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Reviews of ACHAT Plaza Karlsruhe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Mendelssohnplatz, 76131 Karlsruhe, Germany

#28 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 302 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    7.5

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Showing 1 - 71

  • Reviewed: 19 April 2018

    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    nothing particular

    Very good localization ( 10min walk from the city center), nice stuff, clean room, very comfy bed, very good breakfast. Thanks to the localization there are some restaurants in walking distance from the hotel.

    Stayed in April 2018

  • Reviewed: 9 March 2018

    • Business trip
    • Group
    • Superior Double or Twin Room with Courtyard view
    • Stayed 2 nights

    On the 7th floor room it was impossible to open the window, so there were no fresh air, so at night was very hot and impossible to breath. Lifts are slow and it takes a lot of time to go down.

    Location is very good. They have underground parking. Breakfast was ok.

    Stayed in March 2018

  • Reviewed: 30 November 2017

    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    There should be price specials/deals, as no matter what time of year, the price doesn't change and no special offers w breakfast (17€ is a tic too much).

    The closeness to the city, having public transportation in front and supermarket, the Hotel bar and restaurant offer, cleanliness, comfy beds and friendly and efficient staff. ( And after ages, the water pressure has been fixed, yeiii).

    Stayed in November 2017

  • Reviewed: 21 September 2017

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    My room was near the lift and was noisy. The breakfast is very expensive, should be included into the price of the room.

    In front of the hotel is S8 tram which was my connection through Rastatt to the airport. There is a supermarket opposite the hotel which works till 22 o'clock. That is super. There is a water in the room as a compliment.

    Stayed in September 2017

  • Reviewed: 15 September 2017

    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Wifi didn't work, My Door Key wouldn't work - had to get it swapped and then Engineer had to take my Key Reader apart, Room was just "OK", Air Con didn't seem to work

    Location was decent, Food in Restaurant was ok, Breakfast was Chaotic, Staff seemed pleasant

    Stayed in September 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Courtyard view
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Bed was comfy, the location was good. They had a location for storing bikes (albeit in a park garage but this was fine). They had elevators and wifi access was fine.

    Stayed in June 2017

  • Reviewed: 18 April 2017

    • Family with young children
    • Superior Double or Twin Room with Courtyard view
    • Stayed 3 nights
    • Submitted via mobile

    Hard and huge uncomfortable pillows and​ there is no option/hskp service to get feather pillows.

    Quiet, clean, bar and restaurant service, in front of public transportation, nice staff.

    Stayed in April 2017

  • Reviewed: 17 March 2017

    • Business trip
    • Couple
    • Superior Double or Twin Room with Courtyard view
    • Stayed 1 night

    CAMERE ANTIQUATE THE ROOMS ARE TOO OLD VERY SLOW WI-FI WI FI LENTO

    VERY PROFESSIONAL AND POLITE STAFF STAFF CORTESE E PROFESSIONALE POSIZIONE OTTIMA BEST LOCATION

    Stayed in March 2017

  • Reviewed: 24 February 2017

    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The temperature of the room was warmer than I am used to.

    Friendly helpful staff, close to tram and shops. Easy walk to station. Room was good size, bed very comfortable, cleaning staff were excellent and it had all the facilities I needed

    Stayed in February 2017

  • Reviewed: 16 January 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    In one of the decorative pillows on the bed, there was an empty blue bottle stuffed. It was weird and also shows a little sloppiness when doing the cleaning and bed arrangements as a bottle inside a pillow would be difficult to miss due to its shape, size and weight.

    The location was excellent, close to the city center and the palace, the room was spacious and nice.

    Stayed in January 2017

  • Reviewed: 6 December 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Although tea/coffee facilities provided in room along with kettle and coffee machine, no milk was put into the rooms.

    Location great. Friendly reception staff. Comfortable clean rooms.

    Stayed in December 2016

  • Reviewed: 25 September 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    The bathroom is a bit dated and needs improvement but overall good place to stay

    Clean room and quite area with a number of restaurants within walking distance

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast pricy for a relativ standard breakfast

    Comfortable room Good bed Good wifi Good working airco Quiet room Close to the shopping district with many good restaurants around

    Stayed in September 2016

  • Reviewed: 18 August 2016

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Courtyard view
    • Stayed 6 nights

    - The WiFi was very very very bad (super slow, unstable, etc.) - The breakfast was good but not worth the 17 EUR - The prices seem a bit too expensive for the quality of the hotel

    - Good bed - Staff was nice - Good location - Very clean

    Stayed in August 2016

  • Reviewed: 10 June 2018

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Courtyard view
    • Stayed 2 nights

    Breakfast area overcrowded, hotel needs renovating

    Stayed in May 2018

  • Reviewed: 30 May 2018

    • Business trip
    • Group
    • Superior Double or Twin Room with Courtyard view
    • Stayed 3 nights

    Wifi was very very slow. I couldn't work in my room.

