Reviews of Hotel Bürgerhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Sebastian Str. 184-186, Niehl, 50735 Cologne, Germany
#116 of 247 hotels in Cologne
Guests' ChoiceReview Score
Based on 196 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.4
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Location
8.0
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Facilities
8.1
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Staff
9.3
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Value for money
8.3
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Free Wifi
8.8
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Reviewed: July 29, 2025
Shaikh
Sweden3 Reviews8.0“Good stay”- • Leisure trip
- • Family with young children
- • Apartment with Balcony
- • Stayed 1 night
- • Submitted from a mobile device
No lift. And we were with kids. Too many stairs at midnight
Silent and clean.
Stayed in July 2025
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Reviewed: July 7, 2025
Roberta
France47 Reviews5 helpful votes8.0“Pleasant, clean, well located”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No air conditioner and in full afternoon sun the curtains and windows were left open. Understandable that an air conditioner is too costly however all other cost free things should be done to keep things cool for guest arrival.
Beautifully decorated room which was super clean. Staff super nice and helpful.
Stayed in July 2025
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Reviewed: June 29, 2025
Paola
United States20 Reviews3 helpful votes8.0“Be aware of their tedious check in process after hours. This is not a normal hotel in which you can check in after 6:00”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The check in process is simply ridiculous. Hadn’t we encountered another guest who retrieved our keys, we’d had to slept on the street or booked another hotel. We tried to call the customer service support and there was no response. The hotel is VERY far from the center of the city.
Bed was comfortable and the room was clean. The room was too hot.
Stayed in June 2025
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Reviewed: May 15, 2025
Lee
Taiwan4 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location is not too good and reception working hour is too short
It’s alright
Stayed in March 2025
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Reviewed: May 10, 2025
Rupert
Finland59 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to complain about!
I stayed here one night in order to go to a gig at Die Kantine (about 30 minutes' walk away). The hotel was ideal for the purpose. The room was clean and well-equipped. Comfortable bed. Good shower. Wi-Fi worked well. Quiet location a couple of minutes' walk from a quiet stretch of the Rhine - an impressive view. Good breakfast. Friendly and efficient staff.
Stayed in May 2025
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Reviewed: May 9, 2025
Diamandis
Australia20 Reviews4 helpful votes8.0“Clean, comfortable, easy access with the bus to the city.”- • Leisure trip
- • Group
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Couple of minor things, no lift, no fridge and no tea and coffee in the room.
Clean, great location, supermarket at the door, bus stop to the city across the road.
Stayed in May 2025
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Reviewed: April 18, 2025
Mohamed
Egypt3 Reviews7.0“Good value for money”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No elevator
Good location, have a parking option, clean rooms.
Stayed in April 2025
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Reviewed: April 3, 2025
Hamza
Algeria1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
I arrived after midnight and the staff were very understanding. So special mention to the staff+++ Excellent value for money. I recommend this hotel.
Stayed in April 2025
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Reviewed: February 9, 2025
Anna
Ukraine1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
Everything was great! Just would be good to have kettles in rooms to make tea/coffee. But when I asked for one it was immediately brought to my room, with various tea bags and a bottle of water, which was very nice)
Stayed in January 2025
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Reviewed: January 26, 2025
Glenn
Germany21 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
I was woken at 5am by the guest in the next room having a telephone conversation. They were not speaking loudly, either. I'd recommend ear plugs for light sleepers.
Close to the Rhein in quite neighborhood which was close to the event I was attending.
Stayed in January 2025
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Reviewed: December 15, 2024
Zanyar
Iraq19 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The location is a bit far away from the city center but easily reached with trains and buses
The staff was super nice. We arrived a bit late, they waited until we arrived to check in. The room was clean. The bed was comfortable.
Stayed in December 2024
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Reviewed: November 14, 2024
Mario
Netherlands26 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 1 night
pay for parking
Stayed in November 2024
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Reviewed: November 13, 2024
Lidia
Germany4 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Doors make too much noise.
