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Reviews of Mercure Bonn Hardtberg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Max-Habermann-Str. 2, Hardtberg, 53123 Bonn, Germany

#53 of 73 hotels in Bonn

Guests' Choice

Review score

Based on 663 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.6

  • Location

    7.3

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.7

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Showing 1 - 71

  • Reviewed: 1 October 2018

    9.2
    Overall, great!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was only half covered, I’m assuming it’s the modern look, but not very fitting.

    The food in the hotel restaurant was delicious and the room was very cozy.

    Stayed in September 2018

  • Reviewed: 10 September 2018

    6.3
    Even though it is far from the city center, the hotel is...
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi did not work in the room and staff seemed to be unable/unwilling to solve this issue.

    Even though it is far from the city center, the hotel is located in a nice green area. The room was also clean.

    Stayed in September 2018

  • Reviewed: 1 September 2018

    3.8
    The lobby
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1. It isnt really a sound proof room, the tv can hear from the next room, the slamming of the door from other rooms can hear too. 2. Receptionist is not polite and helpful, we asked for the towel becauase there is no towel for two persons, she was insisting it was behind the door and she couldnt speak good english, suprisingly she even asked us to pick it from the lobby but i refused. 3. The bath towels are old and overused, the color are dirt white. 4. The facility needs renovation.

    The lobby

    Stayed in September 2018

  • Reviewed: 29 August 2018

    5.4
    The room was clean.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The room is supposed to be soundproof but was anything but. It was very easy to hear next door. Also I was told by the gentleman on reception that he had altered my parking ticket so that I didn't have to pay the 8 Euros. The next morning, a different gentleman on reception informed that this was not the case and I had to pay the 8 Euros.

    The room was clean.

    Stayed in August 2018

  • Reviewed: 23 April 2018

    6.7
    Breakfast was excellent but a bit pricey and very nice, new...
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No airconditon in the room and minus on location.

    Breakfast was excellent but a bit pricey and very nice, new and clean bathroom. Good value for money.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    7.9
    Staff at reception has provided me with an excellent service...
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff at reception has provided me with an excellent service, allowed me to change the room that suit more my need and offered me to join a discount scheme

    Stayed in April 2018

  • Reviewed: 29 January 2018

    9.2
    Very nice hotel I’d love to stay there again
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool is only open in the summer.

    Very nice hotel and rooms. Breakfast was available to order up into your room which came with loads of food it was lovely. The restaurant also offered nice food that I had for dinner a few times. Big portions.

    Stayed in January 2018

  • Reviewed: 6 October 2017

    6.3
    Not recommended
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    If we had not come to Bonn for a family reunion, we wouldn't have chosen this hotel because it is far too far from the city centre (half an hour by bus). Inexplicable how it gets its 4* rating - no fridge in our room, no wardrobe. 6 clothes hangers for 2 people!! The cleaner barged in at 8am on Sunday morning. The bar charged appr. €9 for a 200ml glass of wine. We were not impressed.

    We chose this hotel only because it was close to family. It was clean and warm, reception staff were friendly. Windows could be opened which we appreciated as the rooms were quite warm. Towels were plentiful.

    Stayed in October 2017

  • Reviewed: 25 June 2017

    7.1
    A bit outdated looking hotel, very hot at night
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 1 night

    - From the outside the hotel does not look that inviting - Breakfast rather expensive, but unfortunately that seems to be today's standard ..... - No airconditioning, room was very hot at night - WiFi was really poor

    - There is a lot of parking space

    Stayed in June 2017

  • Reviewed: 18 April 2017

    9.6
    Great hotel in Bonn!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    No bar fridge in the room, but there's a vending machine downstairs. Not that bad at all ;)

    Very fast, friendly --efficient service. I have booked and requested for some things like exta bed for my child. The day I checked in, I was handed the room key instantly -- as soon as I gave my printed booking to the receptionist ;) Clean room, comfy bed. Breakfast was good and the restaurant staff were very friendly.

    Stayed in April 2017

  • Reviewed: 26 January 2017

    7.9
    Good stay.
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights

    Duvet/Blanket is too small for a double bed, this is common though in Germany/Switzerland and not particular to this hotel. Only CNN / BBC World News in English on the TV.

