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Reviews of Fürther Hotel Mercure Nürnberg West This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Laubenweg 6, 90765 Fürth, Germany

#7 of 12 hotels in Fürth

Guests' Choice

Review score

Based on 840 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.8

  • Location

    8

  • Facilities

    8

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.9

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Showing 1 - 75

  • Reviewed: 30 August 2018

    10
    Excellent stay with reasonable price
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night

    - very friendly staff - good location (close to get to Playmobil Park) - very clean - beds prepared for kids and some small playmobil gifts for kids

    Stayed in August 2018

  • Reviewed: 13 August 2018

    5.4
    Only the staff
    • Leisure trip
    • Couple
    • Standard Double Room with Arm Chair
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool is so small and also not clean Enough and the price was very high comparing with another hotels with the same facilities and location.

    Only the staff

    Stayed in August 2018

  • Reviewed: 6 August 2018

    10
    Very friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    I sat outside at the pool all afternoon and had to walk to the bar to find staff to order drinks from. It would have been better if the waiters would check outside every now and then wether guests need any drinks.

    Very friendly staff

    Stayed in August 2018

  • Reviewed: 19 July 2018

    9.2
    Will stay here agin
    • Business trip
    • Group
    • Standard Double Room with Arm Chair
    • Stayed 1 night

    Would like an iron in the room or option to order one at time of booking? WiFi didn't work for me but could be my phone? Couldn't work it out and only stayed one night so wasn't a big issue.

    Staff are very helpful and friendly. The breakfast is very good- lots of selection even Gluten Free options!

    Stayed in July 2018

  • Reviewed: 22 May 2018

    5.4
    A/C not working, Housekeeping staff
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night

    1. A/C in room not working, reported and no maintenance was available so we had to stay in a hot room which was impossible to rest or relax. No other room was offered 2. Housekeeping staff on the day of departure knocked and tried to come into the room at 8am, later tried 3 more times even when the departure time states 12 (noon). I understand they want to finish the job for the day but I want to have some rest on my holidays.

    location, price

    Stayed in May 2018

  • Reviewed: 6 May 2018

    5.8
    Comfortable but sneaky
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Be careful with last minute deals in this hotel. They offered a lower price but then they charged a ridiculously high price of 18 euro per person for breakfast !?. And additional 11 euro for parking. That’s probably fine for business travelers but a bit steep prices for a family traveling on the budget. There was nothing in the hotels offer about it, therefore I feel taken advantage of. I’ll think twice before I trust mercury hotels again in the future :(

    Clean, pleasant staff

    Stayed in May 2018

  • Reviewed: 5 March 2018

    5.0
    Average hotel for the price of a five-star resort.
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 4 nights

    Every day, the room temperature was set to maximum & the window closed, whilst every night at arriving at my room, I would need to turn off the heating & open the window wide open to cool the room down. I cannot tell you how annoying this became!! How can anyone expect to sleep in such a hot room?? Also, the food available from the bar in the evenings was very average, if available at all.. Worst part, the cost of staying. Utter scandalous!! Would not recommend.

    it was quiet during the night

    Stayed in March 2018

  • Reviewed: 1 January 2018

    8.8
    The friendliness and professionalism of the staff were excellent. I will stay again.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    The full restaurant fare was not available. I assume this was due to the renovations that were in a progress.

    The staff, desk clerks and restaurant/bar attendant where extremely courteous, accommodating, and helpful.

    Stayed in December 2017

  • Reviewed: 3 November 2017

    8.8
    A convenient business stay near Nürnberg
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Rather small room for a family, but enough for one night; parking is free only in the road, there is an 11 EUR/night charge for the hotel parking lot

    Convenient location close to Nürnberg, modern and clean room, good breakfast

    Stayed in October 2017

  • Reviewed: 2 September 2017

    6.3
    Friendly staff, little present for the children, nice fresh...
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    Renovation / construction taking place at the time. Bar was unattended/closed before dinner time

    Friendly staff, little present for the children, nice fresh breakfast, large garden and terrace,

    Stayed in August 2017

  • Reviewed: 25 August 2017

    10
    The lady on the telephone when we rang to a say we would be...
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    The lady on the telephone when we rang to a say we would be late was a little unprofessional, chatted for two minutes with her colleague without realizing we were on the phone then without apologizing didn't ask for our name and generally sounded like she couldn't care. However during our stay all staff were professional and friendly.

