Fridge didn't work and I was told that it was not a fridge. It just kept things cool. No it didn't until someone looked at it. Aircon wasn't good and even after being looked at it was no better. I emailed reception as it was the early hours of the morning when I couldn't sleep to be told I needed to go to reception and not email. In the early hours of the morning?

It was a good location but with no restaurant it was hard to find decent places to eat and drink in this area. Bar staff were really great.

Stayed in March 2024

Beds were making noises

Breakfast was at its best

Stayed in April 2024

I had booked a twin bed room but when we arrived we were given a standard room, my booking through Booking.com clearly stated twin bed room. The hotel is having some work carried out and has scaffolding around part of the Hotel, our room was affected by this and it obstructed the view from our room, it would have nice to be informed of this or be assigned a different room. On our last day my Uncle stripped the beds and we found that the mattress protectors were urine stained and that the mattress itself was also urine stained. The bed sheet was clean though. This was not what I expected from this Hotel, both myself and my Uncle were quite upset to see this. I would suggest that you check the beds thoroughly before you accept any room.

The hotel location is great being close to the Wittenberg U-Bahn and also further along the road the Kaiser Wilhelm bombed out church which is well worth a visit. Across from the U-Bahn is also the Ka-De-We which is a well known high end store. Just outside the Ka-De-We are the stops for the hop[-on hop-off buses. There are two of these services one is Red and the other is the Yellow buses, we used the Yellow one which was good and took you around the main sights. I would suggest that you do some research into the other one though and see where that goes. I travelled with my Uncle and by the time we got to the Hotel we were both very tired, the Hotel has an excellent breakfast service although we tried to get something in the evening and were told that they don't do food in the evening. So you need to plan ahead for evening meals and go out, it's Ok if you like fast food but you need to search around if you want a better quality meal.

Stayed in April 2024

Nothing per se. All was good

An excellent hotel to stay for business travellers. Free parking, is unheard in Berlin, but this hotel provides, which is exceptional. Nice rooms with a good view of city from upper floors. Nit so crowded location.

Stayed in April 2024

I needed a "briefing" for the A/C - it is not easy to understand how to adjust the room temperature

Stayed in April 2024

We were not told that we got checked into handicap room. I asked before about measurements on the garage, which is VERY tight to drive in and out. The shower curtains always left a gap and there was mildew on the bottom and the shower was not cleaned on day 2 (hair still in it)

Room was big, bed very comfortable, early check in a breeze. Staff was very friendly. Breakfast buffet was immense, very well stocked. Location to public Transportation and the Metropol was very good.

Stayed in April 2024

Bedroom bed was excellent and comfortable, but couch very umcomfortable.

Wonderlful and tasty breakfast!!! Very nice location in a good area, good for transport with different transport vehicles, bus, tram, U-bahn. Friendly staff, well equipped rooms, good air, no noise.

Stayed in April 2024

Bath door. Internet connecting was complicated

cleanness , big room , good breakfast

Stayed in April 2024

Great location and free parking

Stayed in April 2024

They were doing renovations and obscured my view with all the scaffolding

Great location. Close to shops and restaurants. Also close to all public transport sk made travelling around the city a lot earlier

Stayed in April 2024

Great breakfast, good variety

Stayed in April 2024

The breakfast was fantastic. Didn’t need lunch.

Stayed in March 2024

Two Single beds Not a queen/king size bed :( as booked in December

Location, friendly staff, Nice breakfast buffet

Stayed in March 2024

No complaints from my wife or myself

Rooms are wonderful very clean excellent breakfast team ate the best we sat at breakfast nearly 2 hours and the staff we're amazing lots of respect. The parking is made easy uncomplicated.

Stayed in March 2024

There is a small fridge in the room that barely kept things "fresh", not cold enough. Using the WiFi is cumbersome, as each client is assigned a unique username/password and there is the screen on your device to register. It gives the impression that the activities of each client could be monitored.

The room was clean, bed was comfortable. The climate controls allow you to set the A/C and also to turn on the floor heating in the bathroom. Bathroom was clean. Breakfast has many options. Friendly staff. Quick check-in. The hotel is well located, close to two metro stations and a shopping area in West Berlin.

Stayed in March 2024

Nothing!

Comfortable room. Quiet despite being fairly central. Tea and coffee facilities available in reception.

Stayed in March 2024

You can’t open windows, walking from parking space to the reception is like being in the labirynt.

Very good location, big room (Junior Suite), very nice view from the windows and overalls very comfortable place.

Stayed in March 2024

Window can’t be open

Stayed in March 2024

Their customer service is poor. I asked them to bring me an iron to my room. In all the hotels I have been the housekeepers always bring it. I had to go downstairs to pick it up. I wanted to get some coffee I also had to go downstairs. I asked them to make up my room and they didn’t change the towels.

Location

Stayed in March 2024

I asked to have a room in a higher floor to have a good view but was given a room on the 8th floor with not a vice view at the back of the hotel. There was scafolding blocking the view. That was disappointing, I would say that it was the only thing I was not happy with.

The location was great.

Stayed in March 2024

The facility and location were great

Stayed in March 2024

Everything ok

The location is very convenient and the free parking.

Stayed in March 2024

A little bit slow wifi connection. Pricey breakfast.

The breakfast menus is one of the best I had. But...

Stayed in March 2024

We booked a room for three people and stayed for a few nights, but the room supplies (towels, glasses, coffee, etc.) were arranged for only two people throughout our stay. The most surprising aspect was the glass shower doors. Since I was traveling with two colleagues, this detail was a bit unsettling for all of us. Lastly, we were assigned a room on the 3rd floor, where the sunlight was obstructed by a high balcony-type construction

I enjoyed the staff; the lobby guys were super helpful. The location was okay, not far from the metro station, and the shopping area is also nearby (if you're interested). Free parking is also a great benefit

Stayed in February 2024