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Reviews of Hotel Rheydter Residenz This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Lehwaldstraße 27-29, Rheydt, 41236 Mönchengladbach, Germany

#29 of 42 hotels in Mönchengladbach

Guests' Choice

Review score

Based on 178 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.1

  • Location

    7.3

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    7.7

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Showing 1 - 12

  • Reviewed: 16 October 2018

    5.0
    Don't use in the future
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    At the check in they didn't confirm our booking in spite of we showed your confirm. They said that the problem was informatic system. So, two my colleague was costricted to sleep in the same bedroom that the manager of the hotel "casually" found to solve the problem

    Nothing

    Stayed in October 2018

  • Reviewed: 17 September 2018

    4.6
    I will not choose this hotel again
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Firstly when i reach hotel, no one there and even try to reach on phone, i have to try many times before i can reach them. All in all i lost 1 hr. They gave me a single room (which is fine for me, i dont need so big room) and find out later that both lighting in room and beside the bed were broken. And the main problem is the hot water in shower room was not work. So i will only have the freezing cold water to use. I stay 4 nights and they cannot fix for whole period. Lucky enough that i find staff on one day and he offered a new room for me (here i find out that a much bigger room with all good condition of equipment was available, at exactly the same price i paid but they did not give me), but as i already unpacked all my stuffs and did not have time to move (i have to work), i decided to stay in the room i original got, with the staff offer me to go shower in sauna room. You can imagine how inconvenience it would be. But i had no other choice. No other responsibility they offer me to compensate all the mess i got.

    Staff was quite helpful even through he is not on duty all the time (they have specific working hours, which is not whole day, but even in that specific time he supposed to be on duty, no body there)

    Stayed in September 2018

  • Reviewed: 7 August 2017

    7.5
    It did the job and was fairly priced, but unfortunately wouldn't return for above mentioned reasons
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    I was on 3rd floor and Wifi/Wlan didn't make it that far up Once reception is closed (which is once last guest has checked in - between 8-9pm) no chance to get any drinks like water... Shower was very temperamental - either very hot or ice cold...

    Personnel was friendly

    Stayed in August 2017

  • Reviewed: 11 March 2017

    7.5
    wifi is very slow, the water heating is very very bad,...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 7 nights

    wifi is very slow, the water heating is very very bad, suddenly it became cold and warm and cold again, and this every time when I took shower several times

    Stayed in March 2017

  • Reviewed: 3 November 2016

    6.3
    Ok for a one night put your head down but not much else
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The reception staff were pretty unfriendly!! The wifi didn't work until the morning we were leaving which was annoying. Breakfast pretty basic. I'd suggest going to the numerous cafes nearby.

    We were in munchengladbach for a champions league game so the location was perfect for the small fan zone 5 mins walk away.

    Stayed in November 2016

  • Reviewed: 26 October 2017

    8.3
    The staff were really helpful and went out of their way to...
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were really helpful and went out of their way to enable late check-in

    Stayed in October 2017

  • Reviewed: 25 November 2016

    7.5
    Friendly staff, very good breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, very good breakfast.

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 20 May 2016

    9.2
    The room we stayed in was spacious, the beds were very...
    • Leisure trip
    • Group

    Rather surprised there were no tea/coffee making facilities in the room, but it wasn't the end of the world. No hotel car park.

    The room we stayed in was spacious, the beds were very comfortable, which is always a bonus. Breakfast was great, with a wide variety to choose from and, I have to say, the coffee was excellent. The reception staff were extremely helpful and polite.

  • Reviewed: 25 October 2015

    10
    The lady at the reception was extremely friendly, helpful,...
    • Solo traveller

    The lady at the reception was extremely friendly, helpful, nice and smiling. The whole atmosphere from hall to room is cosy. The bathroom is big and and all very clean.You feel at home. Very good and nice Italian restaurant connected to the hotel through a door.

  • Reviewed: 14 March 2015

    7.5
    Good size double bedroom and nice bed!
    • Leisure trip
    • Solo traveller

    Several 10 cm long black hairs in the bathroom. Slow WIFI only 1.2 Mbits. Dont know if the restaurant next door has the same owners. The staff there is not very welcoming. More like a funural feeling! But the food was okay.

    Good size double bedroom and nice bed!

  • Reviewed: 15 January 2015

    8.8
    The hotel manages to fit a surprising amount of facilities...
    • Business trip
    • Solo traveller

    The hotel manages to fit a surprising amount of facilities into a small looking building, including a gym and sauna. The hotel restaurant is excellent, however due to this it can be difficult to get a table. the rooms are basic but spacious.

  • Reviewed: 5 May 2015

    10
    Reception lady helped a lot
    • Leisure trip
    • Couple

    Staff at main desk was helpfull

    Reception lady helped a lot

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 12

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