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Reviews of Novotel Gera This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Berliner Strasse 38, 07545 Gera, Germany

#6 of 13 hotels in Gera

Guests' Choice

Review score

Based on 485 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.8

100% verified reviews

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Showing 1 - 29

  • Reviewed: 10 August 2018

    6.3
    Breakfast is very good, location is fine as well - 10 min to...
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    There should be definitely more light in the room, no air conditioner, no kettle and slippers in a room. Although everything was pre paid the receptionist charged some city tax on a check out - why couldn't they charge all the amount from the card before arrival?

    Breakfast is very good, location is fine as well - 10 min to Hauptbahnhof, wi fi is ok but if you do not use it some time you have to log in once again, tv channels list is good

    Stayed in August 2018

  • Reviewed: 28 May 2018

    9.6
    Superb stay and lovely staff
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    the interior of the rooms is maybe a bit outdated but overall really a very pleasant hotel with big, comfortable rooms. no option to make coffee/tea in the room

    big rooms, comfortable bed, enough space for wheelchair, lovely staff, disabled parking right in front of the entry of the hotel, good lobby space for food and drinks, 10 min walking distance to the centre, mini fridge in the room was great

    Stayed in May 2018

  • Reviewed: 15 April 2018

    5.4
    Disappointment
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no water or anything to drink in hotel room. We came late in night and we couldn’t even drink anything without paying or buying in vending machine. Usually in this kind of hotels you can spot a kettle to boil a water, and few tea bags or instant coffee. There was nothing of it. In this point of view, the hotel is expensive...

    Stayed in April 2018

  • Reviewed: 31 August 2017

    9.6
    It had everything I needed: a comfortable bed, good internet...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really, maybe a bit old, but maintained very well.

    It had everything I needed: a comfortable bed, good internet connection in the room, good breakfast and a bike and indoor pool

    Stayed in August 2017

  • Reviewed: 27 August 2017

    10
    Amazing!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only possible bad point : bad pillows. There way too soft, not filled enough.

    We loved how friendly, pet-caring, and welcoming were the people working there. Everything was clean, in order, and ready for us. The food of evening and the breakfast was great and delicious!

    Stayed in August 2017

  • Reviewed: 26 December 2016

    7.9
    Nice pool perfect for Christmasvacations
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was too hard for my liking. No fridge/minibar and no bathrobe was disappointing

    Spacious room and excellent pool/sauna area. Professional and friendly staff. Nice little welcome present

    Stayed in December 2016

  • Reviewed: 11 August 2018

    5.0
    Hotel was okay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Reception staff were very helpful however restaurant and bar staff were less so.

    Hotel was okay

    Stayed in July 2018

  • Reviewed: 20 July 2018

    9.6
    very pleasant stay
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    Breakfast is very rich and variety of choice, hotel is clean and well equipped.

    Stayed in July 2018

  • Reviewed: 8 May 2018

    7.9
    Good business stay
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good hotel for business trips. Restaurant ok. Central location.

    Stayed in May 2018

  • Reviewed: 17 April 2018

    5.4
    Too cold in the rooms.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Too cold in the rooms. You can hear the neighbors in the room talkig

    Stayed in March 2018

  • Reviewed: 1 March 2018

    9.6
    Very comfortable
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Very spacious

    Stayed in February 2018

  • Reviewed: 15 January 2018

    5.8
    Niver again
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was very cold

    Nothing

    Stayed in January 2018

  • Reviewed: 17 November 2017

    9.2
    Overnight stay
    • With a pet
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The room was big and quiet and the hotel was welcoming to our dog. Thank you.

    Stayed in November 2017

  • Reviewed: 19 July 2017

    8.8
    Nice hotel to stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Environment was ugly but hotel with pool and sauna after long trip is always good!