    Stayed in August 2017

  • Reviewed: 4 August 2017

    7.1
    Nice place to stay for a one-nighter.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    The staff at the restaurant were very unpleasant, not helpful and rude. The kitchen closes earlier than stated so we let down with the service received although according to them they were still open. We found pieces of glass on the floor near the elevator (3rd floor) and the kids were bare feet just having come out of the swimming pool. The renovation work although needed, was not advertised when we booked.

    The swimming pool was a nice surprise. The breakfast was amazing. The little interior court where you could sunbathe and the kids could play.

    Stayed in August 2017

  • Reviewed: 20 March 2017

    7.5
    Clean and friendly staff .
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The first night we stayed it was value for money , we then wanted to stay another night a few days later the cost over doubled ..

    Clean and friendly staff .

    Stayed in March 2017

  • Reviewed: 10 January 2017

    7.5
    Good hotel for overnight stay
    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Shower in bath instead of just a shower Good but expensive breakfast. Parking is charged seperately

    Quiet room and very conceniently close to the highway!

    Stayed in January 2017

  • Reviewed: 9 January 2017

    7.5
    One probably Dutch family can degrade all staying, selfish...
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    One probably Dutch family can degrade all staying, selfish parents think that their kids can do everything and only them are in hotel, screaming running punching in corridors evening, morning between 6-7 till 9, it was not hotel but kindergarten

    Stayed in January 2017

  • Reviewed: 14 October 2016

    4.6
    I stay frequently in hotels for work; so I would like to feel at home.
    • Business trip
    • Group
    • Standard Double Room with Arm Chair
    • Stayed 3 nights

    For a € 300,= per night stay I expect clean towels every day. Not 100% clean bathroom. Not even one bottle of water in my bedroom. Fire Alarm at 23:40 hours : I have not seen one person of the hotel personnel : firemen/police told us to go back inside. A payment IN ADVANCE via a pro forma invoice for six colleagues three nights ( almost € 6.000,= ) was very difficult to arrange?????

    Complement razor because I forgot mine. Breakfast is okay

    Stayed in October 2016

  • Reviewed: 9 August 2018

    8.3
    Very good connection to the highway.
    • Leisure trip
    • Couple
    • Standard Room With 2 Single Beds And 1 Sofa
    • Stayed 1 night

    Very good connection to the highway. Nice and clean surroundings.

    Stayed in August 2018

  • Reviewed: 6 August 2018

    9.2
    The staff were really friendly and the hotel was clean and...
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Arm Chair
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The staff were really friendly and the hotel was clean and comfortable.

    Stayed in July 2018

  • Reviewed: 29 July 2018

    9.2
    Comfotable, modern, clean, swimming pool
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Pay €11 for parking

    Comfotable, modern, clean, swimming pool

    Stayed in July 2018

  • Reviewed: 6 July 2018

    8.3
    Modern and comfortable
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Surroundings are not the most inspiring.

    Clean, modern room and toilet. Very nice breakfast buffé.

    Stayed in July 2018

  • Reviewed: 4 June 2018

    8.3
    Easy to stay
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night

    Parking machine didn't work

    We like a Italian restaurant near by the hotel

    Stayed in June 2018

  • Reviewed: 11 May 2018

    7.5
    Good business hotel and close to the Messe
    • Business trip
    • Family with young children
    • Standard Double Room with Arm Chair
    • Stayed 2 nights
    • Submitted via mobile

    Little bit expensive per night

    Good business hotel and close to the Messe

    Stayed in May 2018

  • Reviewed: 6 April 2018

    9.2
    Bed is nice and comfortable.
    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa
    • Stayed 1 night

    Breakfast can improvment

    Bed is nice and comfortable.

    Stayed in April 2018

  • Reviewed: 9 March 2018

    8.3
    Very nice apart with a clean and beautiful design in a claim...
    • Business trip
    • Solo traveller
    • Standard Double Room with Sofa
    • Stayed 1 night

    Very slooooooooow internet connection. Terribly slow. Impossible to work

    Very nice apart with a clean and beautiful design in a claim area.

