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Reviews of Parkhotel Waldeck This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Parkstrasse 4-6, 79822 Titisee-Neustadt, Germany

#10 of 17 hotels in Titisee-Neustadt

Guests' Choice

Review score

Based on 439 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.5

  • Location

    8.8

  • Facilities

    7.6

  • Staff

    8.4

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 - 24

  • Reviewed: 11 July 2018

    9.6
    Lovely hotel situated just a few minutes away from the lake ... pretty location. Relaxed holiday!
    • Leisure trip
    • Group
    • Double Room Hochfirst
    • Stayed 4 nights

    Only one negative to say! The hair dryer in the bathroom only worked for a few minutes before cutting out so just a little frustrating.

    We loved pretty much everything to do with the hotel. The staff and hotel was of a high quality. The beds clean and comfortable. The overall experience was very good. Little shops and restaurants situated around and along the lakeside. An ideal place to enjoy for a quiet relaxed holiday or break away! Prices pretty much what is expected for a holiday destination.

    Stayed in June 2018

  • Reviewed: 27 June 2018

    3.3
    Nothing!
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 4 nights

    The hotel is overpriced, the rooms are tiny and outdated, you have to walk to the pool/ spa in a bathrobe through the bar area and reception. What is even worst is that the manager is the most terrible person we have ever met in hospitality service all over the world. There was something almost sadistic about her joy at not allowing us to cancel the two nights (out of four) without paying the full price. Such people should not be working in hospitality or in any area involving humans. The hotel clearly is having problems, stays under-booked and is not competitive with a big number of other hotels in that small area. By all means, stay away from it!

    Nothing!

    Stayed in June 2018

  • Reviewed: 12 June 2018

    9.2
    Excellent, enjoyed it, nice town.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights

    Noisy at times with buses (replacing trains?). No aircon.

    Nice room, balcony looking north at black forest, and another looking west, pretty place. Room comfortable, large opening windows. Lift. Good value.

    Stayed in May 2018

  • Reviewed: 19 February 2018

    9.2
    Excellent facilities, great room, great bar, would definitely go back.
    • Leisure trip
    • Group
    • Duplex Suite
    • Stayed 2 nights
    • Submitted via mobile

    One lady in the breakfast room, her manner was a little aggressive and not friendly in anyway. Maybe she was having a bad day ? ! 😳

    The bar area is great, very friendly barren who made excellent cocktails. The breakfast was amazing and lots to choose from. One of the members of staff in the breakfast room was not so friendly but everyone else was excellent.

    Stayed in February 2018

  • Reviewed: 19 September 2017

    9.2
    Great facilities, delicious cocktails!!
    • Leisure trip
    • Group
    • Double Room Hochfirst
    • Stayed 2 nights

    Nothing!

    Great facilities - pool, steam room, 2 saunas, very quiet when we were there. Restaurant is really good - choice of 3, 4 or 5 courses and we really enjoyed the food. Staff are nice - especially the bar staff, and they really do make great cocktails!!

    Stayed in September 2017

  • Reviewed: 31 August 2017

    10
    I would return without hesitation
    • Leisure trip
    • Solo traveller
    • Double Room Hochfirst
    • Stayed 4 nights

    An excellent hotel with very friendly staff. Room larger than average with armchairs and coffee table. Bathroom with walk in shower especially welcome. Breakfast well up to the standard described by others. Dinners have a choice of up to 5 courses, very well cooked and presented. Cocktail bar exceptionally run by the most helpful staff I have encountered anywhere. All in all, a very good stay.

    Stayed in August 2017

  • Reviewed: 12 July 2017

    7.5
    OK hotel, but there are many better choices in Titisee
    • Leisure trip
    • Solo traveller
    • Duplex Suite
    • Stayed 2 nights

    - I asked for a couple of additional hours for check-out and was told by a very serious lady (not even a smile was granted during the whole talk) that later check-out costs 10 EUR for every hour. Before asking about this, I checked online and saw 3 similar suites were not booked. It was Sunday check-out. - Very outdates décor with stained carpets and stained unpleasant sofas/chairs. - Weak wifi, interrupting. - Smoking is allowed on balconies and downstairs right at the entrance to the spa – spoiled my evening on the balcony and I had to close the doors to the pool because people were smoking right by those open windows/doors -Mandatory table allocation during breakfast -Pool close at 21:00 -Old-fashioned safety-box opened by a key and the key was not provided, thus unusable -Minibar is minimal -Almost no selection of non-German channels on TV -Bad selection of fresh fruits and no fish on Saturday (came at 10:00), but when I came at 09:00 on Sunday there was fish. Bread was also not refilled on Saturday. -No towels provided in the pool (take from the room or from reception, if you already checked out) -No soap/shampoo in the pool area and only 2 opened showers (without curtains!!!!) in the pool -No privacy on the balcony as it is common and separation between rooms in only denoted by small beam -Take eye mask as there is no good protection from sun light in the morning -Short bed with too small duvet, hugest possible pillow, taking 1/3 of the bed, uncomfortable mattress -Proper luggage storage not provided. You can leave your bag in front of reception desk and they will look, when they are there, but they are not always at the desk. -Too early check-out

    + Located 2 mins from train, 5 mins from the lake and 15 mins from Badeparadies + Hochschwarzwaldkarte if staying at least 2 nights + Good breakfast (when refilled) with excellent coffee until 11:00! + Pleasant pool (but very small) and Jacuzzis inside and outside + Allowed to use pool after check-out +Furnished big balcony with pleasant view + Big suite with plenty of space and storage: 2 toilets and 2 TVs (on both levels/floors) + Loved the roof window right above the bed – was great to have it opened during the night + Bathrobe is provided

    Stayed in June 2017

  • Reviewed: 23 February 2017

    10
    A wonderful stay .
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing.

    This hotel is a great find, the staff are fantastic, facilities very good, beds comfortable and the breakfast is impressive. The hotel is extremely clean and well run. We would definitely go back.

