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Reviews of Hotel Am Ring Neubrandenburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Große Krauthöfer-Straße 1, 17033 Neubrandenburg, Germany

#6 of 9 hotels in Neubrandenburg

Guests' Choice

Review score

Based on 948 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.3

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    8

  • Free WiFi

    7.6

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Showing 1 - 21

  • Reviewed: 18 July 2018

    6.7
    Not the best value for money.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    No internet, bathroom smelled like cigarette smoke really badly, all we could see outside was the parking lot, breakfast staff asked us our room numbers 3 times.

    Close to the centre, breakfast was nice

    Stayed in July 2018

  • Reviewed: 10 December 2017

    6.3
    Extremely dated but clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room and decor were very dated. No tea/ coffee facilities in the room and no iron board/ iron on request in room (separate iron cupboard available on each floor). A 'double'bed was made up of two single stand alone beds.

    Breakfast selection was very good.

    Stayed in December 2017

  • Reviewed: 31 October 2017

    10
    delighted
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The area was battered by storm Herwart and the double glazed window frames at the eleven floor were not very strong and the wind was pushing them making a noise like a whistle, I did called the reception but the answer was that the situation is the same in the entire building.

    The staff very friendly and professional willing to help... Very clean and good breakfast buffet, even our pajamas was nice placed on the bed... highly recommended

    Stayed in October 2017

  • Reviewed: 3 October 2017

    5.0
    you can find better options in the city. don't go for the cheapest
    • Business trip
    • Group
    • Double Room
    • Stayed 5 nights

    we asked for a bill for the company as i was a business trip and the receptionist was incredibly rude not hiding any frustration of the job. she even said she doesn't care if she cannot understand the address I wrote. this started on the wrong foot

    the breakfast was cheap and really good

    Stayed in October 2017

  • Reviewed: 15 July 2017

    9.6
    Stay over traveling to Montenegro
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, it was really good.

    We came past midnight and left early in the morning. For a passing through visit it was perfect. Good breakfast, free parking and comfortable beds, value for money. The pillow was too soft for my taste, but that is very individual and if I had not been so tired I am sure I would have gotten an additional pillow from the reception. I would definitely consider staying there again next year.

    Stayed in July 2017

  • Reviewed: 2 May 2017

    5.4
    I have stayed at this hotel a few times before and was...
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    where do I start from... 1. I paid almost 100 euro more, somehow all the cheaper rooms i used to book before were allegedly booked 2. The room (Number 412) I was given was on a floor, where all rooms around were being worked on / refurbished, the toilet water was running and dripping the entire time and when it was very calm in the night - you could hear the noise of it all the time 3. the bed was not a double bed as advertised, but 2 single beds on funny wheels (check the photos) and next to each other, which made them move away and me - almost fall in between every single time I moved. I had no other option, but to tie them up with my scarf + a tie if I wanted to be able to sleep and not injure myself 4. on the next day I needed to call the reception for a taxi - this wasn't possible, cos the phone was broken - check the photo to see what the display looked like + there was no list with the important numbers in the hotel, so I had to use my mobile phone to make an internal call 5. as happy as I was to be transferred to another room, after I informed the guy at the reception about the above and nothing was done about it 1 day later when I came back from work, here came the next disappointment - the room I was given was a room I stayed at before and I therefore know that it is one of the cheaper ones, whereas this time I paid for a bigger / double bed one..... well, again the 2 single beds thing, at least these had no wheelies to roll around on, so I could sleep.... I am really sorry to say, that this time it was a pretty big disappointment. This is not how you keep returning customers. Which is the reason I shall not be returning there for the time being.

    I have stayed at this hotel a few times before and was always very happy with it. Not this time, I'm afraid. I was transferred to a better room, but the overall disappointment remained as I paid more than usual, but received a less than what I paid for.

