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Reviews of pentahotel Chemnitz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Salzstr. 56, 09113 Chemnitz, Germany

#19 of 26 hotels in Chemnitz

Guests' Choice

Review score

Based on 1306 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.6

  • Free WiFi

    6.1

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Showing 1 - 66

  • Reviewed: 15 October 2018

    8.3
    The staff was very helpful !
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    The staff was very helpful !!! I have problem with the car but I can't speak German, the lady on the reception take effort to call car rental and help to solve the problem. Really helpful!

    Stayed in October 2018

  • Reviewed: 11 June 2018

    5.4
    Don't expect much and you won't be disappointed.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    The hotel is trying to be stylish and modern, but it mostly hasn't been properly renovated and still feels like an old Eastern German communism hotel. The mattress was way too soft (not the good kind). If you wanted fast wifi, you had to pay extra, the regular wifi was unusable (ping of around 300-500ms, not even 1Mbit of speed). This is 2018, you shouldn't have to pay for wifi anymore. I had asked at the reception if it was okay if I left the parking lot, which I had paid for, during the evening. When I came back, it said the parking lot was full and I couldn't enter. I asked what I can do now, to which the reception only replied I can try to find parking on the street. There wasn't any space. Luckily I insisted on trying to enter the parking lot anyways, because there was in fact still some space.

    Free water and nice shampoo and body lotion

    Stayed in June 2018

  • Reviewed: 10 May 2018

    4.2
    Complete waste of money
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The carpet is full of stains. The whole hotel is run down except the main reception area (dont be fooled). The aircon blows dust. The toilet had a foul smell. The beds are too soft and the receptionist was extremely rude and unfriendly.

    The location is great and there is a decent fitness centre

    Stayed in May 2018

  • Reviewed: 3 May 2018

    7.5
    Rather usual business hotel
    • Leisure trip
    • Family with young children
    • penta Standard Room
    • Stayed 1 night

    Check-in didn't go well. First there was some confusion concerning payment that was already paid, then accidentally we were given access to a room that was already occupied (discovered after entering); The replacement room had strong sigaret smell, third room was OK.

    Rather traditional business-class hotel.

    Stayed in April 2018

  • Reviewed: 26 February 2018

    7.5
    I liked the welcome and availability of the reception.
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 4 nights

    Wifi Connection is poor. No power socket neer to the bed. No fridge in the room. Parking fees is not included.

    I liked the welcome and availability of the reception.

    Stayed in February 2018

  • Reviewed: 21 January 2018

    9.2
    Christmas holiday
    • Leisure trip
    • Couple
    • penta Suite
    • Stayed 2 nights

    We had reserved a room with a king-sized bed but got a room with two single beds; I complained about that and we got a new, even bigger room with the bed we had originally asked for. Good service!

    Nice views, a small balcony, industrial style bathroom, no noise from the neighboring rooms, dashing lobby/bar downstairs, a tram/metro nearby, many restaurant options nearby.

    Stayed in December 2017

  • Reviewed: 14 January 2018

    8.3
    In general hotel was very nice.
    • Couple
    • penta Standard Room
    • Stayed 1 night

    Internet works very bad, basically if you do not pay extra it's almost impossible to use. Parking is free on the street but not in the hotel.

    In general hotel was very nice. Room was spacious and clean. Bed was comfortable. 24h reception was very convinient as we arrive quite late. People were nice and helpful.

    Stayed in December 2017

  • Reviewed: 25 December 2017

    7.5
    Nice hotel, rooms are average, street parking possible, good located
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    We asked in advance for a room away from Bar/Restaurant/kitchen. Where was our room? Right above the restaurant... why do hotels ask for special requests in advance then?? Also breakfast for €17 pp is very expensive and the money not worth... a minibar in the room would be great

    Complimentary water in the room

    Stayed in December 2017

  • Reviewed: 19 December 2017

    7.1
    Nice & comfy reception area. Rooms standard, nothing special. Really ok for 70€/night.
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 2 nights

    The restaurant should be bigger, once there was not a single free table.

    The breakfast was really huge with a lot of different options. The bar / restaurant is really comfy and also the reception area.

    Stayed in December 2017

  • Reviewed: 23 November 2017

    8.3
    Comfy hotel with some shortcomings.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    The free Wi-Fi is extremely limited (256kbps) so it's problematic even on the cellphone. Be careful while paying with card as the default setting of their terminal (or hotel standard) is to pay with your national currency, so you may have costly double exchange.

