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  5. Reviews of Sonata City Hotel

Reviews of Sonata City Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Engelbertstrasse 33-35, Neustadt-Süd, 50674 Cologne, Germany

#237 of 238 hotels in Cologne

Guests' Choice

Review score

Based on 80 hotel reviews

5.1

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.6

  • Location

    8.0

  • Facilities

    5.4

  • Staff

    7.2

  • Value for money

    5.7

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 16 December 2023

    4.0
    Not recomand
    • Leisure trip
    • Couple
    • Apartment with Kitchen
    • Stayed 1 night
    • Submitted via mobile

    This apartment with kitchen is not in the hotel, it's 200m away from the hotel, but it is not indicated in the description! Small room, not consistent with the online pictiues; No elevator. No slippers. The beds are nighmire, not comfortable, too soft, not very clean.

    Nice employee.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    5.0
    Disaapointed
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Incredibly noisy, dark, very dated furniture

    Stayed in December 2023

  • Reviewed: 2 March 2023

    6.0
    It was pleasant
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    i got cold cuz they didnt have hair drier in the bathroom

    The bed is super comfy specially the pillows, also the location is great, it has everything you need nearby

    Stayed in March 2023

  • Reviewed: 3 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No elevator Noise at night No double bed - two single beds

    Nice location

    Stayed in October 2022

  • Reviewed: 12 September 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The elevator was broken and they give us a room on the 5th floor. The room was small and we did not have any towels (we asked for them). They did not clean the room in four days, just gave some towels.

    Good position

    Stayed in September 2022

  • Reviewed: 23 June 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower Water is less impossible take a shower

    Stayed in June 2022

  • Reviewed: 19 June 2022

    5.0
    Not so good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very expensive for what is offered, no ac, very small room, no cleaners, the reception was close in the morning

    I like the location of the hotel

    Stayed in June 2022

  • Reviewed: 17 April 2024

    10
    Solid good stay
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    - cleaness - problem with hot water

    - location - friendly stuff - value for money

    Stayed in April 2024

  • Reviewed: 17 February 2024

    1.0
    Worst Hotel Room I ever had
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was catastrophic compared to the one i had at my first stay. There was a smell of humidity that came from the bathroom, in which the comodties were just in really bad shape. The ceiling had a bulge and moisture from waterdamage which was probably the cause of the smell. They didn't clean the surfaces and below the bed properly. The nightstand lamp and the small table came freshly from the dump an there was even a trace of blood or similar on the lamp. One of the ceiling lamps above the bed was just glued to its base because the fixation was broken. The door to the balcony was broken as well you couldn't really close it properly without forcing it. All in all I just needed a room to sleep in but for such a price you should at least have some standards and infrastructure.

    Stayed in February 2024

  • Reviewed: 13 December 2023

    10
    I enjoyed a lot
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All is fine

    It’s very nice place

    Stayed in September 2023

  • Reviewed: 28 November 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower never got hot. The rooms were laid out oddly and had no real design aesthetic to them. The couches in the rooms were random, ours was missing a cushion, and they seemed like they'd been collected from charity shops.

    It had a decent location and was cheap. I liked the bed.

    Stayed in November 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Spacious and clean

    Stayed in August 2023

  • Reviewed: 23 July 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room looked worn out. It needs to be renewed. An inconvenient location of doors, switches, shells and shower. The sink was so small that it was difficult to wash. There was a noise from the street, so I had to sleep with a closed window in the stuffy room. Shabby walls and old furniture.

    Stayed in July 2023

  • Reviewed: 23 February 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    It could have been a bit cleaner and the lift seemed a bit shaky. It would also be more attractive if they offered breakfast. 170€ per night is quite steep for a Hotel that is more of a Hostel but also to be expected on Karneval.

    I messaged the property beforehand requesting separate beds. As promised we received a twin room. Also, there was a fridge as promised. Despite not being able to give us two keys, my friend was given entry without me. Great for meeting young people in the common area/lobby.

    Stayed in February 2023

  • Reviewed: 19 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in November 2022

  • Reviewed: 6 February 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 1 night

    Good location, common room has free tabletop football

    Stayed in February 2023

  • Reviewed: 17 December 2022

    1.0
    Orrible experience, never more!!!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn’t the one we booked!!! Was a different room, with two single beds! When we saw it we asked the staff for the reason why and they Just didn t help us at all!! The told me ‘if you don t like the room we can cancel the Booking and you can go somewhere else…’ Orrible exsperience! Don t go there guys!!!

    The location wasn’t really bad if i have to be onest

    Stayed in December 2022

  • Reviewed: 12 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 5 nights
    • Submitted via mobile

    it wasn’t as clean as we expected

    the staff was great

    Stayed in December 2022

  • Reviewed: 25 November 2022

    1.0
    Meh.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I had booked through booking and needed to move my trip. They never responded through the booking.com contact form and I called them and they said it would be fine. When I arrived at the proeprty I didnt have a reservation. Luckily I could jus stay there and it was cheap. Of course I now paid twice.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    3.0
    Poor
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    - elevator wasn’t working - interior was poor - some water damages in the room - little mold in the bathroom shower

    - location was good

    Stayed in October 2022

  • Reviewed: 19 September 2022

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    There is no 0-24 reception, the room was really small and dirty, everything were so used, the bathroom was horrible. I was there for 4 nights, until then the elevator doesn't works, they doesn’t cleaned my room, even there was no small paper to hang on the door („please clean“ or „dont disturb“). Sadly i didn't took any pictures but i cant recommend this hotel.

    The location is nice, close to everything, WI-FI works well.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    1.0
    Very poor
    • Business trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    I will not stay a second time

    unfortunately the hotel is neither comfortable nor completely clean. They cleaned twice out of five nights, clean towels were missing. There was a bigger bug in the bathroom, probably a cockroach. The walls are weak

    Stayed in September 2022

  • Reviewed: 4 September 2022

    1.0
    awful
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    it was dirty, photos were misleading and not a very nice place to stay.

    nothing

    Stayed in September 2022

  • Reviewed: 1 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevator did not work.

    Good location, very large room, kitchen and laudry for guests to use❤️

    Stayed in September 2022

Showing 1 – 25

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