    Nice hotel to stay

    Stayed in July 2017

  • Reviewed: 28 May 2017

    4.6
    Given smoking room, outdated room poor value for money
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Put in smoking room and it was stinky, no minibar in room, very expensive poor value for money

    I honestly can't say anything positive here

    Stayed in May 2017

  • Reviewed: 7 January 2017

    8.8
    Expensive to park
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive to park

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 April 2016

    7.1
    Last stayed here 20 years ago and it is a god solid clean...
    • Business trip
    • Solo traveller

    The hotel was fully booked BUT the in house restaurant was empty, 3 diners when there was room for 100. I soon found out why - had the foccacia burger (described as Angus beef) - the foccacia was so dry and flaky it fell apart and if a Scottish cow had been anywhere near my microwaved burger, I'll eat my hat! A shame really as the staff were great and the restaurant is a nice space. Change the menu or the chef??!

    Last stayed here 20 years ago and it is a god solid clean hotel.

  • Reviewed: 9 March 2016

    9.2
    I really enjoyed my stay at the hotel and the facilities.
    • Leisure trip
    • Solo traveller

    I really enjoyed my stay at the hotel and the facilities.The dinner buffet was very reasonably priced and had a wide variety of items available ,which were very tasty.The staff were very friendly and attentive.The hotel is only a short distance from the railway station and located in a pleasant residential area, with a small grocery store across from the hotel.

  • Reviewed: 20 January 2016

    9.6
    Had a big and nice room.
    • Business trip
    • Couple

    Price could be a little bit cheaper.

    Had a big and nice room. Breakfast was great and a lot to choose from. Great stuff. Free public parking just across the street.

  • Reviewed: 6 December 2015

    8.3
    clean and quiet room, nice breakfast, open 24h/day,...
    • Business trip
    • Solo traveller

    difficult to park with a small truck, the wifi does not work ( strong problem today)

    clean and quiet room, nice breakfast, open 24h/day, french speaking tv chanels

  • Reviewed: 15 November 2015

    10
    Upgrade was offered (€20) and accepted.
    • Leisure trip
    • Couple

    Nothing negative.

    Upgrade was offered (€20) and accepted. Much appreciated. Two spacious, well appointed rooms. Beautiful bathroom. Good supermarket directly across the road. Secure parking at reasonable price. Very helpful staff, good English language skills. Very good internet.

  • Reviewed: 6 October 2015

    8.3
    All ok.
    • Leisure trip
    • Family with young children

    Nothing to complain about.

    All ok.The family room we booked was very big with all we could have asked for for our stay. We got a crib from the front desk and in it were some toys - our kid loved it! Thank you.

  • Reviewed: 18 July 2015

    7.5
    All the staff were friendly and helpful.
    • Leisure trip
    • Group

    The breakfast was very nice and had a very comprehensive choice but one morning I only had a cup of coffee and some yoghurt yet it still cost me 14euros

    All the staff were friendly and helpful. The room sizes were very good for us with all our motorcycle luggage to find space for.

  • Reviewed: 12 March 2015

    7.9
    Comfortable spacious room, friendly staff
    • Business trip
    • Solo traveller

    Close to train station once you know where it is but it is hard to find your first time, especially in the dark. Fitness centre consists of a bike beside the small pool.

    Comfortable spacious room, friendly staff

  • Reviewed: 16 September 2015

    8.5
    The lunch on Sunday was excellent as were the helpful and...
    • Business trip
    • Couple

    The lunch on Sunday was excellent as were the helpful and friendly staff.

  • Reviewed: 2 August 2015

    5.0
    food, breakfast and diner
    • Leisure trip
    • Couple

    no airco in very hot rooms some staff members less friendly

    food, breakfast and diner

  • Reviewed: 20 July 2015

    7.9
    Staff were very helpful.
    • Leisure trip
    • Group

    Staff were very helpful. Breakfast was very good.

  • Reviewed: 15 July 2015

    7.9
    fantastic breakfast!
    • Leisure trip
    • Couple

    fantastic breakfast!!!!!!!!!!!

  • Reviewed: 28 January 2015

    9.6
    For the price of a standard double room we got a huge family...
    • Leisure trip
    • Family with young children

    For the price of a standard double room we got a huge family room for 4 persons!

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 29

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