    Stayed in February 2018

  • Reviewed: 2 March 2018

    6.7
    Breakfast, staff
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    bathroom within the room

    Breakfast, staff

    Stayed in March 2018

  • Reviewed: 23 December 2017

    10
    Nice stay without any problem.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night

    Very easy access from the Autobahn, lot of parking space.

    Stayed in December 2017

  • Reviewed: 12 November 2017

    10
    Good hotel, good location, good breakfast.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    poor internet connection free of charge. They push to buy premium.

    Good hotel, good location, good breakfast.

    Stayed in November 2017

  • Reviewed: 8 November 2017

    5.8
    Breakfast was excelent!
    • Business trip
    • Couple
    • Standard Double Room with Sofa
    • Stayed 3 nights

    The fire alarm in the middle of the night is terrible. no minibar, even water in the room!

    Breakfast was excelent!

    Stayed in November 2017

  • Reviewed: 12 August 2017

    10
    Super hotel, super service!!!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Very friendly peoples, everything was clean and comfortable 👍🏼

    Stayed in August 2017

  • Reviewed: 2 August 2017

    7.5
    The location was convenient for my purposes.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The location was convenient for my purposes.

    Stayed in July 2017

  • Reviewed: 29 July 2017

    7.5
    Breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights

    that i have to pay extra fee for parking

    Breakfast

    Stayed in July 2017

  • Reviewed: 20 July 2017

    6.7
    Too hot with No air conditioner
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 4 nights

    Too hot with No air conditioner

    Stayed in July 2017

  • Reviewed: 4 July 2017

    9.2
    I will recommend the place
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted via mobile

    The food on the menu was a bit expensive, especially for south africans

    Friendly staff and hotel in excellent condition

    Stayed in July 2017

  • Reviewed: 16 March 2017

    5.8
    Spacious
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Far from public transport

    Spacious

    Stayed in March 2017

  • Reviewed: 2 February 2017

    8.8
    breakfast
    • Leisure trip
    • Family with young children
    • Standard Double Room with Arm Chair
    • Stayed 1 night
    • Submitted via mobile

    breakfast

    Stayed in January 2017

  • Reviewed: 15 October 2016

    7.9
    A solid hotel all around.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    A false fire alarm went off in the middle of the night my fourth night.

    Breakfast was fantastic.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 May 2016

    9.2
    Easy check in and check out.
    • Leisure trip
    • Family with older children

    Room for 4 people is small. For one night it was OK.

    Easy check in and check out. Nice garden for kids. Kids are welcomed. Good location near to highway.

  • Reviewed: 10 May 2016

    6.3
    Good bathroom, very nice breakfast
    • Leisure trip
    • Family with young children

    Have been in better 4* hotels. Bad climate control, it was to warm in the room, only a fan available. Contact noices from other rooms (people walking, doors etc.). Carpets need refreshment. Dont like to pay for parking at their own property as a hotel guest.

    Good bathroom, very nice breakfast

  • Reviewed: 8 March 2016

    7.5
    good location, excellent restaurant across the street Vapiano
    • Business trip
    • Solo traveller

    Expensive parking, breakfast buffet empty all the time, breakfast staff with exception of one lady very slow

    good location, excellent restaurant across the street Vapiano

  • Reviewed: 11 January 2016

    3.8
    We first booked it because it was away from noisy centre and...
    • Leisure trip
    • Family with young children

    But while taking shower we experienced sudden hot water sprays, almost burned the skin. Also being outside the city they charge money for parking on their own territory from their customers! We had a conflict coz when checking-in we agreed that we go out of parking and will not be charged, but the next morning the staff changed and the manager refused to receive payment only for room insisting on parking payment though we offered her to call the evening staff to learn about our agreement. She started to yell and threaten with police. We didnt want problems in a foreign country so were forced to pay it but we will not recommend this hotel for its staff for sure!

