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Reviews of NH Hamburg Mitte 4 stars

Schaeferkampsallee 49, Eimsbüttel, 20357 Hamburg, Germany

#221 of 323 hotels in Hamburg

Guests' Choice

Review score

Based on 379 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.2

  • Free WiFi

    8

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Showing 1 - 22

  • Reviewed: 2 June 2018

    • Business trip
    • Group
    • Basic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very small room I asked for two single beds, only got 1 squeen size without being informed before that ...

    Everything was clean and tidy. Nice staff

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The breakfast had the potential for being good, but things ran out and were not restocked regularly. The room smelled and looked like a hamster cage, with the safe at floor level and unreachable. The room was hot with no aircon and keeping the window open was the only option. If you are even slightly claustrophobic make sure to avoid this place.

    Nice main areas in the hotel and easy to book a taxi to the airport.

    Stayed in May 2018

  • Reviewed: 27 May 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Sink outside the bathroom. A bit inconvenient to have to open the door in order to wash your hands after using the toilet. Room relatively small. Otherwise really pleased. Breakfast too expensive, we went to the vegan cat cafe Katzentempel instead which was 5 minutes walking from the hotel and cheaper.

    Friendly staff, clean, comfortable bed, really close to subway station Schlump.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Couple
    • Basic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1). The entrance should have easy path/ramp for entry, instead of steps, especially carrying heavy luggages for older people like us. 2). The shower area not totally closed. Even I held water flow inwards toward wall, but the water still overflowed out of shower bed and spred onto the floor of the bath and room floor, slippery danger. 3). No towel hangers in bathroom

    Staffs friendly

    Stayed in May 2018

  • Reviewed: 18 May 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed smell from the bathroom and a really small bed. Noise from the upstairs (high hills, Skype conversation - you can hear all).

    Very nice and helpful team. Clean room. Breakfast average. Great hair dryer in the room :-) great underground connection with a city Centre and the airport.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    The wifi connection slowed down in the evening when I needed to work. It would have been nice with conditioner in the bathroom but they did hand it out in the reception when I went to ask for it.

    The staff was really friendly and helpful! Really comfortable bed. Great breakfast.

    Stayed in April 2018

  • Reviewed: 22 April 2018

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    specific room wasn't accessible via elevator - steps up and down with luggage rather uncomfortable.

    Nice and tidy, freshly renovated room in decent size and comfort.

    Stayed in April 2018

  • Reviewed: 19 April 2018

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    The door of bath room cannot be closed totally. That causes the floor in toilet is wet...Besides the air-condition does not really work and sounds noise... The room is a little stifling.

    Staffs are all very nice!!

    Stayed in April 2018

  • Reviewed: 13 April 2018

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room very small likewise bathroom. Paint work in room 402 patchy. No tea coffee facilities as promised by Booking.com No coffee shop or restaurant available which for a 4 Star hotel is poor. Breakfast service all self service one waitress only

    Bed was comfortable

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    in the room details it was said: " the room also offers a free tea/coffee makers ..". That did not exist !

    the room was quiet - as requested - because located to the back

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Pillows were not very comfortable. We could hear the washing machine every morning very early (8 am), you could wait to put it at least at 10am.

    Big and comfortable bed. Excellent location.

    Stayed in March 2018

  • Reviewed: 17 March 2018

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    If you’re a light sleeper I would ask for room facing the backyard. Very heavy street noise on the street side.

    Compact, newly renovated room. Entry to the room was bit of a surprise with a ”innovative” bathroom design, but this way most of the space has been saved for the bedroom. Great breakfast and lovely staff in the breakfast room!

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    There were no office/computer corner to work or a printer but I could print some pages from the reception.

    It is a new NH Hotel, as it is a good chain hotel, the standards were as expected, perfect. Very kind staff, very nicely decorated rooms, the rooms are super clean. The beds are very comfortable. The breakfast offer was very big and great with a lot to choose from. Overall, it is a very convenient hotel for business travelers, as well as families or couples.

    Stayed in March 2018

  • Reviewed: 17 June 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    This was a work visit so it did the job

    Very friendly staff

    Stayed in June 2018

  • Reviewed: 23 May 2018

    • Couple
    • Basic Double or Twin Room
    • Stayed 2 nights

    Not so large room, a bit "floating" mattress

    Cleanness, silence, polite staff

    Stayed in May 2018

  • Reviewed: 12 May 2018

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Floor was dirty and getting to and from the annex room was confusing.

    Quiet with an easy check-in.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    … too expensive for the overall experience

    Stayed in April 2018

  • Reviewed: 16 April 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning available, quite tiny rooms for two.

    Clean on comfortable hotel. Close to the U-bahn station.

    Stayed in April 2018

  • Reviewed: 13 April 2018

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My shower overflowing without anything I could do about it.

    Friendly Staff

    Stayed in March 2018

  • Reviewed: 22 March 2018

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    N/A

    Reception staff polite, friendly and very informative, rooms very modern, clean and a good size

    Stayed in March 2018

  • Reviewed: 3 March 2018

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    it was very clean

    Stayed in March 2018

  • Reviewed: 6 January 2018

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bombarded with advertising that was difficult to unsubscribe from.

    Lovely helpful staff

    Stayed in January 2018

There are also 19 reviews without text. These impact the overall review score.

Showing 1 - 22

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