Bismarckstr. 19, Bergheim, 69115 Heidelberg, Germany
#7 of 80 hotels in Heidelberg
Guests' ChoiceBased on 589 hotel reviews
8.9Cleanliness
9.4
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.6
Value for money
8.8
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Ly
United States of AmericaNothing.
It was clean and centrally located. Close to everything.
Stayed in April 2024
Reviewed: April 17, 2024
Mr
KuwaitNothing
Every thing
Stayed in April 2024
Reviewed: April 16, 2024
Mr
KuwaitNothing
Every thing
Stayed in April 2024
Reviewed: April 14, 2024
Mahmoud
GermanyNothing to dislike but the price is definitely high but it is hard to find such a location with a great view and spacious rooms( junior suite easily accommodates a family with 2 kids)
Great location and excellent service. Breakfast was also very good 😊. I would happily visit again.
Stayed in April 2024
Reviewed: April 14, 2024
Zhi
ChinaLocation is great by river side
Stayed in April 2024
Reviewed: April 13, 2024
Mr
KuwaitPerfect
Stayed in April 2024
Reviewed: April 10, 2024
Bkerrie
AustraliaNothing. The staff could not have been more helpful.
The staff were amazing. We arrived at 11am for a 3pm check-in. We had our room within 10 minutes of arrival. Nothing was too much trouble. The room was lovely with beautiful views of the river and old town. The breakfast was incredible.
Stayed in April 2024
Reviewed: April 10, 2024
Kate
United States of AmericaThis room was a more expensive than in the other cities we stayed in, and those hotels were a little newer, but not so egregious as to diminish our stay. We'd stay there again for sure!
superb location - close to everything and very easy to get too. Parking was secure and very reasonably priced. Rooms were quiet and the HUGE windows all opened - one of the things I love about Europe. The gentleman from TN who checked u s in was fantastic and provided a lot of great recommendations.
Stayed in April 2024
Reviewed: April 9, 2024
Melissa
United States of AmericaThis is not a real complaint but Sekt at breakfast would have been nice.
Location, comfortable and very clean room, great breakfast and excellent staff especially Damien at the front desk.
Stayed in April 2024
Reviewed: April 2, 2024
Laura
NetherlandsThe hotel is perfectly located. The room is big, spacious and perfectly clean. The facilities are cozy and ut has its own personality. The staff is friendly, kind and accommodating. This hotel exceeded my expectations and I would recommend it to anyone. Wish we would have stayed longer.
Stayed in April 2024
Reviewed: March 28, 2024
Helen
United KingdomLovely hotel and location. Helpful staff. Good breakfast.
Stayed in March 2024
Reviewed: March 18, 2024
Rveta
SwitzerlandNo access for wheelchair
Everything
Stayed in March 2024
Reviewed: March 12, 2024
Didier
Luxembourgthe parking is expensive
the hotel is situated very near the historical center of Heidelberg with a nice view on the river Neckar; it is well equipped ; the room was very comfortable (we were even upgraded!) The breakfast is wonderful; the staff is very friendly and helpful; I strongly recommend this hotel in Heidelberg
Stayed in March 2024
Reviewed: March 9, 2024
Kemal
NetherlandsBreakfast was amazing.
Stayed in February 2024
Reviewed: March 8, 2024
Bert_c
BelgiumNo parking space available anymore and covered public carparks nearby not accessible after 22.30.
Good location, very nice breakfast included. Room had all the comfort and amenities required, incl. good desk space, bottle of water and glasses and internet-connected tv.
Stayed in March 2024
Reviewed: March 3, 2024
Claudia
United States of AmericaIn room coffee maker did not produce palatable results
Very clean. Central location yet very quiet thanks to new windows. Excellent breakfast buffet is included!
Stayed in March 2024
Reviewed: February 25, 2024
Ko-yun
TaiwanStaffs were friendly and the breakfast was great.
Stayed in February 2024
Reviewed: February 24, 2024
Daniel
AustraliaBreakfast was underwhelming
Family suite was extra spacious and the location was superb.
Stayed in February 2024
Reviewed: February 22, 2024
Patricia
AustraliaParking was very tight.
We were in Heidelberg on a Saturday ... very, very busy but we were close to everything.
Stayed in February 2024
Reviewed: February 18, 2024
Hjpnt
Germanyvery nice and rich breakfast buffet with freshly prepared eggs
Stayed in February 2024
Reviewed: February 16, 2024
Piotr
PolandNothing to complain. I recommend to booking a parking slot in advance, no issue, but no free parking space.
All good. Brilliant breakfast like in the photos, good location, room with a view on the river.
Stayed in February 2024
Reviewed: February 12, 2024
Elizabeth
SwitzerlandA bit more information when checking-in like tips about the Heidelberg Card and good places to dine.
Exactly perfect location for exploring all that Heidelberg has to offer. Generous room with everything that is needed including luxurious towels. Superb breakfast.
Stayed in February 2024
Reviewed: February 10, 2024
Wenjen
TaiwanGood view, clean room...
Stayed in February 2024
Reviewed: February 7, 2024
Hector
GermanyOnly the WiFi gave me a bit hiccups but other than that there is anything else to point out.
The hotel is very well located in the heart of Heidelberg. You can take a tram or bus a few steps from the place, the city center is reachable by walk. The room was super clean and well maintained and the breakfast was fantastic. I really appreciated my stay.
Stayed in February 2024
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