The staff is very friendly and supportive, and can help you in english.
Stayed in November 2024
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Reviewed: October 12, 2024
Michael
Belgium2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking possibilities bad.
Location good. A bit far from city centre. A traditional bakers shop opposite the hotel allows for a hearty breakfast. No need to have it in the hotel
Stayed in October 2024
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Reviewed: October 7, 2024
Peter
Australia6 Reviews3 helpful votes9.0“Great service, nice hotel”- • Leisure trip
- • Family with young children
- • Apartment with Balcony
- • Stayed 1 night
Nice hotel. Great service. The location is a little out of the city central but very quick and easy to get to on the tram.
Stayed in October 2024
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Reviewed: September 25, 2024
Matthew
United States20 Reviews1 helpful vote7.0“Nice hotel”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Super noisy at night from planes taking off at nearby airport. Had to open windows to let in cool air, as it was a warm night and no AC. Very little sleep. Area wasn’t clean and very few dining options.
Our host was very friendly and gave us free coffee in the morning. Nice view of a grassy courtyard below.
Stayed in September 2024
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Reviewed: August 29, 2024
Ananya
Sweden6 Reviews8.0“Clean and nice stay.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
No refrigerator or electric kettle or even glasses for drinking water in the room. We did not notice until we came back from our convention late in the evening. I guess had we seen earlier we could have may be asked for glasses. The room didn't have air-conditioner but had a small tower fan though and it was well enough for the night ( it was a 28°C+ warm day).
We stayed just one night. Spacious room. Hotel's a brisk short walk from the U-Bahn station connecting it to central Cologne. There is a grocery store just next door which is good for snacks, water, drinks among others. A couple of restaurants / pubs and pizza places along the way for food or take away. The building is pretty and the area seemed to be residential and cozy.
Stayed in August 2024
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Reviewed: August 18, 2024
Andreas
United Kingdom2 Reviews9.0“Excellent.”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
Everything.
Stayed in August 2024
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Reviewed: August 5, 2024
Sandra
United Kingdom13 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Everything
Stayed in June 2024
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Reviewed: July 1, 2024
Lisbeth
United Kingdom19 Reviews1 helpful vote8.0“Friendly feel to a lovely hotel.”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were very friendly and helpful - nothing was too much trouble. The rooms were clean and comfortable. Continental breakfast was well presented with plenty of choice. Off road car parking was really beneficial. The hotel was situated close to the river Rhine and close to the tram which was great to travel into the city. Some good restaurants nearby.
Stayed in June 2024
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Reviewed: June 23, 2024
Mark
United Kingdom2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Friendly staff, good value for money, interesting little neighbourhood easily reached by tram/underground.
Stayed in June 2024
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Reviewed: June 14, 2024
Gerrit
United Kingdom9 Reviews2 helpful votes8.0“A comfortable stay”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
There was no lift, which meant I needed to take care with my elderly mother going up and down stairs.
The room was a fairly standard sized double bedroom for a small hotel. While there was not much of a view from the bedroom window, it was quiet for the most part. Breakfast was excellent with decent variety. The reception staff were exceptionally friendly and the hotel was conveniently located for public transport and access to restaurants and supermarkets.
Stayed in May 2024
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Reviewed: April 15, 2024
Snezha
Bulgaria5 Reviews8.0Very Good- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately there aren’t elevators! It’s difficult to lift the luggage upstairs. The room was very small.
Very clean hotel with stylish design. Nice rich breakfast. Peace and calmness. Suitable for short stays…
Stayed in April 2024
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Reviewed: March 16, 2024
Eduard
Ukraine13 Reviews3 helpful votes9.0“A cozy and warm place”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
It is quite far from the city center
We liked the quiet place. Cafes nearby. Possibility of free parking. It is convenient to drive in without knowing the city.
Stayed in March 2024
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