    All the staffs are amazing. Especially those at the reception and breakfast.

    Stayed in May 2018

  • Reviewed: 3 April 2018

    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Complete breakfast with fresh OJ, fruits and hot food Flexibility for last minute changes

    Stayed in March 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Courtyard view
    • Stayed 2 nights
    • Submitted via mobile

    Mattress too soft for me. Everything in the hotel is worn - needed a renovation about 10 years ago.

    Location is good.

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Bathroom needs renovation. It was "ok", nothing really bad, but you could clearly see its age.

    Stayed in March 2018

  • Reviewed: 29 September 2017

    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights

    Hotel dated, breakfast expensive for what is offered

    Stayed in September 2017

  • Reviewed: 1 July 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Courtyard view
    • Stayed 2 nights

    breakfast not included the only point

    Stayed in June 2017

  • Reviewed: 21 June 2017

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    rolling twin-beds basically meant it was two separate 80-90cm beds with a high risk of falling into the crack. Any queen-size bed is better.

    Stayed in June 2017

  • Reviewed: 1 May 2017

    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    High price and very expensive restaurant and the Celine is not perfect but very nice staff.

    It's not worth this mony

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights

    Parking 20euro a day....a bit much

    Very nice and helpfull staff. Great Location

    Stayed in March 2017

  • Reviewed: 11 March 2017

    • Business trip
    • Solo traveller
    • Superior Double or Twin Room with Courtyard view
    • Stayed 5 nights
    • Submitted via mobile

    Water was corroded Wifi is very slow Very old need maintenance

    Printer is available

    Stayed in March 2017

  • Reviewed: 7 January 2017

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good staff and good value

    Stayed in January 2017

  • Reviewed: 29 November 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    The environment at the breakfast was not so cosy

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Difficult connection to wifi.

    Stayed in November 2016

  • Reviewed: 6 November 2016

    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Courtyard view
    • Stayed 1 night
    • Submitted via mobile

    Room too hot we had to open Windows's

    Stayed in November 2016

  • Reviewed: 10 October 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was dirty

    Parking facilities. Room

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast

    Breakfast was not up to much and an extra €17.

    Stayed in October 2016

  • Reviewed: 27 September 2016

    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Some mould at the bathtub. Weird smell everywhere.

    Free tea, free morning coffee, big mirrors and an iron.

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 May 2016

    • Leisure trip
    • Couple

    Comfortable. Good location. When large group in lobby waiting for transportation became extremely noisy, manager took initiative to tell them to please be quieter. Staff very helpful.

  • Reviewed: 12 May 2016

    • Leisure trip
    • Couple

    We had required a quiet double standard room to the court. when checking in we were asigned a room to the main roads. returning to reception we were told a quiet room to the court would be 20 € per night extra.

    the beds

  • Reviewed: 27 February 2016

    • Leisure trip
    • Couple

    Need more staff at breakfast Having to constantly reconnect to wifi very annoting

    Location perfect for Staatstheatre Food was excellant Convenient parking

  • Reviewed: 24 February 2016

    • Business trip
    • Solo traveller

    My bag was stolen in lobby when i was checking out. Just a second, it has been stolen behind me. Then, the employee at front desk just told me he can do nothing for me. Indifferent attitude appeared. What's more, the security of the hotel is so bad. there is even no monitoring camera in&out the lobby.

  • Reviewed: 21 February 2016

    • Leisure trip
    • Solo traveller

    The hotel is nice, but still overpriced, considering that Karlsruhe is not a major destination. Wifi kept disconnecting and would not let me log back on. 17 euros for breakfast is absurd.

    Friendly and helpful staff. Rooms comfortable, excellent mattress and pillows, large bathroom. Liked the coffee bar in the morning. Close to theater and transportation.

  • Reviewed: 19 February 2016

    • Leisure trip
    • Group

    Restaurant opens only from 6pm for supper, and can't relax if you would like to eat before going to a theatre.

    Friendly and helpful staffs. Good location, just next to the tram stop.

  • Reviewed: 4 February 2016

    • Business trip
    • Solo traveller

    internet is really outdated- you must log in each time you use a device and it takes forever. I don't understand what business hotel still does not understand that business travelers want hassle free internet!

    clean, organised.

  • Reviewed: 21 January 2016

    • Business trip
    • Solo traveller

    Room 525 does not have adequate signal for WiFi connection, as a consequence I did not have access to internet.

    Very nice breakfast. Very nice rooms. The hotel is central to Karlsruhe, and is convenient for those who visit KIT.

  • Reviewed: 6 October 2015

    • Leisure trip
    • Couple

    requested twin, allocated double and changed. Noise externally (despite quiet room request) and internally from tour groups coming late or leaving early

    easy to find by car. friendly restaurant staff and decent breakfast and dinners

  • Reviewed: 13 September 2015

    • Business trip
    • Solo traveller

    Nothing special for the price i paid. Typical business room, typical wear and tear. Very small bar, in a very small area, just by reception...which sometimes can be used as spill-over when crowded bus come from the airport

    just on the outskirt of the city center (It is a small city so we are talking 10 mins by foot). Garage underneath the hotel, tram in front of the hotel, taxi available.

