Flughafenstr. 1-3, Fuhlsbüttel, 22335 Hamburg, Germany
#93 of 362 hotels in Hamburg
Guests' ChoiceBased on 1350 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
8.6
Value for money
7.6
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 18, 2024
Cheung
United States of AmericaMore food variety at the restaurant. A bigger menu would be great.
Very convenient location. You just cross the street from the terminal.
Stayed in March 2024
Reviewed: March 8, 2024
Wood
GermanyParking outside to unload luggage expensive
short distance to terminal.
Stayed in March 2024
Reviewed: March 7, 2024
Neil
United Kingdomlocation was excellent and staff friendly. Facilities good for business trips and rooms clean and tidy. Bar area was good and staff were very helpful
Stayed in February 2024
Reviewed: February 18, 2024
Rikke
DenmarkWe waited a long time for our room. Afterwards we ordered room service, but had to pick it up by ourself (which was fine) - when we arrived 10minutes later as they asked us to, we waited for 30 minutes at the bar for our pizza.
Close to the airport, rooms were great!
Stayed in January 2024
Reviewed: February 13, 2024
Enrique
GermanyThere were constructions in floor 1, so noise in the morning was not pleasant.
Very very close to international airport.
Stayed in February 2024
Reviewed: February 1, 2024
Sven
GermanyFood for dinner.. expensive, not tasty
Close to airport
Stayed in January 2024
Reviewed: January 27, 2024
Ilan
Israelsafety box wasn't function. there is an espresso machine in the room but not coffee capsules. I asked the reception for and still waiting...
location, option to open the window !!!, bed size, room size
Stayed in January 2024
Reviewed: January 26, 2024
Marie
IrelandThere was a technical issue that made me wait a while before getting access to the room but the staff was very nice and helpful about it
The staff was very helpful and the hotel very comfortable, not even 3 min walking from the airport
Stayed in January 2024
Reviewed: January 24, 2024
Swenja
GermanyEr in Glas in der Bar war defekt
Self Check In
Stayed in January 2024
Reviewed: January 21, 2024
Mariko
GermanyGreat location!
Stayed in January 2024
Reviewed: January 20, 2024
Danny
DenmarkToo few people working in the restaurant.
Easy access to the airport
Stayed in January 2024
Reviewed: January 20, 2024
Heather
VietnamIt was a shame the sauna was out of action and the safe in the room was also broken and couldn’t be fixed.
Location, staff, facilities that were working.
Stayed in December 2023
Reviewed: January 17, 2024
Sebastian
PolandLong waiting for check - in (only 1 out of 4 stands was open). No possibility to pay by cash at the restaurant. No possibility to open the window.
Location, lobby, nice and friendly staff.
Stayed in January 2024
Reviewed: January 13, 2024
William
SpainCost of food
Bedroom
Stayed in December 2023
Reviewed: January 2, 2024
Alexander
IsraelThe air conditioning in the room did not work for heating. The temperature in the room became acceptable (but cold) when the conditioner set for max. heat was switched off.
Stayed in January 2024
Reviewed: January 2, 2024
Beatrice
Germanythey were short staffed in the restaurant, the ratings of the restaurant are not great on google - we planned to dine at the hotel and decided against it. However, unfortunately there are no try alternatives at the airport. I hope, they will figure out how to provide better service even with Fachkräftemangel - I am planning to come back for my air travel.
Everything is very good, exzeptionell Clean, friendly staff, comfortable
Stayed in December 2023
Reviewed: January 1, 2024
Eduardo
PortugalNothing
Free water bottle. Tea kettle. Bed linen. Convenient location.
Stayed in December 2023
Reviewed: December 31, 2023
Sean
IrelandThe staff in the restaurant were incompetent and were also arguing with each other, which is very unprofessional.
The hotel was very nice and the location was excellent. The gentleman at reception was very helpful and accommodating.
Stayed in December 2023
Reviewed: December 30, 2023
Christina
BelgiumVery long waiting line for check in at 22.00 hrs. Grumpy reception staff. Rooms were clean on the first look, but missing eye for detail. Dry up food remaining in and around the electricity plug around the bed, killed dried up moscitos on lamp shades. bad smell of bathroom pipes upon arrival
Super convenient location, only 2 minute walk to departure hall, size and design of the room
Stayed in December 2023
Reviewed: December 18, 2023
Simon
New ZealandLocation and facilities
Stayed in November 2023
Reviewed: December 10, 2023
David
United KingdomLocation, as I had an early flight.
Stayed in December 2023
Reviewed: December 9, 2023
Ilham
IndonesiaThere was a unpleasant smell like chlorine in the lobby
Location and convenience
Stayed in December 2023
Reviewed: December 6, 2023
Emily
United KingdomIt was a room for 4 people but toiletries only set out for 2
Stayed in a family room it was perfect
Stayed in December 2023
Reviewed: December 5, 2023
Margaret
United KingdomToilet wouldn't flush food and drinks over priced
Comfy beds nice warm room
Stayed in December 2023
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