    Staff were nice and spoke good english. Food was fine. Plenty of parking. Good location just off major highway but outside of Bonn. WiFi was excellent.

    Stayed in January 2017

  • Reviewed: 22 January 2017

    9.2
    A relaxing winter break in Bonn
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    The hotel is in a suburban location, and has considerable parking capacity. In this situation I would expect the car park to be included in the room rate, and not incur an additional 5 Euros a day.

    The gentleman on reception was very friendly and helpful. He took care to give us a room that suited our needs. Requests, such as for extra pillows, were met promptly and cheerfully.

    Stayed in January 2017

  • Reviewed: 14 November 2016

    7.1
    Get a good night sleep and breakfast
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Please put another nespresso machine the line sometimes is long

    The coffee you get at breakfast you can take on the go. The nice nespresso machine is great!

    Stayed in November 2016

  • Reviewed: 4 November 2016

    5.8
    Nice restaurant , good breakfast , nice staff
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    room rate , no shower (as request for disabled person) and no disabled parking close to the entrance (or no disabled parking at all)

    Nice restaurant , good breakfast , nice staff

    Stayed in October 2016

  • Reviewed: 5 October 2018

    8.8
    Very nice and quiet place with nice personal, clean rooms...
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights

    The city center was quite far away

    Very nice and quiet place with nice personal, clean rooms and good breakfast.

    Stayed in September 2018

  • Reviewed: 30 September 2018

    9.2
    Ottimo a Duisdorf (Bonn)
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Assenza di armadio in camera ( room 230)

    zona tranquilla e staff disponibile

    Stayed in September 2018

  • Reviewed: 21 September 2018

    7.1
    Its a Mercure, should be enough to convey the message.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    A bit old. But wasn't dirty. Staff seemed to unsure on how to greet you.

    Quiet place, and easy to access.

    Stayed in August 2018

  • Reviewed: 17 September 2018

    7.5
    nice area - fine ambient
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    breackfast low level, no fish, no fresh juice

    nice area - fine ambient

    Stayed in September 2018

  • Reviewed: 17 September 2018

    8.8
    Goed
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking card a bit too expensive.

    Stayed in September 2018

  • Reviewed: 15 August 2018

    10
    Everything was ok, specially the location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was ok, specially the location. It was exactly what we needed , not in the center, quiet and close to our objectives.

    Stayed in August 2018

  • Reviewed: 8 August 2018

    8.3
    Nice, staff was friendly.
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner didn’t work properly.

    Nice, staff was friendly.room was clean.

    Stayed in August 2018

  • Reviewed: 3 August 2018

    10
    Good hotel, exactly what you'd expect from a Mercure
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Good hotel, exactly what you'd expect from a Mercure

    Stayed in July 2018

  • Reviewed: 13 June 2018

    8.8
    It served us well for an overnight stop.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    In a residential area and nowhere to walk and sightsee.

    Comfortable and clean. Restaurant good. We were staying over en-route and it suited us fine.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    8.8
    Easy to reach from Bonn Central station after approx.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Easy to reach from Bonn Central station after approx. 20 min ride. The busstop of bus 609 was very close. Bus 608 preatty close.

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.5
    i like that the Hotel is near the bus stop point and not far...
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    i like that the Hotel is near the bus stop point and not far from the central station or duisdorf station

    Stayed in April 2018

  • Reviewed: 31 March 2018

    7.9
    Very dog friendly
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very dog friendly

    Stayed in March 2018

  • Reviewed: 26 March 2018

    10
    Excellent place for overnight stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing It was excellent.

    Great location for overnight stop. Fantastic room, wonderful comfy bed, good restaurant, superb breakfast and great shower.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    4.6
    I have never been in a room so poorily fitted out.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I have never been in a room so poorily fitted out. The reception was neither helpful nur friendly.

    Stayed in March 2018

  • Reviewed: 22 February 2018

    7.5
    Big and silent room, close to motorway exit.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Big and silent room, close to motorway exit.

    Stayed in February 2018

  • Reviewed: 3 January 2018

    10
    We will be back!👍
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Allround happy experience after driving 1200km

    Stayed in January 2018

  • Reviewed: 10 December 2017

    4.6
    The room.
    • Business trip
    • Solo traveller
    • Business Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location. Lifts not working on arrival. Price.