  • Reviewed: 11 August 2015

    • Leisure trip
    • Family with young children

    Good location, and what is almost impossible to find in Karlsruhe: air condition, which is a must when the temperature outside reaches 40 degrees C! Good breakfast with a lot of choice.

  • Reviewed: 26 April 2015

    • Business trip
    • Solo traveller

    No free wifi

    I stayed in a junior suite and it was extremely comfortable and luxurious. The gigantic bed, with lots of squishy pillows, gave me the best two nights' sleep in ages.

  • Reviewed: 8 February 2015

    • Business trip
    • Solo traveller

    Free WiFi in the lobby very slow. Paid WiFi is required for Internet access in the rooms and it is too expensive.

    Bed / pillows very comfortable Room was clean and good service. Front desk staff very helpful and courteous. Room was clean and well maintained. Location is about 10 minutes walking to main shopping area of the city.

  • Reviewed: 20 May 2016

    • Leisure trip
    • Family with young children

    There was nothing I didn't like.

    Friendly staff clean room, fantastic location!

  • Reviewed: 8 May 2016

    • Family with older children

    WiFi signal in the room was too weak.

    Comfortable room, good beds.

  • Reviewed: 3 April 2016

    • Leisure trip
    • Solo traveller

    Internet

  • Reviewed: 30 March 2016

    • Business trip
    • Solo traveller

    Breakfast was absolutely perfect! It was the best!

  • Reviewed: 6 March 2016

    • Business trip
    • Couple

    Poor internet

  • Reviewed: 24 February 2016

    • Leisure trip
    • Solo traveller

    From my last visit 2-3 month ago, the pillows have been changed w the new property. They used to be fluffy down, now harder foam pillows:(

  • Reviewed: 17 February 2016

    • Business trip
    • Solo traveller

    Great staff, comfy room, excellent breakfast, close to the train station.

  • Reviewed: 4 November 2015

    • Leisure trip
    • Couple

    Nothing

    Everything

  • Reviewed: 1 November 2015

    • Business trip
    • Solo traveller

    Nothing really, but I only wished to have a bit larger rooms.

    Very simple, neat, clean, hotel.. And good for business travellers.

  • Reviewed: 20 October 2015

    • Business trip
    • Group

    parking is expensive

    Excellent barman 'Stefan' was very attentive and friendly - great service

  • Reviewed: 17 October 2015

    • Business trip
    • Solo traveller

    Very noisy location, difficult to sleep

    Service, staff, location

  • Reviewed: 15 October 2015

    • Business trip
    • Solo traveller

    WIFI out of capacity. WIFI service very slow from 19h00 to 24h00.

  • Reviewed: 13 October 2015

    • Business trip
    • Couple

    Nothing

    Every things

  • Reviewed: 28 September 2015

    • Business trip
    • Couple

    Breakfast is expensive

    Clean, well decorated

  • Reviewed: 27 September 2015

    • Business trip
    • Couple

    Queen bed is just two single beds put together.

  • Reviewed: 17 September 2015

    • Business trip
    • Solo traveller

    Parking Garage is over expensive

    Location,food, service,very comfortable rooms and beds, very convenient.

  • Reviewed: 13 September 2015

    • Business trip
    • Couple

    parking fee Euro 17.- per day

    Room and location

  • Reviewed: 9 July 2015

    • Business trip
    • Couple

    Strong smell of tobacco in the room...

    Courteous staff, perfect location, very good WiFi and parking

  • Reviewed: 24 June 2015

    • Leisure trip
    • Couple

    No free wifi, but that was mentioned in the room prices.

    Room was very comfortable. Had all drinks in the mini bar included for our room.

  • Reviewed: 14 June 2015

    • Leisure trip
    • Couple

    Great breakfast. Lovely room and comfy bed.

  • Reviewed: 29 May 2015

    • Leisure trip
    • Group

    Nothing

    Very central location with useful car park.

  • Reviewed: 14 May 2015

    • Leisure trip
    • Couple

    Lage & Frühstück

  • Reviewed: 18 April 2015

    • Leisure trip
    • Family with older children

    Great service from the staff and a really comfortable stay. Cosy and what you would expect from a hotel particularly a renaissance

  • Reviewed: 15 March 2015

    • Leisure trip
    • Family with young children

    Very friendly staff, comfortable room and outstanding breakfast.

  • Reviewed: 5 March 2015

    • Leisure trip
    • Family with older children

    Overpriced breakfast

    Location and front desk

  • Reviewed: 17 February 2015

    • Leisure trip
    • Couple

    The surroundings - big streets were not particualr,t interesting

    The room was nice, hotel within walking distance of the opera and shopping area.

There are also 30 reviews without text. These impact the overall review score.

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