    Fair size room with a very comfortable bed. Well equipped bathroom with high quality toiletteries. Good noise isolation and a vending machine on every floor with snacks and some beer at acceptable prices. Free bottle of Gerolsteiner is a big plus.

    Stayed in November 2017

  • Reviewed: 21 October 2017

    6.3
    Not recommended for business traveler or internet user
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Terribly slow WI-FI connection speed. Internet connection through iPhone also did not work. My I Phone antenna was showing “E”. The situation did not changed even I went lobby. When I went to city center, phone connection was LTE. I think the trouble of slow internet connection only happing at this hotel or area.

    Quick check in. Nice underground parking space. Bar & restaurant inside of the hotel.

    Stayed in October 2017

  • Reviewed: 31 August 2017

    10
    Nice modern 4 star hotel
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Wanted to use the pool but arrived 30 seconds too late to gain entry as you had to enter 1 hour before closing. A bit of a shame as we only wanted to swim for 20 mins.

    Big 4 star modern hotel. Well appointed. Friendly staff. Good location from centre of Chemnitz, 15 mins walk.

    Stayed in August 2017

  • Reviewed: 19 June 2017

    7.1
    Easy parking but extra-pay, nice and quite large room, good...
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    Wi-fi really poor, hotel bikes available but old and branded by the hotel.

    Easy parking but extra-pay, nice and quite large room, good spa with pool and hydromassage, tasty dinner.

    Stayed in June 2017

  • Reviewed: 19 February 2017

    4.2
    Never again!
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very poor WiFi, pin device defect, rebuilding lounge area, external gym without plain water, poor lunch menu, small bar, not comfortable at all

    Kind employees

    Stayed in February 2017

  • Reviewed: 3 January 2017

    7.5
    Better locations in Chemnitz for same price
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 4 nights

    - free internet access is really, really slow like a nightmare. They should urgently improve it - due a lot of to rock band fans noise the whole night, but we explicitly requested a quit room

    + parking along the road or in the underground parking of the hotel +good breakfast + view over the city at new year

    Stayed in January 2017

  • Reviewed: 28 October 2016

    9.6
    We loved this hotel
    • Leisure trip
    • Couple
    • penta Suite
    • Stayed 4 nights

    the recreational facilities areeation are a bit small for such a large hotel

    the breakfast was good, the room very nice and we were lucky to have a room with a wonderful view of Chemnitz, we will be back

    Stayed in October 2016

  • Reviewed: 15 October 2018

    9.6
    Great facility
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking on the streeet is difficult and the hotel garage charges.

    Efficient, clean and great pool!

    Stayed in September 2018

  • Reviewed: 1 October 2018

    9.6
    the room was nice and the hotel was in a nice location
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 2 nights

    The Expensive breakfast buffet and we were over charged for it

    the room was nice and the hotel was in a nice location

    Stayed in September 2018

  • Reviewed: 2 September 2018

    9.2
    Excellent location.
    • Business trip
    • Couple
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Somewhat used furniture needs renovation.

    Excellent location. Jogging along Elbe river is an advantage.

    Stayed in August 2018

  • Reviewed: 30 August 2018

    4.6
    The location is not suitable for visitors.
    • Leisure trip
    • Family with young children
    • penta Standard Room
    • Stayed 11 nights

    The location is not suitable for visitors. There are no shops or restaurants near the hotel

    Stayed in August 2018

  • Reviewed: 19 July 2018

    7.9
    Comfortable and relaxing.
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 2 nights

    Poor bathroom ventilation

    Quiet room. Excellent location.

    Stayed in June 2018

  • Reviewed: 5 May 2018

    10
    big room, wonderful breakfast.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    big room, wonderful breakfast..the Staff was very nice and efficient work.NICE hotel

    Stayed in May 2018

  • Reviewed: 2 May 2018

    7.1
    longer stay
    • Business trip
    • Couple
    • penta Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    no coffee/tea facilities in rooms

    Good for short stays.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    10
    Great, helpful staff.
    • Business trip
    • Family with young children
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great, helpful staff. Cleab rooms

    Stayed in April 2018

  • Reviewed: 22 April 2018

    6.7
    Friendly staff
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Claiming to be one of The Coolest Hotels in the Planet is a joke. It is just an ordinary business Hotel

    Friendly staff

    Stayed in April 2018

  • Reviewed: 16 April 2018

    6.7
    NA
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 2 nights

    NA

    NA

    Stayed in April 2018

  • Reviewed: 12 April 2018

    10
    Lovely.
    • With a pet
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 1 night

    The dinner was outstanding.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    9.2
    Always lovely to be there!
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff is incredibly friendly! Breakfast is superb! Good dinner menu as well!