    We first booked it because it was away from noisy centre and the cleanliness was quite ok

  • Reviewed: 30 December 2015

    6.7
    Breakfast was very good.
    • Leisure trip
    • Family with young children

    We ordered supper on Christmas Eve in their restaurant. Food was very expensive, and portions extremely small. Even the kids portion of spaghetti wasn't enough to fill up my 4 year old - very very dissapoiting, especially wanting a nice Christmas Eve meal. Room was very small.

    Breakfast was very good. Nice hotel and Christmas atmosphere.

  • Reviewed: 12 November 2015

    5.0
    Good location close to main highway
    • Business trip
    • Solo traveller

    Preffered room was reserved but upon arrival only standard rooms were available. Compensated with free parking and mini bar

    Good location close to main highway

  • Reviewed: 18 August 2015

    9.2
    Great location for visiting Nuremberg and Furth.
    • Leisure trip
    • Family with older children

    Air conditioning would have been great but window open overnight was not noisy. Children on sofa bed, not overly comfortable but fortunately it was a warm night so they slept on their duvets for a bit more cushioning.

    Great location for visiting Nuremberg and Furth. Pool, gym, table tennis etc keeps family entertained. Very clean, reception staff very informative. Furth was a lovely town and we had an inexpensive meal at an Italian restaurant.

  • Reviewed: 13 August 2015

    5.4
    Good service in the lobby.
    • Business trip
    • Solo traveller

    Poor service in the restaurant. Waiting to be served during diner, drinks ordered not delivered but noted in the bill.

    Good service in the lobby. Both check-in and check out

  • Reviewed: 14 June 2015

    7.9
    Garden, nice and comfortable room, the fact that there is a...
    • Leisure trip
    • Family with older children

    The pool was closed in the morning. We left at 10.30 and it was still closed. This is not a hotel to go to if you don't like little children, because it's packed with them. Let's say they provide a lively atmosphere during breakfast.

    Garden, nice and comfortable room, the fact that there is a pool.

  • Reviewed: 11 May 2015

    10
    An ideal location for families with kids visiting...
    • Leisure trip
    • Family with young children

    An ideal location for families with kids visiting Playmobil-Park and other family attractions nearby. Breakfast is plentiful, and the staff are very attentive

  • Reviewed: 7 April 2015

    7.1
    On Booking.
    • Leisure trip
    • Family with young children

    On Booking.com you say the pool is heated, it is not. The only reason we stayed was to go to the pool so we cancelled our second night as the pool was closed.

  • Reviewed: 3 January 2015

    8.8
    Good hotel with familiar personal.
    • Leisure trip
    • Family with young children

    Hotel restaurant offers only few meals for dinners , limited choose . Not nice place for dinner .

    Good hotel with familiar personal. Nice stay .Very good and rich buffet breakfest . Hotel was very clean .

  • Reviewed: 1 January 2015

    9.2
    The staff has always been very nice the multiple times we...
    • Leisure trip
    • Family with older children

    The beds are very hard and uncomfortable.

    The staff has always been very nice the multiple times we have stayed here and they speak very good English. The hotel is always clean, the restaurant and bar are very nice and the buffet breakfast is amazing.

  • Reviewed: 24 May 2016

    8.8
    nice staff, clean room, big bed and nice pillows, modern and...
    • Leisure trip
    • Solo traveller

    bed too hard for me (but not for the others I travelled with)

    nice staff, clean room, big bed and nice pillows, modern and nice lobby, nice garden

  • Reviewed: 1 May 2016

    8.8
    Friedly staff, great breakfast, even got some small presents...
    • Leisure trip
    • Family with young children

    Charge for parking

    Friedly staff, great breakfast, even got some small presents for the kids

  • Reviewed: 18 March 2016

    8.3
    a very nice breakfast
    • Leisure trip
    • Family with young children

    you have to pay EUR 10 for the parking space!

    a very nice breakfast

  • Reviewed: 16 March 2016

    8.3
    The Room was clean.
    • Leisure trip
    • Family with young children

    The Room will be bigger.

    The Room was clean. It has a good location near highway and it is a good place to stay one night.

