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Reviews of pentahotel Gera This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Gutenbergstraße 2a, 07548 Gera, Germany

#8 of 13 hotels in Gera

Guests' Choice

Review score

Based on 1250 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    7.9

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.4

  • Free WiFi

    6.9

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Showing 1 - 39

  • Reviewed: 17 July 2018

    8.3
    Clean, spacious room.
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows were very flat and there weren’t any extra available.

    Clean, spacious room. Late check in. Good food. Easy to find. Good quiet location. Breakfast till 10am.

    Stayed in July 2018

  • Reviewed: 1 July 2018

    7.5
    Good location
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    At check-in the staff didn't understand that I'm in a business trip, thus want an invoice for the company, but then we solved it smoothly.

    Comfy bed, great breakfast!

    Stayed in June 2018

  • Reviewed: 12 February 2018

    7.1
    hotel ok, check out makes me angry
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    expensive breakfast + during payment receptionist automatically choose payment with conversion without asking what cost me 5% of price extra for nothing - been there 2 weeks what means solid wasteof money

    good bed

    Stayed in February 2018

  • Reviewed: 15 November 2017

    10
    Pleasant stay in a great town with friendly people!
    • With a pet
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Didn’t receive any answer back to my emails, except the first one. And I had to call the property. They did not send me the total cost of staying after requesting a extra bed in writing. Also there was an extra charge for cleaning the room without informing us, which was announced in the checkout and not in the check in. We found a middle-solution. This was a unpleasant surprise.

    Good breakfast, nice room and excellent staff.

    Stayed in November 2017

  • Reviewed: 14 October 2017

    10
    Perfectly safe and quiet location right by tram stop.
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Perfectly safe and quiet location right by tram stop. Free tram ticket provided by hotel made going anywhere no problem. Short walk over bridge spanning Saale to old part of city was perfect.

    Stayed in October 2017

  • Reviewed: 2 August 2017

    8.3
    Good value for money
    • Family with young children
    • penta Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Beds were too soft. Breakfast 14/person so we had breakfast in a bakery nearby.

    We needed a place to sleep on our way to CZ. Triple room. Good value for money. Close to some bakers, restaurants, city centre ...

    Stayed in August 2017

  • Reviewed: 19 May 2017

    9.2
    Needs only a little Wi-Fi upgrade to be excellent.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    The Wi-Fi installation is functional but obviously needs upgrade since it is extremely slow. Basically, it is impossible to do anything through the wi-fi.

    The Bathroom, the large bedroom, the quietness, the comfort of the bed.

    Stayed in May 2017

  • Reviewed: 7 April 2018

    9.2
    Good stay
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Price

    👍

    Stayed in March 2018

  • Reviewed: 13 March 2018

    8.3
    One of the staff named chrestin was so rude & unhelpful...
    • Leisure trip
    • People with friends
    • penta Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    One of the staff named chrestin was so rude & unhelpful at all she was a bad example for this nice hotel.

    Stayed in March 2018

  • Reviewed: 8 March 2018

    7.5
    Some restaurant staff didn’t speak a word of English
    • Leisure trip
    • Family with young children
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Some restaurant staff didn’t speak a word of English

    Stayed in March 2018

  • Reviewed: 2 December 2017

    3.8
    Housekeeping was very poor.
    • Business trip
    • People with friends
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Housekeeping was very poor.

    Stayed in November 2017

  • Reviewed: 30 November 2017

    7.9
    Price of 14 euro for breakfast too expensif.
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 2 nights

    Price of 14 euro for breakfast too expensif. Sometimes wifi very slowly.

    Stayed in November 2017

  • Reviewed: 29 November 2017

    8.3
    Very pleasant stay apart from no water boiler in the room.
    • Leisure trip
    • Family with young children
    • penta Triple Room
    • Stayed 3 nights

    there was no water boiler in the room.

    Penta cheese Burger was really good

    Stayed in November 2017

  • Reviewed: 5 November 2017

    10
    Nice place!
    • Business trip
    • Group
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nice stuff, very clean, nice food!

    Stayed in November 2017

  • Reviewed: 5 November 2017

    10
    Nice place!
    • Business trip
    • Group
    • penta Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nice stuff, very clean and nice food!

    Stayed in November 2017

  • Reviewed: 26 October 2017

    9.6
    breakfast
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 1 night

    breakfast

    Stayed in October 2017

  • Reviewed: 7 October 2017

    8.3
    bath tub, spacious modern room
    • Business trip
    • Couple
    • penta Triple Room
    • Stayed 1 night

    bath tub, spacious modern room

    Stayed in October 2017

  • Reviewed: 2 October 2017

    10
    Excellent very clean and comfortable hotel
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of pillows. Quite thin pillows but ok.

    Everything

    Stayed in October 2017

  • Reviewed: 25 September 2017

    7.5
    The value for money for breakfast (€ 14) was quite little.
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 3 nights

    The value for money for breakfast (€ 14) was quite little.