    Stayed in April 2018

  • Reviewed: 18 March 2018

    7.5
    Ryan was very helpful.
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 2 nights

    WLAN

    Ryan was very helpful....

    Stayed in March 2018

  • Reviewed: 6 March 2018

    2.9
    overpriced, old rooms, worstest Penta Hotel experience ever!
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    overpriced, old rooms, worstest Penta Hotel experience ever! Cant meet guest expectations

    Stayed in February 2018

  • Reviewed: 18 February 2018

    9.6
    We staid for one night. Was good enough
    • Leisure trip
    • Family with young children
    • penta PlayerPad Suite
    • Stayed 1 night
    • Submitted via mobile

    Water in swimming pool could be warmer.

    Very kind personnel.

    Stayed in February 2018

  • Reviewed: 5 February 2018

    8.8
    Internet speed is not high.
    • Leisure trip
    • Family with young children
    • penta Suite
    • Stayed 1 night
    • Submitted via mobile

    Internet speed is not high.

    Stayed in February 2018

  • Reviewed: 29 January 2018

    9.6
    Good lobby bar
    • Leisure trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Good lobby bar

    Stayed in January 2018

  • Reviewed: 25 January 2018

    5.0
    customer policy when cancelling is disadvantageous
    • Business trip
    • Solo traveller

    absolutely unflexible cancellation policy

  • Reviewed: 20 January 2018

    7.5
    Breakfast not worth 17€!
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 3 nights

    Breakfast not worth 17€!

    Stayed in January 2018

  • Reviewed: 27 December 2017

    10
    excellent price/performance ratio, nice staff, quiet rooms, comfy beds
    • Couple
    • penta Standard Room
    • Stayed 1 night

    we missed a fridge from the rooms

    Stayed in December 2017

  • Reviewed: 18 December 2017

    9.6
    Booking.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Booking.co.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    5.8
    Parking 11 Eur for Hotel guest ? crazy :-(
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    Parking 11 Eur for Hotel guest ? crazy :-(

    Stayed in December 2017

  • Reviewed: 11 December 2017

    9.2
    Breakfast is good.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 2 nights

    Wifi is too slow.

    Breakfast is good.

    Stayed in November 2017

  • Reviewed: 5 December 2017

    8.8
    Breakfast
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    Breakfast

    Stayed in December 2017

  • Reviewed: 5 November 2017

    7.5
    Nice personel.
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very simple design in the rooms. Average food. Resuatrant is just a part of the lobby so without ant ambience.

    Nice personel.

    Stayed in November 2017

  • Reviewed: 1 October 2017

    7.5
    Fully recommended !
    • Business trip
    • Solo traveller

    everything allright

    AMAZING BREAKFAST, COMFORTABLE ROOMS

  • Reviewed: 28 September 2017

    9.2
    It is a pitty there is no cuttle and minibar.
    • Business trip
    • Family with young children
    • penta Standard Room
    • Stayed 1 night

    It is a pitty there is no cuttle and minibar. Then the hotel will be excellent.

    Stayed in September 2017

  • Reviewed: 17 July 2017

    8.8
    A lovely hotel in a great location.
    • Leisure trip
    • Couple
    • penta Suite
    • Stayed 2 nights

    A lovely hotel in a great location.

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.2
    Nice modern hotel
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking should be free for paying guests.

    Nice rooms, friendly staff.

    Stayed in July 2017

  • Reviewed: 30 June 2017

    5.4
    Hotel was acceptable, not too many other choices
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Very rude staff (one of the ladys) , old rooms

    Hotel was acceptable, not too many other choices

    Stayed in June 2017

  • Reviewed: 9 June 2017

    9.2
    nice hotel, clean , nice staff, big and clean room
    • Business trip
    • Couple
    • penta Suite
    • Stayed 3 nights

    nice hotel, clean , nice staff, big and clean room

    Stayed in June 2017

  • Reviewed: 20 May 2017

    7.5
    Poor bed
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Wifi

    Poor bed

    Stayed in May 2017

  • Reviewed: 16 May 2017

    8.8
    €11 for parking
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    €11 for parking it is hard to see who is Staff, way to comfortable work clothes for the staff at the room we stayed in was bit noisy

    Stayed in May 2017

  • Reviewed: 28 March 2017

    8.8
    Business stay in Chemnitz
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    The staff was friendly and helpful. Would definitely stay there again.