    Stayed in February 2017

  • Reviewed: 7 February 2017

    6.3
    Definitely NOT 4 star. Disappointing. Staff very unfriendly (apart from bar staff)
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 2 nights

    Food was completely over priced and not enough. We left hungry. Room smelled of smoke. Staff were very unfriendly and unhelpful.!! when asked a few questions about facilities or location they gave rough answers practising their plaque motto: show the guests your teeth! No personal care at the reception and restaurant. The bar was a different matter: very friendly! Swimming pool and bathrooms are a bit dated. Definitely not 4 star!

    the rooms were pretty and the location good- opposite the train station Food was good quality

    Stayed in February 2017

  • Reviewed: 1 August 2016

    8.8
    Can't beat the location
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 2 nights
    • Submitted via mobile

    Having an Arabic blend of coffee to choose from during breakfast. The rooms could use soundproofing, I could clearly hear people returning to their rooms late and being loud and clumsy.

    The pool was perfect coupled with it's massaging waterfalls and indoor/outdoor hot tubs. The suite was massive with a second level accompanied by two balconies which had a wonderful panoramic view including the Ferris wheel. The location was perfect, very close to lake Titisee and all its attractions.

    Stayed in July 2016

  • Reviewed: 19 July 2018

    9.6
    Recommend - would happily return
    • Leisure trip
    • Couple
    • Double Room Hochfirst
    • Stayed 2 nights
    • Submitted via mobile

    Excellent dining & pleasant surroundings

    Stayed in July 2018

  • Reviewed: 5 April 2018

    8.8
    Excellent stay
    • Leisure trip
    • Couple
    • Duplex Suite
    • Stayed 2 nights
    • Submitted via mobile

    Expensive

    Location Breakfast Cleanliness Staff Amenities

    Stayed in April 2018

  • Reviewed: 22 March 2018

    8.3
    It was nice
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No control of the temp in the room

    The spa The breakfast

    Stayed in March 2018

  • Reviewed: 26 February 2018

    9.6
    Fantastic
    • Leisure trip
    • Family with young children
    • Double Room Feldberg
    • Stayed 3 nights
    • Submitted via mobile

    Having to go home

    Accepted dogs for a small charge and prepared a table in the bar so our puppy could join us for dinner in the evening.

    Stayed in February 2018

  • Reviewed: 24 September 2017

    10
    Fabulous
    • Leisure trip
    • Couple
    • Double Room Hochfirst
    • Stayed 5 nights
    • Submitted via mobile

    The staff, food & facilities were all excellent it made my holiday staying with the parkwaldeck

    Stayed in August 2017

  • Reviewed: 20 September 2017

    10
    Great
    • Leisure trip
    • Group
    • Double Room Feldberg
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Pool Saunders etc excellent

    Stayed in September 2017

  • Reviewed: 19 September 2017

    10
    Wonderful! A must stay.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    So comfortable and in the heart of the town. Great value

    Stayed in September 2017

  • Reviewed: 3 August 2017

    7.1
    Very good breakfast , sizeable Duplex family room , parking...
    • Leisure trip
    • Family with young children
    • Double Room Hochfirst
    • Stayed 2 nights

    Very little activity in hotel after 6.30 pm

    Very good breakfast , sizeable Duplex family room , parking easy , in town

    Stayed in July 2017

  • Reviewed: 15 July 2017

    7.9
    good location
    • Leisure trip
    • Family with young children
    • Double Room Hochfirst
    • Stayed 1 night
    • Submitted via mobile

    The room is a little bit small.

    good location

    Stayed in July 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    6.7
    Could not adjust heat in room.
    • Leisure trip
    • Couple

    Could not adjust heat in room. Breakfast bar was not stocked well - no bread once it had run out on 2 of the 3 days. Many things on the breakfast bar seemed minimal and as such run out quite early on and were slow to refresh. Bar was well stocked. My first stay at Waldeck, but have stayed in TItisee a number of time during the last 15 years. I do not plan on staying at Waldeck again. Internet connections were primative and one needed to sign on every time one wanted to use the Internet.

  • Reviewed: 11 May 2015

    7.5
    Personal ist sehr freundlich, Lobby und Bar excellent !
    • Leisure trip
    • Couple

    Das Badezimmer war wirklich traurig, sehr billige Ausstattung und wirklich nicht übereinstimmend mit den Zimmer. Auch besser bring dein eigenes Kissen... The bathroom was really disappointing, cheap equipped and really not at the level of the room. And bring your own pillows...

    Personal ist sehr freundlich, Lobby und Bar excellent ! The staff is really very friendly, lobby and bar excellent !

  • Reviewed: 29 May 2016

    10
    Great location, room satisfactory, beds really comfortable,...
    • Leisure trip
    • Couple

    Nothing - all great, especially helpful staff.

    Great location, room satisfactory, beds really comfortable, breakfast fantastic!

  • Reviewed: 29 August 2015

    10
    Position, breakfast lovely, wifi free and good.
    • Leisure trip
    • Couple

    Position, breakfast lovely, wifi free and good. Lovely room

  • Reviewed: 22 August 2015

    6.7
    Location very close.
    • Leisure trip
    • Family with young children

    Breakfast stuff , long way to rooms

    Location very close. Design of suite

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 24

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