  • Reviewed: 6 March 2016

    9.6
    Great staff, very close to Autobahn, good parking and...
    • Leisure trip
    • Family with young children

    Great staff, very close to Autobahn, good parking and excellent breakfast

  • Reviewed: 29 February 2016

    7.5
    very good breakfast, very good choise of beer in hotel...
    • Leisure trip
    • Family with young children

    very good breakfast, very good choise of beer in hotel restaurang

  • Reviewed: 18 January 2016

    7.9
    Proximity to motorway, reception open till late night, very...
    • Business trip
    • Solo traveller

    Proximity to motorway, reception open till late night, very rich breakfast

  • Reviewed: 8 January 2016

    6.7
    Good for one night staying.
    • Leisure trip
    • Family with older children

    Good for one night staying. Clean. Breakfast 25€ per person is simply crazy!!!

  • Reviewed: 1 January 2016

    9.2
    Food in resto
    • Leisure trip
    • Family with young children

    Hotel outside parking have to pay extra

    Food in resto

  • Reviewed: 10 December 2015

    7.9
    The restaurant breakfast was good
    • Leisure trip
    • Family with young children

    The restaurant breakfast was good

  • Reviewed: 9 December 2015

    10
    Nettes Personal ,sauber
    • Leisure trip
    • Family with older children

    Nettes Personal ,sauber

  • Reviewed: 8 December 2015

    9.2
    Friendly staff, comfy room, good price during trade fair...
    • Business trip
    • Group

    Friendly staff, comfy room, good price during trade fair week.

  • Reviewed: 3 December 2015

    8.3
    They have everything prepared for families with children and...
    • Leisure trip
    • Family with older children

    It's a little bit "tired". It need a fresh smell.

    They have everything prepared for families with children and groups of friends.

  • Reviewed: 25 October 2015

    8.8
    Breakfast
    • Leisure trip
    • Family with young children

    Breakfast

  • Reviewed: 1 October 2015

    10
    Close to our relatives!
    • Leisure trip
    • Family with young children

    Close to our relatives!

  • Reviewed: 28 September 2015

    7.5
    Very good for family with little kids.
    • Family with young children

    Very good for family with little kids.

  • Reviewed: 8 September 2015

    10
    Brilliant place, brilliant facilities, very helpful staff.
    • Leisure trip
    • Family with young children

    Brilliant place, brilliant facilities, very helpful staff.

  • Reviewed: 6 September 2015

    9.6
    An excellent stay and really great staff.
    • Leisure trip
    • Family with young children

    Nothing it was all good

    An excellent stay and really great staff.

  • Reviewed: 5 September 2015

    7.9
    Good rooms, garden and swimming pool at the back a nice...
    • Leisure trip
    • Family with young children

    Good rooms, garden and swimming pool at the back a nice surprise

  • Reviewed: 21 August 2015

    5.4
    No air condition, hot and laud during night.
    • Family with young children

    No air condition, hot and laud during night. (couldn't sleep well), small rooms, I think four stars is too much

  • Reviewed: 23 July 2015

    5.8
    No air condition, misleading pictures (coffee machine on...
    • Leisure trip
    • Family with young children

    No air condition, misleading pictures (coffee machine on the picture when you get into the room you only can find a cattle)

  • Reviewed: 18 July 2015

    10
    Good secure garden for children.
    • Leisure trip
    • Family with young children

    Good secure garden for children.

  • Reviewed: 13 June 2015

    10
    outdoor swimming pool,playground for children, breakfast.
    • Leisure trip
    • Family with young children

    nothing

    outdoor swimming pool,playground for children, breakfast.comfortable bed

  • Reviewed: 7 June 2015

    10
    Everything, top value location and hotel.
    • Leisure trip
    • Family with older children

    Nothing

    Everything, top value location and hotel.

  • Reviewed: 7 June 2015

    7.5
    Great for a playmobil fun park visit.
    • Leisure trip
    • Family with young children

    Breakfast is too expensive for a family and the restaurant menu need some kids menu.

    Great for a playmobil fun park visit. Great with young kids!

  • Reviewed: 1 June 2015

    8.3
    friendly service
    • Leisure trip
    • Family with young children

    late supplemet in breakfast

    friendly service good for family good price

There are also 26 reviews without text. These impact the overall review score.

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