    Stayed in April 2017

  • Reviewed: 14 April 2017

    8.3
    great location, polite staff, room was very nice and...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    great location, polite staff, room was very nice and comfortable, internet was ok, have been staying there for some time while on business in the town, nothing to complain about

    Stayed in March 2017

  • Reviewed: 6 October 2016

    6.3
    the for at the restaurant was very good, so was the service
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    a. internet was not available, although a password was given b. staff at the reception unhelpful b. rooms available only from floor 5 and above (for people who do not use an elevator it is a problem)

    the for at the restaurant was very good, so was the service

    Stayed in October 2016

  • Reviewed: 13 July 2018

    9.6
    Fantastic breakfast.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Fantastic breakfast.

    Stayed in July 2018

  • Reviewed: 23 May 2018

    10
    ....alles war super
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel top

    Stayed in May 2018

  • Reviewed: 15 April 2018

    9.6
    Staff were griendly and very helpful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived a bit early but could not check in

    Staff were griendly and very helpful

    Stayed in April 2018

  • Reviewed: 14 August 2017

    7.5
    Wifi not good in the room, but excellent in reception area.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Wifi not good in the room, but excellent in reception area.

    Stayed in August 2017

  • Reviewed: 19 June 2017

    8.8
    Value for the money
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Fruehstueck, Betten Generell: Preis-Leistung

    Stayed in June 2017

  • Reviewed: 17 April 2017

    8.3
    Improve instructions for were to park.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Improve instructions for were to park.

    Stayed in April 2017

  • Reviewed: 4 February 2017

    9.6
    everything , quite modern look, spacious room, very comfy...
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    everything , quite modern look, spacious room, very comfy bed, great location, good value for money

    Stayed in February 2017

  • Reviewed: 24 December 2016

    8.3
    hotel beautiful in the centre close to where i visited concert
    • Solo traveller
    • Single Room
    • Stayed 1 night

    internet was not working in my room

    very friendly people

    Stayed in December 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 April 2016

    10
    We had accommodation for one night and it was very pleasant...
    • Leisure trip
    • Couple

    We had accommodation for one night and it was very pleasant experience: located close to the bahnhof, clean and spacious room, comfortable bed, friendly and helpful staff on reception. Wi-fi for one electronic device was free of charge (if you want to use the second device, then you should pay 5 euros). Breakfast was very good: everyone can find something delicious and fresh.

  • Reviewed: 18 August 2015

    8.3
    Good location close to the city center (although that...
    • Leisure trip
    • Family with young children

    Somewhat dated interior. E.g. the writing on the elevator buttons (in one elevator) is almost gone; we had a glass door to the bathroom in our room which is already weird; it was covered with plastic foil which was already partially gone (scratched away by other guests) If you stay on the East side, you have sun in the morning, but the curtains are rather useless (let through most of the light). The warm water system seems under-dimensioned - it often took a few minutes for us to get warm water for a shower. I can live with that, but when I want to have water for the baby bath at the right temperature, it's annoying. There is a ramp to pull heavy luggage up to the reception floor, but it was too narrow for our baby pram and the second ramp has some kind of metal bar on top which made it useless. Enter through the center courtyard in that case. The internet was slow when we tried first, then it didn't work at all and repair was available the next day only. The pet charge of 10 Euro per night seemed too high (5 Euro would be OK).

    Good location close to the city center (although that applies for most other Neubrandenburg hotels, too) Free parking in the garage close by (although a hotel sign at the garage entrance would be useful) Good breakfast given the room price (and option of outdoor seating) Nice view (if you have an upper floor room).

  • Reviewed: 2 April 2015

    9.6
    We had a lovely room upstairs which had a lounge area as...
    • Leisure trip
    • Couple

    Typical German breakfast but OK for a short stay, plenty available & staff helpful

    We had a lovely room upstairs which had a lounge area as well as the bedroom area & en-suite. Lovely location & quiet

  • Reviewed: 10 May 2016

    9.2
    The stuff were helpful and nice , the room was clean.
    • Leisure trip
    • Couple

    The breakfast was not enough good , but the service was excellent .

    The stuff were helpful and nice , the room was clean.

  • Reviewed: 25 October 2015

    6.3
    The room and bed was beyond to my expectation up to money...
    • Business trip
    • Solo traveller

    The room and bed was beyond to my expectation up to money value ...

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 21

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