    Stayed in March 2017

  • Reviewed: 22 March 2017

    9.6
    Nice rooms.
    • Business trip
    • Couple
    • penta Standard Room
    • Stayed 1 night

    The internet was so slow

    Nice rooms.

    Stayed in March 2017

  • Reviewed: 28 January 2017

    9.2
    Very soft towels, clean rooms, nice people
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Very soft towels, clean rooms, nice people

    Stayed in January 2017

  • Reviewed: 19 December 2016

    10
    Nice hotel with fancy and comfortable rooms, quite area,...
    • Couple
    • penta Standard Room
    • Stayed 1 night

    Nice hotel with fancy and comfortable rooms, quite area, friendly staff

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 22 March 2016

    8.3
    Breakfast was pretty good.
    • Business trip
    • Couple

    The free WIFI was unusuably slow. Seriously, it's 2016. By now proper WIFI it should be included in the room fee.

    Breakfast was pretty good. Location a bit off the city center by near a beautiful lake.

  • Reviewed: 4 January 2016

    8.3
    Very comfortable and quiet place to stay.
    • Leisure trip
    • Couple

    Hard to say what is bad. Oh, well, supplied shower gel can be better. :)

    Very comfortable and quiet place to stay. Awesome breakfast but costs 17 Eur. It worth it on Sundays though, cause there are no places to eat on Sunday's mornings.

  • Reviewed: 22 December 2015

    8.3
    Comfortable with helpful staff.
    • Leisure trip
    • Couple

    Car parking is expensive at €11 per day although there is some street parking. Also breakfast is expensive and we were told that only one wifi connection was free. We had a suite but no information in the room, and only a couple of small glasses. Pity as otherwise good.

    Comfortable with helpful staff.

  • Reviewed: 9 August 2015

    7.5
    The bar service plus food and general ambience.
    • Leisure trip
    • Couple

    Bit out of town. No help or apparent knowledge regarding the biggest event in the area at the time - the Moto GP!

    The bar service plus food and general ambience.

  • Reviewed: 20 July 2015

    3.8
    breakfast was great
    • Leisure trip
    • Couple

    Very overpriced but as moto gp was on it was the only placed left, they charged 200 euros a night, we stayed in better places that were less then half the price. it says it comes with free wifi but it doesn't because it doesn't work and when you complain they say that they get lot's of complaints and have the nerve to say you can upgrade your wifi for a fee, bloody cheek after charging that amount a night. I stayed in a place that was only 45 a night which had excellent wifi on multiply devices. If you can stay somewhere else this place just isn't worth the money.

    breakfast was great

  • Reviewed: 14 July 2015

    4.6
    Location was good and easy access to autobahn.
    • Leisure trip
    • Group

    Worst internet speed I have ever seen in a hotel. Speedtest was coming up with 0.03mbps download and 0.02 up. Could barely check e-mail, do not stay if you require bandwidth.

    Location was good and easy access to autobahn.

  • Reviewed: 4 March 2015

    8.8
    Lovely rooms with great bathroom.
    • Business trip
    • Solo traveller

    Chose a quite room but couldn't open the window so was a bit stuffy.

    Lovely rooms with great bathroom. Breakfast was fantastic. If you get a car space outside the hotel you don't have to pay for the underground garage.

  • Reviewed: 30 April 2016

    8.3
    Bar, Restaurant
    • Business trip
    • Solo traveller

    Wifi almost not working

    Bar, Restaurant

  • Reviewed: 6 April 2016

    7.5
    Breakfast was really good.
    • Business trip
    • Solo traveller

    The bed was too soft.

    Breakfast was really good.

  • Reviewed: 16 February 2016

    7.5
    Rooms are pleasant
    • Leisure trip
    • Couple

    Breakfast is very expensive for a fairly standard breakfast and parking is also expensive although there is street parking.

    Rooms are pleasant

  • Reviewed: 9 January 2016

    8.8
    Quiet place, nice stuff and good food.
    • Leisure trip
    • Family with young children

    Quiet place, nice stuff and good food. This is a sum up of our stay there.

  • Reviewed: 10 September 2015

    8.8
    Nice wellness and great neighborhood.
    • Leisure trip
    • Couple

    a little bit cooler on the room even though the air conditioning was off

    Nice wellness and great neighborhood.

  • Reviewed: 14 July 2015

    8.3
    Clean and comfortable room.
    • Leisure trip
    • Couple

    Better if had a mini fridge

    Clean and comfortable room. Complimentary morning Tchibo coffee.

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