Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of relexa Hotel Frankfurt am Main (Superior) This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Lurgiallee 2, 60439 Frankfurt/Main, Germany

#52 of 221 hotels in Frankfurt/Main

Guests' Choice

Review score

Based on 738 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.5

  • Location

    8

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    8.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 52

  • Reviewed: 21 June 2018

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    No aircon, so room was stuffy.....opening the window left one with a problem with closing the curtains due to the triangular shape of the windows.

    Excellent breakfast buffet. Close to transport into the city.

    Stayed in June 2018

  • Reviewed: 19 June 2018

    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night

    the location is a little remote, but the train is near by.

    the staff is willing to help in every aspect and every problem we addressed them. the hotel is clean, pleasant, and very welcoming. they kept our luggage for a week for free, and made us a lunch box as we needed to leave early in the morning. superb service for decent pay.

    Stayed in June 2018

  • Reviewed: 3 May 2018

    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 1 night

    n/a

    Comfortable spacious accommodation with lots of extras included, e.g. coffee machine and kettle. Quiet clean room with a comfy bed and excellent light in the room. Loved the breakfast with plenty of healthy options and a very good coffee. Thanks to the hotel staff for their friendliness and hospitality.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    • With a pet
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    On booking they said the hotel had airconditiong. You need to pay attention you book the right type of room. When we got at the hotel we've got a room without airco and it was terribly hot! At the reception they said we've booked the wrong type (which wasn't clear on booking.com). I do need to say they changed room immediately, so we still had a pleasant stay.

    Very friendly staff, immediately there to help you. We've asked to put on the airco by the time we got back the room was nice and cool.

    Stayed in April 2018

  • Reviewed: 24 July 2017

    • Leisure trip
    • Family with young children
    • Business Room
    • Stayed 1 night

    Maybe only location, but for us not the issue.

    Big entrance, big breakfast area, nice room, nice bed, clean....., but reasonable price! Next time, we will come back!

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The bed ( extra large ) as per the description was not that large🤔 The pillows were horrible. The staff should smile a bit more! especially at the reception.

    the breakfast was good . Parking not expensive for the area. Wifi connection was all right.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The bar closed quite early. Especially as the hotel is quite far from a city center one would expect that there are more facilities around the hotel (e.g. a pool)

    Stayed in June 2017

  • Reviewed: 22 June 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Thought I had booked a hotel nearer to the centre of Frankfurt so any downsides were my mistake. As we didn't have much time to explore it seemed to be a hotel in the middle of an industrial estate.

    The hotel was a very pleasant break in a busy schedule. The staff were very pleasant especially in the downstairs bar. The meal in the bar was excellent, we couldn't have asked for anything more.

    Stayed in June 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Breakfast was limited and a bit disappointing. The shower was super slippery :(

    Nice location, amazing facilities, good bed! Parking is available on the road and eventually in the garage.

    Stayed in March 2017

  • Reviewed: 13 February 2017

    • Business trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was average, seen better in lower rated hotels. For 3 mornings the menu was almost the same. Waiters more interested in serving themselves.

    Comfortable beds and staff with positive attitude.

    Stayed in February 2017

  • Reviewed: 19 October 2016

    • With a pet
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Breakfast room too noisy with the bare tiles on floors and nothing that absorbes noise on the walls

    Hotel is central and have affordable prices when there is no Frankfurt Messe going on

    Stayed in October 2016

  • Reviewed: 28 July 2016

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    first room provided was having a very bad smell, second hot without air conditioning. third one was acceptable.

    good restaurant, poor breakfast in comparison with usualGerman usage

    Stayed in July 2016

  • Reviewed: 12 June 2018

    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff is very helpful and friendly. The breakfast is perfect, with a very large selection to choose from.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No aircon Very loud

    Fitness Centre

    Stayed in May 2018

  • Reviewed: 22 May 2018

    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    A perfect place to stay near the campus of the Frankfurt University

    Stayed in May 2018

  • Reviewed: 18 March 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    complementary water not available.

    Staff at reception are very cooperative. F&B Team are very good. Food quality is good.

    Stayed in March 2018

  • Reviewed: 19 December 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Business hotel and surroundings are nothing special, but good for purpose

    Very good for price, breakfast was nice and staff friendly

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    To pay for parking ( not included in the price)

    Kindness of the crew Late check out timing

    Stayed in December 2017

  • Reviewed: 2 November 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    No sperate smoking lounge in hotel bar

    Stayed in October 2017

  • Reviewed: 9 October 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    The 24h parking was 12 EUR what I could pay in the Hotel with the summary invoice.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 6 nights
    • Submitted via mobile

    Would have liked coffee and tea making facilities in the room.

    Excellent choice for breakfast. Very friendly staff.

    Stayed in October 2017

  • Reviewed: 12 August 2017

    • Business trip
    • Solo traveller
    • Business Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good business hotel. Breakfast was very good

    Stayed in August 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Room very hot at night.