    Stayed in September 2017

  • Reviewed: 13 September 2017

    10
    excellent and friendly hotel
    • Leisure trip
    • Group
    • penta Standard Room
    • Stayed 1 night

    nothing

    excellent city hotel, acces to city center by tram

    Stayed in August 2017

  • Reviewed: 4 September 2017

    7.9
    nice lobby with integrated bar
    • Business trip
    • Solo traveller
    • penta Triple Room
    • Stayed 1 night

    the price for breakfast is too mutch !! 14,50 euro. sometimes the free wifi is very slow

    nice lobby with integrated bar

    Stayed in September 2017

  • Reviewed: 31 July 2017

    8.8
    Great wedding venue
    • Leisure trip
    • Couple
    • penta Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in July 2017

  • Reviewed: 19 June 2017

    8.8
    Nice rooms and excellent staff
    • Business trip
    • Solo traveller
    • penta Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    14€ extra for breakfast too mutch!cause i eat little in the morning

    Nice clean rooms.excellent staff

    Stayed in June 2017

  • Reviewed: 8 May 2017

    8.3
    Free Internet doesn't work
    • Leisure trip
    • Family with young children
    • penta Standard Room
    • Stayed 1 night

    Free Internet doesn't work

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 May 2016

    9.6
    excellent location, in walking distance to centre.
    • Leisure trip
    • Couple

    excellent location, in walking distance to centre. Modern functional and efficient hotel. Very clean, very well maintained. Extremely friendly reception, friendly and efficient staff.

  • Reviewed: 9 April 2016

    8.8
    Interior surprisingly good in middle of Germany, well...
    • Business trip
    • Solo traveller

    Interior surprisingly good in middle of Germany, well equipped rooms, nice staff, underground garage, gym and sauna in underground, good price/value overall.

  • Reviewed: 15 March 2016

    10
    Spotless hotel.
    • Group

    I can't think of anything I didn't like.

    Spotless hotel. Staff very friendly,. cooperative and helpful. Food is very healthy and tasty. The room is very clean and comfortable. what else can you ask for?

  • Reviewed: 15 March 2016

    6.7
    Nice location
    • Group

    but very bad internet service. they claim they have Free internet when you book, then you realise that it's either not working or very very slow you can't even open a web page.

    Nice location

  • Reviewed: 9 March 2016

    8.8
    It took me a little while to find the Penta Hotel, but I...
    • Leisure trip
    • Solo traveller

    It took me a little while to find the Penta Hotel, but I really enjoyed my stay there. I had dinner in the hotel restaurant shortly after arriving, which was great, and so was the breakfast buffet the following morning. The hotel staff were all very friendly and helpful.It's only about a 10-15 minute walk to the Gera Hauptbahnhof and there's a tram stop close to the hotel as well as a few restaurants, cafes and a couple grocery stores within walking distance of the Penta.The only thing I missed at the Penta was an indoor swimming pool.

  • Reviewed: 26 September 2015

    7.9
    Employees were nice, good restaurant beside the hotel.
    • Business trip
    • Solo traveller

    Bed are hard, not very confortable. Free wifi very slow (256k), almost not usable...have to pay extra for speed. Fast free wifi in hotels is a must nowadays. It is as important as hot water in the room!

    Employees were nice, good restaurant beside the hotel.

  • Reviewed: 10 April 2016

    8.3
    The internet connection is terrible.
    • Leisure trip
    • Group

    The internet connection is terrible.

  • Reviewed: 18 March 2016

    7.5
    I liked the location, breakfast.
    • Leisure trip
    • Group

    The staff is not so friendly.

    I liked the location, breakfast.

  • Reviewed: 15 March 2016

    10
    Very near the swimming pool.
    • Leisure trip
    • Solo traveller

    Tea and cojjee machine in the room

    Very near the swimming pool.near the railway station,town centre.Quiet and peaceful.

  • Reviewed: 20 February 2016

    7.5
    Very poor free internet connection.
    • Business trip
    • Solo traveller

    Very poor free internet connection. For 7 € / day you can have decent connection.

  • Reviewed: 20 August 2015

    9.2
    Everything was excellent.
    • Leisure trip
    • Family with young children

    No refrigirator in the room.

    Everything was excellent.

  • Reviewed: 3 August 2015

    10
    Nice breakfast+they upgraded our room for no extra charge
    • Family with young children

    Nice breakfast+they upgraded our room for no extra charge

  • Reviewed: 26 July 2015

    7.9
    Weather was very hot so air con was a boon.
    • Leisure trip
    • Couple

    Weather was very hot so air con was a boon.

  • Reviewed: 16 July 2015

    10
    Staff VERY good
    • Leisure trip
    • Solo traveller

    Nothing

    Staff VERY good

  • Reviewed: 23 June 2015

    8.3
    Free bottle of water in the room and free WiFi at the...
    • Leisure trip
    • Group

    WiFi was very slow and sluggish

    Free bottle of water in the room and free WiFi at the location as well as free public transport included

There are also 22 reviews without text. These impact the overall review score.

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