    The room. Some staff

    Stayed in November 2017

  • Reviewed: 29 November 2017

    8.8
    Excellent value for money
    • Business trip
    • Couple
    • Business Double Room
    • Stayed 3 nights

    Parking at a charge

    good value for money

    Stayed in November 2017

  • Reviewed: 25 November 2017

    7.9
    Very good breakfast
    • Business trip
    • Group
    • Business Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good breakfast

    Stayed in November 2017

  • Reviewed: 7 November 2017

    10
    Perfect and hope to stay at hotel next time in Bonn
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Accessibility to city transportation

    Place is cleaned and excellent receptions services

    Stayed in November 2017

  • Reviewed: 30 October 2017

    9.6
    Service was excellent!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Breakfast was delicious. Typical European style breakfast.

    Stayed in October 2017

  • Reviewed: 2 October 2017

    10
    supportive staff, great atmosphere, 10/10 :)
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    supportive staff, great atmosphere, 10/10 :)

    Stayed in October 2017

  • Reviewed: 13 September 2017

    9.2
    Clean and tidy
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Have to pay parking for customer

    Clean and tidy

    Stayed in August 2017

  • Reviewed: 23 August 2017

    6.7
    Gutes Business Hotel
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Gutes Business Hotel

    Stayed in August 2017

  • Reviewed: 4 August 2017

    6.3
    It was alright but not going there a second time
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room small not that modern from the decoration ...bed uncomfortable Location totally wrong ...

    Bathroom

    Stayed in July 2017

  • Reviewed: 24 July 2017

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Perfect

    Stayed in July 2017

  • Reviewed: 23 July 2017

    8.3
    Perfect place for family + fun. Amazing staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The bed was extra comfy, breakfast was delicious, staff are very friendly, everything is perfect.

    Stayed in July 2017

  • Reviewed: 8 June 2017

    9.2
    The ambiance is really good.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The ambiance is really good. What I don't like is the reception which is situated at the back.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    7.5
    so comfortable
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing else.

    It's really good.

    Stayed in June 2017

  • Reviewed: 2 June 2017

    9.6
    No Russian TV
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    No Russian TV

    Stayed in May 2017

  • Reviewed: 2 May 2017

    7.5
    Nice hotel not far from downtown Bonn
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was standard fare, nothing spectacular. It could use some improvement.

    Rooms were comfortable and well-equipped.

    Stayed in May 2017

  • Reviewed: 23 April 2017

    7.5
    Friendly we like to stay in this Hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly we like to stay in this Hotel

    Stayed in April 2017

  • Reviewed: 21 April 2017

    7.5
    bad wifi connection on the first night and noisy young...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    bad wifi connection on the first night and noisy young neighbors.

    Stayed in April 2017

  • Reviewed: 1 March 2017

    6.7
    The rooms are very big and clean
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was really a business hotel, I would definetly not recommend for leisure travellers.

    The rooms are very big and clean

    Stayed in February 2017

  • Reviewed: 21 December 2016

    7.9
    Hotel is located very closed to motorway exit.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    Hotel is located very closed to motorway exit. Very good breakfast. Free parking

    Stayed in December 2016

  • Reviewed: 17 December 2016

    9.2
    Good business hotel.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    The staff was very friendly and attentive. The dinner was freshly prepared, the schnitzel plainly plated.

    Stayed in December 2016

  • Reviewed: 14 November 2016

    7.9
    I would have preferred a smoking room but this is now a no...
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    I would have preferred a smoking room but this is now a no smoking hotel.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 February 2016

    6.7
    Great breakfast buffet.
    • Leisure trip
    • Couple

    For future refeedence..don't place "normal" guests on the same floor as foreign groups of artists who like to party until 3am

    Great breakfast buffet. Hotel Personal very helpfull and accomadatinh after a very LOUD night.

  • Reviewed: 5 January 2016

    9.2
    It was a very nice hotel
    • Leisure trip
    • Group

    The rooms are a bit noisy ( they are not soundproof ). You can hear when neighbours have a shower or when someone talks on the hall.

    It was a very nice hotel Staff was very friendly and helpful Everything was very clean

  • Reviewed: 17 August 2015

    10
    Fantastic location
    • Leisure trip
    • Couple

    The evening meal could be more varied as they are very repetitive

    Fantastic location Great Staff If you don't speak German then the staff speak excellent English

  • Reviewed: 10 July 2015

    6.7
    The room is very neat and clean, beds are comfort.
    • Leisure trip
    • Family with young children

    Air conditioning is in poor status for our 2 days stay under 37 of hot summer. We had to leave the window open whole night and it was noisy outside as the hotel is next to main road.

    The room is very neat and clean, beds are comfort.

  • Reviewed: 6 June 2015

    3.8
    Decent food at the restaurant, easy parking, easy to find...
    • Business trip
    • Solo traveller

    Bad service, bed blanket too short, pillow too large, slow lift to upper floors, expensive (there was apparently a convention in Bonn at the time).

    Decent food at the restaurant, easy parking, easy to find (with a car).

  • Reviewed: 18 March 2015

    9.2
    Clean, large room, quiet location with lots of parking space.
    • Business trip
    • Couple

    Shower alternated between hot and cold too quickly, might be an exception though...

    Clean, large room, quiet location with lots of parking space. Ideal when coming from the highway

  • Reviewed: 11 February 2015

    10
    Relaxing hotel, nothing to much trouble for the staff.
    • Leisure trip
    • Couple

    Relaxing hotel, nothing to much trouble for the staff. Staff all very welcoming and friendly and helpful especially Claudia on reception, Yvonne at evening meal and Andrea at breakfast. Great service. Well done to chefs in the kitchen for producing a number of dishes at short notice!

  • Reviewed: 29 February 2016

    7.1
    No teapots in the room
    • Leisure trip
    • Couple

    No teapots in the room

  • Reviewed: 19 November 2015

    7.1
    Great room
    • Business trip
    • Couple

    Payment didn't work by my card. Card was okay. Temperature in the room wasn't great

    Great room near to the bus stop

  • Reviewed: 24 October 2015

    9.6
    The rooms were quite couldn't hear the noise from out...
    • Group

    Nothing

    The rooms were quite couldn't hear the noise from out side or down stairs wen on the room

  • Reviewed: 15 October 2015

    6.3
    Breakfast was very good.
    • Business trip
    • Solo traveller

    There wasn't freezer in the room.

    Breakfast was very good.

  • Reviewed: 11 September 2015

    7.1
    Convenient location.
    • Leisure trip
    • Couple

    Convenient location. Friendly staff.

  • Reviewed: 8 August 2015

    7.9
    Quite noisy as you can hear upstairs and people in other...
    • Leisure trip
    • Solo traveller

    Quite noisy as you can hear upstairs and people in other rooms.

  • Reviewed: 30 June 2015

    9.5
    Good room & facilities, easy to find
    • Leisure trip
    • Couple

    None

    Good room & facilities, easy to find

  • Reviewed: 11 June 2015

    9.2
    Room decor and cleanliness.
    • Leisure trip
    • Group

    Nothing

    Room decor and cleanliness.

  • Reviewed: 23 May 2015

    7.5
    Une tres belle vue et le silence.
    • Leisure trip
    • Group

    Tres peu de places parking.

    Une tres belle vue et le silence.

  • Reviewed: 18 May 2015

    9.6
    nice location, free parking, good breakfast
    • Leisure trip
    • Couple

    ventilation in the room during day is rather noisy

    nice location, free parking, good breakfast

  • Reviewed: 16 May 2015

    8.3
    It's a clean and comfort hotel but wide from city center...
    • Business trip
    • Solo traveller

    It's a clean and comfort hotel but wide from city center !

  • Reviewed: 19 February 2015

    7.1
    24 hour reception desk
    • Business trip
    • Solo traveller

    aways from eating places...but, a minor thing really..will stay again

    24 hour reception desk

  • Reviewed: 24 January 2015

    5.8
    Absolutely nothing in walking distance
    • Business trip
    • Solo traveller

    Absolutely nothing in walking distance

There are also 51 reviews without text. These impact the overall review score.

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