25, 2018

    5.0
    It's a beautiful building outside and really that's...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    When we arrived there was no one around, we eventually found them in the kitchen cleaning. When the person arrived eventually at reception, they said they didn't have our reservation. I had to show my email to show the confirmation. They kept saying they were busy and had to clean the kitchen. So eventually they took a metal box full of keys and just gave us a key for a double room. It wasn't useful as it was on the top floor (3rd floor) with no lifts. We did not feel welcome, more like a nuisance really. We did inform of our late arrival and obviously that didn't make a difference.

    It's a beautiful building outside and really that's it.

    Stayed in August 2018

  • Reviewed: August 25, 2018

    5.4
    High price for less facilities.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No internet in hotel room, no lift, parking is confusing. Decoration in the hotel is very scary. Hotel is full of scary looking puppets on the ground floor.

    Receptionist cum staff was friendly. In front of Neustadt Bahnhof.

    Stayed in August 2018

  • Reviewed: June 20, 2018

    9.0
    Really nice hotel with nice staff , even though she was not...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Furnitures have strong smell since it is old building but nothing too bad

    Really nice hotel with nice staff , even though she was not able to speak English , she was very helpful. Breakfast was much more better than I have expected.

    Stayed in June 2018

  • Reviewed: February 21, 2018

    8.8
    The room was pretty warm and the bed is comfortable
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    I would expect an own restaurant in the hotel. It wasnt so nice going out in the cold and dark to have dinner.

    The room was pretty warm and the bed is comfortable

    Stayed in February 2018

  • Reviewed: January 7, 2018

    8.3
    Old fashion hotel with friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bar was not open.

    Lady working there was very friendly and helpful, breakfast was good (German style), location was good close to the train station and we had a free transportation pass during our stay.

    Stayed in December 2017

  • Reviewed: December 8, 2017

    7.9
    Overnight stay in Titisee
    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Being off season, the hotel was not busy at all, which almost gave you the feeling to be in an Airbnb appartment !

    Nice hotel in the center of Titisee, very convenient for a short stay, the entrance has and old-fashionned charming style and the rooms are clean. The breakfast was excellent. we arrived late and left early and the service was perfect, thank you !

    Stayed in December 2017

  • Reviewed: November 5, 2017

    7.9
    Great location, around the corner from the railway station...
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows could definitely have been better, the ones we had almost made no difference to not having one. The restaurant/bar was closed, although one can manage by going around the little town. There is some noise from the train line adjacent to the hotel at least up to midnight, so it's a trade-off for the location. Beware that you have heavy luggage you can end up hauling them up the staircase for many floors. Stairs are good but can be rather tiring after looking journeys.

    Great location, around the corner from the railway station in Titisee Neustadt. We were recieved by an old lady who was very quick to find our reservations for us and hand over the keys. If you are traveling with public transport make sure to ask her for tickets to Titisee which comes with the reservation but you get it if you ask for it. We did not know about it and found out by chance. It's nothing too substantial but helps to have them so you don't need to buy them each time you travel. Rooms were basic, the entire hotel is kind of old styled but serves the purpose. Breakfast was very good with ample choices.

    Stayed in October 2017

  • Reviewed: August 27, 2017

    9.6
    Room, Bathroom and balcony was fine, except weather, to cool...
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights

    Had to walk up three flights of stair with suitcases, Needs an elevator !!! There was no WI-Fi !!!! It was there, but no way to get on line.........

    Room, Bathroom and balcony was fine, except weather, to cool to use.

    Stayed in August 2017

  • Reviewed: August 7, 2017

    6.7
    Not worth its price
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathrooms are very old and dated. There are mold marks in the tub area, and the tubs are small and tall (like half bath-tubs). There is no ventilation in the bathrooms (no windows, no motorized vents, just a small passive vent in the ceiling).

    The staff was friendly, helpful and caring. The hotel has a lot if character, and the rooms were clean. No doubt it can be a lovely place one day. The breakfast was good and consisted of fresh veggies (tomatoes, cucumbers), different types of cheeses and breakfast meats, eggs, fresh bread and rolls, fruit juice and coffe/tea, milk, cereals, jam, cakes. I booked this hotel when it was un-rated because it was still new. It was over-priced given the conditions.

    Stayed in August 2017

  • Reviewed: July 19, 2017

    8.3
    This establishment seems to be run be an old lady and her...
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    This establishment seems to be run be an old lady and her friends, realy nice atmosphere and even though she might not ace in English she maskes the effort and I felt very welcomed. I would consider this place cheap and as such I think I got good value for money.

    Stayed in July 2017

  • Reviewed: July 17, 2017

    6.7
    Quiet place by the mountains
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night

    Well, the place seems to have stopped in time. The rooms would deserve a remodelling as well as the bathrooms. The people in charge though trying to help the guests just do not speak a word of english so it becomes a real challenge for foreign visitors. We though it was a problem of our hotel only but actually went to several other places and no one seems to know the basics of english.

    This is a typical mountain hotel/chalet with a cosy aspect. On the inside, the rooms are spacious and everything is generally very well cleaned. The breakfast room is nice and warming and the breakfast has good offer. The hotel is really quiet so it is a good place to rest.

    Stayed in July 2017

  • Reviewed: October 14, 2018

    8.8
    Most enjoyable
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee in Rome

    Old world

    Stayed in October 2018

  • Reviewed: September 20, 2018

    5.0
    not for me
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    not clean

    nice breakfast

    Stayed in September 2018

  • Reviewed: August 14, 2018

    10
    Breakfast very good hotel full of character and in great...
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast very good hotel full of character and in great location

    Stayed in August 2018

  • Reviewed: July 7, 2018

    9.2
    Traditional hospitality.
    • Leisure trip
    • Travelers with friends
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift - I have mobility problems and I was on 2nd floor but that was my fault for not checking.

    The room, the breakfast, the location and the staff.

    Stayed in July 2018

  • Reviewed: June 15, 2018

    8.3
    Great, simple well maintained hotel, breakfast good staff excellent and very helpful,excellent value
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights

    Nothing

    Clean and friendly, service by the staff member was excellent, she did everything and always very helpful

    Stayed in June 2018

  • Reviewed: May 27, 2018

    10
    Thanks
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Every think👌

    Stayed in May 2018

  • Reviewed: February 12, 2018

    9.6
    The breakfast was perfect.
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was perfect.

    Stayed in February 2018

  • Reviewed: September 19, 2017

    9.6
    Excellent location and place to stay!
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and place to stay!

    Stayed in September 2017

  • Reviewed: August 23, 2017

    7.9
    Rooms were fine, breakfast was great, hospitality was superb!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights

    Carpet in rooms

    Rooms were fine, breakfast was great, hospitality was superb!

    Stayed in August 2017

There are also 10 reviews without text. These impact the overall review score.

Showing 1 - 21