    Convenient location

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 6 nights

    All are ok

    Stayed in July 2017

  • Reviewed: 8 July 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    My room was not climate-controlled, so a bit warm (it was 32 degrees outside)

    Comfortable rooms, good service, nice breakfast buffet

    Stayed in July 2017

  • Reviewed: 19 June 2017

    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No Airconditioning in the room Got charged overnight parking rate when car was in the garage only couple hours during day time.

    Location

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    unfriendly staff when check-in uncomfortable pillow

    room was big

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    nothing

    perfect for a short stay

    Stayed in May 2017

  • Reviewed: 22 May 2017

    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean, comfortable bet.! Large windows with sunrise view :)

    Stayed in May 2017

  • Reviewed: 2 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Nothing comes to mind.

    The cleanliness of the rooms; the breakfast variety; the spa.

    Stayed in January 2017

  • Reviewed: 30 December 2016

    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    small rooms, sub par breakfast

    Friendly staff

    Stayed in December 2016

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The hotel is quite far from the city center.

    Breakfast was great.

    Stayed in October 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    No AC

    The environment

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 May 2016

    • Leisure trip
    • Solo traveller

    I could not use the sauna as normally it works in the late afternoon / early evening which I spent in the city. (Upon request it could be used anytime but it needs some organisation.)

    Nice room, very friendly and helpful staff, near to U-bahn, delicious brekfast, free wifi, safe car parking

  • Reviewed: 5 February 2016

    • Business trip
    • Solo traveller

    wi-fi in my room was very week, impossible to use (it was last room on the end of the corridor), I had to use good connection in public places, hotel restaurant is expensive, 2 nearby restaurants is a too small choice,

    very good hotel for business trip, comfortable rooms, fast wi-fi, business centre, good public transport connection, very good breafast

  • Reviewed: 27 October 2015

    • Leisure trip
    • Couple

    internet in the hotel is a pain. We bought daily passes for 4.95 EUR per day which could only be used on one device at a time, very slow and dropped many times. This is acceptable for a 4-start hotel.

    Staff is wonderfully service oriented

  • Reviewed: 21 October 2015

    • Business trip
    • Solo traveller

    Although it is said on the booking site that the breakfast is 'included', actually the stay and the breakfast are listed separately in the invoice. My company did not reimburse the breakfast!

    Facilities like the parking and the bar are much cheaper than those of the hotels in midtown, so overall cost of one's stay could be even more reasonable.

  • Reviewed: 24 August 2015

    • Business trip
    • Solo traveller

    SPA was closed for a long period Very bad service at check-in Wi-fi very expensive Carparking expensive Not the level of a 4 Stars at all

    The breakfast Rooms very good isolated

  • Reviewed: 4 July 2015

    • Business trip
    • Solo traveller

    Nothing.

    Clean and silent room. Only five minutes from U-bahn station. Friendly and kind staffs. Excelent breakfast, especially coffee.  Safety car parking.

  • Reviewed: 26 March 2015

    • Business trip
    • Solo traveller

    its little costly, but ok..

    Excellent place for sleep at nights. what else we need when we are in hectic schedule. Excellent break fast too. Staff are very cordial and well receiving.

  • Reviewed: 2 March 2015

    • Leisure trip
    • Group

    This hotel is in a terrible location, and was unbelievably expensive for what you got..... no internet in the rooms, no coffee pot in the rooms, not relaxing at all!

    The breakfast buffet was beautiful and delicious....the only good thing about this hotel

  • Reviewed: 13 January 2015

    • Business trip
    • Solo traveller

    Hotel close to the offices, which was my only criteria for a 2 days business travel; Quiet room; Nice breakfast

  • Reviewed: 1 May 2016

    • Business trip
    • Solo traveller

    d

    It was nice

  • Reviewed: 21 April 2016

    • Leisure trip
    • Couple

    Have shampoo and conditioner

    The bed was like a cloud

  • Reviewed: 28 February 2016

    • Business trip
    • Solo traveller

    A bit out of the way

    Great hotel with great facilities

  • Reviewed: 15 February 2016

    • Business trip
    • Group

    The purse of my colleague was stolen

    Breakfast is amazing, interior, design, cleanness

  • Reviewed: 2 February 2016

    • Business trip
    • Solo traveller

    There was very good breakfast, clean nice room, free bus to/from fair, ubahn stops near hotel.

  • Reviewed: 3 January 2016

    • Business trip
    • Family with young children

    very weak Wi Fi access !!!!

  • Reviewed: 26 September 2015

    • Leisure trip
    • Family with older children

    I found a pity that the wifi does not work in the rooms for free but only in the hall

  • Reviewed: 24 August 2015

    • Leisure trip
    • Solo traveller

    The comfort and quietness of the room.

  • Reviewed: 7 July 2015

    • Couple

    There is no air conditioning in the Room (really hot in summer) and wifi costs extra.

  • Reviewed: 7 April 2015

    • Business trip
    • Group

    breakfast is amazing,very clean hotel, rooms are nice, spacious and is good value for money

There are also 31 reviews without text. These impact the overall review score.

Showing 1 - 52

Browse relexa Hotel Frankfurt am Main (Superior) traveller photo gallery

Guests also reviewed these properties: