The site is currently undergoing a major refurbishment and if you want a lie in you won’t get one at this hotel, the concrete was being dug up and the noise and vibrations were felt through the entire hotel. The parking is a nightmare to find even with the little map they give you, the workmen had both sets of lights set on red so you sit waiting until they say you can move. The staircase is grubby and dirty and is an area that still requires additional refurbishment, the pillows are awful and the cleaners were banging on the door at 8am trying to gain access to clean the room. So much could be improved and i’d advise the owners to concentrate on the little things and visit your snag this place yourself. The staircase steps and walls for example. The car park situation and the noise and vibration before 10am is ridiculous. Site claims a 4 star but truth be told this place is a 3 star with a lick of paint in keys visual areas. They have spent money but in areas known as focal points.

As a hotel refurbisher in the UK there are some good and bad things to say ref this hotel. Great choice for breakfast both hot & cold offerings, this hotel has had a recent refurbishment and the rooms have been renovated to a decent standard (except the chairs are very old and aren’t in keeping with the new look and make it glaringly obvious that they were kept purely to save money.) The location is a good 25 minute walk back from the Old town center but we saw this as a positive as it’s helps walk off the evening meal.

Stayed in September 2025

Would be nice if there was a couple of English entertainment channels on tv in rooms other than news.

Excellent breakfast with huge choice. secure underground parking, comfortable room, Tea and coffee in reception.

Stayed in September 2025

The underground parking was convenient although a little tricky to manouver around, but unfortunately the there was no EV charging available, which was a real surprise.

The staff were a little austeer face to face (perhaps just a professional), although very helpful by email in advance in helping us find a local vet to administer treatment required to get our dog back into the UK. The room was big enough and bed very comfortable. No noise issues, so a good night's sleep. The location is excellent, next to a lovely park and only a short walk to the historic centre of the city. Chose not to pay extra for the breakfast as there are many great cafe/bakeries to try nearby and had no regrets.

Stayed in August 2025

The room was not so clean as we check in. The linens has stains. The towels has a komisch smell.

It was so nice that we were able to check in early. Breakfast buffet was amazing.

Stayed in September 2025

Clean, quiet despite the location and very convenient for the town centre.

Stayed in September 2025

n/a

Breakfast was lovely. Staff were friendly. Room was big, comfortable and clean. There is a door tag where you can notify the cleaners that they don't have to clean the rooms or change the laundry on a particular day which i appreciated as eco friendly. I was in the double room so i already had a second set of towels. They always replenished the 1L water bottle and there was a coffee/tea station in the lobby for any time of the day. The room had a lovely view of the lake over the road. It was close to trains/trams.

Stayed in June 2025

1. Parking issues. Which were not announced on the website during booking. Would have made it easier if I'd had know about it previously. Now we had to drive to 2 wrong parkingsites, had to go in the hotel to ask where I could park my car. Then back to my car and try to find my way in the chaos surrounding the building. And all this during rush-hour. 2. Hotel surroundings looked like a construction site. Also not mensioned on their website. Would have been polite and again better instructions upfront would have been required and appreciated. 3. Long waiting at the desk, with only one clerk available. Only 1 clerk and a waiting que at the frontdesk. With guests that took a lot of time, asking a lot of questions, while people where waiting, waiting and waiting..... And a clerk that didn't think it would be apropriate to call in for some back-up.

Room was nice and clean. Breakfast was very good.

Stayed in September 2025

The hotel is not in the city centre. 20 minute walk to the Old Town. There are Bus and tram stops close to the hotel.

Typical functional business type hotel .Good size comfortable room if a bit basic Water provided. Good buffet breakfast included in the room rate.

Stayed in August 2025

Showers more or less in the bedroom separated with only a glass wall. So if you don’t know your travel buddy well, might be a bit awkward;)

Located by the lake at a main intersection. 25 min walk from old town, which we liked to walk, but bus also next to hotel. Amazing breakfast, it’s true :) Very friendly staff.

Stayed in August 2025

Nothing to fault at this property. Great value for money.

Stayed in August 2025

There are a lot of repairs to the walkways and roads around the hotel.

Was very good hotel

Stayed in August 2025

Under renovation & parking is complicated

Not bad

Stayed in August 2025

Parking spot not easy to reach

Friendly staff

Stayed in July 2025

Check in strictly at 15:00

Nice location, clean, well equipped rooms

Stayed in August 2025

the only problem was internet speed that was slow and it interrupt time by time.

the hotel is clean with 24 reception. very near to train station and the old town. the public transport is right front the the hotel to go train station and the old town. it has a 24hr brew coffee and tea in the lobby which is very nice. the staff are polite and helpful specially a girl with glasses and black hair was so nice see helped me to change my room with bigger space also for my husband hair cut help me find a barber. the breakfast was delicious with various choice and natural orange juice. also you can order fresh omelet and fried egg. staffs in the breakfast room are polite and friendly. facility of room was good. Ac and mini fridge. the hotel facility and service in all was really worth of money

Stayed in August 2025

A slightly complicated access to the garage. I recommend stopping briefly in front of the hotel, where you will receive instructions and a picture.

Breakfast was varied, delicious, and perfect. Excellent hot dishes, a rich selection of vegetables and fruit, delightful sides, and fresh pastries. The price for breakfast definitely matches its quality.

Stayed in August 2025

On the whole though, things should be better: this business hotel is almost excellent in many ways. As examples: (1) The shower is powerful, however the height is not adjustable. The shower floor is completely non-slip but the walls are glass, facing into the room. (2) The curtains are made of a blackout fabric, which is great, however, the way they have been mounted is such that light comes through the top along the whole of the windows, spanning the width of an entire wall). (3) The ever-ready coffee in the lobby is considerate (and needed given the location of the hotel), however, the quality is not good at all and it comes in flasks. It would be better to grant access to the breakfast-area coffee machines or have a similar one installed as I have seen in other hotels.

Very professional and helpful staff. Good breakfast. The room was clean, large and well appointed with adequate seating, tables, cupboards, and luggage rack. The door closed with a reasonably quiet click instead of a bang. Quiet for a good night's sleep... at least in the rooms facing the inner courtyard. The hotel is located amongst office buildings, but within steps of the tram, bus and S-bahn, so very convenient for sightseeing/shopping.

Stayed in August 2025

Reserved for dinner! Up on arrival no table set! And no English t.v.

Window to let in fresh air.

Stayed in August 2025

The breakfast buffet was absolutely amazing! I took pictures to send to my family I was so impressed.

Stayed in July 2025

More gym equipment

Breakfast was really good even better than the Novina Tillypark branch.

Stayed in July 2025

I turned arround for 15 min to find the parking, almost gave up, and turns out its not included in the room charge, its extra

Stayed in August 2025

Unfortunately there were renovations But not too bad

Good location & good value

Stayed in July 2025

Could have mentioned building works going on so a bit of a pain finding parking Needs more lifts as on check out a d early morning meant finding a lift a problem Workmen a,so using lifts and a lot of drill noise in our room before checking out

Good location with tram 2 stops from center and al,so walkable,lovely room and helpful staff ,and a very good breakfast with lots of choice

Stayed in August 2025

Room could be cleaner, a bit stressful finding the parking since there are works ongoing in the hotel.

Spacious room, kind staff and great breakfast.

Stayed in August 2025